# Covetrus Avimark Reviews
**Vendor:** Covetrus®  
**Category:** [Veterinary Practice Management Software](https://www.g2.com/categories/veterinary-practice-management)  
**Average Rating:** 4.1/5.0  
**Total Reviews:** 87
## About Covetrus Avimark
AVImark by Covetrus is the practice management software of choice for more than 11,000 veterinary hospitals worldwide. Powerful and scalable to support practice growth, AVImark software is also easy to learn and easy to use. Get standard and advanced features like appointment and boarding calendars, electronic medical records, patient reminders, estimates and invoicing, inventory monitoring, financial reporting, and more everything you need for a thriving, paperless veterinary practice.




## Covetrus Avimark Reviews
  ### 1. Avimark

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dr. Dan M. W. | Veterinarian, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 04, 2025

**What do you like best about Covetrus Avimark?**

Extremely comprehensive program. User friendly, easily learned. Counter-intuitive

**What do you dislike about Covetrus Avimark?**

I don't know how to utilize it to its fullest!

**What problems is Covetrus Avimark solving and how is that benefiting you?**

Inventory management, payroll, reminders, account management, ad infinitum

  ### 2. Reliable

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 16, 2025

**What do you like best about Covetrus Avimark?**

It helps get to clients requests fast without having to scan them back in.

**What do you dislike about Covetrus Avimark?**

Sometimes clients do not put in the same information as they do when signing up to be a client.

**What problems is Covetrus Avimark solving and how is that benefiting you?**

Getting to requests fast and without having to scan it back in.

  ### 3. Little outdated but robust system

**Rating:** 4.5/5.0 stars

**Reviewed by:** Katherine H. | Hospital Manager, Veterinary, Enterprise (> 1000 emp.)

**Reviewed Date:** October 16, 2024

**What do you like best about Covetrus Avimark?**

Integation of lab reporting and medical records, easy to send medical history to clients and other vets, easy to use once you get used to it

**What do you dislike about Covetrus Avimark?**

Hard to figure out how to use program at first, must access many different screens to change items. Could use more reports

**What problems is Covetrus Avimark solving and how is that benefiting you?**

Able to send records between sister clinics, easy to update patient files with records from other veterinary offices, integrates automatically with IDEXX lab software

  ### 4. Great company!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 15, 2024

**What do you like best about Covetrus Avimark?**

The easy learning curve of the software system!

**What do you dislike about Covetrus Avimark?**

The lagging sometimes it leaves behind after use.

**What problems is Covetrus Avimark solving and how is that benefiting you?**

Restarting the software sometimes helps after use to better use it the next day.

  ### 5. FAST, EFFECTIVE, RELIABLE

**Rating:** 5.0/5.0 stars

**Reviewed by:** Micah E. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 04, 2022

**What do you like best about Covetrus Avimark?**

I LOVE how fast this system is. Something I love even more, though, is the customer support team!

**What do you dislike about Covetrus Avimark?**

There are limited ways to reschedule an appt that make it to that you have to click several buttons and that you cannot have more tabs open in the same browser.

**What problems is Covetrus Avimark solving and how is that benefiting you?**

Again, the costumer support is amazing. Any issues or questions I have are quickly and efficiently resolved. No complaints.

  ### 6. Excellent hospital software for veterinary use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Allison B. | Marketing Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 30, 2021

**What do you like best about Covetrus Avimark?**

Educating new hires to learn this platform is almost seamless.

**What do you dislike about Covetrus Avimark?**

The inability to decline items on an open invoice, to then be able to un decline for the item to be up for purchase at a  future visit. This is an old feature that was once amazing and now has been deleted.

**What problems is Covetrus Avimark solving and how is that benefiting you?**

record management, safely storing patient history and data in a chronological order based on tyes, for example, vaccines, Rx's, prescription diets.

  ### 7. All in one Practice Management Solution

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mike S. | Practice Manager, Veterinary, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 10, 2021

**What do you like best about Covetrus Avimark?**

AVImark is a good all-in-one practice management solution.  From inventory, accounting, timekeeping, medical history, reporting, just to name a few, it does it all.

**What do you dislike about Covetrus Avimark?**

The only thing I dislike is that I have to contact tech support to help with custom reports.

**What problems is Covetrus Avimark solving and how is that benefiting you?**

AVImark helps us with our everyday job of providing quality healthcare to our clients' pets.

  ### 8. Outdated System

**Rating:** 2.5/5.0 stars

**Reviewed by:** Alisha P. | Veterinary Technician, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 21, 2021

**What do you like best about Covetrus Avimark?**

The system is basic enough and works well for smaller clinics that are working on going paperless. Charts are easy to search through and invoicing is easy. The search bar is easy to use and accurate. I liked being able to search a chart by a keyword and it would essentially search all invoices for that line item.

**What do you dislike about Covetrus Avimark?**

If the server freezes or shuts down, the entire system goes with it. You are at the mercy of the server. If it feels like playing nice that day, then all is well.

**What problems is Covetrus Avimark solving and how is that benefiting you?**

Find a way to operate the server offline.

  ### 9. Good program but need server to maintain your data

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 04, 2022

**What do you like best about Covetrus Avimark?**

Relatively easy to use.  Whogot function works really great. Call center was always helpful.

**What do you dislike about Covetrus Avimark?**

Need server to keep the data, and it gets expensive to maintain. Not a modern-looking interface for sure. (maybe the newer version is different)

**Recommendations to others considering Covetrus Avimark:**

If you are worried about a security breach with cloud-based programs, this is a good options.

**What problems is Covetrus Avimark solving and how is that benefiting you?**

Before Avimark, we used paper-based medical records.  It was nice to be able to store all the data on a computer server.

  ### 10. Avimark in Animal Clinic

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jessica W. | Admissions Liaison, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 04, 2019

**What do you like best about Covetrus Avimark?**

I love the ease of already having a patient selected and just as simple as a right click schedules them.

**What do you dislike about Covetrus Avimark?**

I dislike that it’s nearly impossible for me to determine how much was sold within a certain period without printing the transaction journal at the end of the day. 

**What problems is Covetrus Avimark solving and how is that benefiting you?**

There’s millions of ways to do one thing so it’s just finding what works best for you. 

  ### 11. Vet clinic’s best friend!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 13, 2021

**What do you like best about Covetrus Avimark?**

The ability to keep electronic patient files, to quickly be able to search through for medications dispensed, past appointments, etc.

**What do you dislike about Covetrus Avimark?**

Inability to have 2 people on a medical condition at once, many features but no solid education as to how to use them all.

**What problems is Covetrus Avimark solving and how is that benefiting you?**

Keeping accurate records, speed up appointments, better communication with the clients via report cards/automated reminders.

  ### 12. AVImark Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kelci G. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 29, 2020

  ### 13. Great software for any veterinary clinic

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daimelys G. | Emergency Registered Veterinary Technician, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 18, 2021

**What do you like best about Covetrus Avimark?**

It's very user friendly. Easy to use with lots of features like the reminders, follow up list Ect...

**What do you dislike about Covetrus Avimark?**

Sometimes hard to link with idexx software for requisitions especially for exotics.

**What problems is Covetrus Avimark solving and how is that benefiting you?**

Easy to use, putting follow up notes, great for communicating in the clinic with other staff. Helpful sending records to other clinics

  ### 14. First time AVImark user

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 16, 2020

**What do you like best about Covetrus Avimark?**

I personally like the client search tool. AVImark allows you to search clients by their last name and the pet’s name as well as their phone number and file number. It’s quite helpful for when records are missing key information. The tool also shows whether the file is active or not.

**What do you dislike about Covetrus Avimark?**

While AVImark is user-friendly for basic functions, it is very slow when it comes to performing an action that is necessary. I often find that the rendering time is longer for an action that is not used as often and the program will crash and close itself completely.

**Recommendations to others considering Covetrus Avimark:**

Extremely necessary for vet hospital!

**What problems is Covetrus Avimark solving and how is that benefiting you?**

AVImark has helped our vet hospital by making scheduling more efficiently and organized into different categories. It made inputting our inventory much faster and keeping tracks of meds.I’ve realized that AVImark is essential to vet hospital because they keep records of everything we need to know about our patients.

  ### 15. Best vet software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 25, 2021

**What do you like best about Covetrus Avimark?**

Easy to use, all in one software, user friendly

**What do you dislike about Covetrus Avimark?**

Shuts down and freezes, prints extra things like abis certificates with no way to stop it

**What problems is Covetrus Avimark solving and how is that benefiting you?**

Scheduling, invoices, medical records. Nice to have everything in one place

  ### 16. User friendly veterinary management software.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Bridgette P. | Hospital Manager, LVT, Veterinary, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 15, 2019

**What do you like best about Covetrus Avimark?**

Avimark is easy to learn, new staff members find it user friendly. If you are unsure of how to do something the manual is helpful.The format for the SOAP notes is user friendly and set up to make it easy for staff to fill out properly.

**What do you dislike about Covetrus Avimark?**

Some of the actions are a little hard to figure out, occasionally when I have called support, they have seemed like they weren't 100% sure on how to help me.

**Recommendations to others considering Covetrus Avimark:**

A lot of veterinary clinics use this software. Also when viewing records from other practices that use different software, it makes me really like the format of Avimark patient charts.

**What problems is Covetrus Avimark solving and how is that benefiting you?**

Avimark has made making our practice paper-light easier. Also having the ability to have pre-made documents with merge words that auto-fill forms has been a time saver.

  ### 17. AVImark review

**Rating:** 4.5/5.0 stars

**Reviewed by:** mutush C. | Veterinary Officer, Dairy, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 20, 2019

**What do you like best about Covetrus Avimark?**

its features that include the likes of calendars that helps in booking amd scheduling of the clients for their care this helps to make  sure no task is skipped or a follow up. also they have a very good way of  storing and retrieving patients data thus time saving. 

**What do you dislike about Covetrus Avimark?**

so far therw ia none to dislike only that its a bit hard foe the first timers although they later gets used to. them. 

**Recommendations to others considering Covetrus Avimark:**

i would wish to recommend AVImark to all veterinarians out there since its of great importance in data storage and organization of work to be done

**What problems is Covetrus Avimark solving and how is that benefiting you?**

loss of patients data and poor follow up of the clients 
through the use of AVImark it has made follow ups unskipable since the software can make a  reminder when its scheduled to also it stores safely patients information and retrieval is easy. 

  ### 18. Fantastic Veterinary Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amy W. | Undergraduate Student, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 24, 2019

**What do you like best about Covetrus Avimark?**

I love how easy AVImark makes it to create invoices, prescription labels, make patient notes, and log diagnostic testing results.

**What do you dislike about Covetrus Avimark?**

I do think that AVImark could make it's format a bit more simple. Sometimes I find that I am clicking several buttons just to get a simple outcome. 

**Recommendations to others considering Covetrus Avimark:**

I think that AVImark is a really good software for your veterinary clinic. I have never had any issues with it! 

**What problems is Covetrus Avimark solving and how is that benefiting you?**

AVImark has made it easier in the clinic to stay organized and work efficiently. The main benefit is that it keeps all of the records for each patient. This is so much easier than keeping paper files! 


  ### 19. A veterinary clinics best friend!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Stacy R. | Head receptionist , Small-Business (50 or fewer emp.)

**Reviewed Date:** June 30, 2019

**What do you like best about Covetrus Avimark?**

I love the options AVImark has. I An currently not using every available option such as whiteboard but I love that i am able to if need be. Scheduling with avimark is a breeze. I love how I can bring up vetsource and care credit from the main screen and still stay on the program while still having access to those as well. 

**What do you dislike about Covetrus Avimark?**

The only problems/annoyances I am currently having with AVImark are the reminders option. It isn’t working the way I wish it did. When putting new clients in the system, it would be easier if I could type in....say a breed of dog that isn’t currently already programmed in the system, without having to go and enter it in. When I do that now and we do not have the breed already programmed in, The field comes out blank. I do not like that only one phone number can be put as the main number on print outs. 

**Recommendations to others considering Covetrus Avimark:**

It makes a receptionists work so much easier. Gives many options which when utilized to its fullest potential can be your greatest asset at a company. 

**What problems is Covetrus Avimark solving and how is that benefiting you?**

Problems being solved with AVImark are blood work results being able to be included in patient history. I have to say that I really don’t have to many issues with this program and if I do, I find a how to video online and learn how to fix my problem. 

  ### 20. Not bad, it could be more user friendly and updated but it does the job it needs to. 

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 09, 2019

**What do you like best about Covetrus Avimark?**

Everyone’s login has the same capabilities. The schedule layout is nice. It’s helpful that you could put notes in whatever entry or patient file you’d like. 

**What do you dislike about Covetrus Avimark?**

It looked very outdated. There are too many shortcuts/ buttons to keep track of. It definitely needs work on being user friendly and have a more simplistic layout. 

**Recommendations to others considering Covetrus Avimark:**

Take your time to understand all shortcuts and options before implementing in your own office. 

**What problems is Covetrus Avimark solving and how is that benefiting you?**

A benefit is that everyone has the same capabilities on putting notes and charges in patient charts. However, because it isn’t a simplistic and user friendly layout, employees aren’t able to be trained on all avimark is capable of doing

  ### 21. Cheap software. Poor quality support. Lots of bugs, and lacking in design.

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 24, 2019

**What do you like best about Covetrus Avimark?**

I guess it’s fairly simple, but that is also a draw back.

**What do you dislike about Covetrus Avimark?**

The calendar has tons of issues. Reports are clunky and limited. Trying to go paperless is rough. Tons of bugs. Integration with other devices is a bit of a joke. They won’t push upgrades to us remotely. In fact they don’t even bother to inform us of SW upgrades. Big fail on support’s part. They should be actively getting their sw upgraded. I could spend hours going over feature enhancements that would improve workflow and save staff hours of time. So many bugs with inventory and vaccine reminders. When I ask support about the inventory issues they just say that it is a known issue. Completely ruined my inventory system I implemented because I set reorder points based on that report which was off by huge amounts!

**Recommendations to others considering Covetrus Avimark:**

Get something else.

**What problems is Covetrus Avimark solving and how is that benefiting you?**

None

  ### 22. Complicated, but has tons of beneficial features 

**Rating:** 3.0/5.0 stars

**Reviewed by:** arianna c. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 10, 2019

**What do you like best about Covetrus Avimark?**

tons of features, of course scheduling, client info, payments, but also has vaccine reminders and follow ups and important notes 

**What do you dislike about Covetrus Avimark?**

very complicated to get the hang of. takes weeks to fully understand all features 

**Recommendations to others considering Covetrus Avimark:**

please take the time to fully understand all features

**What problems is Covetrus Avimark solving and how is that benefiting you?**

very detailed. allows for little mistakes 

  ### 23. Avimark is a very efficient and easy to use software. 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 23, 2019

**What do you like best about Covetrus Avimark?**

Avimark is very helpful for many reasons. Avimark is a great software for an animal hospital because it has all files for every patient and appointments. 

**What do you dislike about Covetrus Avimark?**

I dislike the complexity of Avimark, as sometimes it takes alot of steps to do get to complete one task. 

**Recommendations to others considering Covetrus Avimark:**

I advise you to get AVImark if you are looking for an easy, efficient, broad software.

**What problems is Covetrus Avimark solving and how is that benefiting you?**

AVImark keeps all of our files, appointments and many more in one place. It also has pictures of patients and anyone can access and enter new information. 

  ### 24. Avimark review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Peter C. | Staff veterinarian, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 13, 2019

**What do you like best about Covetrus Avimark?**

Its easy to work with and functionality fits well with my needs and requirements to make my job as efficient as possible. 

**What do you dislike about Covetrus Avimark?**

As of this time, I have no issues with it.  With what I need to accomplish in doing my tasks, it works extremely well. 

**What problems is Covetrus Avimark solving and how is that benefiting you?**

It works great with schedule making and data collection.  We use it to look up client and patient records and it allows up to accurately check their currant vaccinations records as well as what previous medical history was performed. It also accurately informs me on all medications and products that were previously supplied to the client.  

  ### 25. Easy and Comprehensive Software

**Rating:** 4.0/5.0 stars

**Reviewed by:** Carolyn S. | Carolyn Steinbeiser , Small-Business (50 or fewer emp.)

**Reviewed Date:** August 14, 2019

**What do you like best about Covetrus Avimark?**

Avimark is very basic yet has everything you would want. After seeing it used in multiple practices it is clear that everyone uses it a little differently. 

**What do you dislike about Covetrus Avimark?**

You cannot use Avimark at home and are therefore sometimes stuck at work long hours finishing paperwork. 

**What problems is Covetrus Avimark solving and how is that benefiting you?**

It is so comprehensive that it requires very little training for new employees. 

  ### 26. Avimark and You

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 11, 2019

**What do you like best about Covetrus Avimark?**

Easy to move between screens.... Very user friendly. Easy to train new employees on the functions offered. 

**What do you dislike about Covetrus Avimark?**

Records unfortunately are not always finalized. So changes can be made without showing date changes were made. 

**What problems is Covetrus Avimark solving and how is that benefiting you?**

Haven't had any business problems. 

  ### 27. AVIMARK is the best veterinary software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 22, 2019

**What do you like best about Covetrus Avimark?**

I really like the flexibility of this program’s setup and use. It is easily customized and even backed up. 

**What do you dislike about Covetrus Avimark?**

When I used this program, there wasn’t a cloud option yet. So clinics couldn’t be linked together. 

**What problems is Covetrus Avimark solving and how is that benefiting you?**

Records are printed very easily. 

  ### 28. For the most part easy to use

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 06, 2019

**What do you like best about Covetrus Avimark?**

I like the layout of the program, and how you can easily search up a treatment or inventory item

**What do you dislike about Covetrus Avimark?**

Some things are not as obvious to find. One thing that was frustrating was that the folder number of a client did not match the client ID that was given to them so it could make things confusing at times if someone used the wrong number in the paper file or for lab tests.

**Recommendations to others considering Covetrus Avimark:**

Make sure that everyone understands properly how to use the program so that there are no discrepancies in the way things are added. 

**What problems is Covetrus Avimark solving and how is that benefiting you?**

A program where multiple people can update patient files simultaneously and keep track easily of who did what

  ### 29. Could be more intuitive

**Rating:** 4.0/5.0 stars

**Reviewed by:** Julia M. | Veterinary Technician, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 05, 2019

**What do you like best about Covetrus Avimark?**

I like the scheduling system and entering new items with associated codes is simple.

**What do you dislike about Covetrus Avimark?**

Any kind of information search or reminder editing requires a call to tech support.

**What problems is Covetrus Avimark solving and how is that benefiting you?**

Pre-loaded notes and discharge instructions are used heavily at this practice

  ### 30. Avimark is a great software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 25, 2019

**What do you like best about Covetrus Avimark?**

Avimark is efficient and easy to understand.

**What do you dislike about Covetrus Avimark?**

Avimark puede ser complejo a veces y requiere muchos pasos para completar una tarea.

**Recommendations to others considering Covetrus Avimark:**

I recommend Avimark.

**What problems is Covetrus Avimark solving and how is that benefiting you?**

Avimark is a great software to keep all files and appointments organized.

  ### 31. AviMark is super intuitive 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 09, 2019

**What do you like best about Covetrus Avimark?**

I really like how you can easily search within a patient’s record for specific prescriptions 

**What do you dislike about Covetrus Avimark?**

Lots of clicking around that shouldn’t really be necessary for certain tasks 

**What problems is Covetrus Avimark solving and how is that benefiting you?**

Avimark is useful for looking things up within a chart due to the search feature. There are some unnecessary hoops they make you go through for simple tasks 

  ### 32. Avimark

**Rating:** 2.5/5.0 stars

**Reviewed by:** Clair P. | Associate Veterinarian, Veterinary, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 07, 2019

**What do you like best about Covetrus Avimark?**

Can get into touch with the support team easily. 

**What do you dislike about Covetrus Avimark?**

Crashes a lot, have to set up automatic email/txt/appointment request system separately. When clients make the Appointments, it does not let you block off any time. Sometimes the rapport send txt msgs multiple times and clients get upset. The medical record window comes with a lot of errors, and does not let you open the window very often even when you triple check that there are not other windows open in other computers. 

**What problems is Covetrus Avimark solving and how is that benefiting you?**

After we have set up rapport, we can send out automatic reminders to the client. We don't have to manually contact them to confirm appointments. 

  ### 33. Awesome

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 23, 2019

**What do you like best about Covetrus Avimark?**

You can chart almost anything and everything 

**What do you dislike about Covetrus Avimark?**

We have a few crashing issues or freezing issues. 

**What problems is Covetrus Avimark solving and how is that benefiting you?**

Being able to have information at our fingertips instead of having to pull paper charts

  ### 34. Good system

**Rating:** 2.5/5.0 stars

**Reviewed by:** Vijay S. | Veterinary Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 06, 2019

**What do you like best about Covetrus Avimark?**

The system has many tools that can help you with everyday problems as well as features which help a lot of solutions.

**What do you dislike about Covetrus Avimark?**

The system is complicated to learn because there are many functions and keys to learning. when I first started in the animal care field this was the system I used and I hated it because it took me about 3 to 4 years just to remember what all the f keys did and how to take payment.

**Recommendations to others considering Covetrus Avimark:**

If you have a fast learning team and are up for a challenge get this program

**What problems is Covetrus Avimark solving and how is that benefiting you?**

This system is good with making sure that clients  balances are correct.

  ### 35. User friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 06, 2019

**What do you like best about Covetrus Avimark?**

Scheduling is very user friendly, keeping medical records is easy and helps with team based medicine.  Everything you need to know about your patient is right there at your finger tips.  Easy for one person to pick up where another left off and know exactly what is going on.

**What do you dislike about Covetrus Avimark?**

This program has so many short cuts and things that it is capable of that I feel like its hard to know if we are using to its full abilities and also makes training new people hard becasue there are so many different ways of doing the same task.

**What problems is Covetrus Avimark solving and how is that benefiting you?**

I love the "alerts"  this helps us know when we have a patient or client that is difficult.  This helps us to go into an appointment with a better understanding on how to approach the client or patient.

  ### 36. Avimark Review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 25, 2019

**What do you like best about Covetrus Avimark?**

It’s pretty user friendly in my opinion. When I first started at my job, it did not take me long at all to pick up on how everything worked. 

**What do you dislike about Covetrus Avimark?**

I do wish it was more aesthetically pleasing. It’s easy to use but not super intuitive without initial guidance from my lead.  

**What problems is Covetrus Avimark solving and how is that benefiting you?**

My clinic is going paperless and we’re using a lot more of what Avimark has to offer than before when we used charts. 

  ### 37. Old and Outdated

**Rating:** 2.0/5.0 stars

**Reviewed by:** Rebecca L. | Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 17, 2019

**What do you like best about Covetrus Avimark?**

It keeps track of a LOT of client records - it almost reminds me of a digital filing cabinet. It's nicely categorized and the calendar system was functional for us.

**What do you dislike about Covetrus Avimark?**

It's such an old and outdated system. It reminds me of the old Windows computers we had in the 90's. It can be very slow, not user friendly at all, and prone to crash.

**Recommendations to others considering Covetrus Avimark:**

It's an old and outdated system. Be wary if you're used to the newer, shinier programs.

**What problems is Covetrus Avimark solving and how is that benefiting you?**

It helped us manage our entire client database (thousands and thousands) for the past 10 years. It's a reliable, old piece of junk.

  ### 38. Can be a little temperamental but once you understand the software it is relatively easy to use. 

**Rating:** 3.0/5.0 stars

**Reviewed by:** Danielle D. | Vet Tech , Veterinary, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 10, 2019

**What do you like best about Covetrus Avimark?**

Once you know what you’re doing it is pretty straightforward. It’s applicable practice to practice. Some things can vary but overall it’s a relatively easy software. 

**What do you dislike about Covetrus Avimark?**

It can be slightly temperamental. If it glitches or you put something in wrong you will need manager override and if they aren’t there you are out of luck which sucks. 

**What problems is Covetrus Avimark solving and how is that benefiting you?**

Benefits are you can put down deposits and clients can see their deposit and exactly what they are paying for. 

  ### 39. AVImark is smooth and easy to use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 03, 2019

**What do you like best about Covetrus Avimark?**

I like how easy it is to make appointments for clients and to navigate from screen to screen. Clients can make appointments easily and get in and out quickly depending on their needs with AVImark's software. 

**What do you dislike about Covetrus Avimark?**

I would like it if their were less pop ups when checking out a customer. It would be a faster experience for the customer if there weren't so many tabs to click out of when processing a payment. 

**What problems is Covetrus Avimark solving and how is that benefiting you?**

It allows the business to run much faster and to holder a vast majority of clients. We're getting business done ten times faster than we would be using paper. 

  ### 40. Avimark is user friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marissa L. | Veterinary Technician, Veterinary, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 26, 2019

**What do you like best about Covetrus Avimark?**

This phrase is already in English and does not require translation. It means that something is simple to operate and frequently used in veterinary medicine.

**What do you dislike about Covetrus Avimark?**

It seems to be extensive to update the software.

**What problems is Covetrus Avimark solving and how is that benefiting you?**

The clinic I currently work at has a “plan” setup, but our payments often have issues processing correctly. Benefits include many great features all in one program.

  ### 41. Really great software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeff R. | Relief Veterinarian, Veterinary, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 07, 2019

**What do you like best about Covetrus Avimark?**

Ease of use, able to see all visits and prescriptions, etc with a click in chronological order

**What do you dislike about Covetrus Avimark?**

Not much, it does its job. I have used it in many practices and they all like it

**What problems is Covetrus Avimark solving and how is that benefiting you?**

Well, I do relief and I find it easy to step into a practice and work with minimal effort

  ### 42. User Friendly

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 25, 2019

**What do you like best about Covetrus Avimark?**

Very user friendly, easy to train new staff.

**What do you dislike about Covetrus Avimark?**

Some options not available that would be helpful for accounting/statistics

**What problems is Covetrus Avimark solving and how is that benefiting you?**

Able to pull statistics to keep track of clients and services utilized. 

  ### 43. Great software 

**Rating:** 4.5/5.0 stars

**Reviewed by:** David B. | Associate Veterinarian, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 04, 2019

**What do you like best about Covetrus Avimark?**

Avimark is very easy to use. The support team is helpful and problems are solved quickly. O

**What do you dislike about Covetrus Avimark?**

There really isn’t much to dislike. Very minor issues that are usually corrected in updates. 

**What problems is Covetrus Avimark solving and how is that benefiting you?**

I am able to generate numerous reports to keep track of key factors ion keeping my practice growing 

  ### 44. Easy to use vpm program.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Victoria O. | Registered Veterinary Technician, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 06, 2019

**What do you like best about Covetrus Avimark?**

Program was easy to use with lots of shortcuts. Multiple ways of doing things.

**What do you dislike about Covetrus Avimark?**

There aren't a lot of integration features. Could use more in hospital communication features for front of house and back of house. 

**What problems is Covetrus Avimark solving and how is that benefiting you?**

Cubex integration for inventory management, easy to see scheduling.

  ### 45. Avimark review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rebecca G. | Veterinary Technician, Research, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 06, 2019

**What do you like best about Covetrus Avimark?**

The straight forward interface makes it easy to navigate through the program. 

**What do you dislike about Covetrus Avimark?**

Sometimes the program malfunctions and restarting it is required.

**What problems is Covetrus Avimark solving and how is that benefiting you?**

Medical recording keeping is optimized using this program. Clinics are able to go paperless because the storage is extensive.

  ### 46. I Love AviMark 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jessica M. | Operations Manager, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 06, 2019

**What do you like best about Covetrus Avimark?**

I like the organizational componants of the software. 

**What do you dislike about Covetrus Avimark?**

The software can seem slow at time but hard to tell if this is a network issue. 

**Recommendations to others considering Covetrus Avimark:**

Need to make updates easier

**What problems is Covetrus Avimark solving and how is that benefiting you?**

keeping all records in one place. Benefits= follow up system 

  ### 47. Associate veterinarian for 5+ years using Avimark exclusively 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 06, 2019

**What do you like best about Covetrus Avimark?**

Easy shortcuts, love the work lists - helps me ensure I have written all records and followed up on all labs/client questions 

**What do you dislike about Covetrus Avimark?**

Easier integration to pharmacy for refills - may just be some feature I am unaware of 

**What problems is Covetrus Avimark solving and how is that benefiting you?**

Unsure 

  ### 48. Slow, constant issues 

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 08, 2019

**What do you like best about Covetrus Avimark?**

It helps provide a way to keep track of medical records electronically. 

**What do you dislike about Covetrus Avimark?**

There is always an issue with the program, whether it is an issue with updates or running slow than crashing. 

**What problems is Covetrus Avimark solving and how is that benefiting you?**

Avimark allows us to keep up with pharmacy records, vaccine history, etc. It is an easy scan when clients call via phone to request information or refill prescriptions. 

  ### 49. Good all around clinic management software

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 05, 2019

**What do you like best about Covetrus Avimark?**

Easy graphical interface allows for quick overview and intuitive charting of EMR

**What do you dislike about Covetrus Avimark?**

Allows for changing of past medical records.

**What problems is Covetrus Avimark solving and how is that benefiting you?**

Easy day to day operation and good tools for practice analysis

  ### 50. Avimark

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 02, 2019

**What do you like best about Covetrus Avimark?**

Easy to use once trained on the system. 

**What do you dislike about Covetrus Avimark?**

Not the easiest to navigate to find needed information 

**Recommendations to others considering Covetrus Avimark:**

Customer service isnt always the best when trying to learn the system 

**What problems is Covetrus Avimark solving and how is that benefiting you?**

Paperless record system


## Covetrus Avimark Discussions
  - [What are the benefits and drawbacks of using Covetrus Avimark in a veterinary practice?](https://www.g2.com/discussions/what-are-the-benefits-and-drawbacks-of-using-covetrus-avimark-in-a-veterinary-practice)
  - [How do I search for a breed in AVImark?](https://www.g2.com/discussions/how-do-i-search-for-a-breed-in-avimark)
  - [Is AVImark cloud based?](https://www.g2.com/discussions/is-avimark-cloud-based)
  - [How much does AVImark software cost?](https://www.g2.com/discussions/how-much-does-avimark-software-cost)
  - [What is AVImark software?](https://www.g2.com/discussions/what-is-avimark-software)

- [View Covetrus Avimark pricing details and edition comparison](https://www.g2.com/products/covetrus-avimark/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-21+01%3A08%3A32+-0500&secure%5Bsession_id%5D=83e4fc6d-8d80-4b19-9fed-eaef10470aab&secure%5Btoken%5D=f5a0e3a557f7061a4910d01e1fa4ada69e474fafac947914cad1670f63fdb416&format=llm_user)

## Covetrus Avimark Features
**Agentic AI - Veterinary Practice Management**
- Autonomous Task Execution
- Natural Language Interaction
- Proactive Assistance

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