AudienceView Professional Features
Registration (4)
Event creation
Process of creating a new event
User registration process
User experience of registering for an event
Payment processing
Ease of use in processing attendee payments
On-site tickets and registration
Register attendees and sell tickets on-site
Marketing and Communications (4)
Email automation
Automate email communications with attendees
Email customization
Design and customize email communications
Contact list management
Organize and manage contact list of attendees
Lead generation and retrieval
Tools for capture and follow-up of leads generated during an event
Event Operations (8)
Site selection
Tools or directories to select and manage a site or venue for an event
Supplier procurement
Tools or directories to select vendors and suppliers for an event
Hotel and transportation planning
Organize hotel blocks and transportation arrangements for attendees
Staff management
Manage staff resources and communications
Budget management
Tools for tracking event expenses and budgets
Session scheduling
Plan and organize event sessions and schedule
Speaker submissions
Manage abstracts and proposals for event speakers
Exhibition management
Manage exhibitors or sponsors at an event
Attendee Engagement (5)
Event agendas and schedules
Ability for attendees to customize and access a schedule or agenda for an event
Floor plans / maps
Ability for attendees to access floor plans and maps of an event venue
Social media integrations
Tools for attendees to post to social media during an event
Attendee networking
Tools to enable networking for attendees during an event
Attendee surveys
Tools for gathering feedback from attendees during and after an event
Platform (4)
Performance and reliability
Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond
Reporting and dashboards
Access pre-built and custom reports and dashboards
API / integrations
Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications
Multiple event management
Ability to plan and organize multiple events within the platform
Theater Management (3)
Ticketing
Allows patrons to purchase tickets, subscriptions, or make donations.
Customer Database
A record of customer information, including contact information and purchase history.
Sales Tools
Tools to aid in the the sales process such as customer communication, reporting capabilities, and marketing information.
Venue Administration (4)
Venue Calendar
A calendar to manage all events booked in performance or rehearsal spaces in the venue.
Billing and Invoicing
The ability to create and send bills and invoices on the platform.
Resource Management
Tracks the usage of equipment of all kinds before, during and after events.
Artist Management
Streamlines contact with associate artists.
Constituent Management (3)
Constituent Profiles
Creates unique profiles for constituents--such as donors, volunteers, or members--to store relevant information, and categorize individuals with customizable attributes.
Online Portal
Allows constituents to create an online account to engage with the organization, such as updating contact information, managing memberships, or signing up for marketing and event reminders.
Donor Communications
Enables gift acknowledgment and letter and electronic communications with constituents.
Marketing Automation (4)
Email Marketing
Allows users to send email to contacts in bulk. Common features include: Built in Email templates, social media integration, Subscriber list management, sign up forms, success rate reports, AB testing, and auto-responders.
Lead Management
Allows users to manage and track leads though a process. The lead process typically involves steps such as: 1. Lead Generation, 2. Customer Inquiry, Inquiry Capture, Lead Filtering, Lead Grading, Lead Distribution and Lead Qualification.
Campaign Management
Optimizes the process for organizations to develop and deploy multiple-channel marketing campaigns to target groups or individuals and track the effect of those campaigns, by customer segment, over time.
Marketing ROI Analytics
Analyzes effectiveness of an organization's various marketing activities
Workflow Automation (3)
Donor Prospecting
Automates activities and reminders for each of your prospects to help move them along the donor pipeline.
Data Entry
Simplifies data entry tasks by pulling relevant data from other sources and automatically updates existing records, or generates new records.
Task Delegation
Establishes task assignments for individual staff members that alert as prerequisite tasks are completed.
Reporting & Analytics (3)
Reporting
Enables reporting of all data contained within the system. Allows for standard reports as well as the ability to create customs reports.
Dashboards
Displays a customizable graphical presentation of the current status and historical trends of an organization’s Key Performance Indicators (KPIs)
Automated Reports
Allows users to schedule automated reports to be pulled at a specified day and time.
Integrations (4)
Accounting
Provides fund accounting support to track payments receivable and pending.
Fundraising
Supports online donation and event registration processing and imports fundraising data into records.
Grant Management
Manages grant-related activities such as proposal and reporting deadlines, document storage, and grant award expenditure.
Sales POS
Aggregates on-site and online sales transactions to track in constituent profiles and to assist with account reconciliation.
Box Office (7)
Customer Profiles
Includes CRM features for managing and segmenting customer profiles.
Ticket Types
Supports multiple different ticket types (e.g. general admission, reserved seating, discounts, group packages).
Branding & Customization
Allows users to customize event websites, registration forms, and event communications with their company's branding.
Event Communications
Provides tools for managing event confirmation emails or other communications with registrants.
E-Commerce
Allows attendees to purchase additional products or merchandise while registering for an event.
Fundraising
Includes fundraising features for organizations to receive donations during the ticket sale process.
Event Analytics
Reports on event analytics such as ticket sales, attendance data, and conversion rates.
Generative AI (2)
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Generation
Allows users to generate text based on a text prompt.
Agentic AI - Nonprofit CRM (2)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Agentic AI - Event Registration & Ticketing (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Agentic AI - Event Management Platforms (3)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases




