--- title: ACI Learning [ITPro] Reviews meta_title: 'ACI Learning [ITPro] Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 407 reviews by the users' company size, role or industry to find out how ACI Learning [ITPro] works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 407 scale: '5' date_modified: '2026-11-08' parent_category: name: Education url: https://www.g2.com/categories/education ---

ACI Learning [ITPro] Reviews & Product Details

Pricing

Pricing provided by ACI Learning [ITPro].

ITPro Premium

$59.00
1 Seat Per Month

ACI Learning [ITPro] Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is ACI Learning [ITPro], and what problem is it built to solve?

ACI Learning [ITPro] provides online training and certification courses focused on IT, cybersecurity, and data analytics. It is built to help individuals and organizations develop professional skills and knowledge in those areas.

What languages does ACI Learning [ITPro] support?

ACI Learning [ITPro] supports 1 language: English.

What company sizes and industries is ACI Learning [ITPro] the best fit for?

ACI Learning [ITPro] is used across small, mid-market, and enterprise organizations, with strong representation in IT-related and education settings. The clearest fit clusters are:
  • Company sizes: Small businesses, mid-market organizations, and enterprises.
  • IT and cybersecurity: Information technology, computer and network security, and related technical organizations.
  • Education: Higher education and primary or secondary education organizations.

How long does it take to implement ACI Learning [ITPro] across a team?

Team go-live is most commonly reported as taking less than a day. Some implementations take longer, but the reported experience points to a quick start for many teams.

What customer support options does ACI Learning [ITPro] provide, and how do users find the overall support experience?

ACI Learning [ITPro] users describe support as helpful and responsive, including when they need assistance with account or rollout questions. The experience is positive overall, though individual experiences vary.

What is the experience like for teams switching to ACI Learning [ITPro] from another tool?

Switching to ACI Learning [ITPro] has been driven by a stronger fit for IT-focused training, with valued differences in content, flexibility, and price. It has served as an alternative to other online learning and technical training providers, including LinkedIn Learning, Coursera, TestOut, and CBT Nuggets; users point to hands-on labs, updated material, and on-demand learning as reasons the change made sense.

What features or capabilities could make ACI Learning [ITPro] even more useful?

ACI Learning [ITPro] could be more useful with deeper practical learning and a smoother experience for finding and following course material. The most common improvement opportunities include:
  • More hands-on practice: Expand labs, quizzes, and troubleshooting exercises, and connect them more closely to course lessons.
  • Broader and deeper course coverage: Add more advanced, niche, and current training across technical topics and certifications.
  • Clearer navigation and progress tools: Make search, bookmarking, dashboards, and returning to previously viewed lessons easier.
  • Stronger mobile experience: Improve app usability and consistency when watching or resuming courses on mobile devices.

ACI Learning [ITPro] Reviews (407)

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Reviews

ACI Learning [ITPro] Reviews (407)

View 1 Video Reviews
4.7
407 reviews

What do users say?

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RF
Roberto F.
System Administrator
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Flexible, Affordable ACI Learning That Helped Me Earn 5 CompTIA Certifications"
4.5/5
What do you like best about ACI Learning [ITPro]?

When I first discovered ACI learning, I lived in a rural area, and it was troublesome and pricey to fly out for the various courses I wanted to learn. Additionally, if I tried any online courses, they were typically Eastern time which meant I would have to be up at 4am my time in order to try and make it to the class and absorb information. ACI learning gave me access to all the certification courses I would ever want to take, and the best part is I can take them on my schedule whenever I want.

Since using ACI learning, I've been able to obtain 5 different CompTIA certifications, and I have my eye on a whole lot more. Review collected by and hosted on G2.com.

What do you dislike about ACI Learning [ITPro]?

There's almost nothing I dislike about ACI learning. It's a wonderful resource for getting to the information I need at a fairly good cost, allowing me to learn on my schedule. Review collected by and hosted on G2.com.

Response from Kate Matty of ACI Learning [ITPro]

Five stars to you on earning all those certs! Thank you so much for the feedback and congrats!

Ruchi J.
RJ
Ruchi J.
Data Entry Specialist
Small-Business (50 or fewer emp.)
Originally submitted 3/18/2026
"Comprehensive IT Training with Real-World Applications"
4/5
What do you like best about ACI Learning [ITPro]?

I love how practical and well-structured ACI Learning (ITPro) is. It doesn't just hit you with theory; you get clear explanations combined with hands-on labs. This makes it easier to understand and apply concepts in real-life scenarios, which is a big help when prepping for certifications or improving job skills. The quality of the instructors and video content is another plus. The lessons are engaging and broken down into bite-sized pieces, so it never feels like too much at once. The learning paths are super useful too, providing a clear roadmap to keep me on track. I appreciate the flexibility of learning at my own pace. The content gets updated regularly, so I’m always learning about current technologies. The hands-on Skill Labs are especially valuable, letting me practice real IT tasks in a virtual environment which boosts my confidence in what I've learned. The practice tests simulate the certification exams and really help in assessing my readiness. Overall, the combination of hands-on practice, structured learning paths, and flexibility makes it a top choice for me. Review collected by and hosted on G2.com.

What do you dislike about ACI Learning [ITPro]?

There are a few areas that could be improved. Some courses can feel inconsistently paced—certain topics move too quickly, making it harder to fully understand complex concepts without revisiting the material multiple times. The depth of advanced content needs improvement; it’s excellent for beginners and certification preparation, but some courses may not go deep enough for more experienced learners. The user experience and content structure could be enhanced as the navigation and course organization feel slightly clunky, and better integration between videos and labs would improve the learning flow. The subscription model and pricing may not suit everyone since access is typically bundled, feeling expensive if only specific courses are needed. Finally, some concerns around content updates and presentation quality, with newer material sometimes feeling less engaging compared to earlier formats. Review collected by and hosted on G2.com.

Response from Kate Matty of ACI Learning [ITPro]

Thank you so much for this valuable feedback - we share this with out product and content developers to ensure we can make meaningful changes and updates for our learners our top priority.

MAX W.
MW
MAX W.
Dr.
Mid-Market (51-1000 emp.)
Originally submitted 6/24/2025
Guest users or non-business users of the software, not included in G2 scores.
"Solid Technical Fundamentals with Room for More Interactivity"
4.5/5
What do you like best about ACI Learning [ITPro]?

Two major new developments: First, ACI Learning is updating its catalog to reflect modern attack techniques and AI-driven threats. Second, Increased emphasis on "break-and-fix" labs, moving away from passive video learning Review collected by and hosted on G2.com.

What do you dislike about ACI Learning [ITPro]?

ACL Learning is definitely moving towards the direction that I mentioned above. The pace should be even more rapid: with the advancements of AI, automation happening outside, the changes should rippled to the simulated labs, exercises faster, to best serve the audiences. Review collected by and hosted on G2.com.

Response from Kate Matty of ACI Learning [ITPro]

Thank you SO much for this feedback Max! You'll be happy to hear that we are working on even more to help our learners with the fast changes happening in AI (See link below for info on our new labs). Congrats on all your training!

See how ACI Learning [ITPro] improved
John K.
JK
John K.
Procurement Manager
Enterprise (> 1000 emp.)
"Intuitive, Self-Paced Learning with Top-Notch Content in ACI [ITPro]"
5/5
What do you like best about ACI Learning [ITPro]?

ACI [ITPro] is intuitive & easy to use. The content is top notch & allows me to go at my own pace. I also like how I get to search & customize what I am viewing.

I especially like being able to read the transcripts as I go or pause. It helps greatly with my learning style. Review collected by and hosted on G2.com.

What do you dislike about ACI Learning [ITPro]?

I sometimes find it challenging to get back to a lesson I have previously viewed if I start any new content. The dashboard & bookmarking could be a bit better in this capacity. Review collected by and hosted on G2.com.

Response from Kate Matty of ACI Learning [ITPro]

Thanks for this review, John! We share all feedback directly with our product team so we can assure that our plans and roadmaps meet your needs.

Robert L.
RL
Robert L.
Company Owner
Mid-Market (51-1000 emp.)
Originally submitted 5/24/2023
"Vast array of helpful content"
4.5/5
What do you like best about ACI Learning [ITPro]?

They continue to update the content to keep is relevant to the changing business needs Review collected by and hosted on G2.com.

What do you dislike about ACI Learning [ITPro]?

Need more content for virtulization platforms, espcially with teh changing landscape Review collected by and hosted on G2.com.

RR
Ricardo R.
IT Service Manager
Small-Business (50 or fewer emp.)
"Empowered Learning with Intuitive Setup"
5/5
What do you like best about ACI Learning [ITPro]?

I like that ACI Learning [ITPro] provides me a gateway to learning and discovering the technology I use daily at work. It helps me understand and execute functional requirements, giving me a remarkable advantage at work. It feels wonderful to know what I'm doing so seamlessly. I appreciate the expression of the curriculum and how the presenters express the course content. The organization of the lesson modules is simple and easily accessible, making it straightforward to navigate. The initial setup was simple enough, and I was able to register easily with the provided hyperlink. I also like it and would love to continue to use it to advance my tech knowledge and grow exponentially based on ACI's provided learning console. It's a no-brainer for me to give it a much-deserved 10 out of 10. Review collected by and hosted on G2.com.

What do you dislike about ACI Learning [ITPro]?

Maybe you could include bots to interject within any given lesson to make it more interactive like in an actual classroom. Review collected by and hosted on G2.com.

Response from Kate Matty of ACI Learning [ITPro]

Thank you so much for your review, Ricardo!

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
Originally submitted 5/24/2023
"In-depth and interesting content, with knowledgeable teachers"
3.5/5
What do you like best about ACI Learning [ITPro]?

I really like how much new courses and skills are added with regularity. Review collected by and hosted on G2.com.

What do you dislike about ACI Learning [ITPro]?

The tvOS app continues to not be great, which is a shame as that’s my most used way of accessing the service. Review collected by and hosted on G2.com.

Shannon T.
ST
Shannon T.
Small-Business (50 or fewer emp.)
"Comprehensive and User-Friendly for Cybersecurity Studies"
5/5
What do you like best about ACI Learning [ITPro]?

I like that ACI Learning [ITPro] is easy to use, with a lot of helpful information. It provides more in-depth information and details about the subjects I study for my cybersecurity analyst certification, and it's definitely more informative than YouTube. I also appreciate the real-world scenarios they use. The platform offers a lot of practice opportunities with practice tests and labs, which is great because I need extra practice beyond just studying materials and watching videos. It's really easy to go through the videos and click for notes if needed. The initial setup was very easy as well. Review collected by and hosted on G2.com.

What do you dislike about ACI Learning [ITPro]?

There’s nothing I do not like Review collected by and hosted on G2.com.

Response from Kate Matty of ACI Learning [ITPro]

Thanks so much Shannon! We love having your feedback.

Avinash S.
AS
Avinash S.
Business Analyst
Enterprise (> 1000 emp.)
"Interactive Training That Upskills Both Freshers and Experienced Teams"
4.5/5
What do you like best about ACI Learning [ITPro]?

Their web app is very helpful for training freshers and also for giving new knowledge to experienced people in our organization. The learning curve is good, and the classes are very interactive and useful for both freshers and experienced people in our organization. Review collected by and hosted on G2.com.

What do you dislike about ACI Learning [ITPro]?

nothing so far, its good if they support ios apps Review collected by and hosted on G2.com.

Response from Kate Matty of ACI Learning [ITPro]

Thank you for this review - we love hearing how our tools can help your teams.

Alison M.
AM
Alison M.
Social Media Marketing Intern
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Clear, Career-Focused IT Training That Delivers"
4/5
What do you like best about ACI Learning [ITPro]?

What I find most helpful about ACI Learning IT Pro is how easy it is to access and see the cost and details of each plan. I also appreciate being able to learn IT and cybersecurity through video courses tailored to CompTIA certification, which helps with breaking into the tech industry. Additionally, it s useful that there are other options like AWS, Microsoft, and even Linux available, allowing me to build more in-demand skills. The courses are easy to understand, and implementation and integration are straightforward. Customer support is excellent for answering questions and providing clarification. Review collected by and hosted on G2.com.

What do you dislike about ACI Learning [ITPro]?

The least helpful thing about ACI Learning IT Pro is that the ITPro Standard plan doesn’t offer a monthly option and is only available as an annual plan. AuditPro has the same limitation. On top of that, ACI Learning IT Pro only offers three bundles, and none of them combine options like AWS and Microsoft. Review collected by and hosted on G2.com.

Response from Kate Matty of ACI Learning [ITPro]

Thank you so much for this review! Your feedback helps us improve our product.

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Pricing Options

Pricing provided by ACI Learning [ITPro].

ITPro Premium

$59.00
1 Seat Per Month

Starter

Starting at $2,100.00
3 Seat Per Year

Help Desk Pro Bundle

Starting at $1,500.00
3 seats Per Year
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