Brex Reviews & Product Details

UI / UX

Brex offers an intuitive and user-friendly interface that makes expense management simple across teams. The workflows for submitting, approving, and tracking expenses are straightforward, reducing reliance on finance teams for routine tasks. Real-time visibility into spending helps users quickly understand and act on financial activity without waiting for reports.

Integrations

Brex integrates seamlessly with our accounting systems, enabling automated transaction syncing. This is especially useful for managing recurring subscriptions like Replit, Claude, and other tools. The integrations reduce manual effort and improve accuracy in financial tracking.

Performance

The platform performs reliably with real-time updates on transactions and spending. This immediate visibility ensures faster decision-making and helps flag unusual activity quickly. Overall, it handles day-to-day financial operations efficiently without noticeable delays.

Pricing / ROI

Brex delivers strong ROI by saving time across teams. Automation of expense tracking, approvals, and reconciliation significantly reduces manual workload. The efficiency gained, combined with better spend control, makes it a cost-effective solution for managing company finances.

Support / Onboarding

The onboarding experience was smooth and frictionless. Setting up accounts, issuing corporate cards, and configuring policies was quick and straightforward. The ease of setup allowed the team to start using the platform almost immediately.

AI / Intelligence

Brex enhances financial operations through automation and intelligent tracking. Real-time insights into spending patterns help maintain control and improve decision-making. While subtle, these capabilities reduce the need for manual oversight and improve overall financial visibility. Review collected by and hosted on G2.com.

Occasionally, the platform can feel restrictive when it comes to custom expense policies or reporting. Also, syncing or integrations with other tools could be smoother to reduce manual work in some cases. More granular policy control based on roles, category, or conditions would be better, and custom reporting with flexible filter and saved views would be a great improvement. Review collected by and hosted on G2.com.

I like that Brex integrates well with online purchases and Apple Pay for brick-and-mortar transactions. The process for logging in, reviewing activity, and uploading receipt copies is intuitive and efficient, making it easier to stay on top of expenses. The setup was simple for me as I just received the login and codes. Apple Pay integration was as easy as it could be. Brex met my needs as I transitioned to managing the division, addressing pain points for other leaders and their teams as well. Review collected by and hosted on G2.com.

Selecting account codes is too confusing as there are dozens of options that would never apply to our use, so selecting the proper accounting code is problematic. I do not fault BREX - as this is likely an internal set up issue. Review collected by and hosted on G2.com.

Brex is really easy to use and makes booking travel and submitting reimbursement requests seamless. I travel a lot for work, so have the Brex card and app make my life so much easier. It often fills in information about my trip for me automatically, which is a godsend. Brex's service team is also amazing and has made my experience that much better. Their team is by far the most attentive and effective I've ever worked with. All around an excellent platform and team! Review collected by and hosted on G2.com.

If I have trips and many transactions going on, it can be hard to keep track of certain payments and cancellations. With certain cancellations, I find I have to manually keep track of whether the refund has come through or not, so automating that would be super. Review collected by and hosted on G2.com.

Brex is very easy and practical to use for the control and management of resources and users. The product allows having multiple virtual cards for different types of expenses, users, countries, etc., which facilitates traceability and costs. Review collected by and hosted on G2.com.

It's not that I don't like it, I think Brex is great. But what happens to me occasionally is having a purchase declined because the category of the digital store as classified by Brex doesn't exactly match the product and/or service being purchased. In this case, it's necessary to contact our admin, explain the situation, adjust the categories enabled for the card, or generate a new card to redo the purchase. Review collected by and hosted on G2.com.

I use Brex for banking and invoicing for my services company and my previous startup. I appreciate Brex's superior decision processes and customer service compared to large banks. Their online and app interfaces are significantly better than traditional larger banks. I really like their fee structure, with no fees for payments to international vendors, no ACH fees, and virtual numbers for credit cards, which is great for startups and smaller businesses. They have also expanded their online and account functionality over time, which helps me consolidate functions in one place. The no-fee structure for common startup activities like paying vendors and receiving payments is valuable. I find it easy to manage the banking account, add team members with limited permissions on spending cards, and use the invoicing capability. The Treasury account offers competitive rates on cash. The app and online interface are well-designed and easy to use. Review collected by and hosted on G2.com.

I would like to see Brex's invoicing capabilities expanded with automatic updates when invoices are paid. It's a bit of a hassle having to use Zaps for integration with payment processors; having this feature built-in would make enabling client payments through credit card, debit card, ACH, PayPal or other providers directly from my Brex interface much smoother. Also, the mobile app could be improved for usability as I find the entry experience non-intuitive, defaulting to showing transactions instead of accounts and balances, which requires me to navigate each time just to check my balances. I also think having a simple "subaccount" feature would be great for maintaining different accounts or views for different clients and vendors. Integrations with payment processors and platforms like Zelle, Venmo, CashApp, etc., are also limited and expanding these would facilitate client payments, providing them more options to pay invoices. Review collected by and hosted on G2.com.

I like the simplicity of Brex. It's great that it's just an app on my phone, so I don't have to do anything complicated to keep track of expenses. It even contacts me as soon as I make a purchase, like having a secretary reminding me to track my receipts, so I don't let things slip by. Review collected by and hosted on G2.com.

I think the biggest issue I have is sometimes it asks for a receipt and many times in my business, you don't get a receipt. You'll just get the package, and it might have your name on it, but it won't have the dollar amount. So and they keep sending me wanting further information. Review collected by and hosted on G2.com.

I really like how easy it is to administer Brex as an administrator. It's a seamless platform that effortlessly integrates with other communication tools like Slack and text to alert the team when documentation is needed. This makes it an excellent and easy user interface for everyone involved. Plus, they make card spending incredibly easy and ensure compliance with documentation is very accurate and prompt. The automated process for chasing documentation really takes the hassle out of it. Additionally, the initial setup was incredibly easy. Review collected by and hosted on G2.com.

The integration with QuickBooks Online is solid, but it requires a multistep process to get all the documentation in the platform, which could be improved upon. Review collected by and hosted on G2.com.

This is the first time I've used Brex for expense reporting purposes. I really like how easy it is to not only use the card for expenses, but also the simplicity of tracking expenses with easy upload capability. I also like the rating feature that rewards you for complete expense tracking. Review collected by and hosted on G2.com.

I am a new user, and so far there are no issues using Brex. Review collected by and hosted on G2.com.

It’s extremely user-friendly, and I love that anytime I use it, they text me right away to submit my memos—everything is right there on the spot. It’s super efficient. Review collected by and hosted on G2.com.

I haven’t found a downside yet. I’m only a week in, but so far everything has been great! Review collected by and hosted on G2.com.

I really appreciate how Brex consolidates everything as soon as I use the card. It's super fast, with transactions and receipts popping up almost instantly, automating all of that directly into my email and texts. The speed is impressive—it's like one swipe of the card, and you get a notification to upload the receipt instantly. This process is way faster and more streamlined than any I've seen in years. Brex is incredibly convenient; it's easier and more accessible than any other app I've used. It's down to the seconds now, rather than hours spent manually processing expenses. Brex has essentially made other applications seem outdated. Review collected by and hosted on G2.com.

I don't have any dislikes. Review collected by and hosted on G2.com.