# BigMailer.io Reviews **Vendor:** Founder Bits **Category:** [Email Marketing Software](https://www.g2.com/categories/email-marketing) **Average Rating:** 5.0/5.0 **Total Reviews:** 23 ## About BigMailer.io Email marketing platform built for multi-brand management with white label option. Ideal for marketing agencies, franchises, multi-location businesses, email marketing consultants, and media brands. BigMailer offers role-based user management, detailed campaign engagement reporting, advanced segmentation, volume throttling, custom tracking domains, drag-n-drop email template editor with pre-made template library. Save your team's time and protect sender reputation with our built-in email validation with spam trap removal. Flexible options for email template management - build beautiful mobile optimized templates with our drag-n-drop editor, or use our classic editor to manage your existing branded templates and edit as rich text or code. Share selected templates between your brands/locations. Live chat support 7 days a week. Loved by high volume senders for high deliverability. ## BigMailer.io Pros & Cons **What users like:** - Users find **ease of use** in BigMailer.io, allowing seamless email marketing with bulk sending capabilities. (1 reviews) - Users appreciate the **efficiency of bulk email sending** with BigMailer.io, enhancing their email marketing efforts. (1 reviews) ## BigMailer.io Reviews ### 1. Best-in-Class Ease of Use and Customer Service - The Gold Standard. **Rating:** 5.0/5.0 stars **Reviewed by:** Michael T. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2026 **What do you like best about BigMailer.io?** Their ease of use and customer service is the best of any business. **What do you dislike about BigMailer.io?** There is nothing I dislike. They are the best. **What problems is BigMailer.io solving and how is that benefiting you?** Large scale emails. Avoiding spam. Improving results. ### 2. BigMailer.io Review **Rating:** 5.0/5.0 stars **Reviewed by:** Deepak M. | Sr. US IT Recruiter, Staffing and Recruiting, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2025 **What do you like best about BigMailer.io?** In single place we can use everything within Bigmailer.io, it is very help is email marketing as sending email to multiple email at once **What do you dislike about BigMailer.io?** nothing as of which i dislike about bigmailer. **What problems is BigMailer.io solving and how is that benefiting you?** basically in our field we have send email to multiple candidate so through this at once we can send email to them and that is very helpful ### 3. Bigmailer: Blasting Past the Competition **Rating:** 5.0/5.0 stars **Reviewed by:** Alan D. | Founder / Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2024 **What do you like best about BigMailer.io?** BigMailer is one of the most inexpensive, reliable email Blast services I have ever used—it outshines all of the competitors in terms of service, functionality, support, and, most importantly, price. Support answers quickly and doesn't quit; they continue to follow up even when I think the issue is closed! Don't Settle for Average. Choose Bigmailer **What do you dislike about BigMailer.io?** requires some technical knowledge to confirgure AWS Simple Mail to utilize but by doing so, you save money **What problems is BigMailer.io solving and how is that benefiting you?** Sending a weekly eMail Blast at a fraction of the cost of other services ### 4. Awesome email service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2024 **What do you like best about BigMailer.io?** We used mailchimp for 8 years and it got so expensive and the customer support went to hell when intuit aquired them. We looked for another solution and found bigmailer. The customer service there is outstanding, like a real business should be run. Not only switching saved us a lot of $$ but being able to get a human being in a very short period of time really makes a difference. Mailchimp keeps coming up with more and more add ons, but if all you want to do is send out emails, then they are awesome. **What do you dislike about BigMailer.io?** Nothing. The whole team there is amazing and it just works. **What problems is BigMailer.io solving and how is that benefiting you?** Customer service and simple to use. ### 5. Best platform by far **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren B. | ceo, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2024 **What do you like best about BigMailer.io?** This is by far the best email platform. They are at a low price but deliverability is great and support is great. **What do you dislike about BigMailer.io?** nothing. I love this product. It is so much better than any other service. **What problems is BigMailer.io solving and how is that benefiting you?** Communicating with my users ### 6. One of the Easiest Email Marketing Software. **Rating:** 4.5/5.0 stars **Reviewed by:** Vishvangi P. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2023 **What do you like best about BigMailer.io?** 1. This software has a user-friendly interface which makes it easy for marketers to track, manage and create email campaigns. 2. It is a very good e-mail marketing platform. 3. It provides Analytics and Reporting of campaigns. 4. Customer support is reliable. 5. It allows to customize of email templates. 6. Helps to increase customers through E-mail marketing. 7. It's affordable. **What do you dislike about BigMailer.io?** 1. It's a new Software so people might not look into it so marketing is required to increase more users. 2. Might add some more templats. No Cons I can see to this software. **What problems is BigMailer.io solving and how is that benefiting you?** It is helping the customer to market their products/services to the world via E-mail which is enabling them to grow more and more. BigMailer.io is also giving a free trial which helps the customer to use it for sometime and know how is the software and helps them to go for it or not. ### 7. Great product, awesome support **Rating:** 5.0/5.0 stars **Reviewed by:** Ash M. | Online teacher, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2023 **What do you like best about BigMailer.io?** I tried a lot of other mailing programs and I feel like this one is just by far the simplest but also gives a lot of options. In addition their customer service is really beyond any of the others. **What do you dislike about BigMailer.io?** So far there is nothing that I just like about them. Before I didn't have split testing but they have already added this in so at this time with me it's all of my needs + more **What problems is BigMailer.io solving and how is that benefiting you?** The main thing is that it helps us run drip campaigns,once users sign up and subrscribe to our list, they can get added to list and receive informative emails. In adidition,we do use them for transactional emails as well. ### 8. A fantastic email marketing and onboarding programme with all the right bells and whistles required! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 27, 2022 **What do you like best about BigMailer.io?** I have been using BigMailer for over a year now. The platform is reliable, robust and easy to use. The level of customer support is fantastic. I am able to completely customise the campaigns based on brand and specific campaign, each with its own trigger based on members being added to different lists. **What do you dislike about BigMailer.io?** They could offer a landing page builder for forms. Their existing forms builder is very basic and could offer more features. Other than that the platform is terrific! **What problems is BigMailer.io solving and how is that benefiting you?** We use BigMailer for all of our marketing as well as our onboarding of users. Their automation feature is fantastic because we can set up specific onboarding campaigns based on the stage and type of product we're offering. ### 9. Would highly recommend the platform for anybody with limited marketing budget and in general **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2023 **What do you like best about BigMailer.io?** Very easy to set up and start running campaigns. Very cost-effective solution compared to other more popular options. Requires some knowledge of Amazon SES to configure but not dramatic if you have tech stuff. **What do you dislike about BigMailer.io?** It would help to have the option to import products and have the ability to select them on the fly when creating an email campaign from the template. In other words, to have a template that can just have a design/styling while a content manager can select products and add them to the template for each campaign. **What problems is BigMailer.io solving and how is that benefiting you?** First we were able to significantly reduce our monthly marketing costs comparing to other tool we used. A very positive experience managing our email marketing. ### 10. Amazing 3rd party bulk emailer! **Rating:** 5.0/5.0 stars **Reviewed by:** D.J. P. | CMO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2023 **What do you like best about BigMailer.io?** Amazing 3rd party bulk emailer - guys, I've used at least 10 other services, and BigMailer has, hands-down, the BEST support I've ever experienced from an emailing service. Incredible. They'll get your deliverability and engagement up! Highest possible recommendation! **What do you dislike about BigMailer.io?** nothing so far - they could use more templates, but that's about it! **What problems is BigMailer.io solving and how is that benefiting you?** deliverability and engagement - we're averaging over 35% open rates now. Incredible! ### 11. Amazing customer service, easy to use, great features, excellent overall. **Rating:** 5.0/5.0 stars **Reviewed by:** Joe R. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2020 **What do you like best about BigMailer.io?** Setting up BigMailer was easy. Their instructions for setting up Amazon SES are clear and easy to follow, unlike some other email services I tried. The pricing structure is extremely reasonable making this a fantastic transition for us from Mailchimp. eMails that would have cost us hundreds of dollars are FAR more economical using BigMailer. Any issues I experienced were quickly resolved by their support personnel via chat. I was able to get up and running relatively quickly and get my first campaign set-up fast. Using the mail builder is pretty easy, even for the graphically challenged. I got my template set up and ready go to with my branding in place and my messaging optimized. Since we hadn't sent an email blast to our entire audience in quite some time, I had an issue with bounces which BigMailer immediately caught and paused my campaign! I was then able to clean up my list and finish the campaign without incurring any issues with Amazon SES due to high bounce rates. I didn't even know that something was broken yet BigMailer helped me fix it! We couldn't be more pleased and we'll continue to use BigMailer for the foreseeable future. **What do you dislike about BigMailer.io?** The only problem I experienced was trying to get a test email sent of the "Text Only" version of my broadcast, but I was able to verify via chat that everything would be fine. **What problems is BigMailer.io solving and how is that benefiting you?** BigMailer has allowed us to grow our list beyond what would have cost us quite a bit of money with other mail systems so we've been able to realize some savings while still being able to broadcast to our entire list. ### 12. Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 25, 2021 **What do you like best about BigMailer.io?** The customer service and UX/UI are terrific. Highly recommended! **What do you dislike about BigMailer.io?** The set up process was quite complicated for someone with no experience which is why the great customer service was so helpful. They guided me through everything. **What problems is BigMailer.io solving and how is that benefiting you?** Customer onboarding. ### 13. BigMailer is simply the most comprehensive and easy to use digital marketing system available **Rating:** 5.0/5.0 stars **Reviewed by:** Tom F. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 12, 2020 **What do you like best about BigMailer.io?** The support and assistance in using the system is fantastic. The Bigmailer team makes sure its customers know how to maximize the utility of the system. **What do you dislike about BigMailer.io?** We and our marketing partners have used the system for a long time now and have found the BigMailer team has addressed all of our concerns over the years and now we are completely satisfied with the solution and coming features on the roadmap **Recommendations to others considering BigMailer.io:** Try BigMailer before making a decision on digital / email marketing. Our marketing partners and our internal team have tried everything and have found BigMailer to the best platform in the space and most importantly they have the support team and expertise to get you where you are trying go. **What problems is BigMailer.io solving and how is that benefiting you?** Mailing to hundreds of thousands of clients and prospects is no easy task - we and our partners have tried many approaches and many vendors. Bigmailer has simplified the process from on boarding to delivery and tracking results in such a way that our marketing partners always know whats working and whats not. Unlike many other vendors, BigMailer truly listens and provides instant feedback on our approach while supplying the tools necessary for our marketing partners and teams to make the changes and adjustments necessary squeeze the most benefit out of every dollar spent ### 14. Excellent Email Marketing Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Pradeep K. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2020 **What do you like best about BigMailer.io?** There are many great features available in the software. Here are a few of the features that we found useful for our needs till now. Easy to set up and manage contact lists. Very simple to use interface to set up broadcast and automation campaigns. Easy to use email editor and handy email templates. Decent reporting features for Contacts and Campaigns. Option to manage many brands under a single account. Good chat support clarifying any query. **What do you dislike about BigMailer.io?** Nothing as of now. They can improve on user interface and add more reporting features. **What problems is BigMailer.io solving and how is that benefiting you?** Auto email when a user subscribes on our website. Email automation for subscribes. Occasional email broadcasting. Amazon SES integration. Value for money. ### 15. Best Email Management tool **Rating:** 4.5/5.0 stars **Reviewed by:** Ahesanali K. | Search Engine Optimization Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2020 **What do you like best about BigMailer.io?** It's easy to use, has all the important features, including automation. It even has some features that a lot of costlier tools don't offer, like brands. It's affordable. Customer support is extremely helpful and therefore the team still add new features. **What do you dislike about BigMailer.io?** I'm unsure why 'bounces' happen because I got my email's contact addresses from purchased email addresses and also some subscribers. But since the 'bounces' have really interrupted my marketing processes, so I assume that my investment in purchasing email addresses are a quite big waste. **Recommendations to others considering BigMailer.io:** None to mention, but if I did have a complaint I will definitely tell **What problems is BigMailer.io solving and how is that benefiting you?** All my email marketing strategy are often handled by Bigmailer. Brands, lists, regular and automatic campaigns. ### 16. Effective and reasonably priced **Rating:** 5.0/5.0 stars **Reviewed by:** Jason W. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2020 **What do you like best about BigMailer.io?** I wanted a really basic email list management platform without a bunch of bells and whistles. This has the features I need, it's priced competitively, and the customer support is very responsive and helpful. The features for formatting the emails, organizing your lists and campaigns are sufficient without going overboard. On the pricing, I like that if you don't do a bunch of mailing or have a large list, you don't have to pay a high base rate. The customer support is good. They respond promptly to the chat, and have been able to resolve my questions or concerns quickly if not almost immediately. **What do you dislike about BigMailer.io?** It wasn't that intuitive (at least for me) how to navigate around at first. But once I figured it out (with a little help from customer support) it was fine. **Recommendations to others considering BigMailer.io:** Verify that it has the features you need, and that you can satisfy the AWS requirements. Don't hesitate to ask customer support to help you get set up, and/or to explain anything you don't get. **What problems is BigMailer.io solving and how is that benefiting you?** Nothing I would describe as a problem. There have been a couple of delays or issues with the AWS interaction, but they were pretty easy to solve. Again, Bigmailer customer service has been very helpful. As I mentioned above, when I first starting using it there was a small learning curve. But I think that is true with any platform. After hunting around for a while I was able to find what I needed. After that, it's been pretty easy to use. ### 17. Awesome customer service and experience. **Rating:** 5.0/5.0 stars **Reviewed by:** Cortney F. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2020 **What do you like best about BigMailer.io?** Bigmailer is very affordable but does everything you need for an email service provider. It integrates easily with services like Amazon SES and typically result in incredibly high open / inbox rates as long as you do your job as the sender. The UI is great and the customer service is exceptional. The company focuses on email deliverability and ensures you get results. **What do you dislike about BigMailer.io?** Would like more powerful segmentation and automation / integration with other platforms. Else wise I haven't run into many big issues with bigmailer. **Recommendations to others considering BigMailer.io:** Would highly give it a try. It is something you don't really think will make a difference until you try it out. **What problems is BigMailer.io solving and how is that benefiting you?** Email open rate / inbox rates. Bigmailer focuses on ways you can improve email deliverability unlike many other email service providers. They allow you to integrate with services like Amazon SES where you can use dedicates IPs to ensure reputation - they give you relevant metrics to ensure your reputation stays healthy and does a myriad of other small things like auto-generate plain text emails which also helps in deliverability. I've realized open rates can be much higher than you can imagine -- if you ever had issues with open / inbox rates I would highly recommend at least piloting this service. ### 18. A Breath of Fresh Air **Rating:** 5.0/5.0 stars **Reviewed by:** Rick F. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2019 **What do you like best about BigMailer.io?** As a graphic designer and printer, it is important for me to do a lot of marketing. There is a lot competition out there for my industry. But it is a daunting task because no one company has ever met my needs. Volume of emails vs cost, number of subscribers vs cost and most importantly reliable design and function. I've only recently switched over to Amazon SES and have had the fortune and or misfortune of trying out so many other services before I finally got to BigMailer. And my search is done. BigMailer mixes form, function, and costs all in one. I could not be happier. The layout is user-friendly and I don't have to spend time hunting for things. It is reliable and fast; simply sending a test email takes a half-second as opposed to even Mailchimp which would have me waiting for almost a minute. As a designer, I find that I rely heavily on a good UI for laying out my email design. While I usually design my own, BigMailer has an amazing template design system that I encourage people to use. Lastly but not least; cost. For starters, BigMailer is hosted on Amazon AWS, which if you don't know, has a huge impact on your cost as a consumer. Amazon SES pricing is deeply discounted if this case is true and you are not using a 3rd party off-site app. Like the first 62,000 emails through Amazon are free kinda huge. So when you consider the comined cost of BigMailer and Amazon SES we are talking fractions of a penny compared to any big bulk-email company. This is super important to me because the percentage of income I make per email sent is so minute I can't even write the fraction out. So, long story short, BigMailer is the ultimate tool for email marketing and they litererally take all the legwork out with a few simple instructions. I highly reccommend this to anyone who is remotely keen on successful email campaigns without spending a fortune while still having the power and ease of any other platform out there. **What do you dislike about BigMailer.io?** Because I am a designer I would like to see a few adjustments on the manual HTML end of the layout designer but apart from that so far I have not found anything I don't like. The UI is clean and layout is simple enough for anyone to navigate. It'll be nice as they add more and more pre-built template to there repertoire. **Recommendations to others considering BigMailer.io:** If you're costs are too high for a good ROI on email marketing; BigMailer is your best option. If the interface you are using is not complete enough or easy enough to use; BigMailer is your best option. If you struggle to get any sort of guidance or solid help from customer support on your current platform; BigMailer is your best option. It's that simple; especially if you use Amazon SES already and even if you don't, BulkMailer help files walk you through it and live help is there to guide you. And for designers, it is a simple and easy to use platform for creating templates. **What problems is BigMailer.io solving and how is that benefiting you?** The biggest; budget. Mind you there platform has helped me in so many other ways like white labeling and tracking ecommerce; but ultimately it is the amazing customer service, help files and cost efficiency. I also love that they are utilizing available tech that is out there instead of slowed down virtual privste servers that suck. ### 19. Excellent Platform & even better Customer Service ! **Rating:** 5.0/5.0 stars **Reviewed by:** daniel m. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2020 **What do you like best about BigMailer.io?** the platform is very user friendly and works seamlessly. any questions i had or any time i needed help during setup i was assisted instantly with easy to follow step by step live instructions. i highly recommend big mailer for your marketing needs. especially after trying out ALL of the competitors. This is also the cheapest service ive used after trying at least 20 different sites. **What do you dislike about BigMailer.io?** I truly dont have any dislikes, they are a great company **What problems is BigMailer.io solving and how is that benefiting you?** they are my marketing solution. the statistics they offer are very beneficial as well. ### 20. Great Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Boris K. | Account Manager , Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2019 **What do you like best about BigMailer.io?** Platform that is super easy to use. Customer service from day 1 has been top notch, its hard to find good service these days. We were looking for a real partner to help us grow and get better results. Our account rep Lilia has been super helpful, just great to know there is someone here to help. We already see improvement in our email delivery. We also particular like how its easy to use the drag and drop features of the email builder, saves so much time and very efficient. Segmenting lists is quick and effortless, will allow us to really target our client base. Looking forward to building on this progress and our relationship with Bigmailer. **What do you dislike about BigMailer.io?** So far I cannot say I had any issues, everything is working smoothly **Recommendations to others considering BigMailer.io:** For sure give them a try, you wont be disappointment. Good service is hard to find and these guys get it right. **What problems is BigMailer.io solving and how is that benefiting you?** Improving our email delivery rates, setting up nicer looking campaigns, managing lists much better. ### 21. Easy to work with **Rating:** 5.0/5.0 stars **Reviewed by:** Billy D. | Internet marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2019 **What do you like best about BigMailer.io?** You can pay for what you use and that is better that any other I have found. **What do you dislike about BigMailer.io?** I would like to be able to pay by the year **What problems is BigMailer.io solving and how is that benefiting you?** The cost of doing business ### 22. The most caring and consultative customer service ever experienced **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2019 **What do you like best about BigMailer.io?** I was greeted and cared for. All check. But what I loved best was the amount of personalized advice I received based on my specific situation. **What do you dislike about BigMailer.io?** There aren't any downsides that I could think of. **What problems is BigMailer.io solving and how is that benefiting you?** I'm able to leverage my list sends to the fullest. ### 23. Easy to use, great features **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2019 **What do you like best about BigMailer.io?** Allows me to manage my contacts, manage my own reputation and get messages delivered quickly **What do you dislike about BigMailer.io?** nothing so far, everything seems to work as it should **What problems is BigMailer.io solving and how is that benefiting you?** Reaching my potential clients ## BigMailer.io Discussions - [What is BigMailer.io used for?](https://www.g2.com/discussions/what-is-bigmailer-io-used-for) - [View BigMailer.io pricing details and edition comparison](https://www.g2.com/products/bigmailer-io/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-16+01%3A45%3A28+-0500&secure%5Bsession_id%5D=08d7ff99-987d-4c24-b0fc-6dbaf332ac6d&secure%5Btoken%5D=43ec281f5aadc4cf0b12ac39590a9787319245f07826352978321a9d68a96e53&format=llm_user) ## BigMailer.io Features **Email Marketing** - Email and Mobile Preview - Manage Email Lists - High-Volume Sending - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses - Multi-user Account - Surveys **Administration** - Template Creation - Preset Template Availability - Custom Unsubscribe - Email Segmentation - Notifications **Integrations** - Webhooks - Event Tracking API - Mail Send API - Spam Filter Testing **Platform** - Custom Tracking Domain - Multiple Domains - Dedicated IP - Documentation - Sender Reputation Management - Tracking & Reporting - Enterprise Scalability - Performance and Reliability **Reporting & Analytics** - A/B Testing - Basic Reporting **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Email Marketing** - Autonomous Task Execution - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Cross-system Integration **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - CRM Integration - Social Media Integration - E-Commerce Integration ## Top BigMailer.io Alternatives - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - 4.3/5.0 (12,648 reviews) - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - 4.5/5.0 (2,432 reviews) - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) - 4.1/5.0 (7,203 reviews)