--- title: Agile CRM Reviews meta\_title: 'Agile CRM Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 368 reviews by the users' company size, role or industry to find out how Agile CRM works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 368 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools ---

# Agile CRM Reviews & Product Details

Agile CRM is a fully integrated CRM with sales tracking, contact management, marketing automation, web analytics, 2-way emails, telephony, helpdesk with a clean modern interface. With Agile CRM, SMB's can now: - Automate their marketing, sales and customer retention process with simple and powerful drag-drop editor - Convert website visitors directly to leads in the CRM - Nurture, track and score leads automatically based on web or email activity - Enable multi channel communication with the ability to call or email or tweet to a contact from the same page - Monitor customer behavior and get real time alerts for customer activity - Manage helpdesk tickets with all of the customers history in one place - Have a detailed record of all of the customer's details and communication history in one page, sorted chronologically - See customer data from various other business apps on one page using extensive integrations

* * *

Seller
[Agile CRM](https://www.g2.com/sellers/agile-crm)
Discussions
[Agile CRM Community](https://www.g2.com/products/agile-crm/discuss)
Languages Supported

English

Solution Type

All-in-One

Overview by
Prajakt K

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## Pricing

Pricing provided by Agile CRM.

### Free

$0

per month

### Starter

$8.99

per month

[
View More Pricing Information
](https://www.g2.com/products/agile-crm/pricing)

## Top-Rated Alternatives

[

 ![EngageBay](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "EngageBay")

EngageBay

4.6/5(711)

](https://www.g2.com/products/engagebay/reviews)

[

 ![ActiveCampaign](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ActiveCampaign")

ActiveCampaign

4.4/5(14,779)

](https://www.g2.com/products/activecampaign/reviews)

[

 ![Freshsales](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Freshsales")

Freshsales

4.5/5(1,236)

](https://www.g2.com/products/freshsales/reviews)

[
View All Alternatives
](https://www.g2.com/products/agile-crm/competitors/alternatives)

## User Insights

Average based on 368 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

[Log in to unlock pricing and user insights](/login)

## Agile CRM Integrations
(2)

What do users say about integrations?

Integration information sourced from real user reviews.

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft Outlook

](https://www.g2.com/products/microsoft-outlook/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

WordPress.com

](https://www.g2.com/products/wordpress-com/reviews)

Show More

 ![Prerna A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Prerna A.")
PA

Prerna A.

Professional 1 Business Analyst 

Mid-Market (51-1000 emp.)

7/16/2024

"Automation platform"

4/5

What do you like best about Agile CRM?

Combines sales, marketing, and service automation into a single platform, reducing the need for multiple Tools.

User-friendly interface with drag-and-drop functionality, making it easy to set up and navigate.

Strong automation capabilities for tasks such as email marketing, and workflow automation. Review collected by and hosted on G2.com.

What do you dislike about Agile CRM?

Occasional reports of slow loading times and performance issues, especially with larger datasets.

experiencing slow response times. Review collected by and hosted on G2.com.

What problems is Agile CRM solving and how is that benefiting you?

Provides tools for managing customer support tickets and tracking customer interactions. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

CM

Chandra M.

Marketing Analyst

Staffing and Recruiting

Mid-Market (51-1000 emp.)

6/16/2024

"Good but not the best CRM"

3.5/5

What do you like best about Agile CRM?

I like the easy of managing contacts and creating lists Review collected by and hosted on G2.com.

What do you dislike about Agile CRM?

They have seggregated the product in to pieces which I dont like. Now it is not an all in one suite. Review collected by and hosted on G2.com.

What problems is Agile CRM solving and how is that benefiting you?

It helps me to manage my contacts by easily creating lists. It was a good tool earlier but now it is not at a good tool. It has a lot of issues and fixing it take years. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Abhishek Y.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abhishek Y.")
AY

Abhishek Y.

Quality and Performance

Enterprise (\> 1000 emp.)

5/25/2024

"Needs more automation"

3.5/5

What do you like best about Agile CRM?

Good and reliable aa agile is one of the best technologies with CRM it hold much good for ease of work and time saving Review collected by and hosted on G2.com.

What do you dislike about Agile CRM?

Needs more automation options and reporting issue Review collected by and hosted on G2.com.

What problems is Agile CRM solving and how is that benefiting you?

Helping to track issue reported, FCR and other day to day task Review collected by and hosted on G2.com.

Show More

10/23/2025
Validated ReviewerSource: G2 invite

 ![Kella M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kella M.")
KM

Kella M.

Associate Software Engineer

Enterprise (\> 1000 emp.)

3/30/2024

"Agile CRM technology"

5/5

What do you like best about Agile CRM?

Agile CRM is a software that helps to store business data and gives the confidence to the customers . Review collected by and hosted on G2.com.

What do you dislike about Agile CRM?

The technology don't have much data privacy and that can leads to breakage Review collected by and hosted on G2.com.

What problems is Agile CRM solving and how is that benefiting you?

Agile CRM technology solves the customers issue by its software Review collected by and hosted on G2.com.

Show More

5/29/2025
Validated ReviewerSource: Organic

 ![Brian T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian T.")
BT

Brian T.

Sales Representative

Mid-Market (51-1000 emp.)

6/5/2023

"Enhancing customer interactions with a single, efficient platform."

5/5

What do you like best about Agile CRM?

My experience with AgileCRM has been nothing short of revolutionary. It has completely revamped how I structure, monitor, and handle our sales and marketing procedures. The CRM platform is not only powerful but also incredibly intuitive and efficient. With just a few taps on my fingertips, I can effortlessly maintain contact with all my associates, track transactions, and manage various ventures. AgileCRM has truly empowered us to optimize our sales, service, and marketing functions, enabling us to interact with our customers seamlessly on a daily basis. Review collected by and hosted on G2.com.

What do you dislike about Agile CRM?

It may initially pose a challenge to get the hang of everything, but once you become familiar with all the features and start using them effectively, it's truly amazing! Furthermore, the presence of customer support ensures that any issues can be promptly resolved. Review collected by and hosted on G2.com.

What problems is Agile CRM solving and how is that benefiting you?

Having access to a range of business modules within a CRM tool transforms it into something more than a simple CRM, in my opinion. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Joel A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joel A.")
JA

Joel A.

Account Executive

Mid-Market (51-1000 emp.)

6/27/2023

"A feature-rich CRM app with added benefits"

5/5

What do you like best about Agile CRM?

The impact of AgileCRM on our sales and marketing procedures is truly revolutionary. Its CRM platform is both efficient and powerful, while remaining user-friendly. I now have the ability to easily maintain contact with all my colleagues, transactions, and ventures, right at my fingertips. AgileCRM has empowered us to enhance our sales, service, and marketing functions, equipping us with the necessary resources for seamless daily customer interactions. Review collected by and hosted on G2.com.

What do you dislike about Agile CRM?

Drawing from my personal experience, I can confidently state that I have nothing but positive feedback for this tool as it has consistently outperformed my expectations, offering an immensely satisfactory service that brings me genuine joy, leaving no room for any complaints. Review collected by and hosted on G2.com.

What problems is Agile CRM solving and how is that benefiting you?

The use of AgileCRM has made my sales management much simpler, allowing me to effortlessly monitor my sales activities, assess my progress, and prepare for the future. As a result, I have experienced a boost in revenue and witnessed enhanced customer service. The introduction of automated reminders has truly revolutionized my workflow, lightening my workload and allowing me to concentrate on sales. All in all, AgileCRM stands out as an outstanding solution that has profoundly revolutionized the way I conduct business, elevating efficiency and productivity." Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Angelo B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Angelo B.")
AB

Angelo B.

Marketing Analyst

Mid-Market (51-1000 emp.)

4/3/2023

"This CRM is excellent for businesses that require deal closure."

5/5

What do you like best about Agile CRM?

What I find most appealing about it is the visualization feature. It offers an easy-to-understand representation of your funnel and how you're progressing towards your goals, which can be incredibly motivating. Moreover, it has integrations with several other services and comes with an Android app that's perfect for people who are always on the go. The Gmail integration is particularly noteworthy as it helps you keep track of both the company and potential contacts. Review collected by and hosted on G2.com.

What do you dislike about Agile CRM?

There's nothing to dislike about this app. It's an incredible tool that saves me both time and money, and it has all the features I require. It's user-friendly, making it a great fit for any business. Review collected by and hosted on G2.com.

What problems is Agile CRM solving and how is that benefiting you?

AgileCRM is one of the finest CRM software I have ever used, and I have experimented with several others. It is affordable, user-friendly, and robust, making it an excellent tool for businesses of all sizes. It assists me in overseeing my sales pipeline and keeping track of my clients, potential clients, and business prospects. Additionally, it is perfect for scheduling my content calendar and keeping track of all my concepts, projects, and drafts. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Brenda S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brenda S.")
BS

Brenda S.

Senior Data Analyst

Mid-Market (51-1000 emp.)

6/1/2023

"Unleashing Business Potential: Elevating Customer Services and Optimizing Project Management"

5/5

What do you like best about Agile CRM?

Personally, I find AgileCRM to be a highly reliable tool that empowers me to leverage its easy-to-use features and efficient tools to their fullest potential. Moreover, seamless integration with other tools greatly enhances overall productivity. It excels in responsiveness when engaging with customers. AgileCRM enables me to effortlessly maintain sales cycles and deliver excellent ongoing customer service, thereby providing additional care to our clients. Additionally, the user interface stands out for its simplicity and manageability compared to other similar tools. Review collected by and hosted on G2.com.

What do you dislike about Agile CRM?

There isn't a single fault I can find in this app; it perfectly meets our needs and surpasses our expectations. Review collected by and hosted on G2.com.

What problems is Agile CRM solving and how is that benefiting you?

As a business, we have found AgileCRM to be incredibly beneficial in enhancing our marketplace and improving our customer services. The wide range of services they offer has allowed us to successfully engage with our clients in a more reliable manner. Moreover, I have personally utilized this tool for project management tasks. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Prasanth V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Prasanth V.")
PV

Prasanth V.

Lead - Account Manager

Enterprise (\> 1000 emp.)

11/9/2023

"User friendly CRM!"

5/5

What do you like best about Agile CRM?

With Agile CRM, it is easy to manage campaigns, databases and other customer service operations.

They are open to suggestions, ready to create and implement a tailor made solution as per our needs. Review collected by and hosted on G2.com.

What do you dislike about Agile CRM?

They are progressive so far, and it's affordable. Review collected by and hosted on G2.com.

What problems is Agile CRM solving and how is that benefiting you?

Email tracking is essential for all our campaigns and it's doing a great job so far.

And maintaining the deal is much easier in each stage of the cycle. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

 ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services")
IF

Verified User in Financial Services

Enterprise (\> 1000 emp.)

4/16/2024

"Agile CRM"

5/5

What do you like best about Agile CRM?

Its fast and best system to connect customers with business Review collected by and hosted on G2.com.

What do you dislike about Agile CRM?

Its low performance in developing countries Review collected by and hosted on G2.com.

What problems is Agile CRM solving and how is that benefiting you?

It solves the problem of marketing through creating awareness about the business Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

## Questions about Agile CRM? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Agile CRM
](https://www.g2.com/products/agile-crm/discussions/new)

 ![Michael G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael G.")
MG

Michael Gibson
•
Last activity over 6 years ago

Any power users who are making Agile deliver ?

1 Upvote

1

[
Join the conversation
](https://www.g2.com/discussions/13657-any-power-users-who-are-making-agile-deliver)

 ![Jan J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jan J.")
JJ

Jan Jezek
•
Last activity over 4 years ago

Why are you tear down their state-of-the-art product?

2 Upvotes

1

[
Join the conversation
](https://www.g2.com/discussions/why-are-you-tear-down-their-state-of-the-art-product)

[
View all Discussions
](https://www.g2.com/products/agile-crm/discuss)

## Pricing Options

Pricing provided by Agile CRM.

### Free

$0

per month

### Starter

$8.99

per month

### Regular

$29.99

per month

[
View More Pricing Information
](https://www.g2.com/products/agile-crm/pricing)

Agile CRM Comparisons

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[
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##### 
##### Agile CRM Features

Sales Force Automation

Contact & Account Management

Opportunity & Pipeline Mgmt.

Task / Activity Management

Marketing Automation

Email Marketing

Campaign Management

Lead Management

Customer Support

Case Management

Customer Support Portal

Knowledge Base

Reporting & Analytics

Reporting

Dashboards

[
View More Features
](https://www.g2.com/products/agile-crm/features)

##### Categories on G2

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