--- title: BigCommerce Reviews meta\_title: 'BigCommerce Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 579 reviews by the users' company size, role or industry to find out how BigCommerce works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 579 scale: '5' date\_modified: '2026-08-11' parent\_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # BigCommerce Reviews & Product Details Visit Website Your business was never one-size-fits-all. BigCommerce, powered by Commerce, is a flexible, open commerce platform built to match. Run hosted, headless, or fully composable — and power both B2C and B2B storefronts from a single back end, without compromise. Design visually with an advanced drag-and-drop editor or go deeper with full API and code access, convert more with an optimized one-page checkout, and get paid your way with 20+ embedded payment providers and 130+ payment solutions — with no extra fees. With 1,200+ apps and 600+ integrations, BigCommerce powers growth across B2C and B2B, including BMW, The RealReal, UPLIFT Desk, Mizuno, and AS Colour. Check out success stories from businesses like yours, visit: https://www.bigcommerce.com/case-study/ * * * Product Website BigCommerce Seller [Commerce](https://www.g2.com/sellers/commerce) Discussions [BigCommerce Community](https://www.g2.com/products/bigcommerce/discuss) Solution Type All-in-One Overview by Talal Salameh Show More ## Pricing Pricing provided by BigCommerce. ### Core\* $29.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/bigcommerce/pricing) ## BigCommerce Integrations (24) What do users say about integrations? Verified by BigCommerce [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ActiveCampaign ](https://www.g2.com/products/activecampaign/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Acumatica ](https://www.g2.com/products/acumatica/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Addrexx ](https://www.g2.com/products/addrexx/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Akeneo PIM ](https://www.g2.com/products/akeneo-pim/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") At Last 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Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Klaviyo ](https://www.g2.com/products/klaviyo/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") LitCommerce ](https://www.g2.com/products/litcommerce/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") LiveChat ](https://www.g2.com/products/livechat/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Meta Audience Network ](https://www.g2.com/products/meta-audience-network/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") NetSuite ](https://www.g2.com/products/oracle-netsuite/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Omnichannel Order Hub ](https://www.g2.com/products/omnichannel-order-hub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") PayPal BrainTree ](https://www.g2.com/products/paypal-braintree/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Sage 100 ](https://www.g2.com/products/sage-100/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Vertex ](https://www.g2.com/products/vertex-inc-vertex/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Yotpo ](https://www.g2.com/products/yotpo/reviews) Show More ![Josh F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Josh F.") JF Josh F. Lead Web/UX Designer, Lead Marketing Director Small-Business (50 or fewer emp.) 9/2/2022 "Solid out of the box, but less flexible as our needs grew" 3.5/5 What do you like best about BigCommerce? BigCommerce handled the core ecommerce experience well and gave us many essential features out of the box. The checkout experience was reliable, and the platform integrated well with our fulfillment operations. It was a strong improvement over WooCommerce and served us well during that stage of our growth. Review collected by and hosted on G2.com. What do you dislike about BigCommerce? As our business and team grew, we needed a more intuitive admin experience, greater flexibility, and a wider range of integrations and features. We ultimately moved to Shopify because it was easier for our team to manage, offered a larger app and partner ecosystem, and made it easier to find employees, freelancers, developers, and agencies who already knew the platform. That allowed us to launch updates and new initiatives faster without relying as heavily on specialized BigCommerce knowledge or custom development. The page builder and mobile-specific design controls could also be more flexible. Review collected by and hosted on G2.com. What problems is BigCommerce solving and how is that benefiting you? BigCommerce is making our UX way better than it was before. We have seen an increase in our conversion rate since switching over, which has been huge for our business. Review collected by and hosted on G2.com. Show More 8/3/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Nicholas W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicholas W.") NW Nicholas W. Marketing Director Mid-Market (51-1000 emp.) 4/7/2026 Business partner of the seller or seller's competitor, not included in G2 scores. "A solid (if a little clunky) B2B Choice for smaller b2b organizations that require commerce" 4/5 What do you like best about BigCommerce? BigCommerce is a bit hit or miss. It's got some excellent features, but is still under-developed in many ways. Which makes it an excellent buy if you only need the good parts, and can deal with the underdeveloped parts. Pro’s BigCommerce (as the name implies) is all about commerce. With a huge part of their pitch about their reliability on big shopping days. We specifically approached BC from a B2B point of view with a LOT of weird pricing rules. Major Pro #1: BC does a lot of funky pricing out of the box (enterprise). Prices to control who gets what bulk discounts with individual lists, pricing with % off, fixed $ off, and fixed $. Ability for additional options to have per item $ or % increases, or a fixed amount. Discounts based on Category, BOGO, etc, etc. All possible and easy to do in BC. Fist bump from me, which after evaluating 4+ eCommerce systems couldn’t handle most of that list for this price range. The one \*sigh\* is that pricing for specific customers is kinda of a work around (you have to use price lists with 1 customer or build a custom solution outside of BC), but still possible. Major Pro #2: There is a built in integration with our ERP, Acumatica. This integration is solid and works with many, many aspects of the ERP. It’s relatively easy for an advanced business user (without knowledge of how to code) to setup and modify. With help from a dev, they could easily setup a vast majority of the system by themselves (as I did). However, fair warning that the more your ERP is customized, the less its going to work with this default connector. Major Pro #3: One of the big pros with BC (which I almost forgot because it simply fades into the background as it should) is the SaaS nature and robust infrastructure they provide. A good chunk of their whole pitch is “we will not go down (esp. on these 5 major sales days (e.g. Black Friday)).” I say that “you almost forget it” because its one of those services you just don’t think about. You just expect a website to stay up, all the time, that’s what it should do. Until, of course, it doesn’t. And if you’re the one responsible for the site, the last thing you want is a call from the exec team asking why the site isn’t working at whatever un-Godly hour. Review collected by and hosted on G2.com. What do you dislike about BigCommerce? Con 1: It’s appears evident that BC is growing out of a more niche / homegrown system. Settings are mostly confined to one location (the settings area), but often must be located in strange out of the way locations. Examples: •To create new field/property for customers, you don’t go to some property settings area. You instead go to the new customer and create a new question for the form?? •Daylight Savings Time is not a set-it-and-forget-it setting, but must be manually updated every time DST changes (like why?). •If you upload an image to the page builder (and there is already a file with the same name) it simply gives you a generic error message. It doesn’t tell you there is a duplicate file name (and that is why your image isn’t uploading). •Alternatively, if you upload an image to the category image tool that is over a certain size (about ~1mb), it will tell you it successfully uploaded, but the image will simply not appear in the list Con 2: As someone who is used to WordPress, and its ability to customize almost anything and everything easily via the admin panel page builder, the lack of customization with BC feels like (and is) a downgrade. The page builder is basic with simple functionality. It’s okay if you just need to build a simple page but, most crucially, it does not have the ability to modify template pages (like all category pages).This is something that you can do easily with Divi in WordPress as an example. The default main menu customization (hint, there is basically none) is also a joke. I know there is a headless commerce option as well, we did not look into that seriously, but may work out given your circumstance. Assuming you’re reasonably okay with code (basic stuff like HTML, CSS), a lot of changes are possible via directly editing the theme. However you are still writing code at that point. This is where the BC apps and 3rd parties come to the rescue. Their are excellent options for adding back such functionality. There is an app for a Mega Menu, Advanced Product filter, Awesome Search which we use. Functionality that can turn your site from okay to great. Tools like BCTools.io are life savers when you’re staring down at 8 hours of manual changes vs. 1 upload sheet (shout out to Tory @ BCTools.io). So definitely have a budget for apps. Depending on the size / complexity of your site, ball park between $50 min to $500. Review collected by and hosted on G2.com. What problems is BigCommerce solving and how is that benefiting you? Online eCommerce Review collected by and hosted on G2.com. Show More 4/28/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![David M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David M.") DM David M. ceo Small-Business (50 or fewer emp.) 6/19/2023 "Solid ecommerce platform, strong database, but not keeping up with the changes" 2.5/5 What do you like best about BigCommerce? It's database structure is very robust. It handles product variants well. Review collected by and hosted on G2.com. What do you dislike about BigCommerce? It really needs to keep up with the times. I recently migrated from Bigcommerce to Shopify and I built my entire store with Claude, something that BigCommerce, to the best of my knowledge, couldn't do. Have seen improvements roll out at a much slower pace than with Shopify. Review collected by and hosted on G2.com. What problems is BigCommerce solving and how is that benefiting you? They give me a fully hosted ecommerce platform. I like that it's someone else's job to make sure my website is up and running 24/7. When I first started with them, they offered excellend service as well. Unfortunately, that has not remained constant. Review collected by and hosted on G2.com. Show More 8/3/2026 Current UserValidated ReviewerIncentivizedSource: Organic ![Erick H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Erick H.") EH Erick H. Sales Operations Manager Small-Business (50 or fewer emp.) 4/23/2024 "E-commerce made easy for everyone." 4/5 What do you like best about BigCommerce? With the ever changing new world of AI, it’s now easier than ever to setup. Whether it’s creating your store or adding products. BigCommerce is still leading the way as the premier E-commerce solution. Review collected by and hosted on G2.com. What do you dislike about BigCommerce? I believe that making the Page Builder easier to use with more drag-and-drop features would help merchants customize their stores without needing coding knowledge. Review collected by and hosted on G2.com. What problems is BigCommerce solving and how is that benefiting you? BigCommerce made it quick and easy to upload our poructs and pictures. We get daily anltytics and sales funnel data to help grow. Review collected by and hosted on G2.com. Show More 8/3/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Rachel K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rachel K.") RK Rachel K. Customer Support Small-Business (50 or fewer emp.) 4/16/2024 "BigCommerce is easy to use and has a simple layout for inexperienced users" 4.5/5 What do you like best about BigCommerce? They've recently updated their product listing organization to make it easier to bulk edit listings, which I appreciate for adding new products. Review collected by and hosted on G2.com. What do you dislike about BigCommerce? I still think that BigCommerce could improve it's formatting options for use on mobile devices, such as separate editing of the desktop and mobile appearances. Review collected by and hosted on G2.com. What problems is BigCommerce solving and how is that benefiting you? Its best use is for cataloging our company's wide variety of products and small parts for customers to look at and order. Review collected by and hosted on G2.com. Show More 8/3/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Consumer Electronics](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Electronics") AC Verified User in Consumer Electronics Mid-Market (51-1000 emp.) 4/22/2026 "Strong Headless Backend with Great Integrations - Frontend Setup Takes Work" 3.5/5 What do you like best about BigCommerce? We use BigCommerce in a headless configuration. It has a strong backend the pairs cleanly with Netlify hosted frontend. Abandoned cart recovery, discount engine, gift cards and great integrations. Review collected by and hosted on G2.com. What do you dislike about BigCommerce? Unfortunately BigCommerce lacks quite a few neccessary native integrations for us. The checkout customisation is more difficult and could mature quite a bit more. Most disappointing is the revenue-based plan thresholds which force plan upgrades based on trailing 12 month sales. More cost without using any extra features. The admin portal seems very dated and basic, I'd prefer to use the Shopify portal but it is what it is. Review collected by and hosted on G2.com. What problems is BigCommerce solving and how is that benefiting you? BigCommerce has been working well for us overall. Headless architecture runs well performance-wise and is flexible with Gatsby. We faced issues product catalog complexity issues with our previous eCommerce platform. Now with unlimited products and seamingly unlimited variants per product (perhaps in the hundreds), we don't hit ceilings as our catalog evolves and expands. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite SD Stephanie D. Project Manager and Team Director Small-Business (50 or fewer emp.) 3/25/2026 "Amazing UX and Performance—Built Our BigCommerce Site Fast" 5/5 What do you like best about BigCommerce? BigCommerce makes it easy to build and edit our website. We started our project to build a new website for our company late last year and we went live within 3 months with a small team. The user experience is amazing, and the performance has been great so far, we haven't run into any issues. Review collected by and hosted on G2.com. What do you dislike about BigCommerce? It's a bit of a learning curve, but you can say that for almost any software. Once we got the hang of it, it's very simple to use and navigate. Review collected by and hosted on G2.com. What problems is BigCommerce solving and how is that benefiting you? Building us a site! Makes it very easy to build from scratch. We integrate with PXM and that makes it even easier to get assets into the website. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") CC Verified User in Computer Software Mid-Market (51-1000 emp.) 2/2/2022 "Quick eCommerce solution, but not that meature yet." 3.5/5 What do you like best about BigCommerce? Lot of new features launched for B2B and underlying infra is quite stable. Review collected by and hosted on G2.com. What do you dislike about BigCommerce? Dev community and application infra is not mature. Review collected by and hosted on G2.com. Recommendations to others considering BigCommerce: The overall cost for a merchant will be BigCommerce licensing fee plus the recurring fee that they will pay for the apps used. Before confirming this platform, make sure you check that required apps are available on Marketplace. Otherwise, you will have to create your own solution(Custom App) to fulfill requirements and that will be an additional cost and will be costly. Review collected by and hosted on G2.com. What problems is BigCommerce solving and how is that benefiting you? Its an eCommerce solution and helps merchants quickly go live with minimal requirements of the technical team. Integrations are simple for the apps which are available in marketplace but again marketplace is not that big. Review collected by and hosted on G2.com. Show More 8/3/2026 Validated ReviewerSource: Organic ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") AA Verified User in Apparel & Fashion Mid-Market (51-1000 emp.) 7/2/2024 "Best app to do e-commerce business" 5/5 What do you like best about BigCommerce? Reporting is best way to get updates about the business. Refund of taxes on return report will be the best to complete reporting as right know it’s not available. All other reports are the best. Checked on competitors and they have few reports more than Big Commerce. Please do something about tax refund on return report. Thanks. Review collected by and hosted on G2.com. What do you dislike about BigCommerce? Tax refund on returns report will be the best as had software engineer write custom reports and running through API. Review collected by and hosted on G2.com. What problems is BigCommerce solving and how is that benefiting you? Most of the eCom related issues are getting resolved. Returns reports help us a lot. Partial refund reports will be best if can get it from big commerce. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 Icon 6/4/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite RS Robert S. VP of Sales Small-Business (50 or fewer emp.) 5/19/2026 "Big Commerce: Easy Setup, Easy Maintenance, and Excellent US-Based Support" 4.5/5 What do you like best about BigCommerce? Big Commerce makes creating, setting up, and running a website fairly easy and is well priced. Their support is excellent and US Based. The site is never down and is reliable. Review collected by and hosted on G2.com. What do you dislike about BigCommerce? There are limitations of what you can make the website look like, they could offer more flexibility to adjust the look of the website - particularly the homepage. Review collected by and hosted on G2.com. What problems is BigCommerce solving and how is that benefiting you? Big Commerce is helping us maintain and manage our website, with minimal regular maintenance. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ## Questions about BigCommerce? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about BigCommerce ](https://www.g2.com/products/bigcommerce/discussions/new) GU Guest User • Last activity over 2 years ago Who uses BigCommerce? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/who-uses-bigcommerce) ![khawar s.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "khawar s.") KS khawar sohail • Last activity about 4 years ago Big Commerce Likes And Dislikes 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/big-commerce-likes-and-dislikes) [ View all Discussions ](https://www.g2.com/products/bigcommerce/discuss) ## Pricing Options Pricing provided by BigCommerce. ### Core\* $29.00 Per Month ### Growth\* $79.00 Per Month ### Scale\* (most popular) $299.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/bigcommerce/pricing) BigCommerce Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_84fd5bd582809f20ff5682d2746ffa82/shopify.png "Product Avatar Image") Shopify 4.4/5(5,126) [ Compare Now ](https://www.g2.com/compare/bigcommerce-vs-shopify) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a2b5c8c4fbfb28dabc7a8fa25eec7a6f/magento-open-source.gif "Product Avatar Image") Magento OS 4/5(268) [ Compare Now ](https://www.g2.com/compare/bigcommerce-vs-magento-open-source) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_66ffd4f613df56e55725c99cfdab848f/salesforce-b2c-commerce.jpg "Product Avatar Image") Salesforce B2C Commerce 4.3/5(593) [ Compare Now ](https://www.g2.com/compare/bigcommerce-vs-salesforce-b2c-commerce) ##### ##### BigCommerce Features Merchandising/Marketing Storefront Design Tools Product Visualization Recommendations / Personalization Product Catalog Content Management Product Configuration Product Search and Filtering Order Process Checkout Process Shipping Options Tax Display and Processing Platform Customization Security Performance and Reliability [ View More Features ](https://www.g2.com/products/bigcommerce/features) ## Top-Rated Alternatives [ ![Shopify Plus](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shopify Plus") Shopify Plus 4.4/5(872) ](https://www.g2.com/products/shopify-plus/reviews) [ ![Salesforce B2C Commerce](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Salesforce B2C Commerce") Salesforce B2C Commerce 4.3/5(593) ](https://www.g2.com/products/salesforce-b2c-commerce/reviews) [ ![SAP Commerce Cloud](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SAP Commerce Cloud") SAP Commerce Cloud 4.3/5(334) ](https://www.g2.com/products/sap-commerce-cloud/reviews) [ View All Alternatives ](https://www.g2.com/products/bigcommerce/competitors/alternatives) ##### Categories on G2 [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms)[Omnichannel Commerce](https://www.g2.com/categories/omnichannel-commerce) ##### Explore More [What are the top encryption key management vendors for HIPAA and SOC 2 compliance requirements?](https://www.g2.com/discussions/what-are-the-top-encryption-key-management-vendors-for-hipaa-and-soc-2-compliance-requirements%20)[What is the most affordable sales gamification platform with solid leaderboard and spiff management for a small sales team that does not need enterprise pricing?](https://www.g2.com/discussions/what-is-the-most-affordable-sales-gamification-platform-with-solid-leaderboard-and-spiff-management-for-a-small-sales-team-that-does-not-need-enterprise-pricing)[Best contact center solution for a growing business](https://www.g2.com/discussions/what-s-the-best-contact-center-solution-for-a-growing-business) [What is the top-rated video content creation platform for enterprises?](https://www.g2.com/discussions/what-is-the-top-rated-video-content-creation-platform-for-enterprises)[Best AI Sales Assistants](https://www.g2.com/discussions/best-ai-sales-assistants)[Pros and Cons Details](https://www.g2.com/products/bigcommerce/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)