AtomChat.io Features

Based on 28 AtomChat.io reviews. Provides a repository of information that can be used by those seeking support.

Makes articles in the knowledge base searchable on the web. 28 reviewers of AtomChat.io have provided feedback on this feature.

Enables users to engage with other users to solve common issues. This feature was mentioned in 28 AtomChat.io reviews.

As reported in 28 AtomChat.io reviews. Optimizes the customer self-service experience on mobile devices

Gives the user targeted, personalized results based on their activity or preferences This feature was mentioned in 28 AtomChat.io reviews.

Allows users to add custom branding (logos, brand colors, etc.) to self-service portals, chatbots, etc. 27 reviewers of AtomChat.io have provided feedback on this feature.

As reported in 28 AtomChat.io reviews. Automates some or all operation related tasks

Utilizes artificial intelligence to improve workflows or customer experiences This feature was mentioned in 28 AtomChat.io reviews.

Allows easy integrations with applications, such as messenger applications, APIs, and customer support tools This feature was mentioned in 28 AtomChat.io reviews.

As reported in 42 AtomChat.io reviews. Mapped-out responses for conversations.

Artificial intelligence (AI) and chatbot involvement. This feature was mentioned in 42 AtomChat.io reviews.

Live human component of conversations. 40 reviewers of AtomChat.io have provided feedback on this feature.

Based on 40 AtomChat.io reviews. Quality of interface for designing and customizing conversation maps.

Conversations enacted over social media. 40 reviewers of AtomChat.io have provided feedback on this feature.

Based on 40 AtomChat.io reviews. Conversations enacted through embedding or pop-ups on websites.

Based on 36 AtomChat.io reviews. Conversations enacted through text message (SMS).

Conversations enacted through voice assistants. This feature was mentioned in 37 AtomChat.io reviews.

Based on 37 AtomChat.io reviews. Conversations enacted through other channels.

Overall quality of customer targeting based on needs or situations. This feature was mentioned in 40 AtomChat.io reviews.

As reported in 38 AtomChat.io reviews. Creation and modification of customer profiles based on conversations.

As reported in 39 AtomChat.io reviews. Reporting based around specific and overall conversation results.

Capture and organization of leads from conversations. 36 reviewers of AtomChat.io have provided feedback on this feature.

Success rate of conversations leading to customer purchases. 38 reviewers of AtomChat.io have provided feedback on this feature.

Customize your chat workflows with rules and automations. 60 reviewers of AtomChat.io have provided feedback on this feature.

Control who the chatbot converses with (and when). This feature was mentioned in 60 AtomChat.io reviews.

Has the ability to connect interlocator with a human agent when the need arises. 59 reviewers of AtomChat.io have provided feedback on this feature.

As reported in 59 AtomChat.io reviews. Can provide interlocators with menus, through which they can choose a relevant response.

Can send triggered sequence of automated messages sent on a predefined schedule in a targeted fashion. 58 reviewers of AtomChat.io have provided feedback on this feature.

Provide tools for live chat on one's website. This feature was mentioned in 58 AtomChat.io reviews.

Based on 59 AtomChat.io reviews. Allows easy integrations with applications, such as messenger applications, APIs, and customer support tools.

As reported in 59 AtomChat.io reviews. Has the ability to customize look and feel of chatbot to match` company branding.

As reported in 60 AtomChat.io reviews. Gives user the ability to analyze conversations with the chatbot and see its performance.

Allows users to test the efficacy of various responses through A/B testing. 58 reviewers of AtomChat.io have provided feedback on this feature.

Allows for varying access to chatbot and admin settings, depending on user, their role, etc. 57 reviewers of AtomChat.io have provided feedback on this feature.

Based on 58 AtomChat.io reviews. Can collect and store information from interlocators, such as email, phone number, etc.

Allows users to generate text based on a text prompt. This feature was mentioned in 50 AtomChat.io reviews.

Condenses long documents or text into a brief summary. This feature was mentioned in 50 AtomChat.io reviews.

Based on 22 AtomChat.io reviews. Condenses long documents or text into a brief summary.

Allows users to establish automated workflows and triggers to deliver transactional WhatsApp messages and notifications 31 reviewers of AtomChat.io have provided feedback on this feature.

Based on 31 AtomChat.io reviews. Enables users to send mass WhatsApp marketing campaigns

Facilitates two-way WhatsApp messaging to encourage subscriber engagement and loyalty This feature was mentioned in 32 AtomChat.io reviews.

Offers features for personalizing WhatsApp messages based on customer information or past behavior This feature was mentioned in 31 AtomChat.io reviews.

Allow users to share promotions with subscribers via WhatsApp This feature was mentioned in 31 AtomChat.io reviews.

Provides automated WhatsApp message replies to recipients This feature was mentioned in 31 AtomChat.io reviews.

As reported in 30 AtomChat.io reviews. Deliver tailored promotions to specific audience segments

Facilitates the integration of WhatsApp messaging into existing business applications through WhatsApp Business API 31 reviewers of AtomChat.io have provided feedback on this feature.

Allow customers to browse, discover, research, purchase, and complete payment in real-time This feature was mentioned in 29 AtomChat.io reviews.

As reported in 30 AtomChat.io reviews. Provides analytics on opt-ins, open and delivery rates, and click-throughs

Capability to perform complex tasks without constant human input 17 reviewers of AtomChat.io have provided feedback on this feature.

Ability to break down and plan multi-step processes 17 reviewers of AtomChat.io have provided feedback on this feature.

Works across multiple software systems or databases 17 reviewers of AtomChat.io have provided feedback on this feature.

Based on 17 AtomChat.io reviews. Improves performance based on feedback and experience

As reported in 17 AtomChat.io reviews. Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting This feature was mentioned in 17 AtomChat.io reviews.

Makes informed choices based on available data and objectives 16 reviewers of AtomChat.io have provided feedback on this feature.

As reported in 20 AtomChat.io reviews. Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes 19 reviewers of AtomChat.io have provided feedback on this feature.

Works across multiple software systems or databases This feature was mentioned in 20 AtomChat.io reviews.

As reported in 19 AtomChat.io reviews. Improves performance based on feedback and experience

Based on 19 AtomChat.io reviews. Engages in human-like conversation for task delegation

Based on 19 AtomChat.io reviews. Anticipates needs and offers suggestions without prompting

As reported in 20 AtomChat.io reviews. Makes informed choices based on available data and objectives