# Call Loop Reviews **Vendor:** Call Loop **Category:** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) **Average Rating:** 4.2/5.0 **Total Reviews:** 21 ## About Call Loop Call Loop is the go-to platform for SMS marketing, voice broadcasting, and ringless voicemail, helping businesses streamline communication and stay connected with their audience. Whether you need to send bulk text messages, deliver automated voice broadcasts, or drop voicemails directly into your customers' inboxes without ringing their phones, Call Loop makes it simple and efficient. Our platform seamlessly integrates with leading CRM and marketing tools like Zapier, HubSpot, Infusionsoft, ActiveCampaign, Mailchimp, and more, so you can automate workflows for lead generation, appointment reminders, and customer follow-ups with ease. Just connect your favorite tools, and you're ready to launch personalized campaigns in minutes. Key Features of Call Loop: SMS Marketing: Send mass text messages to engage your audience, promote offers, or send reminders. Voice Broadcasting: Deliver pre-recorded voice messages to your contact list in seconds. Ringless Voicemail: Drop voicemails directly into your customers' voicemail inbox without interrupting them with a phone call. Automation: Use Call Loop to trigger automated campaigns for customer engagement, lead nurturing, and follow-ups. Since launching, thousands of businesses have trusted Call Loop to simplify their communications and create meaningful customer connections. With no technical skills required, our platform is built to help businesses of any size grow and scale their messaging efforts. If you’re looking for a powerful, easy-to-use solution that integrates seamlessly with your existing tools, Call Loop is here to help you reach your customers faster and more effectively. Ready to get started? Join the growing community using Call Loop to make communication simple and impactful! ## Call Loop Pros & Cons **What users like:** - Users find Call Loop to be **user-friendly and easy to set up** , enhancing their overall experience with the product. (3 reviews) - Users highlight the **affordability** of Call Loop, appreciating its cost-effectiveness and ease of training. (1 reviews) - Users value the **responsive and helpful customer support** of Call Loop, enhancing their overall experience with the platform. (1 reviews) - Users highlight the **ease of learning** with Call Loop, finding it cost-effective and simple to train staff. (1 reviews) - Users praise the **easy setup** of Call Loop, finding it user-friendly and quick to get started. (1 reviews) - Users praise Call Loop for its **responsive support** and effective features, enhancing their SMS communication experience. (1 reviews) - Users highlight the **marketing efficiency** of Call Loop, appreciating its powerful features and responsive support for effective campaigns. (1 reviews) - Users highlight the **reliability** of Call Loop, praising its effective support and powerful, user-friendly features. (1 reviews) - Segmentation Analysis (1 reviews) - User-Friendly (1 reviews) **What users dislike:** - Users express a desire for **SMS issues** , wishing for more personalization and flexibility in messaging features. (2 reviews) - Users desire **enhanced personalization features** like texting from personal numbers and automated ringless voicemails for better engagement. (1 reviews) ## Call Loop Reviews ### 1. Easy to Use and Cost-Effective **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah B. | Center Performance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 14, 2026 **What do you like best about Call Loop?** Ease of use - cost effective. Easy to train. Responsive. **What do you dislike about Call Loop?** haven't really found any negative issues **What problems is Call Loop solving and how is that benefiting you?** Outbound marketing that we were unable to send previously. ### 2. Call Loop is a Game-Changer! **Rating:** 5.0/5.0 stars **Reviewed by:** Jaimie S. | President/Founder/CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2025 **What do you like best about Call Loop?** I've been using Call Loop as my SMS platform and couldn't be happier with the service and the support. Their team is incredibly responsive—whenever I have a question or need help, I get answers fast, and always with a helpful attitude. That alone is rare and appreciated. But what sets Call Loop apart are the features. I love creating targeted segments, running effective campaigns, and even using SMS Voice Broadcasts to connect with my audience in more dynamic ways. It's an incredibly powerful platform that’s still easy to use, and it’s made a big difference in how I stay in touch with my community. If you're looking for a reliable, full-featured SMS solution with stellar support, I highly recommend Call Loop. **What do you dislike about Call Loop?** I'm working with Call Loop on my suggestion for a tagging feature inside an existing contact list. We're almost there! They are super responsive about getting this into place. **What problems is Call Loop solving and how is that benefiting you?** I'm able to be omnipresent with people who option for our trainings and send timed reminders, updates, and homework. ### 3. Awesome app. It replace a similar one for us due to price. **Rating:** 5.0/5.0 stars **Reviewed by:** Dave K. | It and Website maintenance, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2025 **What do you like best about Call Loop?** The ringless voicemail and text. I tried some others that were much harder to use. **What do you dislike about Call Loop?** Nothing that I can take note of as of now **What problems is Call Loop solving and how is that benefiting you?** Customer communication ### 4. Call Loop is the secret weapon for outreach and sales **Rating:** 5.0/5.0 stars **Reviewed by:** Stewart W. | M&A Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2025 **What do you like best about Call Loop?** The ability to reach people with a voicemail that then turns them from a cold lead to a warm one. **What do you dislike about Call Loop?** I wish I had the ability to text from my own personal cell phone number, and i wish that I could automate ringless voicemail in a way similar to how you can use shortcodes in text messages that provide the person's name and details. This would be a game changer for those of us who use this to send individual voicemails, rather than bulk, so they can be highly personalized. If I could send a bulk voicemail using some sort of super high quality voice clone of myself, that was able to say the person's name, business name, business location, and sound completely natural, that would be amazing. **What problems is Call Loop solving and how is that benefiting you?** It allows me to avoid doing completely cold calls by dropping voicemails that help warm up the lead ### 5. Super User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah B. | Center Performance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2025 **What do you like best about Call Loop?** Ease of Use, User friendly and quick setup **What do you dislike about Call Loop?** Slow internet can cause slower results but rarely affects outcome **What problems is Call Loop solving and how is that benefiting you?** Outbound marketing niche ### 6. Call Loop is the secret tool to turn cold leads warm **Rating:** 4.5/5.0 stars **Reviewed by:** Stewart W. | Podcast Creator and Host, Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2025 **What do you like best about Call Loop?** The ability to drop a voicemail directly to a prospect is an amazing tool. You can turn a cold lead list into a warm(er) lead list simply by leaving them a voicemail. **What do you dislike about Call Loop?** I wish I can send text messages from my own phone number, just like I can with voicemails. **What problems is Call Loop solving and how is that benefiting you?** It helps me take a list of cold leads and reach out to them using voicemail drops, which effectively warms them up so that a future call can include a reference to the previous voicemail that I'd left them. ### 7. Excellent Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2024 **What do you like best about Call Loop?** We have used Call Loop for years with two brands. The compliance updates and service have been excellent. **What do you dislike about Call Loop?** I have not had any issues with the service to date. **What problems is Call Loop solving and how is that benefiting you?** We send legal notices to our clients. ### 8. Great new version **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2024 **What do you like best about Call Loop?** The new version is so easy to use and very friendly to the end-user. I love the features that are included that did not have in the other version. Just a great experience altogether. **What do you dislike about Call Loop?** Just waiting on the new updates. Excited to see what's in the future. **What problems is Call Loop solving and how is that benefiting you?** Being able to reach clients at any given time with a hyper percentage of response rate is amazing ### 9. Soundless interaction **Rating:** 3.5/5.0 stars **Reviewed by:** ramaa r. | Students counselor , Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2024 **What do you like best about Call Loop?** To the large number of subscribers it directly send sms in fast and easy way.which is really save our time. It sending reminders for that. We can personalize our information, messages and voicemail. It is good broadcasting platform. Loving the feature of uploading our audio files **What do you dislike about Call Loop?** As many of them suggesting, it can improve the integration with HubSpot. It's is little expensive. Sometimes there is delay between sending texts and receiving them. **What problems is Call Loop solving and how is that benefiting you?** Mass broadcasting for voicemail and messages ### 10. Timely Reminders: Call Loop an innovative solution **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** January 01, 2024 **What do you like best about Call Loop?** We organise public courses and sending reminders post the regsitration was tedious task due to manual process followed. The best feature for our post registration activities was voice broadcasting. This helped us to send timely reminders, saving time from manual calling to large number of clients. **What do you dislike about Call Loop?** I did not find anything that I dislike. The user interface is easy to use. IT team seem to implement it into our business process faster than expected. I have not used any other product to give you a comparitive review. **What problems is Call Loop solving and how is that benefiting you?** Our post registrations were not automated and everything was run manually. We were looking for tool which could optimise this partcular process. Voice Broadcasting was one such feature that helped us scale the process time. We are yet to check their SMR marketing feaure which is another tool that we are looking for. ### 11. Great all in one **Rating:** 5.0/5.0 stars **Reviewed by:** Tina M. | Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** January 01, 2024 **What do you like best about Call Loop?** The most helpful thing is it Create and sends personalized SMS text messages directly to your subscribers! Fast and easy! **What do you dislike about Call Loop?** There is nothing that I do not like so far with this program! **What problems is Call Loop solving and how is that benefiting you?** The fact that it can Send voice broadcasts to mobile and landline phones in seconds. That's super helpful ### 12. Good option for Bulk and broadcasting **Rating:** 3.5/5.0 stars **Reviewed by:** Nasir K. | Sr. Executive Design, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2023 **What do you like best about Call Loop?** Can send personalized information/voicemail/emergency message and messages in bulk with people. It can be integrated with most of broadcasting platform. We can use it for our campaign.its also easy to use **What do you dislike about Call Loop?** For me it's so expensive. Its getting a bit costly. Also some Integration issue like management of list, importing data(sometimes) **What problems is Call Loop solving and how is that benefiting you?** Used it for campaign for my real estate business ### 13. Great versatility and efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Kosta D. | Marketing Consultant, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2023 **What do you like best about Call Loop?** Call Loop helpful, in guiding me through the onboarding process. Always goes above and beyond to assist me with their seamless integration with HubSpot allows me to effortlessly manage all my marketing needs. **What do you dislike about Call Loop?** Call Loop provides features such as ringless voicemail, texting it inconvenient to ensure compliance with carriers. the platform lacks uniqueness in phone numbers. Some users might find it problematic **What problems is Call Loop solving and how is that benefiting you?** Call Loop tackles the challenge of reach. With its SMS and voice broadcast features businesses can easily communicate with customers. It benefits my business by enhancing customer engagement. ### 14. It helped me in increasing my productivity **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 02, 2024 **What do you like best about Call Loop?** Thanks to Call Loop for helping me in sending bulk sms and easy to use service. **What do you dislike about Call Loop?** HubSpot integration could be improved.It is not consistent with the HubSpot which is sometime time consuming. **What problems is Call Loop solving and how is that benefiting you?** It helped in bulk messaging and stay connected with the users. ### 15. Up and Down **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2021 **What do you like best about Call Loop?** Ringless voice mail is most helpful about Call Loop **What do you dislike about Call Loop?** issues are the least helpful about Call Loop **Recommendations to others considering Call Loop:** Has ringless voicemail, texting, and broadcasting. **What problems is Call Loop solving and how is that benefiting you?** communication; Benefits are less calls for customer service. ### 16. solid service for SMS marketing messages **Rating:** 4.0/5.0 stars **Reviewed by:** James C. | Director of Advertising Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2020 **What do you like best about Call Loop?** it's one of the easiest ways to set up SMS messaging sequences and get in touch with users. definitely a powerful tool for one-on-one communication. if you have email and other modes of communication set up, collecting cell #s should be part of the strategy as well since email can be a bit unreliable. **What do you dislike about Call Loop?** the shortcode programs are highly regulated and that's definitely a good thing. but as a result, you need to have great customer service to make sure you're not making mistakes if you're starting from scratch. sometimes with a larger company like callloop that can be a bit of luck of the draw in terms of onboarding and getting the support you need. **Recommendations to others considering Call Loop:** just make sure that you're complaint with the mobile carriers and you're having your initial language vetted by experts to ensure there are no issues **What problems is Call Loop solving and how is that benefiting you?** being able to communicate directly with consumers in a way they're very likely to see and respond to - people almost always check their texts when compared to emails ### 17. Texting Campaign Go to **Rating:** 3.5/5.0 stars **Reviewed by:** Wil S. | Digital Marketing Administrator , Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2019 **What do you like best about Call Loop?** Call Loop makes it seamless to use with our client radio campaigns. A user just needs to text a keyword to a provided number and it easily starts the follow-up text sequence. But be warned, its capabilities are limited so look into what information you can gather before going forward with this. **What do you dislike about Call Loop?** Call Loop has a TERRIBLE integration with HubSpot. We use HubSpot for all of our marketing needs and we have found Call Loop to be inconsistent when it comes to new contacts being created from Call Loop into HubSpot. We had a 2 step follow up to geth the users' name and number but after 2 days or so, it stopped working and we had to manually import the contacts daily for this 2-week campaign. **What problems is Call Loop solving and how is that benefiting you?** Benefits with Call Loop is having a platform to use text messaging with. It's 2019 and in this day and age text/chats are more efficient for users which Call Loop checks off all the requirements. ### 18. I haven't found a better alternative but this does the job **Rating:** 3.0/5.0 stars **Reviewed by:** Alexis E. | Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2019 **What do you like best about Call Loop?** Broadcast calls, broadcast texts, AND ringless voicemail drops! Mostly we use the ringless voicemail and love the ability to upload our audio files and create custom groupings **What do you dislike about Call Loop?** Lack of true integration. With using HubSpot, there is not a true integration to properly trigger an action. We have to use a combo of workflows and zaps to actually create a trigger. **Recommendations to others considering Call Loop:** I would explore other broadcast options before purchasing, You can do a trial to experiment before signing up. If using HubSpot, just expect a bunch of tinkering to get it do what you want. **What problems is Call Loop solving and how is that benefiting you?** Mass broadcasting for voicemails and texts. ### 19. Great concept but needs some work **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Publishing | Mid-Market (51-1000 emp.) **Reviewed Date:** September 10, 2019 **What do you like best about Call Loop?** It enables my organization to send text blasts to all of our subscribers who request them. **What do you dislike about Call Loop?** Scheduling texts for a specific time is possible in theory, but it seems to never work when I have tried it. To be safe, we always have to monitor the alerts to make sure they have sent. There can often be a significant delay between sending texts and receiving them. **Recommendations to others considering Call Loop:** If scheduling texts in advance isn't a priority, and the texts you send aren't urgent, Call Loop works pretty well. **What problems is Call Loop solving and how is that benefiting you?** The same thing that I wrote for what I like best ### 20. Great SMS Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Publishing | Mid-Market (51-1000 emp.) **Reviewed Date:** March 12, 2019 **What do you like best about Call Loop?** It's very easy to use. I like that the platform has a feature that shortens links for me so I can use as many characters as possible in my messages. I also like that I can manage many different lists from one account, and can send bulk messages to each list. **What do you dislike about Call Loop?** I dislike that the auto-reload feature for credits only works for broadcasts and not follow ups. Also, I am unable to split the lists in a manner to do testing for copy and any links associated with broadcasts. **Recommendations to others considering Call Loop:** One thing to note is that the phone number your messages come from can overlap with other companies, and it is expensive to purchase a unique phone number. Also, I recommend purchasing a keyword per year, so you can use long-term! **What problems is Call Loop solving and how is that benefiting you?** We are able to automate SMS responses and build a list that reaches customers in a new way. We are able to create more value for our customers because of it. SMS has allowed us to reach our more engaged customers, which is really cool. ### 21. Great Way to Contact Customers **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2018 **What do you like best about Call Loop?** The Integrations, automation and is ease of use. There are a lot of other popular features that they have. Especially SMS contests & sms coupons. It Integrates with several other contact programs. Set up voice or text and let it send when you need it to. My favorite is the voicemail drop and the customizing options! **What do you dislike about Call Loop?** I don't like the added expense of keywords, or that it can't reach outside of the United States. And that it doesn't accept Spanish accents. **Recommendations to others considering Call Loop:** adding Spanish accents in SMS body, a lot of my customers are Hispanic. **What problems is Call Loop solving and how is that benefiting you?** Some of my customers are really shy about calling so this is a great feature for them. ## Call Loop Discussions - [What is Call Loop used for?](https://www.g2.com/discussions/what-is-call-loop-used-for) - [View Call Loop pricing details and edition comparison](https://www.g2.com/products/call-loop/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-29+05%3A34%3A33+-0500&secure%5Bsession_id%5D=80fab966-e294-4b70-a7e6-3748225c74ec&secure%5Btoken%5D=2d185253384121d9751d7ef4d3ccb569e86a1858fa073cc9256f00f59fa452d0&format=llm_user) ## Call Loop Features **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **SMS Platform** - Reporting - Automation - White Label - Text-to-Landline - Short Codes - API Integration **Agentic AI - SMS Marketing** - Multi-step Planning ## Top Call Loop Alternatives - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - 4.5/5.0 (2,434 reviews) - [Salesmsg](https://www.g2.com/products/salesmsg/reviews) - 4.7/5.0 (376 reviews) - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) - 4.1/5.0 (7,207 reviews)