Aderant Expert Reviews & Product Details

Aderant Expert Overview

What is Aderant Expert?

Conduct the business of law so your fee earners can focus on the practice of law. Aderant Expert is a legal software solution that delivers global financial management, case and matter management, time and expense capture, fully-featured billing and eBilling, and enabling practice tools with secure, mobile access. Improve efficiency and increase profitability with the only legal software that incorporates outside counsel rules and guidelines (OCGs) throughout the platform.

Aderant Expert Details
Product Description

Aderant Expert is a comprehensive suite of integrated legal software applications that helps law and professional services firms better serve their clients, manage their operations and maximize their profitability.


Seller Details
Seller
Aderant
Company Website
Year Founded
1978
HQ Location
Atlanta, GA
Twitter
@Aderant
2,128 Twitter followers
LinkedIn® Page
www.linkedin.com
615 employees on LinkedIn®

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Aderant Expert Reviews

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UL
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

There is absolutely nothing to like. It is a very confusing way to create bills. Review collected by and hosted on G2.com.

What do you dislike?

Where do I begin! The system is not user friendly. I have worked in Legal Billing for over 10 years and have worked with a few billing systems. EA Pro is by far the most complicated system to understand. I don't know if it was the product or the people training, but when you are being shown a new system, they should have a complete knowledge of the system. It was not "cut and dry" training and that is a big part of the problem. I could not follow the training at all and it was a very frustrating when you are trying to learn a system and the trainers do not have a good way of explaining. We actually started learning one system that did not include E-billing and they had to start all over again!! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The firm I work for just converted to Aderant Expert and so far, I do not see any benefits. Review collected by and hosted on G2.com.

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UL
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Shortcuts are helpful when entering time. The matter history that pops up makes it easy to populate. Being able to easily switch between users is a great feature as well. Review collected by and hosted on G2.com.

What do you dislike?

Constantly lagging. Very frustrating in a time crunch. The errors are confusing. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Time entry. Review collected by and hosted on G2.com.

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UA
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It’s a great tool to communicate with legal securities, paralegals, and lawyers on the AP side oaf things. Easy review and approval feature. Review collected by and hosted on G2.com.

What do you dislike?

This program is very clicky. There is a lot of clicks to get a result minimizing this may make processes go faster. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

N/A Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Making sure all backup documentation is received before approval. When being audited we have all the documentation needed in one place. Review collected by and hosted on G2.com.

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UL
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Great time and billing software to use, albeit hard to learn initially. Once you get the hang of it, it becomes very easy to use. Does everything you need it to to assist with financial reporting and analysis. Review collected by and hosted on G2.com.

What do you dislike?

Hard to learn initially. This was my first time using a software like this and the UI was tricky to get used to. However, once you know where everything is, how integrated it is, and how it works, it became my best friend. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Time and billing has become easy to track accurately. Additionally, financial reporting and analysis is so much easier due to how integrated the system is. Review collected by and hosted on G2.com.

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UL
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

It is very easy to use and everything can be done digitally Review collected by and hosted on G2.com.

What do you dislike?

A lot of steps to create an invoice and the system is slow. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Nothing so far except that it takes a while to start. Review collected by and hosted on G2.com.

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UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

High functionality

Honestly not even forty characters worth Review collected by and hosted on G2.com.

What do you dislike?

Unnecessary steps and entries in many aspects, could be streamlined and still do its job.

Reports are created in a format that is useless for management in Excel, and there is no workaround

Simple features like spell check and custom dictionary are either missing or not cumbersome. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Accounts Payable

No Benefits Review collected by and hosted on G2.com.

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UL
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I am able to access documents fairly quickly even remotely. Review collected by and hosted on G2.com.

What do you dislike?

Time entry is slow. The program would benefit from an easy tutorial because it isn't the most user friendly. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use it for both billing/time entry and for document management. I find it most useful for document management. Review collected by and hosted on G2.com.

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UL
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?

Conceptually fantastic product with timers to capture work as I go and enter during the day and at the end of the day. Review collected by and hosted on G2.com.

What do you dislike?

Program crashes constantly. It is cumbersome to search for the proper client number/matter. The recent upgrade has made these problems worse and the program slower. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Consult attorneys as well as accounting/billing employees. The program may be very useful to the latter but in its current version it will frustrate attorneys if they want to use timers. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

When it works, efficient and timely time entry. Review collected by and hosted on G2.com.

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UA
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Easy to use system for time entry. Self-explanatory and user friendly Review collected by and hosted on G2.com.

What do you dislike?

At times, it lags when I go to log my daily time, and can be frustrating Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Time entry Review collected by and hosted on G2.com.

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UL
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I like the shortcuts that you can use for narratives using the "=" sign. And, it flags in red when you enter a word it does not recognize. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes if you make an error, it puts an time entry in the "incomplete" section and you can't figure out what you did wrong. These are parameters that are user-specific I believe. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It's easy for timekeepers to enter time, including remotely or on a cell phone. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Getting timekeepers' time in quicker and more efficiently, not losing time for failure to record in Aderant. Review collected by and hosted on G2.com.

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Senior Financial Systems Analyst
Legal Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

Easy to understand data structure and process flows. Helpful support staff. Product teams are open to customer feedback and provide opportunities for direct input into the development of new upgrades/applications. Review collected by and hosted on G2.com.

What do you dislike?

Deployment, upgrading, and customization of the applications built on the new framework is still far more complex than it should be. Support and professional services teams are often understaffed, especially in regards to cases involving the newer applications. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Stick to the "out of the box" versions of the software as much as possible unless you have dedicated developers that are able to maintain the customizations specific to your environment. Luckily, Aderant has become more keenly aware of this problem and addressing it via their Design Studio suite. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Legal time and billing solution. We've realized efficiency gains through use of the Aderant workflow solution. Review collected by and hosted on G2.com.

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UL
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like the modern look of the program and that you have many aspects of matter management linked between each other. Review collected by and hosted on G2.com.

What do you dislike?

Program is not web-based, and it is very slow. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Your expenses, new matters and time-keeping management system are all in the same place Review collected by and hosted on G2.com.

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UL
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It is very straightforward and descriptive. The boxes are clearly labeled and well organized. Review collected by and hosted on G2.com.

What do you dislike?

It can be overwhelming and slightly chaotic. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It is used for client and matter information, including billing information. Review collected by and hosted on G2.com.

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UL
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It provides one location to review important data, performance, and other information. Review collected by and hosted on G2.com.

What do you dislike?

It has a lot of features that you must learn how to use together. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Learn all features to get the best out of the software. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Viewing data in one location is a problem solved with Aderant Expert. Benefits include simplicity of use and useful features. Review collected by and hosted on G2.com.

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Aderant Expert Categories on G2