AtomChat.io Features

As reported in 28 AtomChat.io reviews. Provides a repository of information that can be used by those seeking support.

Makes articles in the knowledge base searchable on the web. This feature was mentioned in 28 AtomChat.io reviews.

As reported in 28 AtomChat.io reviews. Enables users to engage with other users to solve common issues.

As reported in 28 AtomChat.io reviews. Optimizes the customer self-service experience on mobile devices

Gives the user targeted, personalized results based on their activity or preferences 28 reviewers of AtomChat.io have provided feedback on this feature.

Based on 27 AtomChat.io reviews. Allows users to add custom branding (logos, brand colors, etc.) to self-service portals, chatbots, etc.

As reported in 28 AtomChat.io reviews. Automates some or all operation related tasks

Utilizes artificial intelligence to improve workflows or customer experiences This feature was mentioned in 28 AtomChat.io reviews.

Based on 28 AtomChat.io reviews. Allows easy integrations with applications, such as messenger applications, APIs, and customer support tools

Based on 42 AtomChat.io reviews. Mapped-out responses for conversations.

Artificial intelligence (AI) and chatbot involvement. 42 reviewers of AtomChat.io have provided feedback on this feature.

Live human component of conversations. This feature was mentioned in 40 AtomChat.io reviews.

Based on 41 AtomChat.io reviews. Quality of interface for designing and customizing conversation maps.

Conversations enacted over social media. 40 reviewers of AtomChat.io have provided feedback on this feature.

Conversations enacted through embedding or pop-ups on websites. This feature was mentioned in 40 AtomChat.io reviews.

Conversations enacted through text message (SMS). This feature was mentioned in 36 AtomChat.io reviews.

Conversations enacted through voice assistants. 37 reviewers of AtomChat.io have provided feedback on this feature.

Based on 37 AtomChat.io reviews. Conversations enacted through other channels.

Overall quality of customer targeting based on needs or situations. 40 reviewers of AtomChat.io have provided feedback on this feature.

Based on 38 AtomChat.io reviews. Creation and modification of customer profiles based on conversations.

Reporting based around specific and overall conversation results. 40 reviewers of AtomChat.io have provided feedback on this feature.

Capture and organization of leads from conversations. 36 reviewers of AtomChat.io have provided feedback on this feature.

Success rate of conversations leading to customer purchases. This feature was mentioned in 39 AtomChat.io reviews.

Based on 61 AtomChat.io reviews. Customize your chat workflows with rules and automations.

Control who the chatbot converses with (and when). 61 reviewers of AtomChat.io have provided feedback on this feature.

As reported in 59 AtomChat.io reviews. Has the ability to connect interlocator with a human agent when the need arises.

Based on 59 AtomChat.io reviews. Can provide interlocators with menus, through which they can choose a relevant response.

Can send triggered sequence of automated messages sent on a predefined schedule in a targeted fashion. 58 reviewers of AtomChat.io have provided feedback on this feature.

Provide tools for live chat on one's website. 58 reviewers of AtomChat.io have provided feedback on this feature.

Based on 59 AtomChat.io reviews. Allows easy integrations with applications, such as messenger applications, APIs, and customer support tools.

Based on 59 AtomChat.io reviews. Has the ability to customize look and feel of chatbot to match` company branding.

Gives user the ability to analyze conversations with the chatbot and see its performance. 60 reviewers of AtomChat.io have provided feedback on this feature.

Allows users to test the efficacy of various responses through A/B testing. This feature was mentioned in 58 AtomChat.io reviews.

Based on 58 AtomChat.io reviews. Allows for varying access to chatbot and admin settings, depending on user, their role, etc.

Can collect and store information from interlocators, such as email, phone number, etc. This feature was mentioned in 58 AtomChat.io reviews.

Allows users to generate text based on a text prompt. 50 reviewers of AtomChat.io have provided feedback on this feature.

As reported in 50 AtomChat.io reviews. Condenses long documents or text into a brief summary.

Based on 22 AtomChat.io reviews. Condenses long documents or text into a brief summary.

Allows users to establish automated workflows and triggers to deliver transactional WhatsApp messages and notifications 31 reviewers of AtomChat.io have provided feedback on this feature.

Enables users to send mass WhatsApp marketing campaigns This feature was mentioned in 31 AtomChat.io reviews.

Facilitates two-way WhatsApp messaging to encourage subscriber engagement and loyalty 32 reviewers of AtomChat.io have provided feedback on this feature.

Offers features for personalizing WhatsApp messages based on customer information or past behavior 31 reviewers of AtomChat.io have provided feedback on this feature.

Based on 31 AtomChat.io reviews. Allow users to share promotions with subscribers via WhatsApp

Based on 31 AtomChat.io reviews. Provides automated WhatsApp message replies to recipients

As reported in 30 AtomChat.io reviews. Deliver tailored promotions to specific audience segments

Facilitates the integration of WhatsApp messaging into existing business applications through WhatsApp Business API This feature was mentioned in 31 AtomChat.io reviews.

Allow customers to browse, discover, research, purchase, and complete payment in real-time 29 reviewers of AtomChat.io have provided feedback on this feature.

As reported in 30 AtomChat.io reviews. Provides analytics on opt-ins, open and delivery rates, and click-throughs

Capability to perform complex tasks without constant human input 17 reviewers of AtomChat.io have provided feedback on this feature.

Ability to break down and plan multi-step processes 17 reviewers of AtomChat.io have provided feedback on this feature.

Based on 17 AtomChat.io reviews. Works across multiple software systems or databases

Improves performance based on feedback and experience This feature was mentioned in 17 AtomChat.io reviews.

As reported in 17 AtomChat.io reviews. Engages in human-like conversation for task delegation

As reported in 17 AtomChat.io reviews. Anticipates needs and offers suggestions without prompting

As reported in 16 AtomChat.io reviews. Makes informed choices based on available data and objectives

Capability to perform complex tasks without constant human input This feature was mentioned in 20 AtomChat.io reviews.

Ability to break down and plan multi-step processes 19 reviewers of AtomChat.io have provided feedback on this feature.

Based on 20 AtomChat.io reviews. Works across multiple software systems or databases

Improves performance based on feedback and experience 19 reviewers of AtomChat.io have provided feedback on this feature.

Based on 19 AtomChat.io reviews. Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting This feature was mentioned in 19 AtomChat.io reviews.

Makes informed choices based on available data and objectives This feature was mentioned in 20 AtomChat.io reviews.