# Aesthetix CRM Reviews **Vendor:** Aesthetix CRM **Category:** [Other Specialty Practice Management Software](https://www.g2.com/categories/other-specialty-practice-management) **Average Rating:** 4.9/5.0 **Total Reviews:** 4 ## About Aesthetix CRM Aesthetix CRM is a HIPAA-compliant sales and marketing platform for medical aesthetic practices. Medical spa and plastic surgery practices use the software for lead management, patient engagement, email marketing, SMS marketing, automated lead nurturing, and more. ## Aesthetix CRM Reviews ### 1. Great software, better support **Rating:** 5.0/5.0 stars **Reviewed by:** Mike M. | Co-CEO and COO, Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2025 **What do you like best about Aesthetix CRM?** Sara Shumpert took us through onboarding. We had a lot of complexities which she was able to fully understand and accommodate for. **What do you dislike about Aesthetix CRM?** They have their own Website Forms that are more integrated than using a third-party form (Gravity Forms for WordPress, in our case). Wish they had the same functionality for both. **What problems is Aesthetix CRM solving and how is that benefiting you?** Centralize all leads and make sure processes are optimized to convert into patients. ### 2. Fabulous CRM with an amazing support team **Rating:** 5.0/5.0 stars **Reviewed by:** Chad C. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2023 **What do you like best about Aesthetix CRM?** The CRM itself is a great tool for my medspa. We switched from another medspa-specific CRM provider and the difference is night and day. It is clear Aesthetix was built by people with a deep understanding of what aesthetic businesses need in a CRM. It is easy to use and has every CRM feature we could need. I think what truly sets Aesthetix apart though is the incredible onboarding and support team. Their expertise and enthusiasm was a huge help in getting up and running quickly. **What do you dislike about Aesthetix CRM?** We haven't encountered many issues so far. The support team has been quick to help us step through anything that tripped us up. **What problems is Aesthetix CRM solving and how is that benefiting you?** Aesthetix fills in a gap in our business. We have a great solution for medical charting but it was completely lacking in features to help build our pipeline of clients and engage with our existing clients. Aesthetix centralizes all our information so we have a clear view of how well our sales funnel is working, what advertising methods are paying off, and where in our business we need to focus. ### 3. Best CRM for Aesthetic practices, medspas and plastic surgery **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2023 **What do you like best about Aesthetix CRM?** AesthetixCRM team was very helpful and had a detailed setup and worked with my website provider to do a speedy seamless setup. So thorough and very accessible **What do you dislike about Aesthetix CRM?** Honestly I have nothing negative to say. Sara has been exceptional. **What problems is Aesthetix CRM solving and how is that benefiting you?** Automated lead management, all-in-one client communication systemt from all avenue, business metrics monitoring, marketing and reputation management ### 4. Overall good experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2023 **What do you like best about Aesthetix CRM?** The overall platform is excellent and has several high-yield features and quality automation. The team is highly responsive, and I have experienced no glitches or downtime. Thanks, Aesthetixs CRM. **What do you dislike about Aesthetix CRM?** More automation with regard to channeling patients at specific points in the funnel. **What problems is Aesthetix CRM solving and how is that benefiting you?** Automation of lead generation. - [View Aesthetix CRM pricing details and edition comparison](https://www.g2.com/products/aesthetix-crm/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-09+14%3A50%3A46+-0500&secure%5Bsession_id%5D=88c86ee7-ade6-4315-94c1-3979428e3ec8&secure%5Btoken%5D=be61c51e42225085e640b375bc2404e53750de632e71add43998e808493afb91&format=llm_user) ## Aesthetix CRM Integrations - [Nextech Practice Management](https://www.g2.com/products/nextech-practice-management/reviews) ## Top Aesthetix CRM Alternatives - [Naturongo](https://www.g2.com/products/naturongo/reviews) - 4.7/5.0 (9 reviews) - [One Step Software](https://www.g2.com/products/one-step-software/reviews) - 3.4/5.0 (5 reviews) - [EnsoSleep](https://www.g2.com/products/ensosleep/reviews) - 4.5/5.0 (4 reviews)