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# AgencyAnalytics Features

##### ## Reports (17)

Reports Interface

Reports interface for standard and self-service reports is intuitive and easy to use.

Steps to Answer

Requires a minimal number of steps/clicks to answer business question.

Graphs and Charts

Offers a variety of attractive graph and chart formats.

Score Cards

Score cards visually track KPI's.

Dashboards

Provides business users an interface to easily design, refine and collaborate on their dashboards

Customizable Reports

Alter the layout and content of reports

Marketing Reports

Reports specific to marketing and associated campaigns

Sales Reports

Reports specific to sales analysis for trends and strategies

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Interactive Reports

Edit and personalize data view as needed

Customizable Reports

Alter the layout and content of reports

Customizable Reports

Alter the layout and content of reports

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Customizable Dashboard

Alter the layout and content of dashboards

Reports Interface

Reports interface for standard and self-service reports is intuitive and easy to use.

Share Reports

Receive email reports and notifications regarding metrics.

Steps to Answer

Requires a minimal number of steps/clicks to answer business question.

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##### ## Data Updates (9)

Historical Snapshots

Ability to track historical data.

Real-Time Updating

Track metrics in real time with consistent and frequent updates.

Scheduled/Automated Reports

Set a time to generate routine reports automatically

Customizable Reports

Alter the layout and content of reports

Predictive Analytics

Predict future data based on historical data sets

Data Management

Ability to handle large datasets

Real-Time Data

Receive data and information in real time

Historical Snapshots

Ability to track historical data.

Real-Time Updating

Track metrics in real time with consistent and frequent updates.

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##### ## Marketing Operations (24)

ROI Tracking

Helps marketers measure return on investment (ROI) by analyzing campaign effectiveness against costs

Data Collection

Gathers data about the effectiveness, impact, and reach of marketing campaigns

Customer Insights

Collects and reports on data relating to customer journeys, preferences, and history

Multi-User Access

Allows multiple users access to a unified, transparent overview of analytics, dashboards, and campaign results

White Label

Offers a white labeling service for agencies or resellers to customize platform branding

Multi-Channel Data Collection

Collect information from multiple sources

Engagement Tracking

Tracks metrics that provide insight into how a user interacts with any interface or product

Keyword Tracking

Track and monitor a specific set of keywords

Behavior Tracking

Track visitors'/audience's responses across web pages and other optimized content

Campaign Tracking

Track the performance of marketing campaigns across multiple channels.

Conversion Tracking

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

SEO Management

Optimize and manage the search engine optimization efforts for a website or digital content

Tag Management

Generate or append custom campaign parameters to URLs

Real-Time Data

Receive data and information in real time

Activity Tracking

Track and document all activities across devices, networks, and other systems

Click Tracking

Track the amount of clicks on individual products to measure campaign results

Contact Management

Manage, organize, and store contact information

Content Management

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Lead Management

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Email Management

Manage, store and organize emails within the system or via third-party apps

Campaign Management

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Channel Management

Manage various distribution channels, build relations with channel partners, and track their performance

Template Management

Create, save, and re-purpose templates for emails, forms, etc.

Workflow Management

Create, design and manage workflows for repetitive tasks

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##### ## Campaign Activity (13)

Campaign Insights

Analyzes historical and current marketing campaigns to inform future strategy

Reports and Dashboards

Creates reports and dashboards to analyze results of campaigns

Campaign Stickiness

Identifies which marketing campaigns resolved in open or closed opportunities

Multichannel Tracking

Collects marketing campaign performance data across multiple channels

Brand Optimization

Provides opportunities for brands and businesses to fix or modify existing or future campaigns via feedback

Multi-Campaign

Manage multiple campaigns in one system

Campaign Analytics

Track and interpret campaign performance metrics

Website Analytics

Track and analyze information regarding website visitors

Conversion Rate Optimization

Improving user journey to boost the percentage of visitors who take a desired action (sign-ups or purchases)

Drip Campaigns

Send automated marketing emails based on user actions over a predetermined period

Visual Analytics

Interact with data visualization elements, such as charts and graphs, to drill down into data

Real-Time Analytics

Analyze and gain insights into data in real-time

Customizable Reports

Alter the layout and content of reports

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##### ## SEO Auditing & Monitoring (5)

SEO Alerting

Delivers instantaneous notifications to alert users to significant issues or changes that could compromise a website's SEO health.

SEO Auditing

Evaluates a website's overall SEO health and recommends actions to correct potential issues or improve content.

SEO Change Tracking

Maintains a full record of changes to website content or infrastructure, and provides access to historical snapshots or backups.

Technical SEO

Provides an SEO web crawler that consistently monitors and identifies technical issues within a website.

Engagement Tracking

Tracks metrics that provide insight into how a user interacts with any interface or product

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##### ## SEO Content & Rankings (13)

Link Building

Provides tools for backlink analysis and identifies relevant link building opportunities.

Keyword Research

Suggests related keywords for a given search term and provides metrics such as keyword volume, difficulty, and competition.

SERP Rank Tracking

Tracks organic rank for targeted keywords and reports on current and historical metrics for average position, visibility, share of voice, traffic, etc.

Localization

Provides keyword ranking data based on geographic location and device type.

Content Insights

Offers tools to optimize SEO content such as long-tail keywords, audience insights, content intelligence, or an AI writing assistant.

Customer Activity Tracking

A report showing what actions customers perform

Click Tracking

Track the amount of clicks on individual products to measure campaign results

Referral Tracking

Log and store the source of contacts/leads

Visitor Tracking

Track visitors and purpose of visits

Mobile Keywords

Unique word that contains letters or numbers that identifies specific campaigns

Keyword Research Tools

Platforms that assist marketers in identifying relevant keywords for their content, websites, or advertising campaigns

Keyword Tracking

Track and monitor a specific set of keywords

ROI Tracking

Monitor conversion rates and analyze effectiveness and profitability of marketing efforts

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##### ## SEO Reporting (7)

Competitor Analysis

Provides competitor data on key metrics such as backlinks, SERP rankings, organic search traffic, domain strength. etc.

Data Visualization

Displays rankings and key metrics visually, such as through charts or graphs

Custom Reports

Enables users to build customized SEO reports

White Label

Enables users to add their own branding to SEO reports

Real-Time Data

Receive data and information in real time

Trend Analysis

Review data from past periods to reveal recurring tendencies and predict future performance

Scheduled/Automated Reports

Set a time to generate routine reports automatically

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##### ## Visualization (7)

Graphs and Charts

Offers a variety of attractive graph and chart formats.

Score Cards

Score cards visually track KPI's.

Dashboards

Provides business users an interface to easily design, refine and collaborate on their dashboards

Formats

Allows one to create and export visualization into various formats (PNG, JPEG, etc.)

Mobile Dashboards

View and present dashboard on mobile devices

Public Dashboards

Publish dashboard publicly on various platforms

Private Dashboards

Share dashboard screen within private user groups

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##### ## Collaboration (3)

Sharing

Provides the ability to easily share visualizations.

Co-Editing

Allows multiple users to edit and create visualizations together.

Devices

Has the ability to edit visualization across devices and device types (e.g. computer and phone).

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##### ## Generative AI (6)

AI Text Generation

Allows users to generate text based on a text prompt.

AI Text Summarization

Condenses long documents or text into a brief summary.

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

AI Text Generation

Allows users to generate text based on a text prompt.

AI Text Summarization

Condenses long documents or text into a brief summary.

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

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##### ## Agentic AI - Marketing Analytics (5)

Autonomous Task Execution

Capability to perform complex tasks without constant human input

Cross-system Integration

Works across multiple software systems or databases

Proactive Assistance

Anticipates needs and offers suggestions without prompting

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

Social Media Integration

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

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##### ## Agentic AI - SEO Tools (11)

Autonomous Task Execution

Capability to perform complex tasks without constant human input

Multi-step Planning

Ability to break down and plan multi-step processes

Cross-system Integration

Works across multiple software systems or databases

Adaptive Learning

Improves performance based on feedback and experience

Natural Language Interaction

Engages in human-like conversation for task delegation

Proactive Assistance

Anticipates needs and offers suggestions without prompting

Decision Making

Makes informed choices based on available data and objectives

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

Multi-Language

Manage and support multiple languages

Social Media Integration

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Google Analytics Integration

Integration with Google Analytics to track and report website traffic

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##### ## Additional Functionality (151)

Retargeting

Adding retargeting pixels to track users who click a link and show them targeted ads

API

Application programming interface that allows for integration with other systems/databases

User Management

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Website Analytics

Track and analyze information regarding website visitors

Broken Link Discovery

URL Shortener

Online tool that takes a longer URL and condenses the link to optimize sharing through copy and paste techniques

Social Media Monitoring

Track activity on sites such as Facebook, Twitter, Instagram, etc.

Custom Domains

Create branded link campaigns or short links with one or multiple custom domains.

Visual Analytics

Interact with data visualization elements, such as charts and graphs, to drill down into data

Backlink Management

Collaboration Tools

Provides a channel for team members to share media files, communicate, and work together

Customizable Branding

Add customized logos and colors to align with company branding

Web Traffic Reporting

Collect and analyze traffic data about website visitors

For Marketing and Advertising

Used by marketers and advertisers

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Reporting/Analytics

View and track pertinent metrics to find patterns and gain insights from data

SEO Management

Optimize and manage the search engine optimization efforts for a website or digital content

Secure Data Storage

Securely stores data to prevent data loss or breaches

Real-Time Analytics

Analyze and gain insights into data in real-time

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Campaign Management

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Geotargeting

Geographic location of visitors determines behavior of the software

Link Editing

Change or redirect the destination URL of a short link

URL Customization

Modifying a website's URL to enhance readability, branding, or campaign alignment

Data Import/Export

Import and export data to and from software applications

Link Analytics

Track, analyze and report on click-through rates from URLs

Multi-Channel Marketing

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Campaign Scheduling

Set campaign schedules by selecting start, pause, and end dates

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

WYSIWYG Editor

What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

Conversion Rate Optimization

Improving user journey to boost the percentage of visitors who take a desired action (sign-ups or purchases)

A/B Testing

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Localization Automation

Adapt content to display differently based on viewer location

Multi-Location

Manage and support multiple locations

Content Management

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Real-Time Notifications

Notifications that are delivered to users as soon as an event occurs

Dashboard

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Landing Pages/Web Forms

Create landing pages or online forms designed to capture new leads and prospects

Link Management

Monitoring and organizing references from a webpage to external sites and internal pages

Customizable Templates

Pre-designed layouts that can be customized to match preferences and requirements

Real-Time Updates

Receive system updates as soon as any changes are made

Monitoring

Observe and track the demand, usage, progress or quality of a system, product, or user

Audit Management

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Workflow Management

Create, design and manage workflows for repetitive tasks

Campaign Analytics

Track and interpret campaign performance metrics

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Multi-Campaign

Manage multiple campaigns in one system

Email Marketing

Create and send email blasts/campaigns

Website Management

Built-in website builder or integration with third-party site

Performance Management

Organize and manage the accomplishments and development of employees or performance of applications or systems

Backlink Monitoring

Discover the total number of backlinks, referring domains, and referring IPs going to a domain

Performance Metrics

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Advertising Management

Manage advertising space and its sales within your network or publication

Content Personalization

Personalize delivered content based on characteristics, preferences, behavior or other data across the network

Issue Management

Identify and respond to unexpected problems or failures (ie. "negative events")

Heatmaps

A visual display that uses a color spectrum to show how visitors interact with areas of a web page

Problem Area Alerts

Highlighting or otherwise flagging areas that require review or change

Widgets

An extended application or connector that enables users to perform additional services with their current set of tools

Multivariate Testing

Create many versions of emails, forms, or actions and gauge which is most effective

Behavior Analytics

Track and analyze user behavior within a system or network

Audience Targeting

Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention

Real-Time Reporting

Active reporting of data and metrics

Customer Segmentation

Process of dividing customers into groups based on common characteristics

Product Recommendations

Product suggestions provided to users based on past behavior and relevant data, such as browsing and purchasing history

Session Recording

Record active support and chat sessions for auditing and training

Mobile Friendly Test

Measures how easily users can access, read, and navigate the site on mobile devices

Drag & Drop

Assemble applications and processes by dragging over and arranging pre-built components

Event Marketing

Plan marketing campaigns for events

Social Promotion

Market event via social media tools

Multi-Channel Marketing

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Data Import/Export

Import and export data to and from software applications

Lead Generation

Manage the process of attracting and converting business prospects into leads

Campaign Segmentation

Group campaigns by project, client, or campaign for better management.

Customizable Forms

Customize contracts and forms to collect specific information

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Monitoring

Observe and track the demand, usage, progress or quality of a system, product, or user

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Customizable Templates

Pre-designed layouts that can be customized to match preferences and requirements

Email Templates

Pre-made examples and templates for emails

Web Forms

Web form that allows users to enter data that is sent and processed for different reasons

Lead Capture

Automatically identify and save contact information of potential customers

Customizable Branding

Add customized logos and colors to align with company branding

Real-Time Reporting

Active reporting of data and metrics

Campaign Planning

Plan and strategize marketing campaigns

A/B Testing

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Customer Segmentation

Process of dividing customers into groups based on common characteristics

Campaign Scheduling

Set campaign schedules by selecting start, pause, and end dates

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Autoresponders

Create and automatically send premade copy in response to customer messages

Drag & Drop

Assemble applications and processes by dragging over and arranging pre-built components

Event Triggered Actions

Predefined actions automatically performed on the occurance of specific events

Email Marketing

Create and send email blasts/campaigns

API

Application programming interface that allows for integration with other systems/databases

Customizable Fields

Customize data fields to support various needs and use cases

Contact Database

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Data Visualization

Graphical representation of data

Ad hoc Reporting

Generate one-off reports that meet information requirements

Performance Metrics

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Data Source Connectors

Connect to big data sources

Search/Filter

Search and filter data across systems to locate required information by entering keywords or certain criteria

Multi-Channel Attribution

A set of rules that assigns credit for sales and revenue to touchpoints across the customer journey

Customer Journey Mapping

Visualize and analyze customer experience across all touchpoints and channels

KPI Monitoring

Tracking the status of previously identified performance measurements

Cohort Analysis

Analytics that breaks the data in a data set into related groups/categories.

KPI Monitoring

Tracking the status of previously identified performance measurements

Secure Data Storage

Securely stores data to prevent data loss or breaches

Multiple Data Sources

Allows users to manage data from a number of sources

Data Visualization

Graphical representation of data

Single Sign On

Allow users to access multiple services after entering their login credentials once

Natural Language Search

Ability to interact with the application using human languages such as English

Search/Filter

Search and filter data across systems to locate required information by entering keywords or certain criteria

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Real-Time Notifications

Notifications that are delivered to users as soon as an event occurs

Collaboration Tools

Provides a channel for team members to share media files, communicate, and work together

Widgets

An extended application or connector that enables users to perform additional services with their current set of tools

Performance Metrics

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Ad hoc Reporting

Generate one-off reports that meet information requirements

Activity Tracking

Track and document all activities across devices, networks, and other systems

Reporting/Analytics

View and track pertinent metrics to find patterns and gain insights from data

Customizable Branding

Add customized logos and colors to align with company branding

Data Aggregation

Collect, process and structure data from multiple sources for further analysis

Dashboard Creation

Creation and customization of dashboards

Data Connectors

Connect to big data sources

Customizable Templates

Pre-designed layouts that can be customized to match preferences and requirements

Data Synchronization

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

API

Application programming interface that allows for integration with other systems/databases

Forecasting

Form predictions based on past and present data/trends

Interactive Elements

Various components within a system including buttons, clickable icons, hover effects, and more

Single Page View

Display aggregated data points on one page for a bird's eye view assessment

Data Import/Export

Import and export data to and from software applications

Drag & Drop

Assemble applications and processes by dragging over and arranging pre-built components

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Trend Analysis

Review data from past periods to reveal recurring tendencies and predict future performance

Workflow Management

Create, design and manage workflows for repetitive tasks

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

Functions/Calculations

Perform various mathematical calculations using the data

Historical Reporting

Information, data and reports that are being tracked over time

Data Capture and Transfer

Import, collect, and capture data from multiple sources

Visual Discovery

Process of visually navigating data and applying analytics to detect patterns, gain insight, and answer specific business queries.

Real-Time Updates

Receive system updates as soon as any changes are made

Real-Time Reporting

Active reporting of data and metrics

Data Mapping

Track the management and flow of data throughout the organization

Relational Display

Relationship diagram view that arranges items in data based on the relationships between them in a freeform graph.

Visual Analytics

Interact with data visualization elements, such as charts and graphs, to drill down into data

OLAP

Online Analytical Processing technology for performing high-speed complex queries or multidimensional analysis on large volumes of data

Ad hoc Query

One-off queries made on an as-needed basis

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

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## Technology Glossary Features

View full feature definition

View definitions of the features and discover new technology terms.

[View Glossary](/glossary)

[Competitor Analysis](/glossary/competitor-analysis)

Competitor analysis is when one organization evaluates industry competitors for an understanding of strengths, weaknesses, and differentiating processes. Learn why conducting a competitor analysis is important and the steps to do one successfully.

[Dashboard](/glossary/dashboard-definition)

What is a dashboard and why is it important as a software feature? Our G2 guide can help you understand dashboards and learn more about its types, benefits, and best practices.

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##### Categories on G2

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