Aderant Expert Reviews & Product Details

There is absolutely nothing to like. It is a very confusing way to create bills. Review collected by and hosted on G2.com.

Where do I begin! The system is not user friendly. I have worked in Legal Billing for over 10 years and have worked with a few billing systems. EA Pro is by far the most complicated system to understand. I don't know if it was the product or the people training, but when you are being shown a new system, they should have a complete knowledge of the system. It was not "cut and dry" training and that is a big part of the problem. I could not follow the training at all and it was a very frustrating when you are trying to learn a system and the trainers do not have a good way of explaining. We actually started learning one system that did not include E-billing and they had to start all over again!! Review collected by and hosted on G2.com.

Shortcuts are helpful when entering time. The matter history that pops up makes it easy to populate. Being able to easily switch between users is a great feature as well. Review collected by and hosted on G2.com.

Constantly lagging. Very frustrating in a time crunch. The errors are confusing. Review collected by and hosted on G2.com.

It’s a great tool to communicate with legal securities, paralegals, and lawyers on the AP side oaf things. Easy review and approval feature. Review collected by and hosted on G2.com.

This program is very clicky. There is a lot of clicks to get a result minimizing this may make processes go faster. Review collected by and hosted on G2.com.

Great time and billing software to use, albeit hard to learn initially. Once you get the hang of it, it becomes very easy to use. Does everything you need it to to assist with financial reporting and analysis. Review collected by and hosted on G2.com.

Hard to learn initially. This was my first time using a software like this and the UI was tricky to get used to. However, once you know where everything is, how integrated it is, and how it works, it became my best friend. Review collected by and hosted on G2.com.

It is very easy to use and everything can be done digitally Review collected by and hosted on G2.com.

A lot of steps to create an invoice and the system is slow. Review collected by and hosted on G2.com.

High functionality

Honestly not even forty characters worth Review collected by and hosted on G2.com.

Unnecessary steps and entries in many aspects, could be streamlined and still do its job.

Reports are created in a format that is useless for management in Excel, and there is no workaround

Simple features like spell check and custom dictionary are either missing or not cumbersome. Review collected by and hosted on G2.com.

I am able to access documents fairly quickly even remotely. Review collected by and hosted on G2.com.

Time entry is slow. The program would benefit from an easy tutorial because it isn't the most user friendly. Review collected by and hosted on G2.com.

Conceptually fantastic product with timers to capture work as I go and enter during the day and at the end of the day. Review collected by and hosted on G2.com.

Program crashes constantly. It is cumbersome to search for the proper client number/matter. The recent upgrade has made these problems worse and the program slower. Review collected by and hosted on G2.com.

Easy to use system for time entry. Self-explanatory and user friendly Review collected by and hosted on G2.com.

At times, it lags when I go to log my daily time, and can be frustrating Review collected by and hosted on G2.com.

I like the shortcuts that you can use for narratives using the "=" sign. And, it flags in red when you enter a word it does not recognize. Review collected by and hosted on G2.com.

Sometimes if you make an error, it puts an time entry in the "incomplete" section and you can't figure out what you did wrong. These are parameters that are user-specific I believe. Review collected by and hosted on G2.com.

Easy to understand data structure and process flows. Helpful support staff. Product teams are open to customer feedback and provide opportunities for direct input into the development of new upgrades/applications. Review collected by and hosted on G2.com.

Deployment, upgrading, and customization of the applications built on the new framework is still far more complex than it should be. Support and professional services teams are often understaffed, especially in regards to cases involving the newer applications. Review collected by and hosted on G2.com.

I like the modern look of the program and that you have many aspects of matter management linked between each other. Review collected by and hosted on G2.com.

Program is not web-based, and it is very slow. Review collected by and hosted on G2.com.

It is very straightforward and descriptive. The boxes are clearly labeled and well organized. Review collected by and hosted on G2.com.

It can be overwhelming and slightly chaotic. Review collected by and hosted on G2.com.

It provides one location to review important data, performance, and other information. Review collected by and hosted on G2.com.

It has a lot of features that you must learn how to use together. Review collected by and hosted on G2.com.