AppFolio Property Manager Features

Lease Administration Platform Features (10)

Portfolio Administration: Track leases, owned properties, and subleases within the platform. 248 reviewers of AppFolio Property Manager have provided feedback on this feature.
Lease Accounting: Based on 245 AppFolio Property Manager reviews. Manage accounts payable, accounts receivable, expenses, and percentage rent within the platform.
Lease Auditing: As reported in 225 AppFolio Property Manager reviews. Identify potential savings in operations, locate leases to review, and examine detailed asset portfolios.
Document Management: Store and access relevant real estate documents or integrate with enterprise content management software. 249 reviewers of AppFolio Property Manager have provided feedback on this feature.
Critical Date Alarms: Set customizable email or pop-up alerts for events such as rent escalation, security deposit maturation, and lease expirations. This feature was mentioned in 212 AppFolio Property Manager reviews.
Regulatory Compliance: Ensure FASB and Sarbanes-Oxley compliance with built-in management tools. Maintain an electronic record of approvals within the system. This feature was mentioned in 189 AppFolio Property Manager reviews.
Localization: Enables users to view and transact business with the same content in multiple languages and currencies. This feature was mentioned in 181 AppFolio Property Manager reviews.
Integration / APIs: Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications. 187 reviewers of AppFolio Property Manager have provided feedback on this feature.
Reporting: Based on 256 AppFolio Property Manager reviews. Enables reporting of all data contained within the system. Typically contains standard reports as well as the ability to create ad-hoc reports.
Dashboards: As reported in 260 AppFolio Property Manager reviews. An easy to read, often single page, real-time user interface, showing a graphical presentation of the current status and historical trends of Key Performance Indicators (KPIs) to enable instantaneous and informed decisions to be made at a glance.

Leasing (5)

Vacancy Advertising: Manage rental vacancies and syndicate them to real estate listing services directly from the software. This feature was mentioned in 454 AppFolio Property Manager reviews.
Rental Applications: As reported in 468 AppFolio Property Manager reviews. Customize rental application forms to share. Accept or reject applications with applicant dashboards.
Tenant Screening: As reported in 459 AppFolio Property Manager reviews. Request screening of tenant credit, criminal, and eviction data. Accept or reject tenants according to score requirements.
Lease Templates: Create and customize lease templates and addenda to send to existing or current tenants. This feature was mentioned in 420 AppFolio Property Manager reviews.
Document Management: Store and access leases and other relevant real estate documents or integrate with enterprise content management software. This feature was mentioned in 469 AppFolio Property Manager reviews.

Building Operations (5)

Maintenance Service Requests: Based on 478 AppFolio Property Manager reviews. Coordinate emergency and preventative work orders, track maintenance requests, and manage vendor relationships.
Property Inspections: Based on 432 AppFolio Property Manager reviews. Use and configure inspection templates for recurring and on-demand inspections of property.
Service Portals: Based on 473 AppFolio Property Manager reviews. These are typically divided between owner portals and resident portals. Owner portals provide access to property financial information. Resident portals let tenants submit maintanance requests and payments.
Building Announcements: As reported in 429 AppFolio Property Manager reviews. Distribute building notices or emergency updates to resident or team member emails or on the property website.
Resource Reservations: Allow your tenants to request access to conference rooms, elevators, loading docks and other shared resources online. This feature was mentioned in 335 AppFolio Property Manager reviews.

Accounting (5)

Property Accounting: Track tenant payment histories, manage accounts payable/receivable, and automatically reconcile bank accounts with built-in accounting features. 470 reviewers of AppFolio Property Manager have provided feedback on this feature.
Online Payment: Based on 488 AppFolio Property Manager reviews. Accept rent and application fees online, including payments through credit card or check.
Company Financials: Monitor and report on key property and building financial metrics within the system. 435 reviewers of AppFolio Property Manager have provided feedback on this feature.
Certificates of Insurance (COI): Based on 398 AppFolio Property Manager reviews. Manage tenant and vendor COIs in a centralized database, and automate alerts and expiration notifications to ensure timely compliance.
Dashboards: An easy to read, often single page, real-time user interface, showing a graphical presentation of the current status and historical trends of Key Performance Indicators (KPIs) to enable instantaneous and informed decisions to be made at a glance. 478 reviewers of AppFolio Property Manager have provided feedback on this feature.

Communication (5)

Mass Communication: Based on 87 AppFolio Property Manager reviews. The ability to send communication to all or some residents at once.
Calendar: As reported in 69 AppFolio Property Manager reviews. A calendar accessible to all residents that displays community activities and meetings, scheduled maintenance, assessment schedules and collections.
Member Notifications: Based on 80 AppFolio Property Manager reviews. The ability to notify residents through email, SMS, or directly on the website of pertinent information.
Digital Bulletin Board: Based on 61 AppFolio Property Manager reviews. A place for residents and property managers to post non-urgent information that is accessible to the entire community.
Website Builder: As reported in 64 AppFolio Property Manager reviews. Tools to build a website specifically for the community where residents can pay fees, create maintenance requests, and more.

Member Management (2)

Property Management (3)

Payment Gateway: The ability to securely accept payments within the platform. 78 reviewers of AppFolio Property Manager have provided feedback on this feature.
Maintenance Requests: The ability for residents to create maintenance requests and for property managers to organize and fulfill said requests. 85 reviewers of AppFolio Property Manager have provided feedback on this feature.
Property Management Tools - Community Association Management: Tools for property managers to maintain the community, facilities, and resident information. This feature was mentioned in 78 AppFolio Property Manager reviews.

Relationship Management (3)

Lead Generation: Based on 88 AppFolio Property Manager reviews and verified by the G2 Product R&D team. Captures and generates real estate leads from the website and other forms of engagement
Social Media Integration: Based on 68 AppFolio Property Manager reviews and verified by the G2 Product R&D team. Integrates with social media channels, simplifies posting and sharing
CRM Integration: Based on 62 AppFolio Property Manager reviews and verified by the G2 Product R&D team. Connects with existing CRM to leverage client information

Presentation (4)

Website Builder: Based on 64 AppFolio Property Manager reviews and verified by the G2 Product R&D team. Supports the creation and maintenance of a non-IDX website to further agent-client relationship
MLS Integration: Based on 48 AppFolio Property Manager reviews. Facilitates the integration of real estate listings from the MLS database to created website
SEO Strategization: Based on 53 AppFolio Property Manager reviews and verified by the G2 Product R&D team. Enforces or guides website content to fit desired SEO strategy
IDX Website: Based on 42 AppFolio Property Manager reviews. Provides a customizable IDX website to present polished listings to clients

Operations (8)

Tenant Portal: As reported in 352 AppFolio Property Manager reviews. Provides a web-based or app-based portal for tenants to communicate with landlords/property managers, submit service tickets, and more.
Integration with Rental Payment Solution: Integrates with rental payment software to facilitate sending, receiving, and processing of rental payments. This feature was mentioned in 317 AppFolio Property Manager reviews.
Lease Application Management: Streamlines the generation, sharing, and processing lease applications within the core functionality of the property management solution. 332 reviewers of AppFolio Property Manager have provided feedback on this feature.
Tenant Screening: As reported in 332 AppFolio Property Manager reviews. Enables screening of tenants (e.g. background checks, eviction reports, credit checks, etc.) to assess and evaluate prospective tenants.
Amenity Management: Enables the provision and upkeep of amenities and tenant experience services. 289 reviewers of AppFolio Property Manager have provided feedback on this feature.
Accounting Module: Provides landlords and property owners a financial management module to keep track of real estate accounting needs. This feature was mentioned in 330 AppFolio Property Manager reviews.
Maintenance Management: Simplifies the lifecycle of building service or work order requests, from submission to contracting to task completion. This feature was mentioned in 334 AppFolio Property Manager reviews.
Listing Syndication: As reported in 311 AppFolio Property Manager reviews. Automates the distribution of available and/or vacant properties to real estate search engines and multiple listing services (MLS).

Platform Branding (2)

Platform Content (4)

Social Media Management: Capable of managing the social media posts, profiles and overall social brand. 51 reviewers of AppFolio Property Manager have provided feedback on this feature.
Communication Management: Based on 64 AppFolio Property Manager reviews. Has the ability to communicate with clients via business instant messaging, text, calls, or email.
Website Management: Creation of an IDX website or Real estate specifc web builder that is customizable that aids the efforts of agency marketing. 54 reviewers of AppFolio Property Manager have provided feedback on this feature.
Campaign Building: Manage and track the marketing campaigns that may contain focuses on social media, email marketing, flyer creation, or website marketing. 46 reviewers of AppFolio Property Manager have provided feedback on this feature.

Platform Additional Functionality (1)

Platform Integrations (3)

Integration with Real Estate CRM: Integration capabilities with Real Estate CRM products for a comprehensive platform to manage real estate processes. This feature was mentioned in 47 AppFolio Property Manager reviews.
Integration with Virtual Tour: Integration capabilities with Virtual Tour products for a platform to manage tours of real estate properties 47 reviewers of AppFolio Property Manager have provided feedback on this feature.
Integration with Real Estate Activities Management: Integration capabilities with Real Estate Activities Management products for a platform to manage douments, financials and more for a real estate agency This feature was mentioned in 48 AppFolio Property Manager reviews.

Agentic AI - Property Management (6)

Autonomous Task Execution: As reported in 10 AppFolio Property Manager reviews. Capability to perform complex tasks without constant human input
Multi-step Planning: As reported in 10 AppFolio Property Manager reviews. Ability to break down and plan multi-step processes
Cross-system Integration: Works across multiple software systems or databases
Natural Language Interaction: Engages in human-like conversation for task delegation 10 reviewers of AppFolio Property Manager have provided feedback on this feature.
Proactive Assistance: Anticipates needs and offers suggestions without prompting 10 reviewers of AppFolio Property Manager have provided feedback on this feature.
Decision Making: Makes informed choices based on available data and objectives 10 reviewers of AppFolio Property Manager have provided feedback on this feature.