# Covetrus Avimark vs Covetrus Pulse Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Covetrus Pulse excels in user-friendliness, with many users appreciating its **customizability**. One user noted, "I find the program really user friendly," highlighting how it can be tailored to meet specific needs, making it a great choice for practices looking for flexibility.
- **Users say** that Covetrus Avimark offers a comprehensive solution that is **easy to learn**. Reviewers have mentioned its intuitive design, stating, "The easy learning curve of the software system!" This can be particularly beneficial for new staff members who need to get up to speed quickly.
- **Reviewers mention** that Covetrus Pulse has a strong focus on customer feedback, with users noting that the company is actively working to improve the software based on user suggestions. This responsiveness can foster a sense of partnership, as one user remarked, "They seem to be trying to improve it by taking ideas from customers."
- **According to verified reviews** , Covetrus Avimark is praised for its efficiency in handling client requests, with one user stating, "It helps get to clients requests fast without having to scan them back in." This feature can significantly enhance day-to-day operations in busy veterinary practices.
- **Users report** that Covetrus Pulse provides a robust support experience, with a higher quality of support noted by reviewers. One user highlighted the ease of creating client-friendly documents, which can streamline communication and improve client relationships.
- **Reviewers mention** that while Covetrus Avimark has a solid overall rating, it faces challenges in meeting specific workflow needs, with some users finding it **counter-intuitive** at times. This could be a consideration for practices with unique operational requirements.



---
## Frequently Asked Questions

### What is the difference between Covetrus Avimark vs Covetrus Pulse?

Covetrus Avimark and Covetrus Pulse differ most clearly in their Quality of Support and overall G2 ratings, with Covetrus Pulse scoring higher on support and Covetrus Avimark slightly higher on overall rating.

| [Covetrus Avimark](https://www.g2.com/products/covetrus-avimark/reviews) | [Covetrus Pulse](https://www.g2.com/products/covetrus-pulse/reviews) |
| --- | --- |
| 4.1/5 (87 reviews) | 4.0/5 (406 reviews) |
| Small-Business | Small-Business |
| 7.3 | 7.4 |
| 7.8 | 8.6 |
| User friendly and comprehensive program | Highly customizable and cloud-based accessibility |



### How do the pricing models of Covetrus Avimark and Covetrus Pulse compare?

Covetrus Pulse is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to Covetrus Avimark.

- **Covetrus Avimark:** Reviewers note that while Avimark is comprehensive, some mention the need to contact support for custom reports and that server maintenance can become expensive.
- **Covetrus Pulse:** Recent reviews highlight satisfaction with credit card processing rates and the flexibility of cloud-based access, with some noting that the pricing aligns well with the features provided.
- **Switching reasons:** Several reviewers mention moving to Covetrus Pulse for its cloud-based model and improved efficiency, especially for practices seeking to go paperless.



### What are the best alternatives to Covetrus Avimark and Covetrus Pulse?

The top 3 alternatives to Covetrus Avimark and Covetrus Pulse are Cornerstone Practice Management, ezyVet, and Weave.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Covetrus Avimark](https://www.g2.com/products/covetrus-avimark/reviews) | 4.1/5 (87 reviews) | Small-Business | — | User friendly and comprehensive program |
| [Covetrus Pulse](https://www.g2.com/products/covetrus-pulse/reviews) | 4.0/5 (406 reviews) | Small-Business | — | Highly customizable and cloud-based accessibility |
| [Cornerstone Practice Management](https://www.g2.com/products/cornerstone-practice-management/reviews) | 3.8/5 (63 reviews) | Small-Business | — | Robust scheduling and record management |
| [ezyVet](https://www.g2.com/products/ezyvet/reviews) | 3.9/5 (29 reviews) | Small-Business | — | Modern interface and flexible workflows |
| [Weave](https://www.g2.com/products/weave-weave/reviews) | 4.6/5 (433 reviews) | Small-Business | — | Strong communication and client engagement tools |



### Which Veterinary Practice Management features should I prioritize when comparing Covetrus Avimark and Covetrus Pulse?

Buyers comparing Covetrus Avimark and Covetrus Pulse should prioritize Ease of Use, Ease of Setup, Quality of Support, Meets Requirements, and Ease of Admin.

- **Ease of Use:** Covetrus Avimark scores 8.0, Covetrus Pulse scores 7.8.
- **Ease of Setup:** Covetrus Avimark scores 7.3, Covetrus Pulse scores 7.4.
- **Quality of Support:** Covetrus Avimark scores 7.8, Covetrus Pulse scores 8.6.
- **Meets Requirements:** Covetrus Avimark scores 8.4, Covetrus Pulse scores 7.9.
- **Ease of Admin:** Covetrus Avimark scores 7.4, Covetrus Pulse scores 8.0.



### What are the pros and cons of Covetrus Avimark vs Covetrus Pulse?

Covetrus Avimark's headline strength is its user-friendly, comprehensive program, while Covetrus Pulse stands out for its high customizability and cloud-based accessibility.

- **Covetrus Avimark strengths:** Reviewers highlight its comprehensive feature set, ease of use, and efficient inventory and record management.
- **Covetrus Avimark trade-offs:** Some reviewers mention complexity in learning all features, reliance on server infrastructure, and occasional lag or crashes.
- **Covetrus Pulse strengths:** Reviewers praise its high customizability, cloud-based access, and strong support for going paperless.
- **Covetrus Pulse trade-offs:** Some reviewers note that the system can be "click-heavy," with too many steps for basic tasks, and mention occasional glitches or slow performance.



### Is Covetrus Avimark or Covetrus Pulse better for small businesses?

Both Covetrus Avimark and Covetrus Pulse are primarily used by small businesses, but Covetrus Pulse receives more recent positive sentiment from small-business reviewers for its cloud-based flexibility.

- **Covetrus Avimark:** Largest segment is Small-Business, with reviewers appreciating its user-friendly interface and comprehensive features.
- **Covetrus Pulse:** Largest segment is Small-Business, with reviewers highlighting the benefits of cloud-based access and ease of training for new staff.



### Which Veterinary Practice Management platform has better integrations?

Covetrus Pulse is favored for integrations, with reviewers frequently citing its Rapport integration.

- **Covetrus Avimark:** Reviewers mention integration with IDEXX lab software and Cubex for inventory management in recent reviews.
- **Covetrus Pulse:** Rapport integration is cited in 11 all-time reviews, and reviewers also mention integration with IDEXX labs and online pharmacy platforms.



### How do Covetrus Avimark and Covetrus Pulse compare on customer support?

Covetrus Pulse outperforms Covetrus Avimark on Quality of Support by a material margin of 0.8 points (8.6 vs 7.8).

- **Covetrus Avimark:** Reviewers describe support as generally helpful and responsive, though some mention the need for improvement in technical assistance and proactive communication.
- **Covetrus Pulse:** Reviewers consistently praise the support team for being friendly, timely, and effective, with live chat and onboarding support frequently highlighted.



### Which is easier to implement, Covetrus Avimark or Covetrus Pulse?

Covetrus Pulse and Covetrus Avimark score within 0.1 points on Ease of Setup (7.4 vs 7.3), indicating near parity in implementation experience.

- **Covetrus Avimark:** Reviewers note that setup is straightforward for most, with some mentioning a learning curve for advanced features.
- **Covetrus Pulse:** Reviewers report that setup is generally easy, especially for cloud-based deployment, though a few mention challenges with initial training and onboarding.



| | Covetrus Avimark | Covetrus Pulse | 
|---|---|---|
| **Star Rating** | 4.1 out of 5 | 4.0 out of 5 | 
| **Total Reviews** | 87 | 406 | 
| **Largest Market Segment** | Small-Business (90.6% of reviews) | Small-Business (93.8% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 


---
## Ratings Comparison
| Rating | Covetrus Avimark | Covetrus Pulse | 
|---|---|---|
  | **Meets Requirements** | 8.4 (62 reviews) | 7.9 (316 reviews) | 
  | **Ease of Use** | 8.0 (63 reviews) | 7.8 (318 reviews) | 
  | **Ease of Setup** | 7.3 (19 reviews) | 7.4 (183 reviews) | 
  | **Ease of Admin** | 7.4 (20 reviews) | 8.0 (161 reviews) | 
  | **Quality of Support** | 7.8 (58 reviews) | 8.6 (313 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.8 (20 reviews) | 8.5 (160 reviews) | 
  | **Product Direction (% positive)** | 6.7 (61 reviews) | 7.2 (295 reviews) | 

---
## Pricing

### Covetrus Avimark

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### Covetrus Pulse

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Veterinary Practice Management

| Product | Score | Reviews |
|---|---|---|
| **Covetrus Avimark** | N/A | N/A |
| **Covetrus Pulse** | 5.1/10 | 15 |

#### Agentic AI - Veterinary Practice Management

| Feature | Covetrus Avimark | Covetrus Pulse | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 6.7 (13 reviews) | 
| **Natural Language Interaction** | Not enough data | 4.1 (9 reviews) | 
| **Proactive Assistance** | Not enough data | 4.4 (9 reviews) | 

#### Additional Functionality

| Feature | Covetrus Avimark | Covetrus Pulse | 
|---|---|---|
| **Appointment Scheduling** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Telemedicine** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Patient Records Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Historical Reporting** | Not enough data | Not enough data | 
| **Imaging and X-rays** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **E-Prescribing** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **EMR/EHR** | Not enough data | Not enough data | 
| **Client Management** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Confirmations/Reminders** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Email Reminders** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Prescription Processing** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Accounting** | Not enough data | Not enough data | 
| **Patient Intake** | Not enough data | Not enough data | 
| **Patient Portal** | Not enough data | Not enough data | 
| **Charting** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Treatment Planning** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Medical Billing** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **SOAP notes** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Veterinary Practice Management Software](https://www.g2.com/categories/veterinary-practice-management)




---
## Reviewer Demographics

### By Company Size

| Segment | Covetrus Avimark | Covetrus Pulse | 
|---|---|---|
| **Small-Business** | 90.6% | 93.8% | 
| **Mid-Market** | 7.1% | 5.5% | 
| **Enterprise** | 2.4% | 0.8% | 

### By Industry

#### Covetrus Avimark

- **Veterinary:** 84.7%
- **Hospital & Health Care:** 7.1%
- **Medical Practice:** 2.4%
- **Health, Wellness and Fitness:** 1.2%
- **Food & Beverages:** 1.2%
- **Fine Art:** 1.2%
- **Apparel & Fashion:** 1.2%
- **Accounting:** 1.2%

#### Covetrus Pulse

- **Veterinary:** 96.7%
- **Hospital & Health Care:** 1.3%
- **Medical Practice:** 1.0%
- **Higher Education:** 0.3%
- **Design:** 0.3%
- **Consumer Services:** 0.3%
- **Alternative Medicine:** 0.3%

---
## Alternatives

### Alternatives to Covetrus Avimark

- [Cornerstone Practice Management](https://www.g2.com/products/cornerstone-practice-management/reviews) — 3.8/5 stars (63 reviews)
- [ezyVet](https://www.g2.com/products/ezyvet/reviews) — 3.9/5 stars (30 reviews)
- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)
- [Hippo Manager](https://www.g2.com/products/hippo-manager/reviews) — 3.6/5 stars (7 reviews)
- [IntraVet](https://www.g2.com/products/intravet/reviews) — 3.3/5 stars (7 reviews)
- [Vetsource](https://www.g2.com/products/vetsource/reviews) — 4.4/5 stars (8 reviews)
- [Neo Software](https://www.g2.com/products/neo-software/reviews) — 3.6/5 stars (17 reviews)
- [Vetport](https://www.g2.com/products/vetport/reviews) — 2.3/5 stars (8 reviews)
- [DaySmart Vet](https://www.g2.com/products/daysmart-vet/reviews) — 4.1/5 stars (7 reviews)
- [VetFM](https://www.g2.com/products/vetfm/reviews) — 4.5/5 stars (3 reviews)

### Alternatives to Covetrus Pulse

- [Cornerstone Practice Management](https://www.g2.com/products/cornerstone-practice-management/reviews) — 3.8/5 stars (63 reviews)
- [ezyVet](https://www.g2.com/products/ezyvet/reviews) — 3.9/5 stars (30 reviews)
- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)
- [Hippo Manager](https://www.g2.com/products/hippo-manager/reviews) — 3.6/5 stars (7 reviews)
- [DaySmart Vet](https://www.g2.com/products/daysmart-vet/reviews) — 4.1/5 stars (7 reviews)
- [Neo Software](https://www.g2.com/products/neo-software/reviews) — 3.6/5 stars (17 reviews)
- [NaVetor](https://www.g2.com/products/navetor/reviews) — 4.4/5 stars (13 reviews)
- [IntraVet](https://www.g2.com/products/intravet/reviews) — 3.3/5 stars (7 reviews)
- [Shepherd Veterinary Software](https://www.g2.com/products/shepherd-veterinary-software/reviews) — 5.0/5 stars (2 reviews)
- [Vetport](https://www.g2.com/products/vetport/reviews) — 2.3/5 stars (8 reviews)

---
## Top Discussions

### Covetrus Avimark

No discussions available for this product.

### Covetrus Pulse

- Title: [What is Covetrus Pulse used for?](https://www.g2.com/discussions/what-is-covetrus-pulse-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "Covetrus® Pulse® brings your Covetrus Platform into one flexible, cloud-based solution that allows clinics to streamline every touchpoint—from pre-visit to..."
- Title: [May you please make it easier to view previous exams while doing one.](https://www.g2.com/discussions/may-you-please-make-it-easier-to-view-previous-exams-while-doing-one) — 1 comment, 1 upvote
  > **Top comment:** "Thank you for this feedback, I will pass it along to our development team."
- Title: [How do most eVet users rate this software overall (e.g. like, dislike, other)?](https://www.g2.com/discussions/27140-how-do-most-evet-users-rate-this-software-overall-e-g-like-dislike-other) — 1 comment
  > **Top comment:** "It is always tough to switch from a system you know, but using it is mostly positive. There are some quirks that annoy."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/covetrus-avimark-vs-covetrus-pulse)