Call Loop Reviews & Product Details


What is Call Loop?

Call Loop is a SMS marketing and broadcasting platform. Users can create & send voice broadcasts, sms marketing campaigns, alerts, notifications, and reminders to contacts. Users can track analytics and insights on how their messages are performing.

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Call Loop Profile Details

Call Loop Profile Details

Vendor
Call Loop
Company Website
LinkedIn® Page
www.linkedin.com
Employees on LinkedIn®
3
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Companies Using Call Loop

Hyatt
CareerBuilder
Subway
University of Nevada Las Vegas

Call Loop Reviews

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1-2 of 2 total Call Loop reviews

Call Loop Reviews

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1-2 of 2 total Call Loop reviews
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Small-Business
(11-50 employees)
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"Great SMS Platform"

What do you like best?

It's very easy to use. I like that the platform has a feature that shortens links for me so I can use as many characters as possible in my messages. I also like that I can manage many different lists from one account, and can send bulk messages to each list.

What do you dislike?

I dislike that the auto-reload feature for credits only works for broadcasts and not follow ups. Also, I am unable to split the lists in a manner to do testing for copy and any links associated with broadcasts.

Recommendations to others considering the product:

One thing to note is that the phone number your messages come from can overlap with other companies, and it is expensive to purchase a unique phone number. Also, I recommend purchasing a keyword per year, so you can use long-term!

What problems are you solving with the product? What benefits have you realized?

We are able to automate SMS responses and build a list that reaches customers in a new way. We are able to create more value for our customers because of it. SMS has allowed us to reach our more engaged customers, which is really cool.

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Mid-Market
(501-1000 employees)
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"Great Way to Contact Customers"

What do you like best?

The Integrations, automation and is ease of use. There are a lot of other popular features that they have. Especially SMS contests & sms coupons. It Integrates with several other contact programs. Set up voice or text and let it send when you need it to. My favorite is the voicemail drop and the customizing options!

What do you dislike?

I don't like the added expense of keywords, or that it can't reach outside of the United States. And that it doesn't accept Spanish accents.

Recommendations to others considering the product:

adding Spanish accents in SMS body, a lot of my customers are Hispanic.

What problems are you solving with the product? What benefits have you realized?

Some of my customers are really shy about calling so this is a great feature for them.

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Call Loop User Ratings

9.2
Ease of Use
Average: 9.0*
8.3
Quality of Support
Average: 9.1*
* SMS Marketing Category
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