Blackbaud eTapestry Features
Administration (6)
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Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
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Interaction Tracking
The ability to track each interaction with donors and maintain a record of their giving history.
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Automation
Tools to automate a variety of processes such as email marketing and emailing receipts.
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Donor Profiles
Profiles for each donor including contact information, interaction history, and giving history.
Contribution Tracking
View donor contribution history, track how much money have been raised over time and measure progress
Goal Setting/Tracking
Establish measurable goals and objectives and track their progress over a specific period of time
Fundraising (20)
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Campaign Management
The ability to plan and execute fundraising campaigns based around specific goals.
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Online Donation Portal
The ability to accept donations online via a website, social media, or mobile device.
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Event Planning
Tools to plan fundraising events, including ticketing, registration, and attendance tracking.
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Recurring Donations
The ability to set up recurring donations of a specific amount at a chosen interval.
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Peer-to-peer Fundraising
The ability to create social media fundraising pages that are shareable and leverage social networks.
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Mobile Capabilities
The ability to use mobile devices to collect in-person donations at an event or kiosk.
Registration Management
Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
Event Management
Schedule and manage the logistics of activities and other gatherings
Auction Management
Allows businesses to create and manage auctions.
Pledge Management
Track commitments to donate in the future
Forms Management
Store, manage and track all forms in a centralized location
Donor Management
Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach
Alumni Management
Tools that help educational institutions or fundraising organizations connect with alumni
Volunteer Management
Manage volunteer information and direct volunteer resources
Gift Matching Management
Ability to match gifts through the system
Grant Management
Monitor application statuses, proposals and award funds
Membership Management
Database of members to track personal information of individuals and families
Website Management
Built-in website builder or integration with third-party site
Receipt Management
Upload, track, and submit receipts in a central database
Contact Management
Manage, organize, and store contact information
Marketing (2)
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Email Marketing
Tools to create, customize, and send out mass marketing emails to specific donor groups.
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Direct Mail Tools
Tools to create paper flyers and other mailings to be sent via direct mail.
Constituent Management (2)
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Constituent Profiles
Creates unique profiles for constituents--such as donors, volunteers, or members--to store relevant information, and categorize individuals with customizable attributes.
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Donor Communications
Enables gift acknowledgment and letter and electronic communications with constituents.
Marketing Automation (15)
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Email Marketing
Allows users to send email to contacts in bulk. Common features include: Built in Email templates, social media integration, Subscriber list management, sign up forms, success rate reports, AB testing, and auto-responders.
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Campaign Management
Optimizes the process for organizations to develop and deploy multiple-channel marketing campaigns to target groups or individuals and track the effect of those campaigns, by customer segment, over time.
Marketing ROI Analytics
Analyzes effectiveness of an organization's various marketing activities
Registration Management
Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
Email Management
Manage, store and organize emails within the system or via third-party apps
Committee Management
Manage a group of members established for coordinating plans, programs, or other initiatives
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Donor Management
Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach
Volunteer Management
Manage volunteer information and direct volunteer resources
Contact Management
Manage, organize, and store contact information
Fundraising Management
Activities related to raising money for a specific cause
Task Management
Create, manage and track all task activities and progression
Forms Management
Store, manage and track all forms in a centralized location
Membership Management
Database of members to track personal information of individuals and families
Workflow Management
Create, design and manage workflows for repetitive tasks
Workflow Automation (3)
Donor Prospecting
Automates activities and reminders for each of your prospects to help move them along the donor pipeline.
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Data Entry
Simplifies data entry tasks by pulling relevant data from other sources and automatically updates existing records, or generates new records.
Task Delegation
Establishes task assignments for individual staff members that alert as prerequisite tasks are completed.
Reporting & Analytics (5)
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Reporting
Enables reporting of all data contained within the system. Allows for standard reports as well as the ability to create customs reports.
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Dashboards
Displays a customizable graphical presentation of the current status and historical trends of an organization’s Key Performance Indicators (KPIs)
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Automated Reports
Allows users to schedule automated reports to be pulled at a specified day and time.
Summary Reports
Customizable Reports
Alter the layout and content of reports
Integrations (5)
Accounting
Provides fund accounting support to track payments receivable and pending.
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Fundraising
Supports online donation and event registration processing and imports fundraising data into records.
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Grant Management
Manages grant-related activities such as proposal and reporting deadlines, document storage, and grant award expenditure.
Sales POS
Aggregates on-site and online sales transactions to track in constituent profiles and to assist with account reconciliation.
Event Management
Schedule and manage the logistics of activities and other gatherings
Agentic AI - Nonprofit CRM (6)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Accounting Integration
Integrate with a third-party accounting system
Website Integration
Seamlessly integrates with 3rd party websites
Additional Functionality (56)
Mobile Giving
Ability to make a donation from a mobile device/app
Accounting Integration
Integrate with a third-party accounting system
Online Forms
Create new forms and/or use ready-made online form templates
Dashboard
Assembly of graphs and charts for visualizing and tracking statistics/metrics
Recurring Giving
Manage and track recurring gifts
Customizable Reports
Alter the layout and content of reports
Mobile Access
Access software remotely via mobile devices
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Customizable Branding
Add customized logos and colors to align with company branding
Donor Discovery
Search 3rd party databases to identify potential donors
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Event Scheduling
Plan an event's time and location
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Email Reminders
Reminders sent via email
Credit Card Processing
Accept and process credit card transactions
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
Electronic Payments
Electronically collect payments for goods or services
ACH Payment Processing
Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)
Social Media Integration
Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
Campaign Analytics
Track and interpret campaign performance metrics
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Customizable Fields
Customize data fields to support various needs and use cases
Customizable Forms
Customize contracts and forms to collect specific information
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
API
Application programming interface that allows for integration with other systems/databases
For Nonprofits
Software specialized for non-profit organizations
Payment Processing
Accept, record, and reconcile financial transactions
Data Import/Export
Import and export data to and from software applications
Donation Tracking
Track and view detailed financial donation history made by contacts and members
Data Import/Export
Import and export data to and from software applications
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
Task Scheduling
Track and manage the scheduling of tasks
Email Templates
Pre-made examples and templates for emails
API
Application programming interface that allows for integration with other systems/databases
For Nonprofits
Software specialized for non-profit organizations
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Contact Database
Centralized database of stakeholders and their contact information such as names, address, phone number etc.
Customizable Fields
Customize data fields to support various needs and use cases
Email Tracking
Track delivered, received, and opened emails
Interaction Tracking
Track interaction history by documenting conversations for contacts
Activity Tracking
Track and document all activities across devices, networks, and other systems
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Campaign Planning
Plan and strategize marketing campaigns
CRM
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
Document Storage
Store and organize documents in a centralized system
Mobile Access
Access software remotely via mobile devices
Campaign Segmentation
Group campaigns by project, client, or campaign for better management.
Customizable Forms
Customize contracts and forms to collect specific information
Electronic Payments
Electronically collect payments for goods or services
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Credit Card Processing
Accept and process credit card transactions
Web Forms
Web form that allows users to enter data that is sent and processed for different reasons
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