Axonaut Features
Platform (7)
Customization
Based on 23 Axonaut reviews. Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views.
Workflow Capability
Automates a process that requires a series of steps that typically require intervention by a several different users. Administrators can write rules to determine who and when a user needs to complete a step. Also includes notification of users when they need to take action. 21 reviewers of Axonaut have provided feedback on this feature.
User, Role, and Access Management
Based on 23 Axonaut reviews. Grant access to select data, features, objects, etc. based on the users, user role, groups, etc.
Internationalization
Enables users to view and transact business with the same content in multiple languages and currencies. 20 reviewers of Axonaut have provided feedback on this feature.
Document & Content Mgmt.
Based on 21 Axonaut reviews. Allows consuming, publishing and editing content from a central interface. Content management for CRM systems might include presentations, documents, images and other related electronic files.
Performance and Reliability
As reported in 21 Axonaut reviews. Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took.
Output Document Generation
Allows administrators to create templates that enable users to quickly generate dynamic documents in various formats based on the data stored in the application. This feature was mentioned in 21 Axonaut reviews.
Sales Force Automation (9)
Contact & Account Management
Based on 35 Axonaut reviews. Store and retrieve information associated to customer contacts and accounts. Track company-wide communication and information about contacts and accounts.
Partner Relationship Mgmt. (PRM)
Based on 32 Axonaut reviews. Manage partners by tracking channel partner leads and sales opportunities. Provide a partner portal to collaborate with channels on sales opportunities and to share product, pricing, quoting, ordering, and training information
Opportunity & Pipeline Mgmt.
Manage sales opportunities through their lifecycle from lead to order. Track stages, values, and probabilities of close. Manage sales pipelines by individual sales rep, team, region, and company-wide. 33 reviewers of Axonaut have provided feedback on this feature.
Task / Activity Management
Based on 35 Axonaut reviews. Manage and track tasks and activities. Assign due dates and integrate to calendars to manage daily schedules and priorities.
Territory & Quota Management
Based on 30 Axonaut reviews. Assign and manage sales quotas and territories. Track progress against quotas. Change as needed.
Desktop Integration
As reported in 35 Axonaut reviews. Allows users to sync their Email, Calendar and Contact tools with their CRM system. Includes Microsoft Outlook and Google integration.
Product & Price List Management
Based on 34 Axonaut reviews. Enter product/part numbers and manage the prices associated with them. Typically functionality allows users to add products and prices to opportunities and quotes if these modules are provided within the same system.
Quote & Order Management
Allows users to create a quote to be provided to a customer that contain at least products, prices and associated discounts. Order management allows users to process orders that contain products, prices and associated discounts. 35 reviewers of Axonaut have provided feedback on this feature.
Customer Contract Management
Based on 33 Axonaut reviews. Management of contracts made with customers. Contract management includes negotiating the terms and conditions in contracts and ensuring compliance with the terms and conditions, as well as documenting and agreeing on any changes or amendments that may arise during its implementation or execution.
Marketing Automation (4)
Email Marketing
Allows users to send email to contacts in bulk. Common features include: Built in Email templates, social media integration, Subscriber list management, sign up forms, success rate reports, AB testing and auto-responders. 33 reviewers of Axonaut have provided feedback on this feature.
Campaign Management
Based on 32 Axonaut reviews. Optimizes the process for organizations to develop and deploy multiple-channel marketing campaigns to target groups or individuals and track the effect of those campaigns, by customer segment, over time.
Lead Management
Allows users to manage and track leads though a process. The lead process typically involves steps such as: 1. Lead Generation, 2. Customer Inquiry, Inquiry Capture, Lead Filtering, Lead Grading, Lead Distribution and Lead Qualification. 32 reviewers of Axonaut have provided feedback on this feature.
Marketing ROI Analytics
As reported in 30 Axonaut reviews. Enables analysis of effectiveness of an organizations various marketing activities
Customer Support (4)
Case Management
As reported in 31 Axonaut reviews. Tracks issues/help requests reported by customers through the resolution process.
Customer Support Portal
Provides a convenient way for customers to get answers to inquiries, post service issues, place orders, view order histories, and gain access to other information contained in the knowledge base. 31 reviewers of Axonaut have provided feedback on this feature.
Knowledge Base
Information repository that provides a means for information to be collected, organized, shared, searched and utilized. Allows customers to get answers to common questions. This feature was mentioned in 30 Axonaut reviews.
Support Analytics
Based on 30 Axonaut reviews. Enables analysis of customer support activities to optimize customer support professionals, processes and tools.
Integration (10)
Data Import & Export Tools
Ability to input, modify and extract data from the application in bulk through a structured file. 21 reviewers of Axonaut have provided feedback on this feature.
Integration APIs
Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications. This feature was mentioned in 20 Axonaut reviews.
Breadth of Partner Applications
As reported in 20 Axonaut reviews. To what extent are there partner applications readily available for integrating into this product? Partner applications typically provide complementary, best of breed functionality not offered natively in this product.
Accounting
Provide integration with accounting and financial management software
Payments
Integrate with payment gateways and enterprise payments software
ERP
Deliver integrations with accounting modules of ERP systems
Account Sync
Sync with company accounts to transfer payments for approved invoices
Accounting
Provide integration with accounting and financial management software
Payments
Integrates with other payments software
ERP
Deliver integrations with accounting modules of ERP systems
Mobile & Social (2)
Social Network Integration
Use public social networks to listen and engage with customers. Allows users to filter what’s important and respond quickly. Often this functionality allows questions and requests from customers on social networks to case management. This feature was mentioned in 29 Axonaut reviews.
Mobile User Support
Allows software to be easily used on multiple mobile devices include phone and tablet devices. This feature was mentioned in 31 Axonaut reviews.
Reporting & Analytics (3)
Reporting
As reported in 32 Axonaut reviews. Enables reporting of all data contained within the system. Typically contains standard reports as well as the ability to create ad-hoc reports.
Dashboards
An easy to read, often single page, real-time user interface, showing a graphical presentation of the current status and historical trends of an organization’s Key Performance Indicators (KPIs) to enable instantaneous and informed decisions to be made at a glance 35 reviewers of Axonaut have provided feedback on this feature.
Forecasting
Enables projection of sales revenue, based on historical sales data, analysis of market surveys and trends, and salespersons' estimates. This feature was mentioned in 33 Axonaut reviews.
Invoice Generation (3)
Templates
Provide standard invoice templates that can be customized by users
Digital Invoices
Ability to convert invoices to digital formats such as PDF
Recurring Invoices
Automatically generates invoices at pre-defined time intervals
Invoice Processing (4)
Approvals
Include workflows for approvals of invoices or payments
Batch Processing
Process multiple invoices without human intervention
Consolidation
Allow users to consolidate multiple invoices into one
Match Invoices
Match invoices with purchases and sales orders, as well as with payments
Analytics (4)
Due Dates
Track invoices based on due dates to identify overdue payments
Cashflow
Analyze variations between incoming and outgoing cash
KPIs
Monitor KPIs such as time to process an invoice or erroneous payments
Payment Tracking
Track different types of payment such as deposits or partial payments
Bill Generation (3)
Templates
Provide standard invoice templates that can be customized by users
Digital Billing
Ability to convert invoices to digital formats such as PDF
Recurring Billing
Automatically generates invoices at pre-defined time intervals
Bill Processing (3)
Consolidation
Allow users to consolidate multiple invoices into one
Batch Invoicing
Ability to create multiple types of invoices
Management
Manage invoicing for different types of products or services
Agentic AI - CRM (1)
Cross-system Integration
Works across multiple software systems or databases 27 reviewers of Axonaut have provided feedback on this feature.
Agentic AI - Billing (1)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Agentic AI - Invoice Management (3)
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Proactive Assistance
Anticipates needs and offers suggestions without prompting


