AtomChat.io Features

Provides a repository of information that can be used by those seeking support. 28 reviewers of AtomChat.io have provided feedback on this feature.

As reported in 28 AtomChat.io reviews. Makes articles in the knowledge base searchable on the web.

Based on 28 AtomChat.io reviews. Enables users to engage with other users to solve common issues.

As reported in 28 AtomChat.io reviews. Optimizes the customer self-service experience on mobile devices

As reported in 28 AtomChat.io reviews. Gives the user targeted, personalized results based on their activity or preferences

Allows users to add custom branding (logos, brand colors, etc.) to self-service portals, chatbots, etc. 27 reviewers of AtomChat.io have provided feedback on this feature.

As reported in 28 AtomChat.io reviews. Automates some or all operation related tasks

Utilizes artificial intelligence to improve workflows or customer experiences 28 reviewers of AtomChat.io have provided feedback on this feature.

Allows easy integrations with applications, such as messenger applications, APIs, and customer support tools This feature was mentioned in 28 AtomChat.io reviews.

Based on 42 AtomChat.io reviews. Mapped-out responses for conversations.

Artificial intelligence (AI) and chatbot involvement. This feature was mentioned in 42 AtomChat.io reviews.

Based on 40 AtomChat.io reviews. Live human component of conversations.

As reported in 41 AtomChat.io reviews. Quality of interface for designing and customizing conversation maps.

As reported in 40 AtomChat.io reviews. Conversations enacted over social media.

Based on 40 AtomChat.io reviews. Conversations enacted through embedding or pop-ups on websites.

Based on 36 AtomChat.io reviews. Conversations enacted through text message (SMS).

Conversations enacted through voice assistants. This feature was mentioned in 37 AtomChat.io reviews.

Conversations enacted through other channels. This feature was mentioned in 37 AtomChat.io reviews.

Overall quality of customer targeting based on needs or situations. This feature was mentioned in 40 AtomChat.io reviews.

As reported in 38 AtomChat.io reviews. Creation and modification of customer profiles based on conversations.

Based on 40 AtomChat.io reviews. Reporting based around specific and overall conversation results.

Based on 36 AtomChat.io reviews. Capture and organization of leads from conversations.

As reported in 39 AtomChat.io reviews. Success rate of conversations leading to customer purchases.

Customize your chat workflows with rules and automations. This feature was mentioned in 61 AtomChat.io reviews.

As reported in 61 AtomChat.io reviews. Control who the chatbot converses with (and when).

Based on 59 AtomChat.io reviews. Has the ability to connect interlocator with a human agent when the need arises.

Based on 59 AtomChat.io reviews. Can provide interlocators with menus, through which they can choose a relevant response.

As reported in 58 AtomChat.io reviews. Can send triggered sequence of automated messages sent on a predefined schedule in a targeted fashion.

Based on 58 AtomChat.io reviews. Provide tools for live chat on one's website.

As reported in 59 AtomChat.io reviews. Allows easy integrations with applications, such as messenger applications, APIs, and customer support tools.

As reported in 59 AtomChat.io reviews. Has the ability to customize look and feel of chatbot to match` company branding.

Based on 60 AtomChat.io reviews. Gives user the ability to analyze conversations with the chatbot and see its performance.

As reported in 58 AtomChat.io reviews. Allows users to test the efficacy of various responses through A/B testing.

Allows for varying access to chatbot and admin settings, depending on user, their role, etc. 58 reviewers of AtomChat.io have provided feedback on this feature.

Can collect and store information from interlocators, such as email, phone number, etc. This feature was mentioned in 58 AtomChat.io reviews.

Based on 50 AtomChat.io reviews. Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary. 50 reviewers of AtomChat.io have provided feedback on this feature.

As reported in 22 AtomChat.io reviews. Condenses long documents or text into a brief summary.

Allows users to establish automated workflows and triggers to deliver transactional WhatsApp messages and notifications This feature was mentioned in 31 AtomChat.io reviews.

Based on 31 AtomChat.io reviews. Enables users to send mass WhatsApp marketing campaigns

Facilitates two-way WhatsApp messaging to encourage subscriber engagement and loyalty This feature was mentioned in 32 AtomChat.io reviews.

As reported in 31 AtomChat.io reviews. Offers features for personalizing WhatsApp messages based on customer information or past behavior

Allow users to share promotions with subscribers via WhatsApp 31 reviewers of AtomChat.io have provided feedback on this feature.

As reported in 31 AtomChat.io reviews. Provides automated WhatsApp message replies to recipients

Based on 30 AtomChat.io reviews. Deliver tailored promotions to specific audience segments

Facilitates the integration of WhatsApp messaging into existing business applications through WhatsApp Business API This feature was mentioned in 31 AtomChat.io reviews.

Allow customers to browse, discover, research, purchase, and complete payment in real-time This feature was mentioned in 29 AtomChat.io reviews.

Provides analytics on opt-ins, open and delivery rates, and click-throughs This feature was mentioned in 30 AtomChat.io reviews.

Capability to perform complex tasks without constant human input This feature was mentioned in 17 AtomChat.io reviews.

As reported in 17 AtomChat.io reviews. Ability to break down and plan multi-step processes

Works across multiple software systems or databases This feature was mentioned in 17 AtomChat.io reviews.

As reported in 17 AtomChat.io reviews. Improves performance based on feedback and experience

Engages in human-like conversation for task delegation 17 reviewers of AtomChat.io have provided feedback on this feature.

Anticipates needs and offers suggestions without prompting This feature was mentioned in 17 AtomChat.io reviews.

Makes informed choices based on available data and objectives This feature was mentioned in 16 AtomChat.io reviews.

Based on 20 AtomChat.io reviews. Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes This feature was mentioned in 19 AtomChat.io reviews.

Works across multiple software systems or databases 20 reviewers of AtomChat.io have provided feedback on this feature.

Improves performance based on feedback and experience 19 reviewers of AtomChat.io have provided feedback on this feature.

As reported in 19 AtomChat.io reviews. Engages in human-like conversation for task delegation

Based on 19 AtomChat.io reviews. Anticipates needs and offers suggestions without prompting

Based on 20 AtomChat.io reviews. Makes informed choices based on available data and objectives