Canto Pricing Overview

We'd be totally lost without Canto. We utilize Canto for storing all of our completed artwork, our assets, and also our training documents. It's our "go-to" for everything we do, other than our design software. Of course, Canto is something we use daily! We're currently training and re-training our teams to be able to use the CMS to be able to share everything with their clients, as well as using the file sharing feature to share files that otherwise would be too large to send via email. The portals are a real plus as well. We now have several client-facing portals where they download the completed art files for their use. We're able to share our internal files with the sales representatives to in turn share with their customers. The customer support is the best as well. I've gotten stuck late on a Friday evening when everyone else was out of the office. Canto's support was right there with me, and saved me from a huge mess! Review collected by and hosted on G2.com.

I've never shared anything I dislike about Canto, but I have to say I've found something! I'd like to share in hopes of improving this feature. Just recently, we were informed of an update in Canto's search feature due to an acquisition. The team was looking forward to an update since our designers as well as the marketing team searches a majority of the day for files on Canto. We were told it was an "amazing" update. Well, I'm quite disappointed in the update, as it seems much worse than the previous search feature. I've heard the same from several team members as well, and these are designers who are fluent with online platforms. I even submitted a help ticket to Canto one day and I was told how to use it, and how to filter things. Well, needless to say, I'm still having a lot of trouble. The search feature is slowing down my work on a daily basis. Review collected by and hosted on G2.com.

The software is fairly functional. We used the link feature that allowed many people to upload easily to a "holding file" before we approved photos and added permanently Review collected by and hosted on G2.com.

Several features are accessed in non-intuitive ways. The more we used it the less intuitive it felt so we had a hard time getting everyone onboard. Paying this much for any software I expected more in terms of added value, but instead all the communications were upselling us on additional features at greater cost. Review collected by and hosted on G2.com.