Contact Center Studio Reviews & Product Details

Contact Center Studio is extremely easy to use and manage.

The interface is clean and setting up call flows IVR and routing takes very little time. The best part is the flexibility you can customize almost everything without needing technical expertise. Real time analytics, call monitoring, and reporting are also very strong, giving complete visibility into team performance.

Overall, it’s reliable, intuitive, and great for scaling any support operation. Review collected by and hosted on G2.com.

Although the platform is powerful, some advanced configurations can feel a bit complex at first and may require support assistance.

The reporting dashboards could be more customizable, and certain updates or settings sometimes take a moment to reflect.

Apart from these minor areas, the overall experience is smooth. Review collected by and hosted on G2.com.

User friendly application and Helps calling easy with HD quality Review collected by and hosted on G2.com.

Nothings as of now everything whats required is available waiting for the CRM launch Review collected by and hosted on G2.com.

One of the best feature of acefone is its mobile app, it is easy to use, contact anytime from anywhere through mobile app. Review collected by and hosted on G2.com.

Currently there is not any features which I dont like about acefone, but if it will show incoming customers no. in form of popup will be best. Review collected by and hosted on G2.com.

You are able to get helpful support at the press of a button, previous softwares I'd looked at only offered forum support for users and so the difference between acetone and them is night and day Review collected by and hosted on G2.com.

There was nothing that I've disliked, i can't think of any criticism I could give. The service really is all pros and no cons. Extremely happy customer will reccomend Review collected by and hosted on G2.com.

Simple and quick to setup and useful for our requirements. Review collected by and hosted on G2.com.

Nothing that I dislike from the system as it is simple and easy. Review collected by and hosted on G2.com.

I like the way he explained the information. Friendly has well. Review collected by and hosted on G2.com.

I like everything about the way he explains the process. Review collected by and hosted on G2.com.

I am absolutely satisfied with the services , very good services. Review collected by and hosted on G2.com.

Nothing as of now, as I am new to Acefone. Review collected by and hosted on G2.com.

Great service been able to sign up and be able to take phone calls straight away! Review collected by and hosted on G2.com.

Not an instant up but was able to complete onboarding the team. Review collected by and hosted on G2.com.

the consultant was very helpful and would happily reccomend him Review collected by and hosted on G2.com.

There is nothing at this time that i would say was negative Review collected by and hosted on G2.com.

When we were finally able to connect, Mohit the onboarding engineer was very professional, answered all my questions and was more than helpful. Review collected by and hosted on G2.com.

If our meeting is running late I would like to know that in advance. Review collected by and hosted on G2.com.