It's been two months since this profile received a new review

C3 Reservations Reviews & Product Details

C3 Reservations is a cloud-based dock scheduling software that allows businesses to plan, control and optimize all of their dock scheduling operations. The platform offers web-based bookings, an intuitive scheduling interface, flexible constraints, rule-based durations, document upload, and more. Capabilities: - Build a flexible plan that reflects the needs of your business. - Allow carriers and vendors to request appointments using a self-serve web portal. - Ensure that all appointments respect your operation’s constraints and business rules. - Automate communication to all parties invovled with your schedule. - Measure your vendors’ compliance to your merchandising policies. - Smooth out peak periods and better manage labour requirements. - Measure the perfomance of your carriers, vendors and your internal operation ROI / What to expect: • 90% reduction in phone calls / emails / faxes • 50% reduction in time spent scheduling • Overtime labor savings • Chargeback processing and compliance reporting C3 Reservations' powerful features will improve your dock productivity, expand visibility of your scheduled appointments and improve relations with your vendors and carriers. Who Uses C3 Reservations? C3 reservations has gained the confidence of clients around the world and across many industries including retail, grocery, distribution, manufacturing, and parcel post.

Seller

C3 Solutions

Languages Supported

English, French, Spanish

Product Description

C3 Reservations is a web-based dock scheduling solution that allows distribution center operators to optimize your traffic. ROI / What to expect • 90% reduction in phone calls / emails / faxes • 50% reduction in time spent scheduling • Overtime labor savings • Chargeback processing and compliance reporting C3 Reservations' powerful features will improve your dock productivity, expand visibility of your scheduled appointments and improve relations with your vendors and carriers. Who Uses C3 Reservations? C3 reservations has gained the confidence of clients around the world and across many industries including retail, grocery, distribution, manufacturing, and parcel post.

Overview by

hlguirri@c3solutions.com Lguirri

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

8 months

View More Pricing Information

Top-Rated Alternatives

View All Alternatives

C3 Reservations Integrations

(1)

Integration information sourced from real user reviews.

C3 Reservations Media

Interface

Mobile

C3 Reservations Reviews (19)

G2 reviews are authentic and verified.

Here's how.

Verified User in Logistics and Supply Chain

Mid-Market (51-1000 emp.)

10/22/2025

"C3 Reservations: Powerful, Flexible, and Easy to Use"

5/5

What do you like best about C3 Reservations?

The onboarding experience was outstanding — the team made implementation smooth and efficient. The software itself is highly customizable, allowing it to adapt to a wide range of business requirements with ease. It’s intuitive and user-friendly, which minimizes training time and increases adoption across teams. Support is rarely needed, but when it is, the response is consistently fast, knowledgeable, and solution-oriented. Review collected by and hosted on G2.com.

What do you dislike about C3 Reservations?

Honestly, the only downside is that more companies aren’t using it. It’s a powerful, reliable platform that deserves wider adoption across the industry. Review collected by and hosted on G2.com.

What problems is C3 Reservations solving and how is that benefiting you?

C3 Reservations has completely eliminated the need for manual scheduling systems, streamlining our dock and appointment management process. It’s put valuable time back into our supervisors’ days by automating tasks that previously required constant attention. The platform also provides company-wide visibility of schedules, enabling multiple departments to make faster, more informed decisions. Additionally, it has enhanced communication and visibility for our vendors, improving coordination and overall efficiency across our supply chain. Review collected by and hosted on G2.com.

Elisabeth M.

10/10/2025

"An Indispensable Solution for Managing the Capacity of Our Warehouses"

4.5/5

What do you like best about C3 Reservations?

I love how C3 Reservations allows us to manage our daily capacity and provides data on carriers. This helps our warehouse teams avoid being overwhelmed. I appreciate the dashboards and the real-time visibility it provides. Being able to have variable appointment durations depending on the number of pallets and products is also very useful. Review collected by and hosted on G2.com.

What do you dislike about C3 Reservations?

I don't like having to pay for additional developments to improve C3 Reservations. Review collected by and hosted on G2.com.

MARIA C.

Customer Service Representative

Mid-Market (51-1000 emp.)

7/6/2025

"My experience and specific issue was dealt with quickly and efficiently."

5/5

What do you like best about C3 Reservations?

By using the C3 reservation portal, it is helpful in advising the stores of their upcoming delivery appointments. Review collected by and hosted on G2.com.

What do you dislike about C3 Reservations?

When we are unable to upload the BOL for any given store appointment(s) it causes a chain reaction for the specific site(s) due to the fact that they would not be able to receive the product contained on that specific trailer/load. Review collected by and hosted on G2.com.

Sebastian G.

Analista de monitoreo de pedidos

Enterprise (> 1000 emp.)

3/19/2025

"Customizable and stable"

5/5

What do you like best about C3 Reservations?

It is a highly customizable tool, we have been able to adapt it to each of our distribution centers even though they have significant particularities in handling goods, we love its stability, the required support is minimal. Review collected by and hosted on G2.com.

What do you dislike about C3 Reservations?

The way reports are created for clients could be improved a bit. Review collected by and hosted on G2.com.

Paresh M.

Senior Product Analyst

Enterprise (> 1000 emp.)

7/9/2025

"C3 Reservations review"

5/5

What do you like best about C3 Reservations?

C3 Reservations integrates with our ERP system very easily. There is a good array of API functionalities Review collected by and hosted on G2.com.

What do you dislike about C3 Reservations?

There is nothing I dislike but some things that I would like to improve on in terms of logging and viewing logs Review collected by and hosted on G2.com.

Verified User in Retail

Enterprise (> 1000 emp.)

4/28/2025

"Good Customer Service"

5/5

What do you like best about C3 Reservations?

As a new manager of the Supply Chain Customer Service team at Home Depot, I often submitted tickets to ask questions. The C3 Customer Service and technical team consistently responded in a timely manner and provided me with a great deal of guidance. Thank you Review collected by and hosted on G2.com.

What do you dislike about C3 Reservations?

the connection with SAP is broken that PO is often can't be entered by associates, vendors and carriers. I hope this can be fixed in the short term. Review collected by and hosted on G2.com.

What problems is C3 Reservations solving and how is that benefiting you?

C3 Reservations is used by the company to book delivery appointments with 182 stores. It provides stores with visibility into their incoming shipments, allowing them to better plan labor, manage space, and ensure smoother receiving operations. By creating a structured and transparent scheduling process, C3 helps reduce unexpected deliveries, minimize congestion, and support overall operational efficiency. Review collected by and hosted on G2.com.

Bolduc A.

Spécialiste logistique

Mid-Market (51-1000 emp.)

3/31/2025

"The C3 app is a super nice application for appointments (easy to use)"

4.5/5

What do you like best about C3 Reservations?

I propose to C3 to review their approach with their clients regarding verbal communication. I find it is nice to open Jiras on Jiras, but it is easier to solve problems verbally than to constantly write to each other without understanding each other at times. Review collected by and hosted on G2.com.

What do you dislike about C3 Reservations?

The inconvenience of using the C3 application is the requests we make and that you change the status to SUGGESTION LIST and it hasn't moved for years. Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad

Mid-Market (51-1000 emp.)

3/31/2025

"C3 usage"

4.5/5

What do you like best about C3 Reservations?

The reporting features are by far the best benefit of this program. I can track service failures, successes and create a budget for the future based on almost instantaneous results. The flexibility to configure the reports allows us to quickly provide detailed information easily to our internal team and our customers.

Love it. Review collected by and hosted on G2.com.

What do you dislike about C3 Reservations?

Some of the schedule visibility is challenging because the color stripes are not definitive with high volume of loads scheduled. Review collected by and hosted on G2.com.

Verified User in Manufacturing

Mid-Market (51-1000 emp.)

3/16/2025

"Low Cost Digital Transformation"

5/5

What do you like best about C3 Reservations?

We were able to implement at a low cost but still have all the functionality for carriers and suppliers to send bookings electronically Review collected by and hosted on G2.com.

What do you dislike about C3 Reservations?

In order to do this for a very low cost, we have prepared the user documentation internally. Review collected by and hosted on G2.com.

What problems is C3 Reservations solving and how is that benefiting you?

Before C3, we had trucking companies phoning in all the details of their upcoming inbounds, we emailed spreadsheets back and forth for upcoming outbounds. All of these details are now captured digitally in C3. We can run reports and historical data of what has moved and can make decisions based on these. Prior to C3 we didn't have any data or reports of times taken to load or unload trucks. Review collected by and hosted on G2.com.