Agile CRM Reviews & Product Details

It's the best platform to engage with customers and increase our relations with them, to increase and manage our sales. Review collected by and hosted on G2.com.

As a multitenant environment, it has few limitations but overall it's best. Review collected by and hosted on G2.com.

Good and user friendly interface. Integrates well with other software. Easy to use Review collected by and hosted on G2.com.

Very slow compared to its competitors. Expensive. Not many knowledge articles available. Customer service needs to be improved. Hard to add contacts and custom fields Review collected by and hosted on G2.com.

Easy to set up for everyone in the team. Great email integration with Google Apps and Microsoft exchange. Tracking all the new prospects and doing regular follow-ups through automation is the best part. Smooth customer support experience to all the end-users. Email reporting is easy to track CTR open rate, Growth Reports and Custom Reports Etc. Review collected by and hosted on G2.com.

More knowledge base articles on their site would make us using the campaign feature more effectively. UI needs little changes for a better UI experience. The newsletter part is a bit Bunglesome compared to dedicated services like MailChimp or Sendgrid. A little bit expensive for smaller-scale operations. CRM needs to improve the testing and preview options for the different campaigns as per the segments. Review collected by and hosted on G2.com.

Nothing at all. I was extremely disappointed. Review collected by and hosted on G2.com.

They did not explain the SIP trunking requirements until after you sign up. Then they get you to pay a bit more to add the functionality and in the end it still doesn't work. The other integrations I used were also useless. You have to wait weeks for them to finally arrange a welcome call and by then you are already totally over it. Such a shame as we were so excited to use this cloud based service to in the end be left out of pocket and would never use them or recommend them. Even the cancellation procedure is difficult. I hate to say it but it seems the business model is to get people to sign up then get them to pay more and make it difficult to leave rather than genuinely being marketing leading CRM as they advertise themselves. We are so very disappointed. Review collected by and hosted on G2.com.

It's very good to use in the organisation Review collected by and hosted on G2.com.

It's very slow sometimes, and it's impacting Review collected by and hosted on G2.com.

I like how easy it is to navigate through Review collected by and hosted on G2.com.

I get frustrated with the duplicate accounts. Review collected by and hosted on G2.com.

There are multiple inbound marketing tools out there, but the vast majority are far beyond the budget of a small start-up like myself. AgileCRM has all the major features of inbound marketing tools that are often many times more expensive or available only on multiple platforms. All of it in a single dashboard interface. Review collected by and hosted on G2.com.

Not everything has the best interface, but that is okay considering the price. Review collected by and hosted on G2.com.

Agile CRM is a solution that is responsible for managing customer relationships with a cloud backend, offering tools such as contact management, marketing automation, project management, telephony tools, thus enabling users to manage customer data. Agile CRM also has email reporting that works seamlessly to track on such growth reports Review collected by and hosted on G2.com.

Within Agile CRM I tend to dislike several functions but without any doubt the one that mainly influences is the lack of articles that grant the knowledge to in this way give way to all the functions that this tool possesses, just like the interface needs an update where the same is more elegant Review collected by and hosted on G2.com.

Simple & affordable. We used this as it seemed easy to start. Review collected by and hosted on G2.com.

UI is old fashioned. Many bugs. Now, all our database is locked for 3 weeks and we cannot download it - highly risky provider. Review collected by and hosted on G2.com.

Agile CRM is one of the most effective and powerful platforms for sales, marketing and service. it has a great ability to handle data and order actions automatically and eliminates information gaps to a great extent, the leading features of this software are its interface that connects sales, social media marketing and customer service in one place, the customer relationship management system is very good as it has features to add contacts, custom fields, tags and more that allow you to classify customers, seamless integration with applications like Skype and Facebook and lastly it has a great ability to build marketing campaigns from scratch Review collected by and hosted on G2.com.

It is a software loaded with features and does not have enough tutorials especially for the more advanced ones for this reason the learning curve we find it really high, in trend analysis it is a bit deficient, the technical service is poor and its response time is very long, the collaboration tools are insufficient so it is difficult to work as a team and finally the task management does not generate real time updates. Review collected by and hosted on G2.com.