AudienceView Professional Features

Registration (4)

Event creation: Based on 48 AudienceView Professional reviews. Process of creating a new event
User registration process: User experience of registering for an event 48 reviewers of AudienceView Professional have provided feedback on this feature.
Payment processing: Ease of use in processing attendee payments This feature was mentioned in 48 AudienceView Professional reviews.
On-site tickets and registration: As reported in 48 AudienceView Professional reviews. Register attendees and sell tickets on-site

Marketing and Communications (4)

Email automation: As reported in 46 AudienceView Professional reviews. Automate email communications with attendees
Email customization: Design and customize email communications 47 reviewers of AudienceView Professional have provided feedback on this feature.
Contact list management: As reported in 47 AudienceView Professional reviews. Organize and manage contact list of attendees
Lead generation and retrieval: Tools for capture and follow-up of leads generated during an event 41 reviewers of AudienceView Professional have provided feedback on this feature.

Event Operations (8)

Site selection: Tools or directories to select and manage a site or venue for an event This feature was mentioned in 20 AudienceView Professional reviews.
Supplier procurement: Tools or directories to select vendors and suppliers for an event This feature was mentioned in 17 AudienceView Professional reviews.
Hotel and transportation planning: As reported in 15 AudienceView Professional reviews. Organize hotel blocks and transportation arrangements for attendees
Staff management: Manage staff resources and communications This feature was mentioned in 17 AudienceView Professional reviews.
Budget management: Tools for tracking event expenses and budgets 17 reviewers of AudienceView Professional have provided feedback on this feature.
Session scheduling: Plan and organize event sessions and schedule This feature was mentioned in 16 AudienceView Professional reviews.
Speaker submissions: As reported in 15 AudienceView Professional reviews. Manage abstracts and proposals for event speakers
Exhibition management: Based on 16 AudienceView Professional reviews. Manage exhibitors or sponsors at an event

Attendee Engagement (5)

Event agendas and schedules: As reported in 17 AudienceView Professional reviews. Ability for attendees to customize and access a schedule or agenda for an event
Floor plans / maps: As reported in 20 AudienceView Professional reviews. Ability for attendees to access floor plans and maps of an event venue
Social media integrations: Tools for attendees to post to social media during an event This feature was mentioned in 17 AudienceView Professional reviews.
Attendee networking: Tools to enable networking for attendees during an event This feature was mentioned in 16 AudienceView Professional reviews.
Attendee surveys: As reported in 18 AudienceView Professional reviews. Tools for gathering feedback from attendees during and after an event

Platform (4)

Performance and reliability: Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond 24 reviewers of AudienceView Professional have provided feedback on this feature.
Reporting and dashboards: Based on 24 AudienceView Professional reviews. Access pre-built and custom reports and dashboards
API / integrations: Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications 18 reviewers of AudienceView Professional have provided feedback on this feature.
Multiple event management: Based on 25 AudienceView Professional reviews. Ability to plan and organize multiple events within the platform

Theater Management (3)

Ticketing: Based on 34 AudienceView Professional reviews. Allows patrons to purchase tickets, subscriptions, or make donations.
Customer Database: Based on 34 AudienceView Professional reviews. A record of customer information, including contact information and purchase history.
Sales Tools: As reported in 32 AudienceView Professional reviews. Tools to aid in the the sales process such as customer communication, reporting capabilities, and marketing information.

Venue Administration (4)

Venue Calendar: Based on 31 AudienceView Professional reviews. A calendar to manage all events booked in performance or rehearsal spaces in the venue.
Billing and Invoicing: Based on 26 AudienceView Professional reviews. The ability to create and send bills and invoices on the platform.
Resource Management: As reported in 25 AudienceView Professional reviews. Tracks the usage of equipment of all kinds before, during and after events.
Artist Management: Streamlines contact with associate artists. This feature was mentioned in 24 AudienceView Professional reviews.

Constituent Management (3)

Constituent Profiles: Creates unique profiles for constituents--such as donors, volunteers, or members--to store relevant information, and categorize individuals with customizable attributes. This feature was mentioned in 18 AudienceView Professional reviews.
Online Portal: Allows constituents to create an online account to engage with the organization, such as updating contact information, managing memberships, or signing up for marketing and event reminders. This feature was mentioned in 18 AudienceView Professional reviews.
Donor Communications: Enables gift acknowledgment and letter and electronic communications with constituents. This feature was mentioned in 19 AudienceView Professional reviews.

Marketing Automation (4)

Email Marketing: As reported in 18 AudienceView Professional reviews. Allows users to send email to contacts in bulk. Common features include: Built in Email templates, social media integration, Subscriber list management, sign up forms, success rate reports, AB testing, and auto-responders.
Lead Management: Allows users to manage and track leads though a process. The lead process typically involves steps such as: 1. Lead Generation, 2. Customer Inquiry, Inquiry Capture, Lead Filtering, Lead Grading, Lead Distribution and Lead Qualification. 12 reviewers of AudienceView Professional have provided feedback on this feature.
Campaign Management: Optimizes the process for organizations to develop and deploy multiple-channel marketing campaigns to target groups or individuals and track the effect of those campaigns, by customer segment, over time. This feature was mentioned in 15 AudienceView Professional reviews.
Marketing ROI Analytics: Analyzes effectiveness of an organization's various marketing activities This feature was mentioned in 15 AudienceView Professional reviews.

Workflow Automation (3)

Donor Prospecting: Automates activities and reminders for each of your prospects to help move them along the donor pipeline. 14 reviewers of AudienceView Professional have provided feedback on this feature.
Data Entry: Simplifies data entry tasks by pulling relevant data from other sources and automatically updates existing records, or generates new records. This feature was mentioned in 17 AudienceView Professional reviews.
Task Delegation: Establishes task assignments for individual staff members that alert as prerequisite tasks are completed. 13 reviewers of AudienceView Professional have provided feedback on this feature.

Reporting & Analytics (3)

Reporting: As reported in 19 AudienceView Professional reviews. Enables reporting of all data contained within the system. Allows for standard reports as well as the ability to create customs reports.
Dashboards: As reported in 18 AudienceView Professional reviews. Displays a customizable graphical presentation of the current status and historical trends of an organization’s Key Performance Indicators (KPIs)
Automated Reports: Allows users to schedule automated reports to be pulled at a specified day and time. 19 reviewers of AudienceView Professional have provided feedback on this feature.

Integrations (4)

Accounting: Provides fund accounting support to track payments receivable and pending. This feature was mentioned in 18 AudienceView Professional reviews.
Fundraising: Supports online donation and event registration processing and imports fundraising data into records. This feature was mentioned in 17 AudienceView Professional reviews.
Grant Management: Manages grant-related activities such as proposal and reporting deadlines, document storage, and grant award expenditure. 13 reviewers of AudienceView Professional have provided feedback on this feature.
Sales POS: Aggregates on-site and online sales transactions to track in constituent profiles and to assist with account reconciliation. 18 reviewers of AudienceView Professional have provided feedback on this feature.

Box Office (7)

Customer Profiles: Includes CRM features for managing and segmenting customer profiles. 51 reviewers of AudienceView Professional have provided feedback on this feature.
Ticket Types: Supports multiple different ticket types (e.g. general admission, reserved seating, discounts, group packages). 53 reviewers of AudienceView Professional have provided feedback on this feature.
Branding & Customization: As reported in 49 AudienceView Professional reviews. Allows users to customize event websites, registration forms, and event communications with their company's branding.
Event Communications: Based on 53 AudienceView Professional reviews. Provides tools for managing event confirmation emails or other communications with registrants.
E-Commerce: Allows attendees to purchase additional products or merchandise while registering for an event. 47 reviewers of AudienceView Professional have provided feedback on this feature.
Fundraising: As reported in 48 AudienceView Professional reviews. Includes fundraising features for organizations to receive donations during the ticket sale process.
Event Analytics: Reports on event analytics such as ticket sales, attendance data, and conversion rates. 50 reviewers of AudienceView Professional have provided feedback on this feature.