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Artologik HelpDesk

Artologik HelpDesk Alternatives & Competitors

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Top Alternatives to Artologik HelpDesk

  • Zoho Desk
  • Freshdesk
  • Zendesk Support Suite
  • Salesforce Service Cloud
  • LiveAgent

Top 20 Alternatives & Competitors to Artologik HelpDesk

Browse options below. Based on reviewer data you can see how Artologik HelpDesk stacks up to the competition, check reviews from current & previous users in industries like #<Competitors::ProgrammaticText::Description::NullFilters:0x00007f37d4d833b8>, and find the best product for your business.
    #1
  1. Zoho Desk

    (2,768)4.4 out of 5
    Optimized for quick response
  2. Zoho Desk pulls in all your customer interactions from across multiple channels into a single, clean interface. You can then seamlessly continue these conversations and help customers easily.

    Categories in common with Artologik HelpDesk:
    AR
    Easy to install. Does what it says on the tin. Intuitive, clean. Have tried the raft of others and for me this just does what you want. no ads, no fussy screens. Nice.
    #2
  3. Freshdesk

    (2,348)4.4 out of 5
    Optimized for quick response
  4. Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.

    Categories in common with Artologik HelpDesk:
    Vernon S.
    VS
    I like the way that FreshDesk, FreshCaller and Freschat integrated together. We were able to a number of other programs that consolidated our stack.
    18%   of software applications aren't well liked by teams using them.
    Find out how your team feels about your stack with G2 Pulse Surveys.
    Learn More
    #3
  5. Zendesk Support Suite

    (2,284)4.2 out of 5
    Optimized for quick response
  6. Provide customer support by email, social media, voice, and mobile phone with complete data reporting, TRUSTe certification, and 90+ integrations.

    Categories in common with Artologik HelpDesk:
    DS
    The legibility and responsiveness of the ticketing system.
    #4
  7. Salesforce Service Cloud

    (1,537)4.1 out of 5
    Optimized for quick response
  8. Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.

    Categories in common with Artologik HelpDesk:
    UC
    I like the social media integration / look-feel on the program. I liked the intuitiveness while not taking away from the basic purpose of the program. It enhances the things a company can do in...Read more
    #5
  9. LiveAgent

    (1,311)4.5 out of 5
  10. LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.

    Categories in common with Artologik HelpDesk:
    Kartik Ahuja™ M.
    KM
    1) Ability to add help articles 2) Ability to add your own phone number and manage calls 3) Divide stuff internally as "Departments" and take them one by one depending upon the nature of the...Read more
    #6
  11. Intercom

    (1,296)4.4 out of 5
    Optimized for quick response
  12. Intercom allows you to communicate personally with every single customer.

    Categories in common with Artologik HelpDesk:
    AI
    I love being able to tie it to our knowledge base and answer users in real time. I also love the chat bot and how it makes users feel heard right from the get go. Additionally, I love how easy and...Read more
    #7
  13. LiveChat

    (684)4.5 out of 5
  14. Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system.

    Categories in common with Artologik HelpDesk:
    SP
    LiveChat is well designed and has appealing aesthetics which makes using it pleasurable. It also has lots of features such as a helpdesk and even a chatbot that is integrated within. I also like...Read more
    #8
  15. Front

    (670)4.6 out of 5
    Optimized for quick response
  16. Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.

    Categories in common with Artologik HelpDesk:
    MC
    The ability to chat to internal people around external emails are the main reason for this software. Also internal chats are had around a subject and are not running chats where we were...Read more
    #9
  17. TeamSupport

    (621)4.3 out of 5
    Optimized for quick response
  18. A powerful customer support suite with a focus on collaboration.

    Categories in common with Artologik HelpDesk:
    Jordan K.
    JK
    The ability to create custom fields for data tracking. The ability to post public or private comments. The watercooler is also a cool feature.
    #10
  19. HubSpot Service Hub

    (550)4.4 out of 5
  20. Customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster. Service teams can show the value of their work and prove an actual return on investment because Service Hub is part of the HubSpot CRM platform.

    Categories in common with Artologik HelpDesk:
    GC
    Our Support team has benefitted from sharing information with our sales team which has previously deployed Sales Hub. The Chat Bot works well, nested ticket and variable custom ticket properties...Read more
    #11
  21. Hiver

    (522)4.6 out of 5
    Optimized for quick response
  22. Hiver turns Gmail into a simple, powerful collaboration and customer support tool.

    Categories in common with Artologik HelpDesk:
    Josh L.
    JL
    Hiver works to use my email account as an actionable and assignable task list. My team can now help out with my out-of-control inbox.
    #12
  23. Salesforce Essentials

    (460)4.1 out of 5
  24. Salesforce Essentials makes it easy for small businesses to tap into the power of Salesforce to build stronger customer relationships with a combined sales and support CRM that is easy to use, setup, and maintain — for just $25 per user per month.

    Categories in common with Artologik HelpDesk:
    Alex W.
    AW
    Salesforce Essentials email integration its what makes me happy about the product, the Cloud-Based deployment and the easy of its interface. Searching any information through the tool is supper...Read more
    #13
  25. LiveZilla

    (448)4.6 out of 5
  26. LiveZilla Support Software features Live Chats, Real Time Visitor Monitoring, Online Customer Support, Ticket System, WebCam Chats & Operator to Operator Chats.

    Categories in common with Artologik HelpDesk:
    AC
    One of the best helpdesk software I have ever experience with. Easy to configure server portion and pretty straight forward client configuration. Customer support was really helpful and responded...Read more
    #14
  27. Vtiger All-In-One CRM

    (345)4.3 out of 5
  28. Vtiger All-In-One CRM truly delivers tons of features at low cost. Vtiger manages everything from marketing campaigns, to sales force automation, to customer support.

    Categories in common with Artologik HelpDesk:
    Tiffany H.
    TH
    It's fully featured with several modules, a complete helpdesk solution and CRM integrated in one. It's very easy to set up, has dashboards, syncronization with phone channels and calendar...Read more
    #15
  29. Helpshift

    (321)4.2 out of 5
    Optimized for quick response
  30. Messaging-based customer service platform leveraging Bots and AI. Delivers personalized, scalable customer service in your mobile apps, websites and other digital channels. Dramatically increase CSAT and lower cost to serve customers.

    Categories in common with Artologik HelpDesk:
    Greg D.
    GD
    From a helpdesk technician virepoint Helpshift is incredibly easy to navigate with very little guidance.
    #16
  31. Spiceworks Help Desk

    (291)4.3 out of 5
  32. From network inventory and network monitoring to help desk software, and mobile device management (MDM) to cloud services detection, Spiceworks helps you manage everything about your IT workday from one easy place…for FREE!

    Categories in common with Artologik HelpDesk:
    SS
    Easy setup of the Spiceworks server side software. The software is stable (minus the odd zombie process). Being able to monitor my servers and network in real time is a game changer! Having the...Read more
    #17
  33. Kustomer

    (287)4.4 out of 5
    Optimized for quick response
  34. Kustomer is a CRM designed for customer experience that focuses on customers, not tickets, enabling companies to know everything about every customer.

    Categories in common with Artologik HelpDesk:
    AM
    We are able to pull through multiple numbers from external software tools are sync them all into one place. We plug in our SMS, WHatsApp, Facebook and emails for teams in the US and Europe....Read more
    #18
  35. Agile CRM

    (279)4.0 out of 5
  36. Integrate marketing automation with CRM, social suite, telephony, and web analytics.

    Categories in common with Artologik HelpDesk:
    AC
    Breadth of features for the cost. We've been using this product for about 6 months and the system provides a feature for every business challenge we are trying to solve.
    #19
  37. Gmelius

    (276)4.4 out of 5
    Optimized for quick response
  38. Work together, everywhere! Gmelius offers a unique collaboration platform that integrates with the tools already used by your company. No need to migrate your data to a different solution or train your teams on how to use another application.

    Categories in common with Artologik HelpDesk:
    UI
    Shared labels are very useful for organizing work for teams. Email tracking feature is great for our help desk ticketing system. We can see when someone has read an email. This makes it easier to...Read more
    #20
  39. Dixa

    (236)4.2 out of 5
    Optimized for quick response
  40. Dixa is a conversational customer engagement software that connects brands with customers through personal conversations by making it easy for them to reach you. Never miss a customer by replying to chats, emails, calls and social media messages from one unified platform.

    Categories in common with Artologik HelpDesk:
    SL
    How easy it is to set up and use on a day-to-day basis. Simplicity is key here and the tool makes it very easy to train new team members.