---
title: Atlantech Online Reviews
meta_title: 'Atlantech Online Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how Atlantech Online works for a business like yours.
aggregate_rating:
  rating_value: 5.0
  review_count: 2
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Collaboration & Productivity
  url: https://www.g2.com/categories/collaboration-productivity
---


# Atlantech Online Reviews
**Vendor:** Atlantech Online  
**Category:** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)  
**Average Rating:** 5.0/5.0  
**Total Reviews:** 2
## About Atlantech Online
Atlantech Online, Inc. is a leading public utility that operates in Maryland, Virginia and the District of Columbia, offering a range of top-quality fiber, telephone, and data center services to both business and government organizations. In addition, Atlantech also offers fiber and telephone services throughout the United States. With its headquarters situated in Silver Spring, MD, Atlantech is committed to providing its customers with exceptional service and state-of-the-art technology. At the heart of Atlantech's operation is its core fiber network that links its data centers and connects to more than 300 major office buildings throughout the Washington, DC region. The company's range of services includes high-speed internet service, cloud connectivity, MPLS, and other data networking solutions, telephone service, and colocation in its wholly owned and operated data centers. Atlantech's cutting-edge services are designed to meet the unique needs of its customers, whether they require high-speed internet for their business operations or cloud connectivity to streamline their data storage and management. The company's telephone services, including Microsoft Teams Calling (Operator Connect, Direct Routing and Direct Routing for GCC High) SIP Trunking, hosted PBX, UCaaS, PRI, POTS Line Replacement, and call center services are tailored to meet the specific needs of business and government. In addition to its extensive range of services, Atlantech boasts a multi-terabit per second fiber backbone that can support a wide variety of solutions as its customers' networks evolve. This scale ensures that Atlantech can continue to meet its customers' changing needs well into the future. For those interested in learning more about Atlantech Online and its services, additional information can be found at www.atlantech.net, or by contacting the company directly at 800-256-1612.



## Atlantech Online Pros & Cons
**What users like:**

- Users praise Atlantech Online for their **exceptional customer support** , ensuring seamless transitions and top-notch service quality. (2 reviews)
- Users praise Atlantech Online for their **exceptional reliability** and seamless support during complex transitions. (2 reviews)
- Users commend Atlantech Online for their **exceptional security and compliance** during critical migrations to secure environments. (2 reviews)
- Users commend Atlantech for their **excellent communication and responsiveness** during the smooth transition to Microsoft Teams. (1 reviews)
- Users commend the **convenience** of Atlantech's seamless transition, ensuring smooth operations without disruptions to communications. (1 reviews)
- Users commend Atlantech for their **easy integration** , ensuring a seamless transition to Microsoft Teams without disruptions. (1 reviews)
- Helpful (1 reviews)
- Users value the **seamless integration** provided by Atlantech, crucial for smooth transitions in compliance-sensitive environments. (1 reviews)
- Quick Response (1 reviews)
- Team Collaboration (1 reviews)

## Atlantech Online Reviews
  ### 1. Best-in-Class Technical Support and Top Notch Data Center Hosting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michael W. | Co-founder & Chief Technology Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 16, 2026

**What do you like best about Atlantech Online?**

Atlantech Online's Support Team is some of the best technical support that I have worked with in my 30 plus years of IT experience. Additionally they offer top notch data center hosting.

**What do you dislike about Atlantech Online?**

We've been Atlantech Online customers for 17 years and counting and I can't think of anything that I would change with regards to our relationship with them.

**What problems is Atlantech Online solving and how is that benefiting you?**

We needed a secure data center close to our offices—one that could support our specific requirements and scale as our company’s needs grew. We initially started in the Silver Spring Data Center and later moved to the Rockville Data Center when it opened, since it offered easier access from our office. They’ve provided real convenience for us, and the staff is exceptionally knowledgeable and highly communicative; over the years, they’ve helped us out with many things both large and small. Their reliability and dependability are the main reasons we’ve remained long-time customers.

  ### 2. Flawless Zoom Gov to Teams Migration—Exceptional Support and Security

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joel T. | Senior IT Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 13, 2025

**What do you like best about Atlantech Online?**

Transitioning from Zoom for Government to Microsoft Teams in a GCC High environment was a critical move for our organization, driven by compliance, security, and integration needs. With a tight timeline and complex regulatory requirements, we knew we needed a partner who understood both the technical and federal landscape. Atlantech delivered exactly that.

From day one, their team demonstrated a deep understanding of the nuances involved in migrating to a GCC High tenant. They worked closely with us to ensure our phone numbers were ported over seamlessly—coordinating with carriers, validating routing, and ensuring continuity of service throughout the process. Despite the compressed schedule, Atlantech executed flawlessly, completing the number porting and Teams voice enablement without a hitch.

What truly set them apart was their responsiveness and clarity. They kept us informed at every step, anticipated potential roadblocks, and provided solutions before issues could arise. Thanks to their support, our users experienced a smooth transition with no disruption to communications—and we now have a secure, compliant Teams environment fully aligned with our mission.

If you're navigating a Zoom Gov to GCC High migration, Atlantech is the partner you want in your corner.

**What do you dislike about Atlantech Online?**

Nothing to note.  They've done what was expected.

**What problems is Atlantech Online solving and how is that benefiting you?**

They have provided an SMS solution which is not provided by Microsoft GCC high.



- [View Atlantech Online pricing details and edition comparison](https://www.g2.com/products/atlantech-online/reviews?qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-12+12%3A11%3A52+-0500&secure%5Bsession_id%5D=a39ed2b3-f567-4aa2-8f08-eb268448dc78&secure%5Btoken%5D=ced83bb2090fe636920fd12bb6f781727623e1810199df65dc777f4c670d5eb1&format=llm_user)

## Atlantech Online Features
**Additional Functionality**
- Third-Party Integrations
- To-Do List
- @mentions
- Single Sign On
- File Management
- Activity Dashboard
- Drag & Drop
- Alerts/Notifications
- Prioritization
- Access Controls/Permissions
- Screen Sharing
- Content Management
- Brainstorming
- AI Copilot
- File Transfer
- Calendar Management
- Status Tracking
- Real-Time Notifications
- Version Control
- Task Management
- Activity Tracking
- Real Time Editing
- Communication Management
- Chat/Messaging
- Tagging
- Generative AI
- Assignment Management
- Task Scheduling
- Project Management
- Collaboration Tools
- Workflow Management
- Secure Data Storage
- File Sharing
- Document Storage
- Task Progress Tracking
- Discussions/Forums
- Commenting/Notes
- Reporting & Statistics
- Contact Management
- Video Conferencing
- Progress Tracking
- Mobile Access
- API
- Document Management
- Customizable Branding

**Security**
- Compliance
- Disaster Recovery
- Data Center Security

**Basic Communication - Cloud PBX**
- Call Management
- Communication Management
- Scalability
- Integrations
- Mobile Accessibility
- Accessibility
- Contact Management
- Queue Management
- Computer Telephony Integration
- Call List Management
- Fax Management

**Platform Basics - VoIP Providers**
- PBX systems, VoIP Softphone
- Call Management
- Network monitoring
- Integrations
- Virtual PBX
- SIP trunking services
- Contact Management
- Communication Management
- Fax Management
- Call List Management
- Call Center Management
- Queue Management
- Third-Party Integrations
- Computer Telephony Integration
- Real-Time Monitoring
- Call Monitoring
- Workflow Management
- Call Center Integration

**Agentic AI - UCaaS Platforms**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Third-Party Integrations

**Basic Communication**
- Phone Calls
- Video Calls
- Instant Messaging
- Screen Sharing
- Conference Calls
- Desk-to-Desk Calls
- SMS Messaging
- Chat/Messaging
- Video Call Recording
- Two-Way Audio & Video
- SIP Trunking

**Extensions**
- Tenancy Flexibility
- Native VoIP
- CCaaS Option

**System Support**
- 24/7 Availability
- Scalability
- Cooling system

**Advanced Features - Cloud PBX**
- Security and Compliance
- Analytics and Reporting
- Support and Reliability
- Automated attendant
- Real-Time Analytics

**Agentic AI - VoIP Providers**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Additional Functionality**
- Virtual Extensions
- Call Disposition
- Customizable Caller ID
- Alerts/Notifications
- Generative AI
- Call Tracking
- SMS Messaging
- Call Routing
- Call Recording
- Conferencing
- Call Transfer
- Callback Scheduling
- Role-Based Permissions
- Automatic Call Distribution
- Interaction Tracking
- Collaboration Tools
- Real-Time Updates
- On-Demand Recording
- Mobile Access
- AI Copilot
- IVR
- Customizable Reports
- Activity Dashboard
- Call Monitoring
- Voice Mail
- Video Conferencing
- Caller ID
- SIP Trunking
- For Cloud Phone Systems
- Ring Groups

**Access**
- Software Pairing
- Browser Extension
- Individual Download

**Advanced Features**
- Hold Music
- Automated Attendants
- VOiP Number

**Features**
- Voicemail to Email
- Voicemail to SMS
- File Sharing
- Voice Conferencing
- Video Conferencing
- Conference Transcripts
- Electronic Faxes
- IVR
- Video Call Recording
- Customizable Reports
- Real-Time Reporting
- Meeting Management
- Screen Sharing
- Two-Way Audio & Video
- Virtual Voicemail

**Additional Functionality**
- Live Chat
- Multi-Channel Communication
- Customizable Reports
- Call Tracking
- Automatic Call Distribution
- Real-Time Data
- Purchasing & Receiving
- Employee Directory
- AI Copilot
- Activity Tracking
- Collaboration Tools
- Call Scripting
- Real-Time Reporting
- Call Recording
- Real-Time Analytics
- Virtual Call Center
- Activity Dashboard
- Reporting & Statistics
- CRM
- Auto-Dialer
- Generative AI
- Contact Database
- Call Transfer
- Call Reporting
- Call Logging
- Voice Mail
- Caller ID
- Customizable Caller ID
- Mobile Access
- Callback Scheduling
- IVR
- API
- Interaction Tracking
- Call Routing
- Alerts/Notifications
- Video Conferencing
- Call Conferencing
- Call Disposition
- Predictive Dialer
- Spam Blocker
- On-Demand Recording
- Caller Profiles
- Multiple User Accounts
- VoIP Connection
- Conferencing
- Text to Speech
- Reporting/Analytics
- VoIP
- Call Queues
- Call Screening
- Access Controls/Permissions
- Online Voice Transmission
- Unified Communications
- Voicemail Transcription

**Additional Functionality**
- Trend Analysis
- Generative AI
- Voice Mail
- SSL Security
- Caller ID
- Multi-Channel Communication
- Activity Tracking
- Interaction Tracking
- Alerts/Notifications
- Virtual Backgrounds
- Mobile Access
- Contact Management
- Call Center Management
- Access Controls/Permissions
- Call Tracking
- Call Transfer
- Group Messaging
- Call Recording
- AI Copilot
- Call Monitoring
- Task Management
- SMS Messaging
- Reporting & Statistics
- Activity Dashboard
- Call Routing
- Multi-User Collaboration
- Single Sign On
- Chat/Messaging

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