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Agile CRM Reviews & Product Details

Pricing

Pricing provided by Agile CRM.

Free

$0
per month

Starter

$8.99
per month

User Insights

Average based on 369 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Agile CRM Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Agile CRM, and what problem is it built to solve?

Agile CRM is a customer relationship management platform designed to streamline operations for small and mid-sized businesses. It brings sales, marketing, and service tools together to help businesses manage customer engagement in one platform.

What languages does Agile CRM support?

Agile CRM supports 1 language: English.

What company sizes and industries is Agile CRM the best fit for?

Agile CRM’s strongest fit in positive user experience is among small businesses, with mid-market and enterprise teams also represented. The industries with the clearest presence include:
  • Company size — Small business: The most represented segment.
  • Company size — Mid-market and enterprise: Also represented among positive users.
  • Industry — Information technology and services: A prominent industry segment.
  • Industry — Marketing and advertising: Another well-represented segment.
  • Industry — Computer software and financial services: Also recurring segments.

How long does it take to implement Agile CRM across a team?

Agile CRM can be live quickly for some teams, while more involved rollouts take longer. The most common reported go-live window is under a month, with these other timeframes also represented:
Time to go live Relative frequency
Under 1 month Most common
Under 1 day Also frequently reported
1–3 months Also reported
3–6 months or longer Less common

What customer support options does Agile CRM provide, and how do users find the overall support experience?

Support is available through phone, email/help desk, and chat, including 24/7 live-rep support. The experience is mixed: users describe helpful, knowledgeable assistance, but others encounter slow responses, missed follow-ups, or difficulty getting complex issues resolved.

What is the experience like for teams switching to Agile CRM from another tool?

Switching to Agile CRM has often been about bringing customer management and marketing work into one place, reducing cost, or getting a simpler fit for the team’s needs. Previous tools include other CRMs such as HubSpot, Salesforce, Zoho, Pipedrive, and Insightly, as well as spreadsheets and email-marketing platforms; the transition is described as straightforward in some cases, while others find setup and learning take more effort.

What tools and platforms does Agile CRM integrate with, and how do these integrations help users get more value from the product?

Agile CRM offers 2 integrations. The integrations include:
  • Email and productivity: Microsoft Outlook
  • Websites and content management: WordPress.com
These connections can bring email activity and website-based lead capture closer to customer records, helping teams manage follow-up without jumping between as many tools.

What features or capabilities could make Agile CRM even more useful?

Agile CRM could be more useful with improvements that make daily work more flexible and predictable. Common requests include:
  • Expand reporting with more customizable views, clearer exports, and deeper analysis.
  • Improve the interface and navigation so features are easier to find and use.
  • Broaden integrations and make connections with other systems more reliable.
  • Make automation and campaign tools more flexible, with clearer controls and stronger testing options.

Agile CRM Reviews (369)

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Reviews

Agile CRM Reviews (369)

View 1 Video Reviews
4.0
369 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

Generated from real user reviews
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Verified User in Financial Services
IF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Agile CRM"
5/5
What do you like best about Agile CRM?

Its fast and best system to connect customers with business Review collected by and hosted on G2.com.

What do you dislike about Agile CRM?

Its low performance in developing countries Review collected by and hosted on G2.com.

Harold S.
HS
Harold S.
Marketing Associate
Enterprise (> 1000 emp.)
"Seamless and Easy-to-Use Task Management Platform"
5/5
What do you like best about Agile CRM?

What I cherish the most about AgileCRM is how it meticulously structures projects and facilitates seamless access to vital information. Our reliance on AgileCRM extends to project management, timelines, and the constant tracking of project statuses. Review collected by and hosted on G2.com.

What do you dislike about Agile CRM?

In my view, this application is without flaws; it offers an exceptional service. The user interface is designed for easy navigation, and the customer support stands out for its excellence. Review collected by and hosted on G2.com.

lisa f.
LF
lisa f.
Sales Manager
Mid-Market (51-1000 emp.)
"A Cost-Effective CRM Solution That Works Best for Our Company"
5/5
What do you like best about Agile CRM?

I'm pleased to say that this tool is both affordable and incredibly easy to set up and use. I was able to implement it quickly with minimal assistance thanks to its intuitive interface. The custom fields feature works exceptionally well, and I've found the relationship between company, deal, and people records to be far better than other CRM platforms I've tried. I also appreciate the ability to conduct simple bulk personalized marketing email campaigns directly from the product. The addition of multiple sales cycles has been a fantastic upgrade, and while we haven't yet utilized the task assignment functionality, it could be a helpful feature in the future. I've also been impressed by the platform's strong reporting capabilities, which can be reconfigured with ease. Regular product updates demonstrate a real commitment to improvement. I highly recommend this tool. Review collected by and hosted on G2.com.

What do you dislike about Agile CRM?

I cannot think of anything that I dislike about this app as a customer who has been using it for some time now. It has met all my expectations and has even exceeded them in some cases. Review collected by and hosted on G2.com.

Andy S.
AS
Andy S.
Marketing Analyst
Mid-Market (51-1000 emp.)
"Agile CRM offers user-friendly accessibility for all."
5/5
What do you like best about Agile CRM?

When it comes to CRMs, the user interface reigns supreme, and that's precisely why Agile CRM stands out from the crowd. It's the top choice for many, thanks to its remarkable UI. Boasting an array of features, Agile CRM lets us seamlessly integrate third-party software, effortlessly generate insightful reports, and harness the power of lead automation. It's no wonder Agile CRM is simply the best. Review collected by and hosted on G2.com.

What do you dislike about Agile CRM?

I harbor no dislike towards this software. It's remarkably easy to use and has become a crucial aspect of our business operations. Review collected by and hosted on G2.com.

Frederick  W.
FW
Frederick W.
Sales Operations Analyst
Mid-Market (51-1000 emp.)
"A Feature-Rich CRM Platform"
5/5
What do you like best about Agile CRM?

In my experience, AgileCRM has proven to be a robust solution that consolidates all our customer records. It streamlines database management and seamlessly integrates with other essential tools. Moreover, this CRM tool is remarkably user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Agile CRM?

Without a doubt, this software has been a reliable companion for me, always offering the necessary functions without any failures. As someone with a hectic schedule, I greatly appreciate how it streamlines my tasks and helps me save money. I confidently suggest it to anyone in search of a trustworthy and intuitive app. Review collected by and hosted on G2.com.

Georg  D.
GD
Georg D.
Senior Customer Service Associate
Mid-Market (51-1000 emp.)
"Exceptional value and effectiveness are provided by the CRM platform and services."
5/5
What do you like best about Agile CRM?

Agile CRM is an excellent choice for businesses that want to get up and running with a CRM system quickly and easily. Its onboarding process is straightforward, so there's no long learning curve to worry about. Any business can benefit from using this user-friendly CRM, which offers a clear and concise interface for the tasks it's designed for. Importing contacts is a breeze, and email templates are ideal for developing effective business strategies. Agile's customer support team is also responsive and helpful, making it a great investment for any company looking to move forward. Review collected by and hosted on G2.com.

What do you dislike about Agile CRM?

Honestly, I haven't encountered any complexities. Everything is uncomplicated and easy to grasp. Review collected by and hosted on G2.com.

Brad M.
BM
Brad M.
Marketing Analyst
Mid-Market (51-1000 emp.)
"The most effective tool to stay connected with your customer base"
5/5
What do you like best about Agile CRM?

One of the things that sets AgileCRM apart from other customer relationship management (CRM) tools is its excellent visual dashboard. I can easily navigate through all the different types of data I require, including customer information, sales data, and marketing metrics. The dashboard provides a comprehensive view of my business, allowing me to make informed decisions quickly and easily. Review collected by and hosted on G2.com.

What do you dislike about Agile CRM?

The reliability of this app has been unmatched in my experience, and I've always been able to find the necessary features without any difficulty. Being constantly on the go, it has become an invaluable asset that has saved me a great deal of time and money. Without hesitation, I would recommend it to anyone seeking a dependable and easy-to-use app. Review collected by and hosted on G2.com.

Greg N.
GN
Greg N.
Project Delivery Manager
Enterprise (> 1000 emp.)
"An All-Inclusive Approach to Managing Customer Relationships"
5/5
What do you like best about Agile CRM?

The thing that stood out to me the most about Agile CRM was its capacity to consolidate all the necessary functions for managing customer relationships in one centralized solution. This includes managing marketing automation, sales, customer service, and analytics. Additionally, the interface is user-friendly and easy to navigate, enabling users to access all the crucial features quickly and efficiently. What's more, Agile CRM offers great flexibility and customization, making it possible to tailor the solution to suit each business's specific requirements. In summary, I highly recommend Agile CRM as a comprehensive and effective customer relationship management solution for any business looking to boost its efficiency in this area. Review collected by and hosted on G2.com.

What do you dislike about Agile CRM?

I have nothing negative to say about the software; it is straightforward to use and suits my purposes. Review collected by and hosted on G2.com.

Prasad K.
PK
Prasad K.
Digital Marketing Strategist
Small-Business (50 or fewer emp.)
"Great support and affordable for new users"
5/5
What do you like best about Agile CRM?

I've met over in Zoom with Peter several times for issues with workflow creation. He's been very helpful, and patient in helping me learn the workflow creation of Agile CRM. Thanks, Peter - very patient and you gave me clear instructions and guidance. I will be staying now with AgileCRM and learning to use the CRM fully. Agile CRM is an All-in-One. An affordable platform for marketing agencies and marketing heads. Review collected by and hosted on G2.com.

What do you dislike about Agile CRM?

There is nothing to negative comments from my side. Review collected by and hosted on G2.com.

Erwin D.
ED
Erwin D.
District Manager
Enterprise (> 1000 emp.)
"A very user friendly application"
5/5
What do you like best about Agile CRM?

Easily to search the product and all related items Review collected by and hosted on G2.com.

What do you dislike about Agile CRM?

For now I don't have any issue with agile since its one of my top list Review collected by and hosted on G2.com.

Questions about Agile CRM? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Michael G.
MG
Michael Gibson
•
Last activity over 6 years ago

Any power users who are making Agile deliver ?

Jan J.
JJ
Jan Jezek
•
Last activity almost 5 years ago

Why are you tear down their state-of-the-art product?

2 Upvotes
1
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Pricing Options

Pricing provided by Agile CRM.

Free

$0
per month

Starter

$8.99
per month

Regular

$29.99
per month
Agile CRM Comparisons
Agile CRM Features
Contact & Account Management
Opportunity & Pipeline Mgmt.
Task / Activity Management
Email Marketing
Campaign Management
Lead Management
Case Management
Customer Support Portal
Knowledge Base
Reporting
Dashboards