AppFolio Property Manager Features

Track leases, owned properties, and subleases within the platform.

Manage accounts payable, accounts receivable, expenses, and percentage rent within the platform.

Identify potential savings in operations, locate leases to review, and examine detailed asset portfolios.

Store and access relevant real estate documents or integrate with enterprise content management software.

Set customizable email or pop-up alerts for events such as rent escalation, security deposit maturation, and lease expirations.

Ensure FASB and Sarbanes-Oxley compliance with built-in management tools. Maintain an electronic record of approvals within the system.

Enables users to view and transact business with the same content in multiple languages and currencies.

Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications.

Enables reporting of all data contained within the system. Typically contains standard reports as well as the ability to create ad-hoc reports.

An easy to read, often single page, real-time user interface, showing a graphical presentation of the current status and historical trends of Key Performance Indicators (KPIs) to enable instantaneous and informed decisions to be made at a glance.

Manage rental vacancies and syndicate them to real estate listing services directly from the software.

Customize rental application forms to share. Accept or reject applications with applicant dashboards.

Request screening of tenant credit, criminal, and eviction data. Accept or reject tenants according to score requirements.

Create and customize lease templates and addenda to send to existing or current tenants.

Store and access leases and other relevant real estate documents or integrate with enterprise content management software.

Coordinate emergency and preventative work orders, track maintenance requests, and manage vendor relationships.

Use and configure inspection templates for recurring and on-demand inspections of property.

These are typically divided between owner portals and resident portals. Owner portals provide access to property financial information. Resident portals let tenants submit maintanance requests and payments.

Distribute building notices or emergency updates to resident or team member emails or on the property website.

Allow your tenants to request access to conference rooms, elevators, loading docks and other shared resources online.

Track tenant payment histories, manage accounts payable/receivable, and automatically reconcile bank accounts with built-in accounting features.

Accept rent and application fees online, including payments through credit card or check.

Monitor and report on key property and building financial metrics within the system.

Manage tenant and vendor COIs in a centralized database, and automate alerts and expiration notifications to ensure timely compliance.

An easy to read, often single page, real-time user interface, showing a graphical presentation of the current status and historical trends of Key Performance Indicators (KPIs) to enable instantaneous and informed decisions to be made at a glance.

The ability to send communication to all or some residents at once.

A calendar accessible to all residents that displays community activities and meetings, scheduled maintenance, assessment schedules and collections.

The ability to notify residents through email, SMS, or directly on the website of pertinent information.

A place for residents and property managers to post non-urgent information that is accessible to the entire community.

Tools to build a website specifically for the community where residents can pay fees, create maintenance requests, and more.

Profiles for each resident with pertinent information such as payment history, maintenance request history, contact information, and more.

A database of membership information that is easily searchable or sortable.

The ability to securely accept payments within the platform.

The ability for residents to create maintenance requests and for property managers to organize and fulfill said requests.

Tools for property managers to maintain the community, facilities, and resident information.

Captures and generates real estate leads from the website and other forms of engagement

Integrates with social media channels, simplifies posting and sharing

Connects with existing CRM to leverage client information

Supports the creation and maintenance of a non-IDX website to further agent-client relationship

Facilitates the integration of real estate listings from the MLS database to created website

Enforces or guides website content to fit desired SEO strategy

Provides a customizable IDX website to present polished listings to clients

Provides a web-based or app-based portal for tenants to communicate with landlords/property managers, submit service tickets, and more.

Integrates with rental payment software to facilitate sending, receiving, and processing of rental payments.

Streamlines the generation, sharing, and processing lease applications within the core functionality of the property management solution.

Enables screening of tenants (e.g. background checks, eviction reports, credit checks, etc.) to assess and evaluate prospective tenants.

Enables the provision and upkeep of amenities and tenant experience services.

Provides landlords and property owners a financial management module to keep track of real estate accounting needs.

Simplifies the lifecycle of building service or work order requests, from submission to contracting to task completion.

Automates the distribution of available and/or vacant properties to real estate search engines and multiple listing services (MLS).

Connects to external systems and applications as needed to complete team workflows.

Manage the overall brand of the real estate agent or agency and be able to create, edit or share advertisements for external brand.

Capable of managing the social media posts, profiles and overall social brand.

Has the ability to communicate with clients via business instant messaging, text, calls, or email.

Creation of an IDX website or Real estate specifc web builder that is customizable that aids the efforts of agency marketing.

Manage and track the marketing campaigns that may contain focuses on social media, email marketing, flyer creation, or website marketing.

Enables reporting of all data contained within the system. Typically contains standard reports as well as the ability to create ad-hoc reports.

Integration capabilities with Real Estate CRM products for a comprehensive platform to manage real estate processes.

Integration capabilities with Virtual Tour products for a platform to manage tours of real estate properties

Integration capabilities with Real Estate Activities Management products for a platform to manage douments, financials and more for a real estate agency

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Works across multiple software systems or databases

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives