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By Across

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Across Reviews & Product Details

Across Media

Across Demo - Two-way Zendesk integration
A two-way integration between Zendesk and Slack allows your support reps to respond to customers in Slack directly from a Zendesk ticket
Across Demo - Message inbox in Slack
View messages and create tickets across channels from one central inbox
Across Demo - Ticket inbox in Slack
Manage all your support tickets directly in Slack
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Across Reviews (1)

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Across Reviews (1)

4.5
1 reviews
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Bashir M. S.
BS
Technology Consultant | CTO
Information Technology and Services
Mid-Market (51-1000 emp.)
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"Great for tracking customer success metrics and KPIs directly on Slack"
What do you like best about Across?

Being able to seamlessly track and monitor our customer success metrics and KPIs directly on Slack. Our customers send us a lot of requests and issues, and with Across we can respond to them quickly without leaving the Slack environment. Review collected by and hosted on G2.com.

What do you dislike about Across?

I haven't encountered any major issues with Across so far. Across has been a great addition to our team's workflow and customer success management. Review collected by and hosted on G2.com.

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