
Airfocus has been really helpful in collecting user feedback in one place and making it easy to connect that feedback to initiatives in our roadmap. This has made it much simpler to ensure our plans are informed by user needs. The tool is also very customisable, allowing us to create workspaces and roadmaps tailored to our outcome based approach. This flexibility and ability to link customer feedback has helped us keep the team aligned and focused on achieving our goals. Review collected by and hosted on G2.com.
As it's so customisable, there’s a slight learning curve when getting started, especially if you're unfamiliar with or haven't used similar tools in the past. I would highly recommend having calls with their customer service team to get it set up the way you want. Review collected by and hosted on G2.com.
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