# Which endpoint management platforms have complex configurations or steep learning curves for new administrators?

<p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Honest question for anyone onboarding new admins: which endpoint management platforms have the steepest learning curves or most complex configuration? I'd rather know before handing a junior tech the keys, and reviews are candid here. From the<a class="a a--md" elv="true" href="https://www.g2.com/categories/endpoint-management"> </a><a class="a a--md" elv="true" href="https://www.g2.com/categories/endpoint-management">endpoint management</a> category:</p><ol>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/hcl-technologies-hcl-bigfix/reviews"><strong>HCL BigFix</strong></a>: powerful, but reviewers call out a steep learning curve and a proprietary Relevance scripting language. How long did it take a new admin to get productive?</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/manageengine-endpoint-central/reviews"><strong>ManageEngine Endpoint Central</strong></a>: broad features, though reviewers say the UI feels cluttered and advanced configs are complex for newcomers. Did training close that gap?</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/datto-rmm/reviews"><strong>Datto RMM</strong></a>: capable but described as overwhelming for new joiners, with policy navigation that gets harder as environments grow. Did you build internal docs to cope?</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/sentinelone-singularity-endpoint/reviews"><strong>SentinelOne Singularity Endpoint</strong></a>: strong automation, but exclusion management and query syntax carry a learning curve. Did onboarding really stay short?</li>
</ol><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">For teams that brought on new admins, which tool needed the most hand-holding? And did the depth pay off once people ramped?</p>

##### Post Metadata
- Posted at: 16 days ago
- Author title: Marketer
- Net upvotes: 1


## Comments
### Comment 1

Oh honest question, and the answer tends to track with how enterprise-grade the tool is. The heavier, full-featured platforms are usually where new admins struggle most, IBM MaaS360 and enterprise UEM suites carry a lot of capability and configuration surface, so there&#39;s a real ramp, and reviewers of Fortinet&#39;s ecosystem (FortiClient) sometimes note the broader platform gets complex once you go past the basics. On the flip side, SMB-oriented RMM tools like Pulseway tend to be more approachable for a new admin. To be real, the tradeoff is almost always power versus simplicity, the tools that do the most take the most learning. So I&#39;d weigh how deep your needs are against who&#39;s actually administering it. Is your admin team experienced, or are you optimizing for someone who can pick it up fast? That flips which end of the spectrum fits.

##### Comment Metadata
- Posted at: 8 days ago





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