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Amazon Pay for Business Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

13 months

Amazon Pay for Business Integrations

(1)
Integration information sourced from real user reviews.

Amazon Pay for Business Media

Amazon Pay for Business Demo - #1 Product Details Page
#1 Product Details Page
Amazon Pay for Business Demo - #2 - Cart Page
#2 - Cart Page
Amazon Pay for Business Demo - #3 - Sign-In
#3 - Sign-In
Amazon Pay for Business Demo - #4 - Consent
#4 - Consent
Amazon Pay for Business Demo - #5 - Checkout
#5 - Checkout
Amazon Pay for Business Demo - #6 - Order Confirmation
#6 - Order Confirmation
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Amazon Pay for Business Reviews (572)

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Reviews

Amazon Pay for Business Reviews (572)

View 2 Video Reviews
4.5
573 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and fast transactions offered by Amazon Pay for Business, highlighting its convenience for managing payments and earning rewards. The platform's integration with Amazon enhances customer trust, making transactions smoother and more reliable. However, some users note that the app can be slow at times, which affects the overall experience.

Pros & Cons

Generated from real user reviews
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AA
Senior Associate Manager
Small-Business (50 or fewer emp.)
"Effortless, Reliable Payments That Build Customer Trust"
What do you like best about Amazon Pay for Business?

What I like best about Amazon Pay for Business is how simple and reliable it makes accepting payments. Customers already trust Amazon, so they feel comfortable using it, and that builds confidence in my business too. The settlement process is quick, and I don’t have to chase payments or worry about delays. It also integrates smoothly with my existing setup, which saves me time and effort. Overall, it’s convenient for both me and my customers, and that’s what matters most Review collected by and hosted on G2.com.

What do you dislike about Amazon Pay for Business?

While Amazon Pay for Business is convenient overall, one drawback I’ve noticed is the customer support response time—it can take longer than expected to resolve issues. The dashboard could also be more intuitive, especially when tracking settlements or reconciling payments. Additionally, the transaction fees feel a bit higher compared to some other platforms, which can add up for small businesses. Improving these areas would make the service much stronger Review collected by and hosted on G2.com.

Dipali K.
DK
"Easy and secure payment solution"
What do you like best about Amazon Pay for Business?

I find using Amazon Pay for Business extremely easy and reliable. It is secure, so I am not afraid of fraud issues. Making payments through it has become very simple, and the problem of cash is also resolved. I have neither faced any problem nor any difficulty. The setup process is also very simple and transactions happen easily. I would give it ten out of ten points. Review collected by and hosted on G2.com.

What do you dislike about Amazon Pay for Business?

Sometimes server issues occur, but I try again after some time and the payment goes through easily. Review collected by and hosted on G2.com.

King K.
KK
"Streamlined Checkout, Trusted Brand"
What do you like best about Amazon Pay for Business?

I use Amazon Pay for Business to accept online payments securely and conveniently. It helps streamline checkout, reduces payment friction, and improves the overall customer experience by allowing users to pay with their Amazon accounts. I appreciate its seamless integration, high security standards, and the trust customers already have in the Amazon brand, making it a reliable and efficient payment solution. The easy integration saves time, while strong security reduces risk and increases customer trust, making it a dependable payment solution for our business. The initial setup was straightforward and easy to complete. The documentation was clear, and the integration process didn’t require much time or technical effort, allowing us to get up and running quickly. Review collected by and hosted on G2.com.

What do you dislike about Amazon Pay for Business?

Most features work smoothly, though enhanced reporting and additional customization options would further improve the overall experience. Review collected by and hosted on G2.com.

SB
Admin Manager
Small-Business (50 or fewer emp.)
"Rewarding Experience with Instant Payments and Cashback"
What do you like best about Amazon Pay for Business?

The main reason I use this app is for the reward points, cash back, and the instant payment platform, which make it convenient and appealing to use. It also helps me schedule my monthly payments on time, so I don’t miss them. Review collected by and hosted on G2.com.

What do you dislike about Amazon Pay for Business?

The main issue I have is with the high transaction fees, which I find quite frustrating. Additionally, the customer care team is very irresponsible, and I am not happy with the way they treat their customers. I also dislike how they tend to drag out any issues instead of resolving them promptly. Review collected by and hosted on G2.com.

Swarup D.
SD
Self employed
Small-Business (50 or fewer emp.)
"Streamlined Payments, Needs Faster Support"
What do you like best about Amazon Pay for Business?

I really like how Amazon Pay for Business makes receiving customer payments easy and secure. The payment process is smooth, transactions go smoothly, and money gets credited on time, which saves me time in daily business operations. The dashboard is easy to understand, and I also feel confident with the security they offer. Plus, customers trust Amazon, which makes payments happen faster and with fewer issues. The initial setup was mostly easy; the steps were clear, and onboarding didn’t take much time, which I appreciate. Review collected by and hosted on G2.com.

What do you dislike about Amazon Pay for Business?

Customer support slow at times when there’s a payment issue. If they improve response time it would be even better. Review collected by and hosted on G2.com.

Fareed R.
FR
Bookkeeper
"Streamlines Payments with Security and Ease"
What do you like best about Amazon Pay for Business?

I like Amazon Pay for Business because it makes online payments fast, secure, and easy for both customers and businesses. It solves payment friction by allowing customers to pay quickly with their Amazon accounts, helping reduce cart abandonment and ensuring secure transactions while simplifying tracking and refunds. I also appreciate how trusted it is by customers and how smoothly it integrates with online stores. Additionally, I use it alongside my e-commerce platform and accounting software to manage orders, payments, and financial tracking seamlessly. Review collected by and hosted on G2.com.

What do you dislike about Amazon Pay for Business?

One drawback is that setup and verification can take time, and fees can be higher for small transactions. More flexible onboarding would improve it. Review collected by and hosted on G2.com.

VIJAY M.
VM
"Secure and Fast, But Needs Better Support"
What do you like best about Amazon Pay for Business?

I like that Amazon Pay for Business boosts customer trust and reduces fraud against merchants and customers. It's a secure and fast medium, offering a simple setup that even a first-time user can handle. In my opinion, it's totally safe, secure, and furious, which is why I would rate it 10 out of 10. Review collected by and hosted on G2.com.

What do you dislike about Amazon Pay for Business?

I dislike the lack of customer support, which is the main issue. The complaints already raised have to go through a very slow process, which should be noticed carefully. Review collected by and hosted on G2.com.

Avijit K.
AK
"Fast Payments with No Extra Fees"
What do you like best about Amazon Pay for Business?

I use Amazon Pay for Business for taking payments because it is very fast, and the payment completes within a second without any extra charge. I like that it's free of cost, making it even more appealing. Sometimes, it offers rewards for taking payments, which adds extra value. The initial setup was also very easy, making it convenient to start using. Review collected by and hosted on G2.com.

What do you dislike about Amazon Pay for Business?

It should introduce a sound box like Paytm Sound Box. Review collected by and hosted on G2.com.

Apeksha J.
AJ
Hospital Manager
Mid-Market (51-1000 emp.)
"My experience using Amazon pay at my phone"
What do you like best about Amazon Pay for Business?

Amazon pay for business is a great upi app along with various new sections which helps me in bill payment of my hospital departments. Like electricity, water and gas bill i usually pay form amazon pay for business. I get various cashback and points from it. Amazon pay balance can be used in most of the mode of payment that is very helpful if sometimes my admin team is running short of cash. Our hospital various procurement item is being purchased from Amazon business and Amazon pay balance can easily be used for our purchase. Amazon pay for business is very good multiple payment option app in phone as well as pc if its there I don't need to install any other upi payment platform. Review collected by and hosted on G2.com.

What do you dislike about Amazon Pay for Business?

There is nothing to dislike about this app it's work fine and give good cash back. So i love using this app till now didn't find any flaws. Review collected by and hosted on G2.com.

GD
"Boosts Conversions with Ease, Perfect for E-commerce"
What do you like best about Amazon Pay for Business?

I like that Amazon Pay for Business supports multiple currencies and payment methods. Customers can use their preferred payment methods, like credit cards, debit cards, and gift cards, making checkout faster and more convenient. Plus, the initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Amazon Pay for Business?

Amazon Pay for Business is primarily online focused, which can be a drawback for businesses with significant offline or in-person sales. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

13 months

Average Discount

15%

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Amazon Pay for Business Features
Encryption
Credit Card Processing
Mobile Payments
Reporting & Analytics
E-commerce Integration
Processing Fees
Online payment portal
POS Verification
Product Avatar Image
Amazon Pay for Business