--- title: Agile CRM Reviews meta\_title: 'Agile CRM Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 368 reviews by the users' company size, role or industry to find out how Agile CRM works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 368 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # Agile CRM Reviews & Product Details Agile CRM is a fully integrated CRM with sales tracking, contact management, marketing automation, web analytics, 2-way emails, telephony, helpdesk with a clean modern interface. With Agile CRM, SMB's can now: - Automate their marketing, sales and customer retention process with simple and powerful drag-drop editor - Convert website visitors directly to leads in the CRM - Nurture, track and score leads automatically based on web or email activity - Enable multi channel communication with the ability to call or email or tweet to a contact from the same page - Monitor customer behavior and get real time alerts for customer activity - Manage helpdesk tickets with all of the customers history in one place - Have a detailed record of all of the customer's details and communication history in one page, sorted chronologically - See customer data from various other business apps on one page using extensive integrations * * * Seller [Agile CRM](https://www.g2.com/sellers/agile-crm) Discussions [Agile CRM Community](https://www.g2.com/products/agile-crm/discuss) Languages Supported English Solution Type All-in-One Overview by Prajakt K Show More ## Pricing Pricing provided by Agile CRM. ### Free $0 per month ### Starter $8.99 per month [ View More Pricing Information ](https://www.g2.com/products/agile-crm/pricing) ## Top-Rated Alternatives [ ![EngageBay](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "EngageBay") EngageBay 4.6/5(711) ](https://www.g2.com/products/engagebay/reviews) [ ![ActiveCampaign](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ActiveCampaign") ActiveCampaign 4.4/5(14,779) ](https://www.g2.com/products/activecampaign/reviews) [ ![Freshsales](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Freshsales") Freshsales 4.5/5(1,236) ](https://www.g2.com/products/freshsales/reviews) [ View All Alternatives ](https://www.g2.com/products/agile-crm/competitors/alternatives) ## User Insights Average based on 368 real user reviews. Implementation Time 1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Agile CRM Integrations (2) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WordPress.com ](https://www.g2.com/products/wordpress-com/reviews) Show More ![Brinly P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brinly P.") BP Brinly P. Enterprise (\> 1000 emp.) 7/12/2023 "An irreplaceable CRM in my daily life." 4.5/5 What do you like best about Agile CRM? I love this CRM. It's indispensable for my daily work. Campaign management, email communication with customers, and centralized data management are key. Agile CRM's dashboard and reports are phenomenal, providing me with easy-to-understand insights. Review collected by and hosted on G2.com. What do you dislike about Agile CRM? I have no criticisms about this tool. It performs flawlessly, and I am thoroughly satisfied with the seamless experience I am having with this product. Review collected by and hosted on G2.com. What problems is Agile CRM solving and how is that benefiting you? Agile CRM's dashboard and reports are an absolute game-changer, providing brilliant design and effortless interpretation. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Chelsea K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chelsea K.") CK Chelsea K. Forward Deployed Engineer Enterprise (\> 1000 emp.) 5/23/2023 "Efficient Customer Management with Agile CRM" 5/5 What do you like best about Agile CRM? Agile CRM has revolutionized the way I manage customer information. With all contact data, contracts, and documents in one place, it's a breeze to stay organized. The automation feature is a game-changer, allowing me to schedule targeted offers, boost customer confidence, and attract new clients. Truly invaluable! Review collected by and hosted on G2.com. What do you dislike about Agile CRM? I have no complaints about it whatsoever. The product is loaded with features, and the customer support provided is outstanding. Review collected by and hosted on G2.com. What problems is Agile CRM solving and how is that benefiting you? Throughout the year, my experience with Agile CRM has been truly wonderful, providing invaluable support to our sales and marketing team in effectively managing leads and acquiring new clients. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Drake W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Drake W.") DW Drake W. Assistant Manager Enterprise (\> 1000 emp.) 3/13/2023 "Boost Your Business Productivity with this Robust Tool" 5/5 What do you like best about Agile CRM? Building trusting relationships with clients and prioritizing customer-centricity is at the core of this tool's purpose. Its CRM functions are exceptional, automatically triggering tasks and updating CRM records. Additionally, it provides uninterrupted access to customer data, offering a 360-degree view of their interests and preferences. Based on these insights, tailored CRM solutions can be developed to suit each client's specific requirements. Review collected by and hosted on G2.com. What do you dislike about Agile CRM? If there were additional woocommerce integrations, like Square Space and PrestaShop, it would be great. This would provide users with more options for creating their online stores. Review collected by and hosted on G2.com. What problems is Agile CRM solving and how is that benefiting you? AgileCRM is an all-in-one solution that combines flexibility, customization, and ease of use to deliver excellent customer relationship management. As someone who specializes in automation, I highly recommend this tool to streamline and minimize manual customer-level efforts. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Lucian C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lucian C.") LC Lucian C. Marketing Research Analyst Small-Business (50 or fewer emp.) 4/4/2023 "The most affordable and efficient option!" 5/5 What do you like best about Agile CRM? AgileCRM is an impressive system that encompasses multiple aspects of our business into one comprehensive solution. Rather than subscribing to several online packages for CRM, invoicing, HR, etc., we now have all of these capabilities in one system. Review collected by and hosted on G2.com. What do you dislike about Agile CRM? I have been using this app for a while now, and it has exceeded my expectations. I can't find any flaws with it, and it is still my preferred choice over other similar apps. Review collected by and hosted on G2.com. What problems is Agile CRM solving and how is that benefiting you? All things considered, AgileCRM is still a remarkable system, and the customer service has been outstanding. The ability to consolidate all of our operational systems into a single solution and tailor it to our unique business requirements is still a fantastic feat. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Commercial Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Commercial Real Estate") AC Verified User in Commercial Real Estate Small-Business (50 or fewer emp.) 4/6/2023 "YOU WILL PAY LONG AFTER YOU CANCEL" 0/5 What do you like best about Agile CRM? Initially easy to use. I liked the free sign up and use it as a single user free accoount. I gave an assitant admin rights and gave myself a spare login. Once i paid for the starter account I found myself paying for 3 users...and they do not allow a cancelling of a user as you register. I needed tech support to do that The whole experience feels like the Hotel California....you can check out but you can never leave.... The fact that they billed my card after closing the account proved that to be true. Review collected by and hosted on G2.com. What do you dislike about Agile CRM? 1) Any integration of phone or email only for the PRO upgrade -- not even the paid starter account. 2) Most integrations are in BETA - that is French for they dont work. 3) The Landing pages are now moved offsite -- feels like the software is evolving under your feet....and you are a beta tester -- so please do NOT plan on trusting your prior built efforts will last as the platform evolves under you 4) After you cancel ....close your bank account or cancel your credit card they will hit it long after you no longer have an account. Makes it impossibe to stop the fraud. Review collected by and hosted on G2.com. What problems is Agile CRM solving and how is that benefiting you? They are not --i AM TRYING TO CANCEL THE SERVICE Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Taras H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Taras H.") TH Taras H. Software Developer Mid-Market (51-1000 emp.) 5/18/2023 "Simple and easy-to-use CRM" 5/5 What do you like best about Agile CRM? AgileCRM excels in contact management, making it a breeze to handle our contacts and sales leads. Additionally, it greatly aids us in efficiently managing our daily tasks. Review collected by and hosted on G2.com. What do you dislike about Agile CRM? This solution is flawless in meeting our needs without any disadvantages. It successfully executes the tasks it was developed for. Review collected by and hosted on G2.com. What problems is Agile CRM solving and how is that benefiting you? With AgileCRM, I have a centralized database to store customer data and sales-related information, enabling me to easily access and analyze data on customer interactions, deals, and sales performance. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Federico Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Federico Z.") FZ Federico Z. Jefe de sistemas Newspapers Mid-Market (51-1000 emp.) 5/19/2023 "Simple CRM" 3.5/5 What do you like best about Agile CRM? Ease of use and simple parameterization, even in its free version Review collected by and hosted on G2.com. What do you dislike about Agile CRM? Several times I had to reload the page to be able to work. Review collected by and hosted on G2.com. What problems is Agile CRM solving and how is that benefiting you? The possibility of managing customer support and tracking it Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 inviteAI Translated ![Isai C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Isai C.") IC Isai C. QA Specialist Enterprise (\> 1000 emp.) 5/1/2023 "Optimal tool for managing sales throughout the entire cycle." 5/5 What do you like best about Agile CRM? I've found that using AgileCRM's combination of a strong CRM and a customizable marketing module has been incredibly helpful in identifying and reaching out to customers. AgileCRM has empowered our marketing team to create and deploy campaigns without needing IT, which has saved us a lot of time and effort. Review collected by and hosted on G2.com. What do you dislike about Agile CRM? I have no negative comments to make. There is no negative feedback from my perspective. Review collected by and hosted on G2.com. What problems is Agile CRM solving and how is that benefiting you? Thanks to AgileCRM, I can communicate and track communications with our clients more effectively. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Simone R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Simone R.") SR Simone R. Partnership Director Small-Business (50 or fewer emp.) 5/24/2023 "cheap entry level solution" 1.5/5 What do you like best about Agile CRM? the crm was cheap and easy to implement for us as an initial solution Review collected by and hosted on G2.com. What do you dislike about Agile CRM? lack of integrations and features to connect to other system, platform. support time was also extremely long Review collected by and hosted on G2.com. What problems is Agile CRM solving and how is that benefiting you? we didnt run any system before, so it´s was our first approach to have a CRM system in our company. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Organic ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") UE Verified User in Education Management Small-Business (50 or fewer emp.) 3/31/2023 "Agile CRM is ok" 3.5/5 What do you like best about Agile CRM? When you are able to get support they are normally super helpful in trouble shooting any issues. Review collected by and hosted on G2.com. What do you dislike about Agile CRM? There not available during work hours for AEDT time. I normally have to wait till past 3pm to get on a support call. This could be better if they provide support during my working hours. Review collected by and hosted on G2.com. What problems is Agile CRM solving and how is that benefiting you? Providing automation and being able to tag relevant clients. Also the tracking is very uesful for campaigns. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about Agile CRM? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Agile CRM ](https://www.g2.com/products/agile-crm/discussions/new) ![Michael G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael G.") MG Michael Gibson • Last activity over 6 years ago Any power users who are making Agile deliver ? 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/13657-any-power-users-who-are-making-agile-deliver) ![Jan J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jan J.") JJ Jan Jezek • Last activity over 4 years ago Why are you tear down their state-of-the-art product? 2 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/why-are-you-tear-down-their-state-of-the-art-product) [ View all Discussions ](https://www.g2.com/products/agile-crm/discuss) ## Pricing Options Pricing provided by Agile CRM. ### Free $0 per month ### Starter $8.99 per month ### Regular $29.99 per month [ View More Pricing Information ](https://www.g2.com/products/agile-crm/pricing) Agile CRM Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_92f791c125019514c13f2138425a640b/hubspot-sales-hub.png "Product Avatar Image") HubSpot Sales Hub 4.4/5(13,906) [ Compare Now ](https://www.g2.com/compare/agile-crm-vs-hubspot-sales-hub) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image") ActiveCampaign 4.4/5(14,779) [ Compare Now ](https://www.g2.com/compare/activecampaign-vs-agile-crm) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d36350231b3ef5d41ad1126abc6f14a0/nimble.png "Product Avatar Image") Nimble 4.5/5(1,114) [ Compare Now ](https://www.g2.com/compare/agile-crm-vs-nimble) ##### ##### Agile CRM Features Sales Force Automation Contact & Account Management Opportunity & Pipeline Mgmt. 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