G2 reviewers report that Smokeball excels in user-friendliness, with many users highlighting its intuitive interface that allows for quick access to case information. One user mentioned, "I find Smokeball to be very user-friendly and enjoy how everything about a case is readily available."
Users say that Aderant Expert is a robust tool for time and billing, but it can be challenging to learn initially. A reviewer noted, "Great time and billing software to use, albeit hard to learn initially. Once you get the hang of it, it becomes very easy to use."
Reviewers mention that Smokeball's setup process is straightforward, with users appreciating how easy it is to get started. One user shared, "The software is easy to use and easy to learn, which made the initial setup very straightforward."
According to verified reviews, Aderant Expert offers comprehensive case management features, allowing users to store all necessary documents in one place. A user expressed satisfaction with this capability, stating, "I love how we can keep literally everything that we need for a case saved within this program!"
G2 reviewers highlight Smokeball's exceptional support quality, with a score that reflects high user satisfaction. Users have praised the support team, saying, "I appreciate how easy the initial setup was," indicating a strong partnership in the onboarding process.
Users report that while Aderant Expert has made significant improvements over time, it still faces challenges in ease of administration compared to Smokeball. Reviewers noted that Smokeball's features help streamline daily tasks, making it easier for staff to create and interact with information efficiently.
Smokeball is a hybrid-cloud software, which means you get the benefits of the cloud for unlimited storage purposes but also have access to the software and...Read more
Is there free training and online courses to help learn the software?
2 Comments
Official Response from Smokeball
Smokeball provides a holistic and award-winning onboarding and training program to make sure you are utilizing the software to its full potential. Receive...Read more
What does smoke ball do?
1 Comment
MG
Smokeball includes the features you expect from a practice management system: Matter and contact management, calendar management, and billing. It also...Read more
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