Candu Reviews & Product Details

Candu allows me to quickly experiment and iterate on many different types of content without having to involve engineering-- Banners for product instruction, First time experiences and user research have been my main projects with Candu.

Quick hands-off recruiting for user research and surfacing contextual links over to our user help portal have been my most successful projects, and the analytics Candu provides on the content they surface helps me understand how users engage with the content. Review collected by and hosted on G2.com.

Targeting pages takes time to learn & requires a good knowledge of how URLs are constructed in your application.

The Candu team has been AMAZING here, helping us to understand what's going on and accommodating product improvements to get our banners on the correct pages. Review collected by and hosted on G2.com.

We are using candu at Expensya to promote in-app upsell campaigns and drive growth

It reduces the dev cycle from 2 weeks to two days thanks to the no-code dev features!

We really like Candu! Review collected by and hosted on G2.com.

Nothing for now! Have been using it for a year now and have always been satisfied by the agility and velocity of Candu and the team behind Review collected by and hosted on G2.com.

Candu has allowed us to quickly get information in front of customers all in one place. Keeping help docs, relevant articles, case studies, and product alerts on our product's homepage keeps clients engaged in a scalable way. Review collected by and hosted on G2.com.

It can take a bit to get pages set up but thankfully the team at Candu has gone above and beyond in helping us get up and running quickly. Once we are set up, it's quick and easy to make any edits and publish them. Review collected by and hosted on G2.com.

It was cool until they revealed that they were fundamentally a shady company. Review collected by and hosted on G2.com.

Candu ran a lifetime deal to raise money to build their product on Appsumo. They had many users purchase the product, guaranteeing future updates. Then they put everybody who purchased the Appsumo plan on a legacy pricing plan and refused to give access to new features.

#1 bad business practice for any company that ran an Appsumo campaign. Highly recommend not engaging with such a company. Review collected by and hosted on G2.com.

Candu has been a great addition to the UX team tool stack. Everything from onboarding & first-time UX to customer communications and research respondent sourcing. Being able to incorporate elements directly inline in our UI, that look native, has performed way better than traditional in-app pop-ups. Additionally, the team at Candu has been very responsive and they are constantly adding new features. Highly recommend! Review collected by and hosted on G2.com.

Has some wonkiness around knowing when your content is published/actually displaying. Like most in-app messaging tools, it involves testing to make sure it's functioning properly and faith it's displaying to the right people. Review collected by and hosted on G2.com.

Candu has been a beneficial tool for us at Assemble. We use it to run small experiments and create bespoke experiences for many of our customers. Review collected by and hosted on G2.com.

The only thing we've found frustrating about the product is not having the time to figure out how to leverage it even more! Review collected by and hosted on G2.com.

- Their unique approach of in-line (embedded) in-app communication

- Their rockstar team always willing to help

- The fast pace of new product development listening to users Review collected by and hosted on G2.com.

- For people used to traditional in-app communications they will have to change the mindset to these embedded experiences. Candu makes it easy with plenty of templates, updated helpcenter and an always eager to help team. Review collected by and hosted on G2.com.

Candu's support team is top tier. Anyitme we had an issue they were able to help in real time. Review collected by and hosted on G2.com.

There can be a steep learning curve with Candu, but their team do great job with supporting you every step of the way. Review collected by and hosted on G2.com.

It was very easy to install and use, technically. It's also easy for non-technical users to create and manage content that looks native to the web app. The user experience is much better than Pendo. Review collected by and hosted on G2.com.

The platform continues to evolve quickly, so some features are still moving around and some are clunky (e.g., promoting content across environments). Also, plans get added, dropped, and changed fairly frequently. Review collected by and hosted on G2.com.

Candu has made it possible for me to quickly and easily add new pages to our app and site without having to wait for our developers. Design a page in Candu with any elements you want and then one-click make it live on your app or page. I love the array of sophisticated templates, many with interactive features like checklists that change the user experience by what they check. Their WYSIWIG editor gets easier to use all the time. I also love how fast they are to improve their app, often implementing improvements and features suggested by users like me. Review collected by and hosted on G2.com.

The initial setup and also the creation and editing interface can be intimidating at first, but once you've got the hang of it, it's super easy to create what you want, and their live chat help is there to get you through tough spots. Review collected by and hosted on G2.com.