# What are the most trusted Infor M3 resellers among operations managers, based on user reviews?

<p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">I've been researching <a class="a a--md" elv="true" href="https://www.g2.com/categories/infor-m3-resellers"><strong>Infor M3 resellers</strong></a> specifically from an operations manager's vantage point, since the people running production day-to-day evaluate a reseller relationship very differently than a CIO signing the contract; they care more about who shows up when a scheduling rule breaks mid-shift than about the sales deck. Three names that come up most when trust from the operations side is the actual question: EOH Infor Services, Athentis Consulting, and Platned.</p><ul>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/eoh-infor-services/reviews"><strong>EOH Infor Services</strong></a>: Infor Master Partner status since 2014 and the only Infor Gold Channel Partner in Sub-Saharan Africa as of 2011, a longevity marker that matters to operations managers who need a partner still around for the next system upgrade, not just the initial go-live.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/athentis-consulting/reviews"><strong>Athentis Consulting</strong></a>: Named expertise in supply chain, manufacturing, and maintenance specifically, the exact domains an operations manager is accountable for day-to-day rather than the finance or IT side of an ERP rollout.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/platned/reviews"><strong>Platned</strong></a>: Runs 24/7 managed services as part of its standard offering, a detail that matters to an operations manager more than implementation speed, since ongoing support coverage is what protects a production line after go-live.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/comactivity/reviews"><strong>ComActivity</strong></a>: A supply chain-focused Australian provider, useful context for operations managers running supply-chain-dependent production lines specifically.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/accentia-middle-east/reviews"><strong>Accentia Middle East</strong></a>: A general ERP implementation consultancy without named production-floor specialization documented publicly.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/sl-information/reviews"><strong>SL Information</strong></a>: More than 25 years in the ERP industry and four solution pillars spanning infrastructure through document management, a broad footprint that doesn't call out operations-manager-specific support explicitly.</li>
</ul><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">For operations managers who've actually escalated a production issue to one of these resellers post-go-live: how fast did the reseller actually respond once the request came from the floor rather than from IT or finance?</p>

##### Post Metadata
- Posted at: 16 days ago
- Net upvotes: 1


## Comments
### Comment 1

&lt;p&gt;&lt;span style=&quot;background-color: transparent; color: rgb(0, 0, 0);&quot;&gt;Response speed from the floor tends to track the support model more than the badge: a named escalation contact and a functional M3 consultant on call beat a general ticket queue every time, regardless of partner tier. The operations-versus-CIO trust split the post names is the right frame, because the ops-relevant question is whether the reseller staffs people who understand a scheduling or shop-floor rule, not just the technical layer. &lt;/span&gt;&lt;/p&gt;&lt;p&gt;&lt;span style=&quot;background-color: transparent; color: rgb(0, 0, 0);&quot;&gt;Worth noting that G2 reseller reviews mostly capture the implementation experience, so post-go-live floor escalation speed is exactly the thing the ratings won&#39;t tell you, and reference calls will. The firms that hold up here usually run managed services with defined response commitments rather than treating support as a side desk.&lt;/span&gt;&lt;/p&gt;

##### Comment Metadata
- Posted at: 15 days ago
- Author title: Marketing





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