I believe that customer service is much better and more accurate in resolving issues, they take care of each user's needs promptly and always with the best attitude. Review collected by and hosted on G2.com.
I don't think it could be any better, I now find the price of their services reasonable given the quality and performance of all their systems. Review collected by and hosted on G2.com.
Hi Vincent,
Thank you so much for updating your review and for the 5 stars! I’m especially glad to hear that our customer service team is hitting the mark. They’ll be thrilled to know their prompt answers and positive attitudes are standing out.
It’s also fantastic to hear Blackthorn Events has become more than just software for your team, a true ally in creating events that elevate your brand and wow your clients. That’s the kind of partnership we love to celebrate!
Thanks again for the kind words and for letting us be part of your events journey!
-Michelle
michelle.petrel@blackthorn.io
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Hi Vincent! Thank you for your positive review. I'm so glad our app is helping you create and organize better events! I don't know the details of your contract, but we are about to announce some new pricing options. The new options may better address your needs, depending on current usage. Please reach out if you have suggestions for feature improvements: katie.campbell@blackthorn.io.
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