Aderant Expert Reviews

Easy to understand data structure and process flows. Helpful support staff. Product teams are open to customer feedback and provide opportunities for direct input into the development of new upgrades/applications.

Deployment, upgrading, and customization of the applications built on the new framework is still far more complex than it should be. Support and professional services teams are often understaffed, especially in regards to cases involving the newer applications.

Stick to the "out of the box" versions of the software as much as possible unless you have dedicated developers that are able to maintain the customizations specific to your environment. Luckily, Aderant has become more keenly aware of this problem and addressing it via their Design Studio suite.

Legal time and billing solution. We've realized efficiency gains through use of the Aderant workflow solution.

I like the shortcuts that you can use for narratives using the "=" sign. And, it flags in red when you enter a word it does not recognize.

Sometimes if you make an error, it puts an time entry in the "incomplete" section and you can't figure out what you did wrong. These are parameters that are user-specific I believe.

It's easy for timekeepers to enter time, including remotely or on a cell phone.

Getting timekeepers' time in quicker and more efficiently, not losing time for failure to record in Aderant.

High functionality

Honestly not even forty characters worth

Unnecessary steps and entries in many aspects, could be streamlined and still do its job.

Reports are created in a format that is useless for management in Excel, and there is no workaround

Simple features like spell check and custom dictionary are either missing or not cumbersome.

Accounts Payable

No Benefits

Conceptually fantastic product with timers to capture work as I go and enter during the day and at the end of the day.

Program crashes constantly. It is cumbersome to search for the proper client number/matter. The recent upgrade has made these problems worse and the program slower.

Consult attorneys as well as accounting/billing employees. The program may be very useful to the latter but in its current version it will frustrate attorneys if they want to use timers.

When it works, efficient and timely time entry.

I am able to access documents fairly quickly even remotely.

Time entry is slow. The program would benefit from an easy tutorial because it isn't the most user friendly.

We use it for both billing/time entry and for document management. I find it most useful for document management.

It is very straightforward and descriptive. The boxes are clearly labeled and well organized.

It can be overwhelming and slightly chaotic.

It is used for client and matter information, including billing information.

It provides one location to review important data, performance, and other information.

It has a lot of features that you must learn how to use together.

Learn all features to get the best out of the software.

Viewing data in one location is a problem solved with Aderant Expert. Benefits include simplicity of use and useful features.

I like the modern look of the program and that you have many aspects of matter management linked between each other.

Program is not web-based, and it is very slow.

Your expenses, new matters and time-keeping management system are all in the same place

Easy to use system for time entry. Self-explanatory and user friendly

At times, it lags when I go to log my daily time, and can be frustrating

Time entry