My absolute favorite thing about Canto is the facial recognition. Trying to find lots of photos of a particular person in our old DAM was excruciating because my predecessors never tagged people. So I would have to try and guess what events they might of attended. Now, something that might have taken me one to two hours in our old DAM takes me less than a minute in Canto. I only have to identify the person once, and I can find every single image of them. The facial recognition is top notch. I haven't had any false positives yet.
The search is also much more robust. Someone sent me a screenshot of a picture from our old DAM, and asked if I could help her find the original. It was a drawing of a face, so I just typed in, "face drawing" in Canto and found it immediately. It would have been a nightmare to find it before without the file name.
The Canto platform is very intuitive, and we have been able to implement it seamlessly with our current processes. Our implementation manager has been stellar to work with. She has vast knowledge to draw from in supporting customers, and that has made things so much easier for us.
There are a couple of us who need to use Canto incredibly frequently, and it is actually fun to use compared to our last platform. I was telling a friend about Canto, and she said, "A look of pure joy just crossed your face." That seems accurate. Canto has made our work easier in so many ways!
UPDATE: Now that I have been using Canto for nearly a year, I want to say that I still love it just as much as I did when we first got it. The other power. user of Canto on my team left last summer, so I am in charge of making sure everything gets uploaded and correctly identified. But even now that it is a one-person job, I find it so much more user friendly and easier in Canto. I still want to go back and correct as much pre-Canto photo information as I can, but future me is going to have a much easier time accessing the photos and details they need.
It is easy to get support when I need it, but I honestly don't need it that often. Review collected by and hosted on G2.com.
Honestly, it is hard to think of any downsides. We had a glitch with a couple of duplicate folders during the migration, and that was basically it. Review collected by and hosted on G2.com.
