Better Business Bureau Reviews & Provider Details

We are a publishing company, and we have registered on Better Business Bureau to find out the grievances from our customers and this helped us to know what we are doing well and what do we need to improve upon and gave us clarity on the way we should operate our business Review collected by and hosted on G2.com.

The best thing I like about BBB is it brings the business and the customers closer to solving their concerns and grievances; this platform helps the company to resolve the customer's complaints and keep them happy. When the customers are happy, it will have an adverse impact on the business, and its selling performance. Review collected by and hosted on G2.com.

The best and only feature that we really use for the BBB is their ability to let users respond to any inquiries or complaints from customers. They give you a window to respond in and vet all responses before being posted. Review collected by and hosted on G2.com.

Their response time is not always great, their decisions are somewhat arbitrary. And many times a conclusion is made by the BBB without there actually being a resolution to false customer claims. Therefor an invalid complaint just lingers on your account. Review collected by and hosted on G2.com.

The seal on a website informs the visitor to that particular website that the business has earned a satisfactory rating with the Better Business Bureau. They help settle disputes between consumers and business owners, and is a creditworthy tool for consumers to know if a business' service or sale item is worth their time. Review collected by and hosted on G2.com.

Settling disputes between consumers and the business can sometimes result in limbo. Customers get frustrated and end up reviewing the business in question elsewhere, usually in a negative light, and when that happens the situation/complaint almost never gets resolved. Review collected by and hosted on G2.com.

I like that the BBB Dynamic Seal is a well known sign that people recognize as a trust worthy institution, therefore legitimizing your business should a random person look you up. They assume that they are getting a real product as opposed to a scam wanting to take your money. Review collected by and hosted on G2.com.

I don't like that it seems a little too easy for someone to sign up saying they are a legitimate business because of a front while being a poor business that rips people off. I had an experience where a friend saw the logo on a Barbizon website and signed up for the services they offered but they did not deliver on their promises. That is my only reason there is a deduction in the score. While I enjoyed the ease of getting my stuff together, maybe there should be more of an investigation to make sure the services are not worded in a tricky way to get others to spend money on a undeliverable promise. Review collected by and hosted on G2.com.

The BBB finally came out with a dynamic seal program. It makes my website more interactive and reputable. I can link to my company's BBB review page from it. Which helps on all of our landing pages and corporate website. Review collected by and hosted on G2.com.

That it too this ling for them to come out with it. Not much else is negative. It's free to use assuming you have a BB account. And it is very simple to implement. Review collected by and hosted on G2.com.

I love that extra level of trust instilled by displaying the current BBB grade in real time. Anybody can photoshop something, but few people would be willing to do it every single day to show the current date, and link to the current site. Review collected by and hosted on G2.com.

I can't think of anything to dislike. It is a pretty straightforward, trust-building solution. Review collected by and hosted on G2.com.

- It's free and easy.

- You can select any color, layout and size of the seal in respect to your website.

- You can always promote your rating at BBB

- It automatically links to your Business Review. The potential customers can verify your BBB Accreditation.

- BBB tracks the number of clicks and send to your company quarterly report. Review collected by and hosted on G2.com.

- Program is a payment service for business accredited by BBB therefore you are required to make arrangements for this service. Review collected by and hosted on G2.com.

This is an easy way to show off your BBB rating on your web platform, also easy for a developer to install. Review collected by and hosted on G2.com.

There is no much flexibility on styling for the seal. Some sites may want this. Review collected by and hosted on G2.com.

The BBB dynamic seal helps customers know we are trustworthy. Review collected by and hosted on G2.com.

Price is sometimes an issue, but it pays for itself. Review collected by and hosted on G2.com.

Its dynamic so people who trust the Rating will have peace of mind. Review collected by and hosted on G2.com.

Its doesnt do much of anything. It really just plays to the small community that pt stock into those things Review collected by and hosted on G2.com.