The system is incredibly straightforward and easy to use. The interface is clear and is simple to navigate. The turn around time on reports is quite good, certainly much faster than many of their competitors. In today's job market, long turn around times are a no go. Review collected by and hosted on G2.com.
If something doesn't go well, customer service can be slow to respond. They will respond, but not always in a reasonable time frame. Having a dedicated account rep is good, but it would be nice to have a customer service line as well for urgent questions. Review collected by and hosted on G2.com.



