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Amazon Pay for Business

By Amazon

4.5 out of 5 stars

How would you rate your experience with Amazon Pay for Business?

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Amazon Pay for Business Reviews & Product Details

Profile Status

This profile is currently managed by Amazon Pay for Business but has limited features.

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Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

13 months

Amazon Pay for Business Media

Amazon Pay for Business Demo - #1 Product Details Page
#1 Product Details Page
Amazon Pay for Business Demo - #2 - Cart Page
#2 - Cart Page
Amazon Pay for Business Demo - #3 - Sign-In
#3 - Sign-In
Amazon Pay for Business Demo - #4 - Consent
#4 - Consent
Amazon Pay for Business Demo - #5 - Checkout
#5 - Checkout
Amazon Pay for Business Demo - #6 - Order Confirmation
#6 - Order Confirmation
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Amazon Pay for Business Reviews (563)

View 2 Video Reviews
Reviews

Amazon Pay for Business Reviews (563)

View 2 Video Reviews
4.5
563 reviews

Pros & Cons

Generated from real user reviews
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AA
Senior Associate Manager
Small-Business (50 or fewer emp.)
"Effortless, Reliable Payments That Build Customer Trust"
What do you like best about Amazon Pay for Business?

What I like best about Amazon Pay for Business is how simple and reliable it makes accepting payments. Customers already trust Amazon, so they feel comfortable using it, and that builds confidence in my business too. The settlement process is quick, and I don’t have to chase payments or worry about delays. It also integrates smoothly with my existing setup, which saves me time and effort. Overall, it’s convenient for both me and my customers, and that’s what matters most Review collected by and hosted on G2.com.

What do you dislike about Amazon Pay for Business?

While Amazon Pay for Business is convenient overall, one drawback I’ve noticed is the customer support response time—it can take longer than expected to resolve issues. The dashboard could also be more intuitive, especially when tracking settlements or reconciling payments. Additionally, the transaction fees feel a bit higher compared to some other platforms, which can add up for small businesses. Improving these areas would make the service much stronger Review collected by and hosted on G2.com.

Swarup D.
SD
Self employed
Small-Business (50 or fewer emp.)
"Streamlined Payments, Needs Faster Support"
What do you like best about Amazon Pay for Business?

I really like how Amazon Pay for Business makes receiving customer payments easy and secure. The payment process is smooth, transactions go smoothly, and money gets credited on time, which saves me time in daily business operations. The dashboard is easy to understand, and I also feel confident with the security they offer. Plus, customers trust Amazon, which makes payments happen faster and with fewer issues. The initial setup was mostly easy; the steps were clear, and onboarding didn’t take much time, which I appreciate. Review collected by and hosted on G2.com.

What do you dislike about Amazon Pay for Business?

Customer support slow at times when there’s a payment issue. If they improve response time it would be even better. Review collected by and hosted on G2.com.

Fareed R.
FR
Bookkeeper
"Streamlines Payments with Security and Ease"
What do you like best about Amazon Pay for Business?

I like Amazon Pay for Business because it makes online payments fast, secure, and easy for both customers and businesses. It solves payment friction by allowing customers to pay quickly with their Amazon accounts, helping reduce cart abandonment and ensuring secure transactions while simplifying tracking and refunds. I also appreciate how trusted it is by customers and how smoothly it integrates with online stores. Additionally, I use it alongside my e-commerce platform and accounting software to manage orders, payments, and financial tracking seamlessly. Review collected by and hosted on G2.com.

What do you dislike about Amazon Pay for Business?

One drawback is that setup and verification can take time, and fees can be higher for small transactions. More flexible onboarding would improve it. Review collected by and hosted on G2.com.

SB
Admin Manager
Small-Business (50 or fewer emp.)
"Rewarding Experience with Instant Payments and Cashback"
What do you like best about Amazon Pay for Business?

The main reason I am use to this app is the reward points, cash back, and the instant payment platform, which make using it convenient and appealing. Review collected by and hosted on G2.com.

What do you dislike about Amazon Pay for Business?

The main issue I have is with the high transaction fees, which I find quite frustrating. Additionally, the customer care team is very irresponsible, and I am not happy with the way they treat their customers. I also dislike how they tend to drag out any issues instead of resolving them promptly. Review collected by and hosted on G2.com.

Apeksha J.
AJ
Hospital Manager
Mid-Market (51-1000 emp.)
"My experience using Amazon pay at my phone"
What do you like best about Amazon Pay for Business?

Amazon pay for business is a great upi app along with various new sections which helps me in bill payment of my hospital departments. Like electricity, water and gas bill i usually pay form amazon pay for business. I get various cashback and points from it. Amazon pay balance can be used in most of the mode of payment that is very helpful if sometimes my admin team is running short of cash. Our hospital various procurement item is being purchased from Amazon business and Amazon pay balance can easily be used for our purchase. Amazon pay for business is very good multiple payment option app in phone as well as pc if its there I don't need to install any other upi payment platform. Review collected by and hosted on G2.com.

What do you dislike about Amazon Pay for Business?

There is nothing to dislike about this app it's work fine and give good cash back. So i love using this app till now didn't find any flaws. Review collected by and hosted on G2.com.

Jay S.
JS
Inventory Control Specialist
Small-Business (50 or fewer emp.)
"Effortless Amazon Pay Integration with Broad Audience Reach"
What do you like best about Amazon Pay for Business?

It gives me exposure to the vast audience using amazon, it very easily to integrate amazon pay with existing services. Review collected by and hosted on G2.com.

What do you dislike about Amazon Pay for Business?

The part where amazon can increase is the fees as the fees are relatively high compared to competitors, and we as a business have relatively less information about customer data. Review collected by and hosted on G2.com.

Manish S.
MS
Sme physics
Mid-Market (51-1000 emp.)
"User-Friendly Interface with Seamless Transactions"
What do you like best about Amazon Pay for Business?

I like Amazon Pay for Business for shopping and payments because it provides ease in access of product sales and money transfer. Its user-friendly interface stands out to me. I also like the various features of Amazon that make transactions and shopping easier. The initial setup was very easy, and I liked it very much. Review collected by and hosted on G2.com.

What do you dislike about Amazon Pay for Business?

nothing i like it a lot Review collected by and hosted on G2.com.

Akash K.
AK
Software Engineer
Small-Business (50 or fewer emp.)
"Effortless Setup and User-Friendly Experience"
What do you like best about Amazon Pay for Business?

Amazon Pay for Business is very easy to set up, even for someone without much technical knowledge. Its user-friendly design makes it accessible and simple to use. Review collected by and hosted on G2.com.

What do you dislike about Amazon Pay for Business?

There is nothing about Amazon Pay that I can mention as a dislike. Review collected by and hosted on G2.com.

Anam K.
AK
Senior Product Marketing manager
Mid-Market (51-1000 emp.)
"Convenient and Reliable"
What do you like best about Amazon Pay for Business?

What I like best about Amazon Pay for Business is the trust it builds with customers, thanks to the Amazon brand. It offers a smooth, fast checkout, easy integration, and secure transactions — all of which help boost conversions and customer satisfaction. Review collected by and hosted on G2.com.

What do you dislike about Amazon Pay for Business?

What I dislike about Amazon Pay for Business is the limited customer support responsiveness and lack of flexibility in customizing the payment experience for my brand. It could also expand merchant acceptance and marketing tools. Review collected by and hosted on G2.com.

rishabh m.
RM
Senior Project Manager
Information Technology and Services
Mid-Market (51-1000 emp.)
"Amazon Pay: A versatile Payment Option"
What do you like best about Amazon Pay for Business?

As we all know amazon marketplace is huge but amazon pay does not limits itself. You can shop on any other ecommerce platform with just a single click from amazon pay.

Its a widespread adoption between various online merchants makes it a versatile tool for both consumers and businesses. Its optimum customer support is widely available with multiple options like chat, email or call. Review collected by and hosted on G2.com.

What do you dislike about Amazon Pay for Business?

If you are not familiar with amazons interface then users will require some time to navigate its payment methodology and get used to it. One more point I will highlight if a user utilizing amazon pay for both personal and business purposes then its quite difficult to separate both finances accordingly which could be a challenge for some users. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

13 months

Average Discount

15%

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Amazon Pay for Business Features
Encryption
Credit Card Processing
Mobile Payments
Reporting & Analytics
E-commerce Integration
Processing Fees
Online payment portal
POS Verification
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Amazon Pay for Business
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