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Backblaze Computer Backup Pricing Overview

Backblaze Computer Backup has not provided pricing information for this product or service. This is common practice for software sellers and service providers. Contact Backblaze Computer Backup to obtain current pricing.

Backblaze Computer Backup Pricing Reviews

(2)
Verified User in Marketing and Advertising
AM
Small-Business (50 or fewer emp.)
"Effortless, Reliable Backups with Outstanding Peace of Mind"
What do you like best about Backblaze Computer Backup?

Backblaze has become one of those essential services I can’t imagine living without. I love the true set it and forget it experience. Once it’s installed, it quietly runs in the background, flawlessly backing up everything without ever getting in my way. It’s reliable, effortless, and gives me total peace of mind. At this point, there’s simply no way I’d ever be without it. Customer support is superb, and for the price of the service, you simply can't go wrong. Review collected by and hosted on G2.com.

What do you dislike about Backblaze Computer Backup?

In the year since subscribing to the service, I have experienced only one hiccup, involving a backup. However, customer support responded to my call for help, and I was back up and running within a few hours. Review collected by and hosted on G2.com.

Verified User in Investment Banking
UI
Small-Business (50 or fewer emp.)
"Doesn't backup all the information you want backed-up / Impossible to turn off Auto-Renew"
What do you like best about Backblaze Computer Backup?

Nothing. In addition to not backuping all the information you want backed-up, making it impossible to turn off Auto-Renew, they are also extremely poor in the billing area - I could never get them to even send me a properly made invoice Review collected by and hosted on G2.com.

What do you dislike about Backblaze Computer Backup?

Horrible service: doesn't back up all the things you want/need backed-up

No help people: they make it impossible to contact them to get help

Can't get a real properly filled out business invoice

They make it impossible to turn off the auto-renewal

In order to stop auto-renewal you must cancel your account, also permanently deleting all backups - even if you still have a year left on your already paid for subscription Review collected by and hosted on G2.com.

Response from Yev of Backblaze Computer Backup

Yev from Backblaze here, I'm sorry that you had a poor experience and were not able to get the support you needed. I wanted to share that you can reach our support agents at www.backblaze.com/help (we have live chat Monday through Friday) and you can open a ticket with our agents there as well. If there were issues with backing up, they should be able to assist you, however if you have product feedback, we'd appreciate you sharing that with our product management team who can be reached at: productfeedback@backblaze.com.

I understand the frustration about auto-renewing - I believe we default to that behavior so ensure that no data gets lost if someone forgets to put down a card to manually renew their service, however I have shared that feedback along with the invoicing issue you had with our Computer Backup product team for review as well!

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Backblaze Computer Backup