--- title: Contact Center Studio Reviews meta\_title: 'Contact Center Studio Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 30 reviews by the users' company size, role or industry to find out how Contact Center Studio works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 30 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center --- # Contact Center Studio Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Contact Center Studio but has limited features. Are you part of the Contact Center Studio team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Acefone's Contact Center offers a plethora of features designed to streamline customer interactions. It boosts team efficiency with features like click-to-call, conference calling, call monitoring, WhatsApp communication, and real-time collaboration functionalities. It offers AI-enabled analytics, call assistance, and multiple ringing strategies that help achieve higher productivity and more efficient resource management. These capabilities enable seamless collaboration among teams and clients, providing a wholesome experience at both ends. * * * Seller [Acefone](https://www.g2.com/sellers/acefone) Discussions [Contact Center Studio Community](https://www.g2.com/products/contact-center-studio/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Jitendra Kumar Show More ## Top-Rated Alternatives [ ![Nextiva](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nextiva") Nextiva 4.5/5(3,619) ](https://www.g2.com/products/nextiva/reviews) [ ![Ozonetel](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ozonetel") Ozonetel 4.6/5(625) ](https://www.g2.com/products/ozonetel/reviews) [ ![CallHippo](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CallHippo") CallHippo 4.4/5(411) ](https://www.g2.com/products/callhippo/reviews) [ View All Alternatives ](https://www.g2.com/products/contact-center-studio/competitors/alternatives) ## User Insights Average based on 30 real user reviews. [Log in to unlock pricing and user insights](/login) ![Kyle A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kyle A.") KA Kyle A. Managing Director Small-Business (50 or fewer emp.) 12/9/2022 "Good company and easy setup" 5/5 What do you like best about Contact Center Studio? Good product and prompt and excellent service in setting up account. Review collected by and hosted on G2.com. What do you dislike about Contact Center Studio? I have not yet noticed any issues with the service from Acefone Review collected by and hosted on G2.com. What problems is Contact Center Studio solving and how is that benefiting you? Incoming and outgoing calls to multiple numbers Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Chris C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris C.") CC Chris C. Group Operations Manager and UK Flight Operations Postholder Small-Business (50 or fewer emp.) 11/21/2022 "Competitive VOIP provider" 5/5 What do you like best about Contact Center Studio? Acefone has superior features which lead towards fulfiling my needs. Happy with the onboarding session. Review collected by and hosted on G2.com. What do you dislike about Contact Center Studio? Nothing yet and I don't forsee any issues. Review collected by and hosted on G2.com. What problems is Contact Center Studio solving and how is that benefiting you? My calling needs for a start-up businesss Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic AL alan l. Director Small-Business (50 or fewer emp.) 11/29/2022 "Telecommunication solutions, I looked everywhere!!!" 5/5 What do you like best about Contact Center Studio? This is the most comprehensive service available for multiple-use telecommunication solutions, I looked everywhere!!!! Review collected by and hosted on G2.com. What do you dislike about Contact Center Studio? Nothing really, perfect service everyone seems really good. Review collected by and hosted on G2.com. What problems is Contact Center Studio solving and how is that benefiting you? Telecommunication for my company Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic AC Arman C. Managing Director Small-Business (50 or fewer emp.) 11/9/2022 "Acefone Onboarding Experience" 5/5 What do you like best about Contact Center Studio? The setup was easy and onboarding session was seamless. Review collected by and hosted on G2.com. What do you dislike about Contact Center Studio? As of now, I am unable to think of anything. Review collected by and hosted on G2.com. What problems is Contact Center Studio solving and how is that benefiting you? Cloud telephony needs Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic TR Trixie R. Admin Support Small-Business (50 or fewer emp.) 11/9/2022 "Acefone" 5/5 What do you like best about Contact Center Studio? Very useful interface. Very friendly support staff Review collected by and hosted on G2.com. What do you dislike about Contact Center Studio? I don't have anything as of now. All Good Review collected by and hosted on G2.com. What problems is Contact Center Studio solving and how is that benefiting you? Accessibility to phone calls and sms Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") AI Verified User in Insurance Small-Business (50 or fewer emp.) 10/18/2022 "Excellent system and capabilities" 4.5/5 What do you like best about Contact Center Studio? System capabilities and VOIP access for agents Review collected by and hosted on G2.com. What do you dislike about Contact Center Studio? Very in depth system, can be hard to use Review collected by and hosted on G2.com. What problems is Contact Center Studio solving and how is that benefiting you? Calling clients and them calling us Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Rakshith P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rakshith P.") RP Rakshith P. Business Development Manager Small-Business (50 or fewer emp.) 6/22/2021 "Acefone for international Calls." 4/5 What do you like best about Contact Center Studio? Acefone is super fast when it comes to international calls. I use acefone everyday to make quick international calls to reach clients and leads for my day-to-day tasks. It takes just seconds to log in and remembers the username and password every time. I can quickly make any call with my international id given by my company through my Company's international UK number. It is a lot cheaper than other applications for international calls. You can also transfer calls easily and multiple people can use the same account simultaneously. You can make the necessary audio settings quite easily too. the customer service people always help real time and fix the issues soon. Review collected by and hosted on G2.com. What do you dislike about Contact Center Studio? Sometime the call doesn't get connected to specific countries sucha as Qatar and Nigeria. this needs to be looked into. The other person can't hear us speaking too and this can be annoying when you are trying to get in touch with clients who are impatient and busy with other work. Must remove spaces in the number and dial most of the time. The call somtimes reaches another person or number too. Acefone needs to be re-logged into every hour so that it continues to work. Review collected by and hosted on G2.com. What problems is Contact Center Studio solving and how is that benefiting you? Call international number quicky everyday from an international ID. Very east to use. User Interface is pretty good too. I also receive incoming calls from clients. Review collected by and hosted on G2.com. Show More 7/13/2021 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Online Media](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Online Media") IO Verified User in Online Media Small-Business (50 or fewer emp.) 8/1/2021 "Interesting New Online Phone Service" 3/5 What do you like best about Contact Center Studio? Acefone is a handy new tool to call international numbers. It is easy to use and not too complicated. Quite budget friendly too. Review collected by and hosted on G2.com. What do you dislike about Contact Center Studio? The dial tone is too mainstream, could be better and unique, something like a signature dial tone just for Acefone. Also the call history disappears after logging off, despite turning this off in the settings. On another note, when calls don't connect, I'm not sure if the receiver has intentionally disconnected or could not pick up or out of coverage area. Acefone does not make this known to me. The call clarity and connectivity could be better. Review collected by and hosted on G2.com. What problems is Contact Center Studio solving and how is that benefiting you? I'm able to call international clients, and it is cheaper than other VoIP services like Skype and such. At the moment this is the only major benefit I realize. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Online Media](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Online Media") IO Verified User in Online Media Small-Business (50 or fewer emp.) 10/26/2021 "The New VoIP App" 3/5 What do you like best about Contact Center Studio? I like that this is a new alternative to skype when it comes to VoIP. The prices are very affordable as well. Review collected by and hosted on G2.com. What do you dislike about Contact Center Studio? It comes with a few technical issues at times. The call just drops, or it doesn't reach specific numbers when your bandwidth is just about average and not strong enough. Review collected by and hosted on G2.com. What problems is Contact Center Studio solving and how is that benefiting you? Making international client calls in a jiffy is now being made easier with Acefone. And it helps that every call is recorded and stored in the database for quality and training purposes. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Samaksh T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samaksh T.") ST Samaksh T. Manager 3/1/2021 "Cloud telephony made easy" 5/5 What do you like best about Contact Center Studio? Quick setup and great pricing. They are quite proactive Review collected by and hosted on G2.com. What do you dislike about Contact Center Studio? nothing as if now we are new to the platform Review collected by and hosted on G2.com. What problems is Contact Center Studio solving and how is that benefiting you? My telephony needs Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about Contact Center Studio? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Contact Center Studio ](https://www.g2.com/products/contact-center-studio/discussions/new) GU Guest User What is Acefone used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-acefone-used-for) [ View all Discussions ](https://www.g2.com/products/contact-center-studio/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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