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ACI Learning [ITPro] Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of ACI Learning, enjoying fast responses and well-paced video training. (13 mentions)
Users appreciate the comprehensive content of ACI Learning [ITPro], finding it detailed, engaging, and well-organized for learning. (12 mentions)
Users praise the high-quality content of ACI Learning, highlighting its engaging and informative training videos. (11 mentions)
Users appreciate the high-quality teaching of ACI Learning, praising clear explanations and engaging content for easy understanding. (11 mentions)
Users value the diverse training variety offered by ACI Learning, appreciating the engaging content and expert instructors. (9 mentions)
Users find the educational video content beneficial for visual learning, simplifying complex topics through engaging presentations. (9 mentions)
Users value the knowledge enhancement provided by ACI Learning [ITPro] through structured, engaging, and informative courses. (6 mentions)
Users value the well-structured and engaging courses led by knowledgeable instructors, enhancing their learning experience. (5 mentions)
Users value the well-structured resource materials and knowledgeable instructors that enhance the learning experience. (2 mentions)
Users report lab issues, noting a lack of hands-on practice and inconsistent quality in training materials. (4 mentions)
Users feel that ACI Learning [ITPro] lacks limited content in crucial areas like Software Development and vendor certifications. (4 mentions)
Users express concern over the insufficient hands-on learning opportunities, preferring more interactive and practical training elements. (3 mentions)
Users find a lack of clarity in training requirements and module relevance, making it challenging to choose effectively. (3 mentions)
Users note a lack of content on advanced topics and certain technologies, leaving gaps in learning resources. (3 mentions)
Users note a limited course variety, expressing a desire for more certification videos and diverse topics. (3 mentions)
Users feel the platform suffers from a lack of gamification, resulting in less engaging and interactive courses. (1 mentions)

Top Pros or Advantages of ACI Learning [ITPro]

1. Ease of Use
Users appreciate the ease of use of ACI Learning, enjoying fast responses and well-paced video training.
See 13 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

5.0/5

"New ACI user"

What do you like about ACI Learning [ITPro]?

The chat facility is very useful with quick responses and answers to your questions. Doing training in your own time is very useful.

Jonathan C.
JC

Jonathan C.

Small-Business (50 or fewer emp.)

2.5/5

"Aci learning was very good for me learning all about servers and linux"

What do you like about ACI Learning [ITPro]?

That it is very educational and also it is much easier to listen to someone talking and also them screen sharing in a video then text and screenshots.

2. Comprehensive Content
Users appreciate the comprehensive content of ACI Learning [ITPro], finding it detailed, engaging, and well-organized for learning.
See 12 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Good product, useful info, easy bite size content"

What do you like about ACI Learning [ITPro]?

Good content, wide range, nice bite size sections so that you can keep coming back to it. Like that you can download it if you need to access it on an

RL

Robert L.

Mid-Market (51-1000 emp.)

4.5/5

"Vast array of helpful content"

What do you like about ACI Learning [ITPro]?

There is a large amount of content, and the information is well laid out and easy to find relevant information. It is also very detailed, and the vid

3. Content Quality
Users praise the high-quality content of ACI Learning, highlighting its engaging and informative training videos.
See 11 mentions

See Related User Reviews

Jonathan C.
JC

Jonathan C.

Small-Business (50 or fewer emp.)

2.5/5

"Aci learning was very good for me learning all about servers and linux"

What do you like about ACI Learning [ITPro]?

That it is very educational and also it is much easier to listen to someone talking and also them screen sharing in a video then text and screenshots.

Veronique M.
VM

Veronique M.

Small-Business (50 or fewer emp.)

5.0/5

"Interactive and intuitive training modules"

What do you like about ACI Learning [ITPro]?

I wanted to share my feedback on the video training program. I was really impressed with the pacing of the videos and how well everything was explaine

4. Teaching Quality
Users appreciate the high-quality teaching of ACI Learning, praising clear explanations and engaging content for easy understanding.
See 11 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Good product, useful info, easy bite size content"

What do you like about ACI Learning [ITPro]?

Good content, wide range, nice bite size sections so that you can keep coming back to it. Like that you can download it if you need to access it on an

Veronique M.
VM

Veronique M.

Small-Business (50 or fewer emp.)

5.0/5

"Interactive and intuitive training modules"

What do you like about ACI Learning [ITPro]?

I wanted to share my feedback on the video training program. I was really impressed with the pacing of the videos and how well everything was explaine

5. Topic Variety
Users value the diverse training variety offered by ACI Learning, appreciating the engaging content and expert instructors.
See 9 mentions

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Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Good product, useful info, easy bite size content"

What do you like about ACI Learning [ITPro]?

Good content, wide range, nice bite size sections so that you can keep coming back to it. Like that you can download it if you need to access it on an

Joseph M.
JM

Joseph M.

Enterprise (> 1000 emp.)

5.0/5

"Great resource"

What do you like about ACI Learning [ITPro]?

The Upside is that has a ton of course on demand and ready at any time and anywhere.

6. Video Content
Users find the educational video content beneficial for visual learning, simplifying complex topics through engaging presentations.
See 9 mentions

See Related User Reviews

Jonathan C.
JC

Jonathan C.

Small-Business (50 or fewer emp.)

2.5/5

"Aci learning was very good for me learning all about servers and linux"

What do you like about ACI Learning [ITPro]?

That it is very educational and also it is much easier to listen to someone talking and also them screen sharing in a video then text and screenshots.

Veronique M.
VM

Veronique M.

Small-Business (50 or fewer emp.)

5.0/5

"Interactive and intuitive training modules"

What do you like about ACI Learning [ITPro]?

I wanted to share my feedback on the video training program. I was really impressed with the pacing of the videos and how well everything was explaine

7. Knowledge Enhancement
Users value the knowledge enhancement provided by ACI Learning [ITPro] through structured, engaging, and informative courses.
See 6 mentions

See Related User Reviews

Jonathan C.
JC

Jonathan C.

Small-Business (50 or fewer emp.)

2.5/5

"Aci learning was very good for me learning all about servers and linux"

What do you like about ACI Learning [ITPro]?

That it is very educational and also it is much easier to listen to someone talking and also them screen sharing in a video then text and screenshots.

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"ACI Learning is Top Notch!"

What do you like about ACI Learning [ITPro]?

ACI Learning continues to deliver quality training materials with practical applications into the real world. Customer support is fantastic and always

8. Explanations
Users value the well-structured and engaging courses led by knowledgeable instructors, enhancing their learning experience.
See 5 mentions

See Related User Reviews

Jonathan C.
JC

Jonathan C.

Small-Business (50 or fewer emp.)

2.5/5

"Aci learning was very good for me learning all about servers and linux"

What do you like about ACI Learning [ITPro]?

That it is very educational and also it is much easier to listen to someone talking and also them screen sharing in a video then text and screenshots.

Veronique M.
VM

Veronique M.

Small-Business (50 or fewer emp.)

5.0/5

"Interactive and intuitive training modules"

What do you like about ACI Learning [ITPro]?

I wanted to share my feedback on the video training program. I was really impressed with the pacing of the videos and how well everything was explaine

9. Resource Materials
Users value the well-structured resource materials and knowledgeable instructors that enhance the learning experience.
See 2 mentions

See Related User Reviews

Eugen T.
ET

Eugen T.

Small-Business (50 or fewer emp.)

5.0/5

"Super nice training,"

What do you like about ACI Learning [ITPro]?

Cnsistemt, nice materials, relaxing atmosphere

Paulina P.
PP

Paulina P.

Enterprise (> 1000 emp.)

3.0/5

"Effective IT Training Platform for Continuous Learning"

What do you like about ACI Learning [ITPro]?

The courses are well: structured, easy to follow, and taught by knowledgeable instructors with real-world experience.

Top Cons or Disadvantages of ACI Learning [ITPro]

1. Lab Issues
Users report lab issues, noting a lack of hands-on practice and inconsistent quality in training materials.
See 4 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Training portal for managers is well designed"

What do you dislike about ACI Learning [ITPro]?

Found a few bugs that we have communicated to the support team, such as not always capturing the natural progression in the percentage of the assigned

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great for Certifications"

What do you dislike about ACI Learning [ITPro]?

The labs are helpful but sometimes lacking. A decent portion of them are just reading material, which there is merit for, but, often, that reading mat

2. Limited Content
Users feel that ACI Learning [ITPro] lacks limited content in crucial areas like Software Development and vendor certifications.
See 4 mentions

See Related User Reviews

Matthew H.
MH

Matthew H.

Small-Business (50 or fewer emp.)

5.0/5

"I cannot recommend ITProTV enough for individual and team IT training."

What do you dislike about ACI Learning [ITPro]?

There is some content I wish they covered more in the Software Developement, DevOps, & SecDevOps domains. I understand they are still growing s

Oscar F.
OF

Oscar F.

Small-Business (50 or fewer emp.)

2.5/5

"Great resource, videos are a bit long, too much talk in between."

What do you dislike about ACI Learning [ITPro]?

Not enough cert videos on Microsoft and EC-Council. More cert videos. And less talk and more on demonstration of the skills of the subject.

3. Insufficient Hands-on Learning
Users express concern over the insufficient hands-on learning opportunities, preferring more interactive and practical training elements.
See 3 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Training portal for managers is well designed"

What do you dislike about ACI Learning [ITPro]?

Found a few bugs that we have communicated to the support team, such as not always capturing the natural progression in the percentage of the assigned

Oscar F.
OF

Oscar F.

Small-Business (50 or fewer emp.)

2.5/5

"Great resource, videos are a bit long, too much talk in between."

What do you dislike about ACI Learning [ITPro]?

Not enough cert videos on Microsoft and EC-Council. More cert videos. And less talk and more on demonstration of the skills of the subject.

4. Lack of Clarity
Users find a lack of clarity in training requirements and module relevance, making it challenging to choose effectively.
See 3 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Good product, useful info, easy bite size content"

What do you dislike about ACI Learning [ITPro]?

There is a lot of content and so knowing what the most useful to do is difficult even with the career pathways etc. Sometimes you will start something

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Great place to get some training."

What do you dislike about ACI Learning [ITPro]?

Sometimes it is a bit confusing to figure out exactly what training is needed as some videos cover similar topics but go in different directions as th

5. Lack of Content
Users note a lack of content on advanced topics and certain technologies, leaving gaps in learning resources.
See 3 mentions

See Related User Reviews

Verified User
C

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Very accurate video courses, virtual laboratories and exam preparation tests. Great solution."

What do you dislike about ACI Learning [ITPro]?

Maybe, some contents present in other platforms are absent. Example: VoIP technologies and certification paths of vendors like Fortinet, Juniper, Pa

RL

Robert L.

Mid-Market (51-1000 emp.)

4.5/5

"Vast array of helpful content"

What do you dislike about ACI Learning [ITPro]?

There isn't a lot of content for some of the topics, and what is there is basic. In particular the VMware section could be improved and go into some

6. Limited Course Variety
Users note a limited course variety, expressing a desire for more certification videos and diverse topics.
See 3 mentions

See Related User Reviews

Jonathan C.
JC

Jonathan C.

Small-Business (50 or fewer emp.)

2.5/5

"Aci learning was very good for me learning all about servers and linux"

What do you dislike about ACI Learning [ITPro]?

That they keep on sending me emails even after i have unsubscribed. I unsubscribed because there weren't many interesting or good courses apart from t

Oscar F.
OF

Oscar F.

Small-Business (50 or fewer emp.)

2.5/5

"Great resource, videos are a bit long, too much talk in between."

What do you dislike about ACI Learning [ITPro]?

Not enough cert videos on Microsoft and EC-Council. More cert videos. And less talk and more on demonstration of the skills of the subject.

7. Lack of Gamification
Users feel the platform suffers from a lack of gamification, resulting in less engaging and interactive courses.
See 1 mentions

See Related User Reviews

Paulina P.
PP

Paulina P.

Enterprise (> 1000 emp.)

3.0/5

"Effective IT Training Platform for Continuous Learning"

What do you dislike about ACI Learning [ITPro]?

Some courses could benefit from more interactive elements, and occasional technical issues with the platform can disrupt the learning experience.

ACI Learning [ITPro] Reviews (395)

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ACI Learning [ITPro] Reviews (395)

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395 reviews
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Kshitij G.
KG
Associate Software Engineer
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Great Hands-On Learning Experience for IT Pros"
What do you like best about ACI Learning [ITPro]?

I really like how practical the training feels. The courses aren’t just theory — they include real-world labs that actually help you build hands-on IT and cybersecurity skills. The instructors explain things clearly, and the platform is easy to use. I also enjoy the gamified features like earning points and microcredentials; they make learning a bit more fun and motivating. Review collected by and hosted on G2.com.

What do you dislike about ACI Learning [ITPro]?

At times, the video lessons seem a bit lengthy, and I would appreciate having more concise summaries or quick quizzes following each section. Additionally, the interface could be a bit quicker when moving between modules. However, these are minor issues when weighed against the overall quality of the content. Review collected by and hosted on G2.com.

MAX W.
MW
Dr.
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Solid Technical Fundamentals with Room for More Interactivity"
What do you like best about ACI Learning [ITPro]?

I appreciated the platform’s well-structured content and clear organization across IT topics. The modules were logically sequenced, making it easy to follow and revisit key concepts. The inclusion of foundational material on networking, cybersecurity, and system administration was especially valuable. I also found the real-world context and terminology explanations to be accessible, making it a strong resource for learners with varying levels of experience. Review collected by and hosted on G2.com.

What do you dislike about ACI Learning [ITPro]?

While the content was informative, I felt the platform could benefit from more hands-on labs or interactive exercises to reinforce learning. Some modules were heavily text-based, and a few assessments felt repetitive rather than application-driven. More scenario-based practice or simulations would enhance engagement and better reflect real-world IT problem-solving, particularly for those who lak a technial background. Review collected by and hosted on G2.com.

SM
Software Development Engineer
Small-Business (50 or fewer emp.)
"Fun, Practical, but Could Be More Focused"
What do you like best about ACI Learning [ITPro]?

One of the things I really appreciate is how ACI Learning (ITProTV) makes learning feel approachable and even fun. The instructors are lively and engaging, which helps hold your attention, especially if you find traditional tech training a bit dull. It almost feels like you're learning from coworkers rather than sitting through a lecture.

The video content is paired with detailed notes, guided labs, and practice tests that make it easier to reinforce what you’ve learned. The platform is well-designed, and the mobile app is smooth—great for squeezing in study time during commutes or lunch breaks.

It’s especially helpful for certs like CompTIA, Microsoft, or AWS where hands-on labs and real-world scenarios really help concepts click. Review collected by and hosted on G2.com.

What do you dislike about ACI Learning [ITPro]?

That casual, conversational tone—while refreshing—can sometimes make the material feel less focused. For tougher exams like CISSP or advanced networking, it occasionally lacks the depth and directness needed to prep efficiently. I sometimes found myself wishing they’d cut back on the light banter and dive into the core content more quickly.

There were also moments where it was hard to tell how current some courses were. A clear timestamp or update label on videos would really help, especially when prepping for the latest exam versions. Review collected by and hosted on G2.com.

KC
Student
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Amazing and engaging teachers!"
What do you like best about ACI Learning [ITPro]?

Each class is short enough that they don't drag on, they move quickly and are actually enjoyable to watch. The teachers all have great personality and obviously are very interested in what they teach. They explain things in a way even an it novice can understand. Review collected by and hosted on G2.com.

What do you dislike about ACI Learning [ITPro]?

I feel it can be a bit expensive, hut with the discounts they offer and how many different classes they have it is worth it compared to the astronomical price of many other it schools Review collected by and hosted on G2.com.

Christopher E.
CE
ICT Support Technician
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Excellent Training Platform"
What do you like best about ACI Learning [ITPro]?

ACI Learning truly played a pivotal role in my transition into the tech industry. Coming from a background in Pharmacy, I was initially unsure of where to begin and felt overwhelmed by the prospect of switching to a new profession. However, ACI Learning's platform provided the clarity and structure I needed to succeed. The courses were thoughtfully designed to cater to both beginners and professionals, which made it easier for me to understand complex concepts and pass my exams. Thanks to their comprehensive approach, I was able to break into the tech industry. I am deeply grateful to the organizers and everyone involved in creating this invaluable resource. Thank you for making this journey possible. Review collected by and hosted on G2.com.

What do you dislike about ACI Learning [ITPro]?

I think they should review their pricing model to accommodate everyone. Subscription model can be made to be course specific. Review collected by and hosted on G2.com.

Namit R.
NR
Security Engineer
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"A Must-Have Learning Platform for Cybersecurity Professionals"
What do you like best about ACI Learning [ITPro]?

What I appreciate most about myACI Learn is how practical and hands-on the learning experience is. As someone working in a real-world SOC environment, I don’t just need theory—I need scenarios that mirror the day-to-day challenges I face. The platform delivers just that through its use-case-driven training, lab simulations, and bite-sized videos that make learning manageable even on tight schedules.

The structured learning paths—for example, in cloud security, SIEM, or incident response—are curated in a way that builds your expertise layer by layer. The integration of real tools, such as Splunk or Wazuh, with guided exercises was a game-changer for me. I also liked the community and support team—they’re quick to respond, and their feedback is actually helpful. Review collected by and hosted on G2.com.

What do you dislike about ACI Learning [ITPro]?

The only hiccup I faced was with the mobile app—it sometimes lags during video buffering. It’s nothing major, and updates seem to be improving this. A downloadable offline mode would be a welcome addition for those who travel or have inconsistent internet access. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
GC
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Solid bang for the buck"
What do you like best about ACI Learning [ITPro]?

Very concise and easy to digest with the show format.

They bring experiences outside of the certification training and share personal work experiences or scenarios where they had to use the knowledge in strange ways which is par for the course in IT.

The price point is very solid for amount of content and quality of the content. Review collected by and hosted on G2.com.

What do you dislike about ACI Learning [ITPro]?

The only thing i do not like about the current state of IT pro is the Labs lack depth and feel generic, i'd love to see an update in the future that expands upon them and challenge you the way the practice exams do, cause the practice exams are harder than the actual Cert exams you'd be take and that's a good thing. Review collected by and hosted on G2.com.

Chauncey M.
CM
Computer Science Teacher
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"ACI Learning is the way to go"
What do you like best about ACI Learning [ITPro]?

As an educator in Computer Science and Engineering, I’m always on the lookout for high-quality resources that not only deliver technical content but actually teach it in a way that sticks. ACI Learning (formerly ITProTV) has become one of my go-to platforms for exactly that.

Their content is structured, engaging, and—most importantly—industry-relevant. Whether you’re prepping for CompTIA, Cisco, Microsoft, or cybersecurity certifications, their instructors break complex concepts down into digestible, real-world training that feels like you’re in the room with a mentor who actually cares.

The platform also makes it easy to track progress, dive into practice labs, and even use their virtual labs to simulate environments you wouldn’t otherwise have access to. That’s a game-changer for learners and teachers alike.

Honestly, if you’re serious about a career in IT or want to level up your technical skills, ACI Learning brings the goods. Professional, polished, and practical. Review collected by and hosted on G2.com.

What do you dislike about ACI Learning [ITPro]?

While the content is stellar for professionals and adults, it assumes a certain level of maturity and background knowledge. As a high school CS teacher, I would’ve loved to see more scaffolded entry points for younger learners or those new to tech—especially if they’re coming from underserved communities. Review collected by and hosted on G2.com.

Kamineni A.
KA
Data Analysist
Enterprise (> 1000 emp.)
"Best for Upskill with ACI Learning"
What do you like best about ACI Learning [ITPro]?

The material provided is of great quality and easy to understand

Hands-on Labs and can attend certification exam with 100% confidently using practice tests. Review collected by and hosted on G2.com.

What do you dislike about ACI Learning [ITPro]?

The instruction is pretty useless but they do give you resources to study which are very useful. Mainly cost wise bit concern. Review collected by and hosted on G2.com.

NK
Cyber Security Engineer / Analyst
Information Technology and Services
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"ACI Learning [ITPro]"
What do you like best about ACI Learning [ITPro]?

ACI Learning IT Pro offers IT and Cyber Security training and certifications. The courses, hands-on-labs, and personalized learning paths are extremely beneficial to obtain both knowledge and growth utilizing the top IT vendors in the industry. Review collected by and hosted on G2.com.

What do you dislike about ACI Learning [ITPro]?

Every learning environment has its challenges with their assigned instructors (i.e. Teaching Style, Language barriers, etc.) ACI Learning [ITPro} is no exception. Review collected by and hosted on G2.com.

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