The G2 on accessiBe

accessiBe Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find accessiBe to be incredibly easy to use, with straightforward installation and excellent support resources. (220 mentions)

Users appreciate the extremely responsive customer support that enhances their experience and accessibility of content. (142 mentions)

Users value the easy setup of accessiBe, ensuring quick installation and seamless integration with platforms like Shopify. (136 mentions)

Users appreciate the ease of installation and how accessiBe makes websites more accessible for diverse audiences. (133 mentions)

Users love the ADA compliance assurance provided by accessiBe, alleviating concerns about website accessibility for clients. (124 mentions)

Users find the product expensive and feel that the pricing may not suit all website types. (83 mentions)

Users find a lack of clarity regarding product capabilities and initial understanding of AccessiBe’s functionality. (35 mentions)

Users express concerns over high pricing and lack of flexibility, making accessiBe costly for partners and clients. (35 mentions)

Users feel that the missing features of accessiBe limit customization and proactive design support for businesses. (21 mentions)

Users report accessibility issues with accessiBe, risking non-compliance and potential legal consequences for their websites. (20 mentions)

5 Pros or Advantages of accessiBe

1. Ease of Use

Users find accessiBe to be incredibly easy to use, with straightforward installation and excellent support resources.

See 220 mentions

See Related User Reviews

Jean Paul H.

Small-Business (50 or fewer emp.)

5.0/5

"Well designed and easy to implement"

What do you like about accessiBe?

It's incredibly straightforward for us to present and re-market this tool to our clients. The agency even provides a price reduction, allowing us the

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Accessibility made Easy"

What do you like about accessiBe?

Accessibe was easy to install, quick to implement, and has taken away our fear of ADA lawsuits. The Accessibe team was super responsive and easy to wo

2. Customer Support

Users appreciate the extremely responsive customer support that enhances their experience and accessibility of content.

See 142 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Incredible customer service & easy installation"

What do you like about accessiBe?

The technology is so easy to install and provides such an incredible service to a wide population, making our content more accessible. Customer suppor

Marisa P.

Mid-Market (51-1000 emp.)

5.0/5

"East WordPress Plugin Installation"

What do you like about accessiBe?

Customer Service is very nice and understanding and worked with our team to get the best rate possible! Installation for WordPress plugin was fast and

3. Easy Setup

Users value the easy setup of accessiBe, ensuring quick installation and seamless integration with platforms like Shopify.

See 136 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Seamless installation, worry-free results"

What do you like about accessiBe?

I chose accessiBe because it seems like the front-runner in its industry. The seamless integration with Shopify paired with Brett's genuine and knowle

Alexander S.

Mid-Market (51-1000 emp.)

5.0/5

"Great platform"

What do you like about accessiBe?

Easy to install, takes minutes to be up and running

4. Accessibility Features

Users appreciate the ease of installation and how accessiBe makes websites more accessible for diverse audiences.

See 133 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Incredible customer service & easy installation"

What do you like about accessiBe?

The technology is so easy to install and provides such an incredible service to a wide population, making our content more accessible. Customer suppor

Maya N.

Small-Business (50 or fewer emp.)

4.5/5

"Accessibe provides a reliable, super easy to install solution for accessibility compliancy"

What do you like about accessiBe?

I appreciate the ease of installation for myself and my clients, and the ease of mind knowing that their site is legally compliant and accessible for

5. ADA Compliance

Users love the ADA compliance assurance provided by accessiBe, alleviating concerns about website accessibility for clients.

See 124 mentions

See Related User Reviews

Patrick W.

Small-Business (50 or fewer emp.)

5.0/5

"Great Online Accesibility Solution For My Web Design Clients And Me"

What do you like about accessiBe?

I love that I don't have to worry about the disabled not being able to access my clients' websites. Accessibility is a growing issue with great big p

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Accessibility made Easy"

What do you like about accessiBe?

Accessibe was easy to install, quick to implement, and has taken away our fear of ADA lawsuits. The Accessibe team was super responsive and easy to wo

5 Cons or Disadvantages of accessiBe

1. Expensive

Users find the product expensive and feel that the pricing may not suit all website types.

See 83 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Accessibility made Easy"

What do you dislike about accessiBe?

I find it's a bit expensive, but will hopefully prove that the expense is worthwhile.

Noa W.

Small-Business (50 or fewer emp.)

4.5/5

"Quick set up, easy integration, intuitive platform. We no longer have any accessibility issues!"

What do you dislike about accessiBe?

Price is a little high, other than that no issues

2. Lack of Clarity

Users find a lack of clarity regarding product capabilities and initial understanding of AccessiBe’s functionality.

See 35 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"AccessiBe is a great company with amazing customer service!"

What do you dislike about accessiBe?

The only thing that I would criticize about AccessiBe would be that I feel like they aren't insanely straightforward with what their product does from

Laurie D.

Mid-Market (51-1000 emp.)

5.0/5

"Hands down, the best product to create a more accessible website."

What do you dislike about accessiBe?

I couldn't find information on how they help with alt text on images or how I can improve the alt text myself on my website.

3. Pricing Issues

Users express concerns over high pricing and lack of flexibility, making accessiBe costly for partners and clients.

See 35 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

4.0/5

"Good Site Overlay Alternative"

What do you dislike about accessiBe?

Although they say they charge based on how many links your website has, they charge per URL and there isn't any room for context. Even if you are stil

David F.

Small-Business (50 or fewer emp.)

5.0/5

"Seamless compliance"

What do you dislike about accessiBe?

I'd have to say the overall pricing architecture for major partners. I understand 20% as an agency but needing to have much more margin space with par

4. Missing Features

Users feel that the missing features of accessiBe limit customization and proactive design support for businesses.

See 21 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Balancing Creativity and Accessibility"

What do you dislike about accessiBe?

I wouldn’t say I dislike anything about the platform, but I do see opportunities for it to go even further. As a designer, it would be incredibly help

Kiar O.

Small-Business (50 or fewer emp.)

5.0/5

"Great service to get ADA compliance for my client's websites"

What do you dislike about accessiBe?

I wish there was a lower cost /limited features version for startup businesses.

5. Accessibility Issues

Users report accessibility issues with accessiBe, risking non-compliance and potential legal consequences for their websites.

See 20 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Extremely easy option for clients"

What do you dislike about accessiBe?

I initially had a small issue with my clients accessibility icon disappearing but it was due to their trial expiring and them adding a payment method

David F.

Small-Business (50 or fewer emp.)

4.5/5

"Excellent stop-gap solution for web accessibility"

What do you dislike about accessiBe?

Their higher tier pricing is 3x as expensive, which many websites will fall into (1,001 to 10,0000 web pages). Also, the AccessWidget only enacts comp

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Verified User in Financial Services

Small-Business (50 or fewer emp.)

12/8/2025

"Effortless Integration Makes It a Standout Choice"

5/5

What do you like best about accessiBe?

Extremely easy integration, great customer support. Review collected by and hosted on G2.com.

What do you dislike about accessiBe?

None at this time. Support was able to walk us through step by step. Review collected by and hosted on G2.com.

Lauren S.

Medical secretary

Small-Business (50 or fewer emp.)

8/4/2025

"Britt Haus has had a very positive experience with AccessiBe."

5/5

What do you like best about accessiBe?

AccessiBe is very responsive. They've kept us in the loop every step of the way which is beneficial when dealing with a matter that we don't know much about. Review collected by and hosted on G2.com.

What do you dislike about accessiBe?

Britt Haus has no thoughts on this question. Review collected by and hosted on G2.com.

Aimee P.

Marketing Manager

Small-Business (50 or fewer emp.)

8/6/2025

"Great customer support and response time"

5/5

What do you like best about accessiBe?

I like my rep. He is responsive and always willing to troubleshoot any issues Review collected by and hosted on G2.com.

What do you dislike about accessiBe?

I did not like the app does not syndicate with the browser. I had to cancel one and repurchase Review collected by and hosted on G2.com.

mike p.

Digital Media Strategist

Small-Business (50 or fewer emp.)

7/21/2025

"AccessiBe makes web accessibility simple."

5/5

What do you like best about accessiBe?

The customer service is outstanding. Every time I have an issue or question, I quickly get the help I need. The product is easy to use and install. Review collected by and hosted on G2.com.

What do you dislike about accessiBe?

The yearly cost of the software is expensive. Review collected by and hosted on G2.com.

Jeffrey S.

Marketing Consultant

Small-Business (50 or fewer emp.)

8/18/2025

"Easy to set up and customize"

5/5

What do you like best about accessiBe?

I like that I can trust how thorough this service is. It's also very easy to set up and get going. Review collected by and hosted on G2.com.

What do you dislike about accessiBe?

I'd like more nuanced tiers for smaller clients. I have a lot of smaller clients that I'd like to get onto this platform, but the lowest tier of service is out of their price range. Review collected by and hosted on G2.com.

Marissa C.

General Manager

Small-Business (50 or fewer emp.)

4/7/2025

"AccessiBe for Website Accessibilty"

5/5

What do you like best about accessiBe?

accessiBe is straightforward, cost-effective, and user-friendly. There are an incredible amount of options no matter what type of accessibility your audience needs. Customer support is also fantastic. All around a great product and great experience with accessiBe over the last year and a half that we have used it. Review collected by and hosted on G2.com.

What do you dislike about accessiBe?

I have not found any downsides at all to using accessiBe Review collected by and hosted on G2.com.

Response from Lauren Adel of accessiBe

edit

Thank you for your review Marissa! We are so happy to hear that you have had a great experience with accessiBe. Thank you for joining us on our mission to make the web an accessible place for all!

Hallie W.

Director of Ecommerce

Small-Business (50 or fewer emp.)

9/3/2025

"Easy to use"

4/5

What do you like best about accessiBe?

It's super simple to implement and they take responsibility for any issues that arise. Review collected by and hosted on G2.com.

What do you dislike about accessiBe?

There are concerns about negative sitespeed implications. Review collected by and hosted on G2.com.

Russell N.

Project Manager

Small-Business (50 or fewer emp.)

3/10/2025

"Accessibe-autiful"

5/5

What do you like best about accessiBe?

AccessiBe makes web accessibility easy and hassle-free. I love how it automates the process, so businesses don’t have to manually tweak every element to meet ADA and WCAG compliance. The AI scans and adapts sites in real time, making them usable for people with disabilities without slowing things down. The interface is smooth, and the customization options ensure a great user experience. Plus, their team is constantly updating features to keep up with accessibility standards. It’s a game-changer for making the internet more inclusive without the heavy lifting—just install it, and it does the work for you. Review collected by and hosted on G2.com.

What do you dislike about accessiBe?

I cannot think of any right now. All the clients I have added AccessiBe to their website for , have loved it. Review collected by and hosted on G2.com.

What problems is accessiBe solving and how is that benefiting you?

AccessiBe is solving the challenge of web accessibility compliance by automating the process, making it easier for businesses to meet ADA and WCAG standards. Many websites unintentionally exclude users with disabilities due to complex coding requirements. AccessiBe’s AI-driven solution scans and adjusts sites in real-time, ensuring better usability for people with visual, motor, and cognitive impairments. This benefits businesses by reducing legal risks and expanding their audience. For users, it provides a more inclusive browsing experience. By simplifying accessibility, AccessiBe helps bridge the gap between compliance and real-world usability, making the internet more welcoming for everyone. Review collected by and hosted on G2.com.

Response from Lauren Adel of accessiBe

edit

Thanks so much for taking the time to share your experience with us Russell! We're elated to hear that you have had a great experience so far with the service and with customizations available to your website's visitors to provide an excellent user experience for everyone. Thank you for joining us on our mission to make the web an accessible place for all :)

Dan D.

CEO

Small-Business (50 or fewer emp.)

6/17/2022

"Great add on service for my clients"

5/5

What do you like best about accessiBe?

The AI solution works insanely good! It is super easy to install, it looks really great on any website with style customizations, and it makes our clients' website ADA compliant. If you run a web development or marketing agency, this is an easy sell to clients. A true no-brainer. Review collected by and hosted on G2.com.

What do you dislike about accessiBe?

Not really. I have no complaints or missing features. It does what it says it does and is effortless to install Review collected by and hosted on G2.com.

Response from Misha van Braningen of accessiBe

edit

Dan, thank you so much for your 5-star rating and recommendation, we really appreciate it!