--- title: Agile CRM Reviews meta_title: 'Agile CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 369 reviews by the users' company size, role or industry to find out how Agile CRM works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 369 scale: '5' date_modified: '2026-11-07' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools ---

Agile CRM Reviews & Product Details

Pricing

Pricing provided by Agile CRM.

Free

$0
per month

Starter

$8.99
per month

User Insights

Average based on 369 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Agile CRM Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Agile CRM, and what problem is it built to solve?

Agile CRM is a customer relationship management platform designed to streamline operations for small and mid-sized businesses. It brings sales, marketing, and service tools together to help businesses manage customer engagement in one platform.

What languages does Agile CRM support?

Agile CRM supports 1 language: English.

What company sizes and industries is Agile CRM the best fit for?

Agile CRM’s strongest fit in positive user experience is among small businesses, with mid-market and enterprise teams also represented. The industries with the clearest presence include:
  • Company size — Small business: The most represented segment.
  • Company size — Mid-market and enterprise: Also represented among positive users.
  • Industry — Information technology and services: A prominent industry segment.
  • Industry — Marketing and advertising: Another well-represented segment.
  • Industry — Computer software and financial services: Also recurring segments.

How long does it take to implement Agile CRM across a team?

Agile CRM can be live quickly for some teams, while more involved rollouts take longer. The most common reported go-live window is under a month, with these other timeframes also represented:
Time to go live Relative frequency
Under 1 month Most common
Under 1 day Also frequently reported
1–3 months Also reported
3–6 months or longer Less common

What customer support options does Agile CRM provide, and how do users find the overall support experience?

Support is available through phone, email/help desk, and chat, including 24/7 live-rep support. The experience is mixed: users describe helpful, knowledgeable assistance, but others encounter slow responses, missed follow-ups, or difficulty getting complex issues resolved.

What is the experience like for teams switching to Agile CRM from another tool?

Switching to Agile CRM has often been about bringing customer management and marketing work into one place, reducing cost, or getting a simpler fit for the team’s needs. Previous tools include other CRMs such as HubSpot, Salesforce, Zoho, Pipedrive, and Insightly, as well as spreadsheets and email-marketing platforms; the transition is described as straightforward in some cases, while others find setup and learning take more effort.

What tools and platforms does Agile CRM integrate with, and how do these integrations help users get more value from the product?

Agile CRM offers 2 integrations. The integrations include:
  • Email and productivity: Microsoft Outlook
  • Websites and content management: WordPress.com
These connections can bring email activity and website-based lead capture closer to customer records, helping teams manage follow-up without jumping between as many tools.

What features or capabilities could make Agile CRM even more useful?

Agile CRM could be more useful with improvements that make daily work more flexible and predictable. Common requests include:
  • Expand reporting with more customizable views, clearer exports, and deeper analysis.
  • Improve the interface and navigation so features are easier to find and use.
  • Broaden integrations and make connections with other systems more reliable.
  • Make automation and campaign tools more flexible, with clearer controls and stronger testing options.

Agile CRM Reviews (369)

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Reviews

Agile CRM Reviews (369)

View 1 Video Reviews
4.0
369 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

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Scott L.
SL
Scott L.
CEO
Small-Business (50 or fewer emp.)
"Do not buy until fixed. Links within outgoing email appear dead"
0/5
What do you like best about Agile CRM?

UX is ok. Not super intuitive, but also not that complicated. Chat support to help you use it is pretty good, but issue resolution is not. Review collected by and hosted on G2.com.

What do you dislike about Agile CRM?

My subscription is active but currently not using it because links in outgoing email appear dead. They take 10 seconds to open because of the tracking code they use. They say this is a known issue and they are working on it. I have asked 3 times and they won't tell me how long it has been an issue and then told me it would take 16 days to address. Now they are not answering my request for an update. Review collected by and hosted on G2.com.

Prerna A.
PA
Prerna A.
Professional 1 Business Analyst
Mid-Market (51-1000 emp.)
"Automation platform"
4/5
What do you like best about Agile CRM?

Combines sales, marketing, and service automation into a single platform, reducing the need for multiple Tools.

User-friendly interface with drag-and-drop functionality, making it easy to set up and navigate.

Strong automation capabilities for tasks such as email marketing, and workflow automation. Review collected by and hosted on G2.com.

What do you dislike about Agile CRM?

Occasional reports of slow loading times and performance issues, especially with larger datasets.

Experiencing slow response times. Review collected by and hosted on G2.com.

CM
Chandra M.
Marketing Analyst
Staffing and Recruiting
Mid-Market (51-1000 emp.)
"Good but not the best CRM"
3.5/5
What do you like best about Agile CRM?

I like the easy of managing contacts and creating lists Review collected by and hosted on G2.com.

What do you dislike about Agile CRM?

They have segregated the product into pieces which I don't like. Now it is not an all-in-one suite. Review collected by and hosted on G2.com.

Abhishek Y.
AY
Abhishek Y.
Quality and Performance
Enterprise (> 1000 emp.)
Originally submitted 5/25/2024
"Needs more automation"
3.5/5
What do you like best about Agile CRM?

Good and reliable aa agile is one of the best technologies with CRM it hold much good for ease of work and time saving Review collected by and hosted on G2.com.

What do you dislike about Agile CRM?

Needs more automation options and reporting issue Review collected by and hosted on G2.com.

Kella M.
KM
Kella M.
Associate Software Engineer
Enterprise (> 1000 emp.)
Originally submitted 3/30/2024
"Agile CRM technology"
5/5
What do you like best about Agile CRM?

Agile CRM is a software that helps to store business data and gives the confidence to the customers. Review collected by and hosted on G2.com.

What do you dislike about Agile CRM?

The technology don't have much data privacy and that can leads to breakage Review collected by and hosted on G2.com.

Brian T.
BT
Brian T.
Sales Representative
Mid-Market (51-1000 emp.)
"Enhancing customer interactions with a single, efficient platform."
5/5
What do you like best about Agile CRM?

My experience with AgileCRM has been nothing short of revolutionary. It has completely revamped how I structure, monitor, and handle our sales and marketing procedures. The CRM platform is not only powerful but also incredibly intuitive and efficient. With just a few taps on my fingertips, I can effortlessly maintain contact with all my associates, track transactions, and manage various ventures. AgileCRM has truly empowered us to optimize our sales, service, and marketing functions, enabling us to interact with our customers seamlessly on a daily basis. Review collected by and hosted on G2.com.

What do you dislike about Agile CRM?

It may initially pose a challenge to get the hang of everything, but once you become familiar with all the features and start using them effectively, it's truly amazing! Furthermore, the presence of customer support ensures that any issues can be promptly resolved. Review collected by and hosted on G2.com.

Joel A.
JA
Joel A.
Account Executive
Mid-Market (51-1000 emp.)
"A feature-rich CRM app with added benefits"
5/5
What do you like best about Agile CRM?

The impact of AgileCRM on our sales and marketing procedures is truly revolutionary. Its CRM platform is both efficient and powerful, while remaining user-friendly. I now have the ability to easily maintain contact with all my colleagues, transactions, and ventures, right at my fingertips. AgileCRM has empowered us to enhance our sales, service, and marketing functions, equipping us with the necessary resources for seamless daily customer interactions. Review collected by and hosted on G2.com.

What do you dislike about Agile CRM?

Drawing from my personal experience, I can confidently state that I have nothing but positive feedback for this tool as it has consistently outperformed my expectations, offering an immensely satisfactory service that brings me genuine joy, leaving no room for any complaints. Review collected by and hosted on G2.com.

Angelo B.
AB
Angelo B.
Marketing Analyst
Mid-Market (51-1000 emp.)
"This CRM is excellent for businesses that require deal closure."
5/5
What do you like best about Agile CRM?

What I find most appealing about it is the visualization feature. It offers an easy-to-understand representation of your funnel and how you're progressing towards your goals, which can be incredibly motivating. Moreover, it has integrations with several other services and comes with an Android app that's perfect for people who are always on the go. The Gmail integration is particularly noteworthy as it helps you keep track of both the company and potential contacts. Review collected by and hosted on G2.com.

What do you dislike about Agile CRM?

There's nothing to dislike about this app. It's an incredible tool that saves me both time and money, and it has all the features I require. It's user-friendly, making it a great fit for any business. Review collected by and hosted on G2.com.

Brenda S.
BS
Brenda S.
Senior Data Analyst
Mid-Market (51-1000 emp.)
"Unleashing Business Potential: Elevating Customer Services and Optimizing Project Management"
5/5
What do you like best about Agile CRM?

Personally, I find AgileCRM to be a highly reliable tool that empowers me to leverage its easy-to-use features and efficient tools to their fullest potential. Moreover, seamless integration with other tools greatly enhances overall productivity. It excels in responsiveness when engaging with customers. AgileCRM enables me to effortlessly maintain sales cycles and deliver excellent ongoing customer service, thereby providing additional care to our clients. Additionally, the user interface stands out for its simplicity and manageability compared to other similar tools. Review collected by and hosted on G2.com.

What do you dislike about Agile CRM?

There isn't a single fault I can find in this app; it perfectly meets our needs and surpasses our expectations. Review collected by and hosted on G2.com.

Prasanth V.
PV
Prasanth V.
Lead - Account Manager
Enterprise (> 1000 emp.)
"User friendly CRM!"
5/5
What do you like best about Agile CRM?

With Agile CRM, it is easy to manage campaigns, databases and other customer service operations. They are open to suggestions, ready to create and implement a tailor made solution as per our needs. Review collected by and hosted on G2.com.

What do you dislike about Agile CRM?

They are progressive so far, and it's affordable. Review collected by and hosted on G2.com.

Questions about Agile CRM? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Michael G.
MG
Michael Gibson
•
Last activity over 6 years ago

Any power users who are making Agile deliver ?

Jan J.
JJ
Jan Jezek
•
Last activity almost 5 years ago

Why are you tear down their state-of-the-art product?

2 Upvotes
1
Join the conversation

Pricing Options

Pricing provided by Agile CRM.

Free

$0
per month

Starter

$8.99
per month

Regular

$29.99
per month
Agile CRM Comparisons
Agile CRM Features
Contact & Account Management
Opportunity & Pipeline Mgmt.
Task / Activity Management
Email Marketing
Campaign Management
Lead Management
Case Management
Customer Support Portal
Knowledge Base
Reporting
Dashboards