--- title: Agile CRM Reviews meta\_title: 'Agile CRM Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 368 reviews by the users' company size, role or industry to find out how Agile CRM works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 368 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Agile CRM Reviews & Product Details Agile CRM is a fully integrated CRM with sales tracking, contact management, marketing automation, web analytics, 2-way emails, telephony, helpdesk with a clean modern interface. With Agile CRM, SMB's can now: - Automate their marketing, sales and customer retention process with simple and powerful drag-drop editor - Convert website visitors directly to leads in the CRM - Nurture, track and score leads automatically based on web or email activity - Enable multi channel communication with the ability to call or email or tweet to a contact from the same page - Monitor customer behavior and get real time alerts for customer activity - Manage helpdesk tickets with all of the customers history in one place - Have a detailed record of all of the customer's details and communication history in one page, sorted chronologically - See customer data from various other business apps on one page using extensive integrations * * * Seller [Agile CRM](https://www.g2.com/sellers/agile-crm) Discussions [Agile CRM Community](https://www.g2.com/products/agile-crm/discuss) Languages Supported English Solution Type All-in-One Overview by Prajakt K Show More ## Pricing Pricing provided by Agile CRM. ### Free $0 per month ### Starter $8.99 per month [ View More Pricing Information ](https://www.g2.com/products/agile-crm/pricing) ## Top-Rated Alternatives [ ![EngageBay](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "EngageBay") EngageBay 4.6/5(713) ](https://www.g2.com/products/engagebay/reviews) [ ![ActiveCampaign](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ActiveCampaign") ActiveCampaign 4.4/5(14,779) ](https://www.g2.com/products/activecampaign/reviews) [ ![Freshsales](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Freshsales") Freshsales 4.5/5(1,236) ](https://www.g2.com/products/freshsales/reviews) [ View All Alternatives ](https://www.g2.com/products/agile-crm/competitors/alternatives) ## User Insights Average based on 368 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Agile CRM Integrations (2) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WordPress.com ](https://www.g2.com/products/wordpress-com/reviews) Show More ![Varun K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Varun K.") VK Varun K. Webmethods Administrator / SRE Enterprise (\> 1000 emp.) 5/10/2022 "Agile CRM experience" 4.5/5 What do you like best about Agile CRM? Automated features, adding contacts are very easy, reports. The free version is there to understand much better with hands on experience. Review collected by and hosted on G2.com. What do you dislike about Agile CRM? It would be better if customisation improves ,better guidance like tutorials or documentations Review collected by and hosted on G2.com. What problems is Agile CRM solving and how is that benefiting you? Project management, service tasks, help desk Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Market Research](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Market Research") UM Verified User in Market Research Mid-Market (51-1000 emp.) 4/5/2022 "Best CRM in market..." 5/5 What do you like best about Agile CRM? Excellent case management throughout different scenario, managing the customer is very good and great tracking feature of transactions. I really love it's automation process. Review collected by and hosted on G2.com. What do you dislike about Agile CRM? Limitation in features like sales enabling, sales force automation, less user friendly in nature and UI is not great. If the features is getting updated regularly, then it will be good. Review collected by and hosted on G2.com. What problems is Agile CRM solving and how is that benefiting you? I am using Agile CRM to do sales automation and enabling . This is very helpful and efficient tool . Overall, I loved and pretty much satisfied with my experience. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite BS Bill S. Project Manager Small-Business (50 or fewer emp.) 1/4/2022 "No longer working as advertised. AVOID" 0/5 What do you like best about Agile CRM? No longer going to need to pay for this service. Review collected by and hosted on G2.com. What do you dislike about Agile CRM? The fact that they no longer support the product and I put a lot of time and effort into creating campaigns and tools that I now need to port to another CRM system. Review collected by and hosted on G2.com. Recommendations to others considering Agile CRM: Don't bother with Agile CRM any longer. Review collected by and hosted on G2.com. What problems is Agile CRM solving and how is that benefiting you? No longer solving problems with Agile CRM. The benefits were great but those are now no longer working and when I ask, they do not give a time frame for restoring all the tools. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Jonathan P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jonathan P.") JP Jonathan P. Marketer Small-Business (50 or fewer emp.) 8/31/2021 "An Incredible Platform Indeed" 5/5 What do you like best about Agile CRM? It is easy to navigate; it may be difficult to understand how it works at first but after you got it. It's a smooth sail. Review collected by and hosted on G2.com. What do you dislike about Agile CRM? Nothing did face issues at first, to be honest, but with support's help, I was able to resolve it. Review collected by and hosted on G2.com. Recommendations to others considering Agile CRM: Use it, but it will take a few days to get accustomed. Don't worry; it will in time. It's a great and easy CRM to use. Review collected by and hosted on G2.com. What problems is Agile CRM solving and how is that benefiting you? Simply easy to import leads and keep track of responses to emails, calls with our clients is the most beneficial. Review collected by and hosted on G2.com. Show More 9/23/2021 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Alex D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alex D.") AD Alex D. Marketing Coordinator Small-Business (50 or fewer emp.) 11/15/2021 "Agile is Cheap but Their Support is Horrendous" 1/5 What do you like best about Agile CRM? Agile is cheap and customizable (lots of tools like email, push notifications, etc.). However, those are really the only two things it has going for it. Review collected by and hosted on G2.com. What do you dislike about Agile CRM? So much! Agile CRM is clunky, slow, has a lot of bugs -- and worst of all, their customer support is horrible. I've reached out 5 times to deal with one problem, without a solution. Terrible follow up too. Review collected by and hosted on G2.com. What problems is Agile CRM solving and how is that benefiting you? Agile was the cheap CRM we needed as a little startup to save money and store client info but we are getting a system with better support as soon as we can afford it. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Amit M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amit M.") AM Amit M. CEO Small-Business (50 or fewer emp.) 12/28/2021 "Used to be a good CRM. Now we are looking to switch." 1/5 What do you like best about Agile CRM? Cost: It is much cheaper than other products Review collected by and hosted on G2.com. What do you dislike about Agile CRM? Bugs: The company is pushing their new product, so they are not maintaining AgileCRM. There are large issues that have not been fixed. It has become unusable. Review collected by and hosted on G2.com. What problems is Agile CRM solving and how is that benefiting you? We used it for campaigns. We are trying to use it for marketing automation but the bugs are preventing that. We cannot do something as simple as track clicks anymore. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Medical Devices](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Medical Devices") UM Verified User in Medical Devices Enterprise (\> 1000 emp.) 10/20/2021 "Similar to Windchill" 5/5 What do you like best about Agile CRM? I've used other programs, and I have to say I enjoy using Agile more for documentation purposes. It's easier to look up documents and data in Agile vs other programs I've used. Review collected by and hosted on G2.com. What do you dislike about Agile CRM? I only wish it looked better or had some areas with better font styles so that it's more clear however it does the job, and not everything needs to look pretty all the time. I do wish it looked a bit more colorful. Review collected by and hosted on G2.com. What problems is Agile CRM solving and how is that benefiting you? looking up BOM' s and documentations for manufacturing and purchase orders Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Angelo S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Angelo S.") AS Angelo S. Owner/Creative Director Small-Business (50 or fewer emp.) 5/27/2021 "Nice little CRM, does a lot, and at a decent price" 4/5 What do you like best about Agile CRM? Agile has been built with a focus on the needs of solopreneurs and small businesses. It's customizable, cost-effective for entrepreneurs who want their CRM system to have all the bells and whistles that they need - not just limited features provided by other similarly priced products out there. Their system could track emails sent from outside of the platform, which was great for a client of mine that I suggested Agile to. Review collected by and hosted on G2.com. What do you dislike about Agile CRM? The UI could use some improvement and there is a bit of a learning curve - I would like to see something more innovative, combining what's on contact records with the company or financial details in one easy view. Review collected by and hosted on G2.com. What problems is Agile CRM solving and how is that benefiting you? Agile was the first CRM that I really used. I had an account with HubSpot before Agile, and it seemed overwhelming. While Agile has a learning curve, it felt easier for me to use. Agile was the first CRM that I really dug into to utilize for my business, and it ended up working great. I suggested it to a couple of other clients/friends of mine eventually. I needed a simple system to keep track of my leads and customers, and Agile provided that. I could make the setup as easy as I needed. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite SS Sachin S. Senior QA Engineer Small-Business (50 or fewer emp.) 5/1/2021 "One stop solution for CRM" 3.5/5 What do you like best about Agile CRM? It's the capacity of account management and call center management is a key point which we found very useful. Escalation along with the notification. Segregation of targeted audience. Review collected by and hosted on G2.com. What do you dislike about Agile CRM? Support some time we received late, back-office support need to improvise. The pricing structure needs to optimize. Review collected by and hosted on G2.com. Recommendations to others considering Agile CRM: Use it as per your requirement you will love it Review collected by and hosted on G2.com. What problems is Agile CRM solving and how is that benefiting you? Account management is improvised. Call support management. The good facility of data archives and rollback. B2B lead generation is easy by using it. Identification and segregation of user and as per targeted audience we could be to target. Good exercise for 10-100 employee company to explore basic feature and try to implement in large scale. Automatic respond boot is a good feature that will reduce the load in rest resourses. We tried to explore appointment management also but still need to go through details by elementary experience its very good as compare to rest product available in market Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Small-Business (50 or fewer emp.) 1/19/2022 "Agile CRM review" 3.5/5 What do you like best about Agile CRM? It's the best platform to engage with customers and increase our relations with them, to increase and manage our sales. Review collected by and hosted on G2.com. What do you dislike about Agile CRM? As a multitenant environment, it has few limitations but overall it's best. Review collected by and hosted on G2.com. What problems is Agile CRM solving and how is that benefiting you? We can easily track our sales and leads which later can easily be converted to customers. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Agile CRM? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Agile CRM ](https://www.g2.com/products/agile-crm/discussions/new) ![Michael G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael G.") MG Michael Gibson • Last activity over 6 years ago Any power users who are making Agile deliver ? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/13657-any-power-users-who-are-making-agile-deliver) ![Jan J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jan J.") JJ Jan Jezek • Last activity over 4 years ago Why are you tear down their state-of-the-art product? 2 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/why-are-you-tear-down-their-state-of-the-art-product) [ View all Discussions ](https://www.g2.com/products/agile-crm/discuss) ## Pricing Options Pricing provided by Agile CRM. ### Free $0 per month ### Starter $8.99 per month ### Regular $29.99 per month [ View More Pricing Information ](https://www.g2.com/products/agile-crm/pricing) Agile CRM Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_92f791c125019514c13f2138425a640b/hubspot-sales-hub.png "Product Avatar Image") HubSpot Sales Hub 4.4/5(13,907) [ Compare Now ](https://www.g2.com/compare/agile-crm-vs-hubspot-sales-hub) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image") ActiveCampaign 4.4/5(14,779) [ Compare Now ](https://www.g2.com/compare/activecampaign-vs-agile-crm) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d36350231b3ef5d41ad1126abc6f14a0/nimble.png "Product Avatar Image") Nimble 4.5/5(1,114) [ Compare Now ](https://www.g2.com/compare/agile-crm-vs-nimble) ##### ##### Agile CRM Features Sales Force Automation Contact & Account Management Opportunity & Pipeline Mgmt. 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