I appreciate that CampDoc enables us to manage medical information securely without relying on physical forms, which is a significant improvement from our previous paper-based system. I find it quite useful for various operational tasks since it allows us to make lists, send emails, and manage registrations efficiently. This versatility in functionality adds a lot of value to our camp activities. I am also relieved that we have not encountered any bugs or software issues with CampDoc, which speaks to its reliability and stability as a platform. The smooth annual setup process, thanks to team familiarity, reinforces its efficiency once you get accustomed to the system. Review collected by and hosted on G2.com.
I find CampDoc not user-friendly for those unfamiliar with the system, even with instructional videos or email assistance from CampDoc team members. It requires someone at our facility to be familiar with it to teach it to new users. This can lead to under-utilization of certain tools if that knowledge is lacking. Additionally, there is a surcharge for registrations through CampDoc, which leads us to use a separate ticketing system, making the process less streamlined. Review collected by and hosted on G2.com.
Thank you for sharing your detailed feedback on CampDoc! We understand your concerns about the learning curve and user-friendliness, and we're continuously working to improve our training resources to make the onboarding process smoother for new users. If you have any specific suggestions or need assistance with any features, please feel free to reach out to your dedicated client success team. We value your input and are committed to enhancing your experience with CampDoc.
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