--- title: Abrigo Anti-money Laundering Reviews meta_title: 'Abrigo Anti-money Laundering Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 59 reviews by the users' company size, role or industry to find out how Abrigo Anti-money Laundering works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 59 scale: '5' date_modified: '2026-06-24' parent_category: name: Governance, Risk & Compliance url: https://www.g2.com/categories/governance-risk-compliance --- # Abrigo Anti-money Laundering Reviews **Vendor:** Abrigo **Category:** [Anti-Money Laundering Software](https://www.g2.com/categories/anti-money-laundering) **Average Rating:** 4.6/5.0 **Total Reviews:** 59 ## About Abrigo Anti-money Laundering Abrigo Anti-Money Laundering is a sophisticated anti-money laundering (AML) software solution designed to assist financial institutions in effectively managing their compliance programs. This comprehensive platform enables users to streamline their AML processes, ensuring that all aspects of their program are organized and accessible from a single, centralized location. By integrating various functionalities, Abrigo Anti-Money Laundering empowers organizations to enhance their ability to detect and prevent money laundering activities while adhering to regulatory requirements. The target audience for Abrigo Anti-Monday Laundering includes banks, credit unions, and other financial institutions that are subject to AML regulations. These organizations often face challenges in maintaining compliance due to the complexity of regulations and the volume of transactions they process daily. Abrigo Anti-Monday Laundering addresses these challenges by providing a robust set of tools that facilitate end-to-end case management, allowing users to efficiently track and manage suspicious activity reports (SARs) and currency transaction reports (CTRs). This streamlined approach not only saves time but also reduces the risk of oversight in compliance efforts. Key features of Abrigo Anti-Monday Laundering include scenario analysis, which helps institutions identify patterns of potentially fraudulent behavior, and fraud detection capabilities that enhance the accuracy of alerts generated by the system. Additionally, Abrigo Anti-Monday Laundering offers OFAC and watchlist screening, ensuring that organizations can quickly assess the risk associated with their customers and transactions. The front-line reporting feature enables employees to report questionable activities in real-time, fostering a culture of vigilance and compliance within the organization. Furthermore, the software supports customer due diligence processes, allowing institutions to conduct thorough assessments of their clients to mitigate risks effectively. Abrigo Anti-Monday Laundering stands out in the AML software category by offering a user-friendly interface that simplifies complex compliance tasks. Its centralized reporting capabilities provide users with valuable insights into their AML program's performance, enabling data-driven decision-making. By automating routine compliance processes, Abrigo Anti-Monday Laundering not only enhances efficiency but also allows compliance teams to focus on more strategic initiatives. Overall, Abrigo Anti-Monday Laundering serves as a vital tool for financial institutions striving to maintain robust AML programs while navigating an increasingly complex regulatory landscape. ## Abrigo Anti-money Laundering Pros & Cons **What users like:** - Users value the **ease of use** of Abrigo Anti-money Laundering, enhancing their workflow and daily operations. (15 reviews) - Users highlight the **excellent customer support** of Abrigo Anti-money Laundering, making their experience seamless and efficient. (11 reviews) - Users find Abrigo Anti-money Laundering's **user-friendly interface** ideal for easy navigation and effective customization. (6 reviews) - Users appreciate the **user-friendly interface** of Abrigo Anti-money Laundering, facilitating efficient monitoring and reporting of activities. (5 reviews) - Users value the **strong regulatory alignment** of Abrigo Anti-money Laundering, enhancing their compliance efficiency and effectiveness. (3 reviews) - Users value the **comprehensive coverage** of Abrigo AML, enhancing risk management and customer profiling significantly. (3 reviews) - Users appreciate the **customization options** of Abrigo Anti-money Laundering, seamlessly adapting it to meet various organizational needs. (3 reviews) - Efficiency (3 reviews) - Flexibility (3 reviews) - Product Improvement (3 reviews) **What users dislike:** - Users find the **learning difficulty** of Abrigo Anti-money Laundering can be overwhelming without adequate training and experience. (3 reviews) - Users find the **limited customization** options cumbersome, often needing vendor support to modify settings effectively. (3 reviews) - Users find the **complexity** of Abrigo Anti-money Laundering's features and roles challenging, requiring substantial training and guidance. (2 reviews) - Users express frustration with **poor customer support** , noting slow responses and inadequate answers to their concerns. (2 reviews) - Users report **slow performance** with Abrigo, noting frequent latency issues and inconsistent response times. (2 reviews) - Complex Setup (1 reviews) - Data Inaccuracy (1 reviews) - Users find the **expensive pricing** of Abrigo BAM+ to be a significant drawback for potential buyers. (1 reviews) - False Positives (1 reviews) - Initial Problems (1 reviews) ## Abrigo Anti-money Laundering Reviews ### 1. A Trusted, User‑Friendly Solution That Elevated Our BSA Program **Rating:** 5.0/5.0 stars **Reviewed by:** Julie L. | Security Officer/BSA Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2022 **What do you like best about Abrigo Anti-money Laundering?** With 27 years in banking—most of them in BSA and Security—I can confidently say that adopting BAM+ was one of the best decisions our BSA department has made. The system is easy to use and has significantly improved the efficiency and quality of our program. Abrigo’s support team is consistently friendly, knowledgeable, and quick to respond, and the company is always working to enhance its products based on client input. We initially hosted BAM+ internally, but transitioning to Abrigo’s data center made updates, maintenance, and support much smoother for both our BSA and IT teams. We’ve also used Abrigo’s consulting services for program optimization, which helped us cut down on false positives while improving overall effectiveness. BAM+ is a high‑value, cost‑effective solution that I would recommend to any financial institution. **What do you dislike about Abrigo Anti-money Laundering?** I have had no dislikes significant enough to mention. **What problems is Abrigo Anti-money Laundering solving and how is that benefiting you?** Abrigo’s AML solution helps us cut down on unnecessary alerts, streamline investigations, and maintain a more accurate and efficient BSA program. By reducing false positives, improving workflow efficiency, and providing responsive support and continuous product enhancements, it allows our team to focus on truly meaningful activity and strengthen overall program effectiveness **Official Response from Jackie Myers:** > Thank you for your review, Julie. We are glad to hear that you find BAM+ so user friendly. We always enjoy getting feedback directly from those that use our product. If you have any additional feedback to provide, you can email me directly at jackie.myers@abrigo.com or on our online Community platform under Product Ideas. Thanks again for your feedback ### 2. Simple to Use with Unmatched Customer Support **Rating:** 4.5/5.0 stars **Reviewed by:** Jason B. | Senior BSA Investigator, Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2026 **What do you like best about Abrigo Anti-money Laundering?** The program is simple to use. When I first was introduced to Abrigo through my role I felt a little worried at how I would be able to pick up on a new software I was unfamiliar with. There are product guides and an online community that you can find most answers for the questions you may have. If you are unable to find what you are looking for through those channels, the customer support is unmatched. **What do you dislike about Abrigo Anti-money Laundering?** I have not found anything that I dislike about the product thus far. **What problems is Abrigo Anti-money Laundering solving and how is that benefiting you?** The business problems it is helping us solve is being so easy to use and so user friendly that it is giving us extra time back to focus on some of our tasks that may need more of our time and attention. Abrigo AML helps us save time by running so efficiently and smoothly. **Official Response from Jane Stocum:** > Thank you so much for sharing this - this is so great to hear! We’re especially glad that the onboarding resources, community, and support team helped you feel confident getting started. Knowing BAM+ is saving you time and making your day-to-day work smoother is exactly what we hope to deliver. ### 3. The best fit for your Anti-Money Laundering / Fraud needs **Rating:** 5.0/5.0 stars **Reviewed by:** Casey O. | AML/CFT Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2023 **What do you like best about Abrigo Anti-money Laundering?** Abrigo BAM+ makes monitoring our customer's transaction behavior much easier than manual monitoring. With Abrigo, typical monitoring task times are cut in half. From international or domestic wires to CTRs to debit card behavior, we could not do it all without Abrigo. **What do you dislike about Abrigo Anti-money Laundering?** The only downside would be the size of the program. When starting first starting out with the program, all of its aspects are a little overwhelming at times. Still, thankfully, Abrigo offers many training opportunities to make the adjustment easier. **What problems is Abrigo Anti-money Laundering solving and how is that benefiting you?** In my opinion, when monitoring through a manual system, many issues that BAM has alerted us to would have been easily overlooked. **Official Response from Jane Stocum:** > Thanks for sharing your experience! We’re glad BAM+ is helping make transaction monitoring more efficient and reducing the time spent on manual reviews. It’s great to hear the platform is helping your team identify activity that could otherwise be overlooked. We also appreciate your feedback about the learning curve and are happy our training resources have helped make the transition easier. ### 4. Complex Setup, But Worth the Effort **Rating:** 4.5/5.0 stars **Reviewed by:** Mary D. C. | Chief Operations Officer **Reviewed Date:** April 28, 2026 **What do you like best about Abrigo Anti-money Laundering?** We use Abrigo Anti-money Laundering for CTR and SAR e-filing directly with FinCEN, risk rating, and alerts of activities that meet scenario criteria. It helps us identify suspect activity that wouldn't be easily detected in a manual review. Once configured, the program is relatively easy to use, and teach daily operations. **What do you dislike about Abrigo Anti-money Laundering?** It is a very complex system, so learning how to configure it takes time. I wish we'd understood the difference between hosted by our core processor vs. on the Abrigo AWS server when we made our decision, because as a core hosted FI, there are a lot of features we do not have access to when they become available. **What problems is Abrigo Anti-money Laundering solving and how is that benefiting you?** We use Abrigo Anti-money Laundering for CTR and SAR e-filing, risk rating, and alerts. It identifies suspicious activities that are hard to detect manually. **Official Response from Jane Stocum:** > Thanks for sharing your feedback! We’re glad Abrigo Anti-money Laundering is helping your team streamline CTR and SAR e-filing, risk rating, and suspicious activity monitoring, while making it easier to identify activity that may be missed in manual reviews. We also appreciate your feedback around system complexity and hosting limitations as we continue improving the experience for our customers. Please feel free to reach out if you ever have anything else you would like to discuss! ### 5. Efficient AML Solution with High Confidence, Needs Alert Management Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Dorothy J. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Abrigo Anti-money Laundering?** I use Abrigo Anti-money Laundering for alert review, SARs, CTRs, risk rating, and due diligence. It helps with efficiency and captures suspected bad actors, which makes me feel confident that we are capturing potential money laundering activity. I also like how CTRs run smoother than with BAM+. The initial setup was pretty easy, and we continue to improve the data that flows in for better results. **What do you dislike about Abrigo Anti-money Laundering?** The number of alerts that do not result in a SAR is a bit frustrating for me because it means having to work all alerts that are mostly false positives. **What problems is Abrigo Anti-money Laundering solving and how is that benefiting you?** I find Abrigo Anti-money Laundering enhances efficiency, captures suspected bad actors, and ensures we are confident in identifying potential money laundering activity. **Official Response from Jane Stocum:** > Thanks for sharing your experience! We’re happy to hear BAM+ is helping your team work more efficiently and feel confident identifying potential suspicious activity. It’s also great to know setup went smoothly and that tools like CTRs, alert reviews, and due diligence are making a difference. We appreciate the feedback on false positives too; that insight is really valuable as we continue improving the experience. ### 6. Centralized AML Solution with Room for Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Kerensa H. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Abrigo Anti-money Laundering?** I like that everything I need is in one place with Abrigo Anti-money Laundering, which makes it easier for us to remake reviews, build cases, and handle SARS. The ability to direct file with Vincent saves us some time as well. **What do you dislike about Abrigo Anti-money Laundering?** I think what doesn't work well is a lot of the enhancements that we have to purchase on top of what we already have within the system. And getting those purchases approved by our board is complicated. **What problems is Abrigo Anti-money Laundering solving and how is that benefiting you?** I use Abrigo Anti-money Laundering to review tasks and financial crime issues, staying compliant with regulatory requirements. It centralizes everything for reviews and case building, allowing direct filing with Vincent, saving us time. **Official Response from Jane Stocum:** > Thanks for sharing your feedback! We’re glad to hear BAM+ is helping centralize your reviews, case building, and SAR processes in one place, and that direct filing is saving your team time. We also appreciate your honest feedback around enhancements. We are always working to improve the experience for our customers! ### 7. Transparent Alerts and Easy Exception Setup Make Abrigo Auditor-Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa W. | AVP Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2026 **What do you like best about Abrigo Anti-money Laundering?** I really appreciate the transparency Abrigo gives on how alerts are generated. It helps to understand how the model works when talking to auditors and others on how our program works. Exceptions and unique clients are so easy to set up to avoid noisy alert generation. **What do you dislike about Abrigo Anti-money Laundering?** I am excited for all of the fraud solutions to become more real time. I am also interested in how the spike alerts will be updated going forward. **What problems is Abrigo Anti-money Laundering solving and how is that benefiting you?** We are able to direct mobile deposit fraud a lot faster than we were in the past! We like to do auto approval and instant credit but need a way to detect fraudulent items quickly too! **Official Response from Jane Stocum:** > Thanks for sharing your experience! We’re glad to hear the transparency behind alert generation is helping your team better understand and explain your program to auditors and stakeholders. It’s also great to know features like exceptions and unique client setup are helping reduce noisy alerts and improve efficiency. We appreciate your feedback on real-time fraud solutions and spike alerts, and we’re excited to continue evolving those capabilities to help teams detect fraud even faster. ### 8. Excellent AML software! **Rating:** 5.0/5.0 stars **Reviewed by:** Laura B. | 2nd VP BSA Officer, Banking, Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2025 **What do you like best about Abrigo Anti-money Laundering?** I find that BAM+ is very user friendly and easy to navigate. Using all of the modules allows us to create a comprehensive customer profile, whether it's Alerts, DDM, CTR, SAR, or one of many data-rich reports. **What do you dislike about Abrigo Anti-money Laundering?** I feel that BAM+ could utilize AI more, integrating it into the Scenario/Alerts framework. **What problems is Abrigo Anti-money Laundering solving and how is that benefiting you?** BAM+ has been paramount in allowing us to build comprehensive customer profiles. Having one platform available to appropriately risk rate and track banking activities is valuable and actionable. **Official Response from Jane Stocum:** > Thanks so much for the review. We’re glad to hear BAM+ is helping you build comprehensive customer profiles and making it easier to risk rate and track activity all in one place. That is exactly what we aim for. We also appreciate the feedback around AI in Scenarios and Alerts. These type of insights help shape where we go next. ### 9. Enhances AML Tasks with Ease and Efficiency **Rating:** 4.5/5.0 stars **Reviewed by:** Kaitlyn D. | Compliance Coordinator / BSA Analyst, Banking, Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2025 **What do you like best about Abrigo Anti-money Laundering?** I like how easy Abrigo BAM+ is to use. If there are issues, support is quick to help and resolve them. I also appreciate how simple and convenient it is to file CTRs. It puts all the information together for you to review in one location and lets you send them with a convenient click of a mouse instead of navigating the FinCEN website. Hannakah is truly amazing and a great teacher to guide you through the ins and outs of the program. **What do you dislike about Abrigo Anti-money Laundering?** It's just a learning process, there's so much this program can do and you have to just learn a little bit at a time. **What problems is Abrigo Anti-money Laundering solving and how is that benefiting you?** I use Abrigo BAM+ to pinpoint potential fraud activities, making filing CTRs simple and convenient by organizing all necessary information for easy review and submission. It enhances my workflow efficiency while being easy to use with quick support to resolve any issues. **Official Response from Jane Stocum:** > Thanks for sharing your experience! We’re glad to hear BAM+ is making CTR filing and fraud monitoring easier for your team, and that our support team has been quick to help when needed. I love to hear the kind words about Hannakah - I will be sure to share them! It’s great to know the platform is helping improve your workflow while remaining easy to use as you continue learning all it can do. Feel free to reach out if you have any other concerns or feedback! ### 10. Abrigo BAM+ Review **Rating:** 4.5/5.0 stars **Reviewed by:** William H. | Support Manager/BSA Assistant/Security Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2026 **What do you like best about Abrigo Anti-money Laundering?** Having all customer due diligence (CDD), transaction monitoring, and regulatory filing tools in one place significantly reduces the time spent on manual research and paperwork. It has a user-friendly interface, reduces false positives, and has excellent customer service. **What do you dislike about Abrigo Anti-money Laundering?** The platforms extensive features can be initially overwhelming, and the tools can be difficult to comprehend without substantial training. **What problems is Abrigo Anti-money Laundering solving and how is that benefiting you?** Abrigo’s BAM+ simplifies compliance by automating suspicious activity monitoring, enabling direct-file CTRs and SARsicious activity, as **Official Response from Jane Stocum:** > We’re glad to hear that having CDD, transaction monitoring, and regulatory filing tools in one place is reducing manual work, false positives and simplifying compliance for your team. It’s great to know you’re seeing value in the the unified platform, and working with our support teams. We also appreciate your feedback about the learning curve and and will share with our training team to improve our training resources to make onboarding and ongoing use even smoother! ### 11. BAM+ Your One-Stop-Shop Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2022 **What do you like best about Abrigo Anti-money Laundering?** Being able to use one system to monitor customer activity in order to detect, investigate, and report suspicious activity is both effective and efficient. The various modules are user friendly and aesthetically pleasing to use. We spend 90% of our day in BAM+. **What do you dislike about Abrigo Anti-money Laundering?** I would like it if the system would only scan customer data for a 12-month period when we perform our 314(a) screening. This would significantly reduce our false positives. **Recommendations to others considering Abrigo Anti-money Laundering:** Know your core provider and the feeds, files, codes, etc. **What problems is Abrigo Anti-money Laundering solving and how is that benefiting you?** It centralizes your compliance oversight responsibilities by allowing you to work in one system in various modules that are robustly designed to detect, investigate, and report suspicious activity. **Official Response from Libby Sharman:** > Thank you for your feedback! We've built out BAM+ to be flexible regardless of your institution's profile, so I'm glad the features are being of value to you. I'm going to pass along your feedback regarding navigation to our product team, and if you have any more specific input you'd like to share, feel free to reach out directly at libby.sharman [@]abrigo.com. We look forward to continuing improvements for you. Thank you again! ### 12. Easy to Use and Train On, with Regular New Features **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Abrigo Anti-money Laundering?** The platform is easy to use, easy to train new employees, and Abrigo is constantly updating their products with new features. **What do you dislike about Abrigo Anti-money Laundering?** I can't change the frequency of certain scenarios which is frustrating. **What problems is Abrigo Anti-money Laundering solving and how is that benefiting you?** It's helping us track customer behavior through the alert monitoring system, helping us run 314a scans, providing us valuable reports that we share with the entire organization as well as auditors. ### 13. Reliable Automation and Strategic Risk Management, But Some Data Integration Challenges **Rating:** 4.5/5.0 stars **Reviewed by:** Melanie O. | BSA Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2025 **What do you like best about Abrigo Anti-money Laundering?** The automation is highly reliable and intuitively designed, making it easy to navigate. I value the system's ability to seamlessly track suspicious activity from the initial front-line report through to regulatory filing. Furthermore, the ease and flexibility of risk-rating accounts allows for strategic risk management. **What do you dislike about Abrigo Anti-money Laundering?** I have noticed that my main frustrations stem from the limitations of our core processor, which prevent us from sending certain information necessary for faster data analysis. While I find the statistical management report to be a valuable tool, I initially struggled to understand it, particularly when attempting to use it to justify scenario updates. **What problems is Abrigo Anti-money Laundering solving and how is that benefiting you?** Abrigo has addressed our OFAC search challenges and introduced an automated process for CTR and SAR filings. ### 14. Outstanding Support and Constant Communication from Abrigo Anti-money laundering **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer A. | BSA/AML Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2026 **What do you like best about Abrigo Anti-money Laundering?** The amount of support provided is the best part of Abrigo Anti-money laundering. There is constant communication and product support is always available. **What do you dislike about Abrigo Anti-money Laundering?** The implementation of software is time consuming. **What problems is Abrigo Anti-money Laundering solving and how is that benefiting you?** We are getting really good alerts on the BSA side. Abrigo also helps you stay up to date on regulatory changes and keeps the user informed. The system provides a centralized area for alert management, investigations, SAR processes, and audit documentation. We are able to accomplish regulatory requirements for CTR reporting, High Risk Customer Monitoring, OFAC scans, and Fraud monitoring. **Official Response from Jane Stocum:** > Thank you so much for the thoughtful review! We’re thrilled to hear our team’s support and communication have made a difference, and that the platform is helping you stay on top of BSA and regulatory requirements. We appreciate the note on implementation as well; that feedback can help us continue to improve the experience! ### 15. Easy-to-Navigate UI Makes Abrigo BAM+ a Pleasure to Use! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Abrigo Anti-money Laundering?** Abrigo BAM+ has a UI that is easy to navigate. **What do you dislike about Abrigo Anti-money Laundering?** The system would work better with disposition templates built in. It also is not real time, so you are reviewing things after they happen which can be too late. **What problems is Abrigo Anti-money Laundering solving and how is that benefiting you?** it is automating what was once a manual process saving some time. **Official Response from Jane Stocum:** > Thanks for sharing your feedback! We're happy that you think BAM+ is easy to navigate and helpful in automating manual processes to save time. We also appreciate your input on disposition templates and real-time monitoring as we continue working to improve the platform and user experience. ### 16. Easy Filing, Top Recommendation **Rating:** 5.0/5.0 stars **Reviewed by:** Jenica R. **Reviewed Date:** October 27, 2025 **What do you like best about Abrigo Anti-money Laundering?** I appreciate the competitive pricing of Abrigo BAM+, which influenced my decision to switch from another vendor. The setup process was straightforward and easy to follow, enhancing the initial adoption experience for me. Abrigo BAM+ has been significantly beneficial in managing alerts and filing Suspicious Activity Reports (SARs) and Currency Transaction Reports (CTRs), making these processes much easier compared to prior software I have used. The ease of use is a standout feature, contributing greatly to an efficient workflow and making me inclined to purchase the software again. **What do you dislike about Abrigo Anti-money Laundering?** I feel that the pricing of Abrigo BAM+ is a drawback, as I would prefer it to be cheaper. **What problems is Abrigo Anti-money Laundering solving and how is that benefiting you?** I find Abrigo BAM+ significantly eases the filing of CTR and SAR, making these processes much easier compared to prior software. **Official Response from Jane Stocum:** > We’re thrilled to hear you had a smooth transition and adoption experience, and that BAM+ has made your job easier. Simplifying compliance workflows and improving efficiency are key goals for us, so it’s great to know the platform is delivering value for you. We also appreciate your honest feedback about pricing. We understand cost is an important factor and continually evaluate how we can provide the strongest value possible. Thank you again for your feedback and for choosing Abrigo! ### 17. Abrigo BAM+ Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2023 **What do you like best about Abrigo Anti-money Laundering?** The BAM+ system is very user-friendly and is a great tool in our Bank utilizing the alert system. It's easy to nagvigate and customize to our Bank. **What do you dislike about Abrigo Anti-money Laundering?** Sometimes it is hard to get a detailed answer from customer service and the timing of their responses. **What problems is Abrigo Anti-money Laundering solving and how is that benefiting you?** It helps our bank with fraud detection with the alert system. **Official Response from Jane Stocum:** > Thank you for the great feedback! We’re glad BAM+ is helping your team stay ahead of fraud and that the alerts and customization are working well for your bank. We also appreciate the note about support responsiveness and will share that with our team - your experience matters to us. ### 18. Strong Automation and Intuitive Case Management for Scalable Fraud + AML **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2026 **What do you like best about Abrigo Anti-money Laundering?** 1. Strong Automation & Efficiency Gains 2. Intuitive Case Management 3. Strong Regulatory Alignment 4. Solid Risk-Based Approach 5. Good Scalability for Community & Mid‑Size Institutions 6. Integrated Fraud + AML Capabilities **What do you dislike about Abrigo Anti-money Laundering?** 1. Alert Volume Can Be High 2. Customization Sometimes Requires Vendor Assistance 3. Reporting Tools Can Feel Limited **What problems is Abrigo Anti-money Laundering solving and how is that benefiting you?** 1. Excessive Manual Work in BSA/AML Investigations 2. High False Positives & Inefficient Monitoring 3. Disconnected Fraud & AML Systems **Official Response from Jane Stocum:** > Thank you for the thoughtful review. We’re so glad to hear the automation, case management, and integrated fraud and AML capabilities are driving real efficiency for your team. That's the impact we're hoping to deliver. We also appreciate the candid feedback on alert volume, customization, and reporting. Input like this helps us continue to refine and improve the experience. ### 19. BAM is my Go TO for finding fraud **Rating:** 5.0/5.0 stars **Reviewed by:** Lindsey H. | Fraud Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 28, 2025 **What do you like best about Abrigo Anti-money Laundering?** It is easy and very explanatory. I use it everyday. **What do you dislike about Abrigo Anti-money Laundering?** I cant think of any downside to using BAM. **What problems is Abrigo Anti-money Laundering solving and how is that benefiting you?** It walks me through step by step of all possible fraud scenarios. **Official Response from Jane Stocum:** > Thanks for leaving your review - so glad to hear you have had a great experience with BAM+. Please let us know if that changes and we can better support you in the future! ### 20. GREAT PRODUCT **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2025 **What do you like best about Abrigo Anti-money Laundering?** EASE OF USE. THE PROGRAM IS SELF EXPLAINATORY. CUSTOMER SUPPORT IS GREAT. **What do you dislike about Abrigo Anti-money Laundering?** LATENCY ISSUES HAVE BEEN MORE FREQUENT LATELY. **What problems is Abrigo Anti-money Laundering solving and how is that benefiting you?** ABRIGO HELPS CUT DOWN TIME IT TAKES TO REVIEW POTENTIAL ACCOUNT ISSUES. **Official Response from Jane Stocum:** > Thanks so much for the review! We're glad that BAM+ feels easy to use and that you've had positive experiences with our support team. And thanks for touching on the recent latency issues; that's not the experience we want for you and will work to improve on them. Thanks again for sharing your feedback and being a valued Abrigo customer. ### 21. Easy, Straightforward Anti-Money Laundering Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2026 **What do you like best about Abrigo Anti-money Laundering?** It’s very easy to use and straightforward to work through. **What do you dislike about Abrigo Anti-money Laundering?** I have no complaints; I like what you all provide for the Anti-money Laundering. **What problems is Abrigo Anti-money Laundering solving and how is that benefiting you?** It makes it much easier for us to see everything in one place, instead of having to go back and forth between different sites and systems. **Official Response from Jane Stocum:** > We love hearing that it feels easy and straightforward to use - that’s exactly what we’re going for. It’s great to know having everything in one place is making your work simpler and more efficient. Thanks so much for sharing your experience! ### 22. Flexible and Robust System Tailored to Your Needs **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2025 **What do you like best about Abrigo Anti-money Laundering?** Very robust system that you can utilize as much or as little as you want to fit your organization. **What do you dislike about Abrigo Anti-money Laundering?** Some areas are technical such as data import trouble shooting and parameter changes. **What problems is Abrigo Anti-money Laundering solving and how is that benefiting you?** Abrigo is great for automating the AML process and generating alerts. **Official Response from Jane Stocum:** > Thanks for the feedback! We’re glad to hear BAM+ is helping automate your AML processes and gives your team the flexibility to use the system in a way that fits your organization. We will use your feedback on the more technical areas to keep improving our customer experience! Feel free to reach out if you ever have any other concerns or ideas that could help us support you and your institution better. ### 23. Next-Level Tech and Stellar Support with BAM+ **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2025 **What do you like best about Abrigo Anti-money Laundering?** The technology stack is next level. (BAM+) They also have a great support team and work hard to produce product enhancements that help all customers. **What do you dislike about Abrigo Anti-money Laundering?** Implementation is a bit of a hassle but once completed the system and processes run very smoothly. Speaking to BAM+. **What problems is Abrigo Anti-money Laundering solving and how is that benefiting you?** Centralized platform to manage all AML/CFT workflows. **Official Response from Jane Stocum:** > Thanks for taking the time to leave feedback! We especially love to hear your kind words about our support team, and appreciate your honest feedback regarding implementation, but are happy to hear the system is running well now. Don't hesitate to reach out if you have any other concerns, or ideas on how we can better support you and your institution. ### 24. Excellent Scenarios and Risk Rating Features **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2025 **What do you like best about Abrigo Anti-money Laundering?** Scenarios (able to fine-tune it), Risk Rating, and DDM **What do you dislike about Abrigo Anti-money Laundering?** The scenarios are not able to learn the counterparties **What problems is Abrigo Anti-money Laundering solving and how is that benefiting you?** Risk Rating and evaluating our High risk customers **Official Response from Jane Stocum:** > Thanks so much for the thoughtful feedback! We’re glad the scenario tuning, Risk Rating, and DDM tools are supporting your FI. We appreciate the note on counterparty learning as well - that kind of insight helps us keep improving! ### 25. We had a smooth transition that resulted in more efficient practices. **Rating:** 5.0/5.0 stars **Reviewed by:** Crystal K. | BSA Compliance Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 07, 2025 **What do you like best about Abrigo Anti-money Laundering?** Bam+ was able to streamline and eliminate some of our manual processes. Capabilities of wire transfers and monetary instruments feeding in eliminated our need for additional manual processes for retention and suspicious activity monitoring. We have had other software vendors previously but Bam+ has proved to be more user friendly and efficient for our institution. Implementation was smooth and we had weekly check-ins with our customer support representative to discuss any issues we had identified and address any concerns. **What do you dislike about Abrigo Anti-money Laundering?** There was a learning curve but it's manageable. **What problems is Abrigo Anti-money Laundering solving and how is that benefiting you?** Bam+ is our source of filing our CTRs and SARs through batch filing with FinCEN. The integration with our core and teller platforms feeds our data in to the system and aids is suspicious activity monitoring by analyzing data from daily transactions as well as monetary instruments and wires. It aids us in high-risk customer reviews. We utilize Bam+ for OFAC and Customer Due Diligence of new customers. ### 26. Abrigo has made catching fraud easier with the platflorm they offer. **Rating:** 5.0/5.0 stars **Reviewed by:** medley k. | fraud specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2025 **What do you like best about Abrigo Anti-money Laundering?** I like how I can see how a heck scored based on high or low fraud risk. **What do you dislike about Abrigo Anti-money Laundering?** Glitches that prevent me from suing the system. That does not happen often but when it does it can be upsetting, **What problems is Abrigo Anti-money Laundering solving and how is that benefiting you?** user friendly and helps fight fraud ### 27. Overall a great product with minor issues **Rating:** 4.0/5.0 stars **Reviewed by:** Brendan B. | Senior Corporate Counsel, Bank Secrecy Act Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2025 **What do you like best about Abrigo Anti-money Laundering?** For a small institution, Abrigo really helps us to maximize the manpower we are able to put into AML/Sanctions screening. I find the program very easy to use and with a fairly robust feature set. **What do you dislike about Abrigo Anti-money Laundering?** The sanctions screening in particualr could use some tweaking. For one, it is overinclusive (e.g. not every instance of the word Road should generate a hit to the sanctioned vessel of the same name). I would appreciate if they would allow for more tailoring of their sanctions screening to different institutions profiles. My institution does not really have cause to screen for vessels and I would appreciate the opportunity to just turn those hits off. **What problems is Abrigo Anti-money Laundering solving and how is that benefiting you?** BAM+ allows our small institution to effectively fight AML and fraud. The screening works very well and brings us only the instances that really need looking into. ### 28. Bam + **Rating:** 5.0/5.0 stars **Reviewed by:** dianna h. | BSA Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Abrigo Anti-money Laundering?** The knowledge of all the people among the community that is available at any time **What do you dislike about Abrigo Anti-money Laundering?** I do not dislike this system and believe everyone should be able to use it for help in their community **What problems is Abrigo Anti-money Laundering solving and how is that benefiting you?** Fraud and assistance with other problems when needed ### 29. User Friendly with great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** July 03, 2023 **What do you like best about Abrigo Anti-money Laundering?** The platform is easy to use and modify. The program setup was a breeze with the extremely comprehensive support from the BAM+ implementation team. After our institution used the platform for a while and became more comfortable, we've made some alterations to how we use it. These modifications were extremely easy to make. The Customer support has been excelent. Any time we have needed support the responses have been prompt and very thorough. **What do you dislike about Abrigo Anti-money Laundering?** I wish the user roles were easier to set up and manage. There are preset roles, but if you elect to create your own, it is kind of a complicated and cumbersome process. The user guide provides some help on the roles. However, it doesn't clearly explain the permissions. I would prefer the permissions be laid out in a printable format. I also with the Risk Rating and DDMs were more customizable. **What problems is Abrigo Anti-money Laundering solving and how is that benefiting you?** The platform allows the bank to manage risk ratings of the customer base and high-risk customer monitoring. CTR and SAR management and filing, OFAC list verification, and more. We also have been able to utilize the platform for Check Fraud monitoring. ### 30. An AML software suited for any level of AML/CFT risk **Rating:** 5.0/5.0 stars **Reviewed by:** Carol F. | Director of AML Risk Management, Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about Abrigo Anti-money Laundering?** We continue to find ways to expand our use of BAM+, especially as Abrigo responds to client product suggestion that align with the state of the art technology. Customer Support is excellent! **What do you dislike about Abrigo Anti-money Laundering?** The only limitation for us is having adequate time to take advantage of the many training resources available. **What problems is Abrigo Anti-money Laundering solving and how is that benefiting you?** Frequent scheduled upgrades improve the functionality while interim system fixes address operational issues. ### 31. AVP BSA/AML Officer **Rating:** 4.5/5.0 stars **Reviewed by:** Alicia D. | AVP BSA/AML Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2025 **What do you like best about Abrigo Anti-money Laundering?** BAM+ brings many things to our attention that would otherwise go unnoticed and provides all around better risk for the Financial Institution as well as for our customers. We continue to grow in our knowledge of the software regularly and use it to its fullest potential more all the time. **What do you dislike about Abrigo Anti-money Laundering?** There are times when we have to open a case for various issues and the response time can be slow and other times it is much better. **What problems is Abrigo Anti-money Laundering solving and how is that benefiting you?** Fraud against our customers with ACH and cash app fraud. ### 32. BAM+ **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2021 **What do you like best about Abrigo Anti-money Laundering?** Ease of use and accessibility and each module has its own tile one the home page - easy to navigate. I also enjoy the ability to access the data and run various reports. It is important to understand the data and having access to see the data feeds. **What do you dislike about Abrigo Anti-money Laundering?** It would be helpful if you could move from one module to another within an account. I wish the DDM module was easier to intergrate with RBRR/Risk module. **Recommendations to others considering Abrigo Anti-money Laundering:** It's always good to have a test environment **What problems is Abrigo Anti-money Laundering solving and how is that benefiting you?** Customer due diligence reviews and matching expected to actual activity **Official Response from Jackie Myers:** > Thank you for your review. We appreciate you taking time to provide us with honest feedback on BAM+. We’re glad to hear you enjoy the product ease of use and accessibility. We have taken your feedback about moving from one module to another within an account to the Product Team. If you have any additional feedback to provide, you can email me directly at jackie.myers@abrigo.com or on our online Community platform under Product Ideas. Thanks again for your feedback! ### 33. Efficient and Effective **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** February 03, 2025 **What do you like best about Abrigo Anti-money Laundering?** BAM+ has allowed us to efficiently monitor activity at our Bank and gives us peace of mind that no suspicious activity is going under the radar **What do you dislike about Abrigo Anti-money Laundering?** We have not experienced any downsides with the software **What problems is Abrigo Anti-money Laundering solving and how is that benefiting you?** BAM+ monitors all customer activity and alerts us to any activity that might need additional review ### 34. Simplify BSA/AML compliance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** February 03, 2025 **What do you like best about Abrigo Anti-money Laundering?** BAM+ greatly reduced the amount of time spent on managing and monitor BSA/AML compliance. **What do you dislike about Abrigo Anti-money Laundering?** Fine tuning the system takes time but that was expected with introducing an automated system. **What problems is Abrigo Anti-money Laundering solving and how is that benefiting you?** The solution simplifies monitoring BSA/AML compliance including monitoring for suspicious activity and reporting to FinCEN as required by regulations. ### 35. Overall, a great product **Rating:** 5.0/5.0 stars **Reviewed by:** Janevra B. | BSA Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** February 05, 2025 **What do you like best about Abrigo Anti-money Laundering?** The direct CTR and SAR filing is certainly convenient **What do you dislike about Abrigo Anti-money Laundering?** The downside is when issures occur as far as CTR filing, and 314(a) scans **What problems is Abrigo Anti-money Laundering solving and how is that benefiting you?** Abrigo BAM most definitely changes the wat CTRs are filed in CTR+ ### 36. Easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about Abrigo Anti-money Laundering?** It is user friendly and helps us remain BSA compliant **What do you dislike about Abrigo Anti-money Laundering?** Currently OFAC screening does not meet our auditors standards **What problems is Abrigo Anti-money Laundering solving and how is that benefiting you?** It helps us stay BSA compliant ### 37. Great for new BSA Employees! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** February 03, 2025 **What do you like best about Abrigo Anti-money Laundering?** Abrigo BAM+ is helpful for individuals joining the BSA world! The site is very user friendly and is easy to use! Customer support is always available when needed! **What do you dislike about Abrigo Anti-money Laundering?** Nothing that I can think of. I haven't had an issues with Abrigo BAM+ itself. **What problems is Abrigo Anti-money Laundering solving and how is that benefiting you?** Check/account fraud. ### 38. Great system and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** February 11, 2025 **What do you like best about Abrigo Anti-money Laundering?** user friendly and easy to navigate - icons **What do you dislike about Abrigo Anti-money Laundering?** cases can take a while to close with their IT **What problems is Abrigo Anti-money Laundering solving and how is that benefiting you?** AML ### 39. Abrigo makes BSA/AML easy for new BSA Officers! **Rating:** 5.0/5.0 stars **Reviewed by:** Brittany C. | BSA/AML & Deposit Compliance Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2021 **What do you like best about Abrigo Anti-money Laundering?** I like how easy Abrigo makes my job! At my institution, we conduct a lot of customer reviews, and this includes monitoring their activity. With Abrigo, it cuts down on time to gather this information, the amount of paperwork had, and just the overall process. Without BAM+, I would spend countless hours conducting these reviews when I need to be doing other tasks. The customer support I have received has been top notch. **What do you dislike about Abrigo Anti-money Laundering?** The only negative thing would be starting out with BAM+ it can be overwhelming learning a new program, but you could say this about any program. Abrigo offers a lot of training to help you better learn their system. **Recommendations to others considering Abrigo Anti-money Laundering:** Be ready to learn with BAM+. It does take time to get comfortable with this system but reach out to your contacts and Abrigo if you have trouble figuring something out. They have always been helpful and willing to help me in any way. I have used other BSA/AML software, and I would not even think about going back. **What problems is Abrigo Anti-money Laundering solving and how is that benefiting you?** Since using BAM+, I have detected fraud when I would have missed it had it not been for this program. You can really calibrate this system to your institution and make it work wonders for you. In the past few years, there has been tons of unemployment fraud at my institution, and the only way I have kept up with it is by using the reports BAM+ provides me. **Official Response from Jackie Myers:** > Thank you for your review, Brittany. We are glad to hear that BAM+ makes your job easier and a time saver. We always enjoy getting feedback directly from those that use our product. If you have any additional feedback to provide to help us with new user training and those starting out on the product, please email me directly at jackie.myers@abrigo.com. Thanks again for your feedback. ### 40. Under 4 years of experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2023 **What do you like best about Abrigo Anti-money Laundering?** As a new user with less than 4 years of expereience, I have found BAM+ to be user friendly and easy to navigate. With Abrigo University and/or training there is lots of information available to help you feel confidence in this program. They also ask and pay attention to you suggestions on way to make the pogram better or easier for you. **What do you dislike about Abrigo Anti-money Laundering?** They are currently working on small details to make the program flow better between individuals items such as moving from one alert to another or how many items you can see at a time. **What problems is Abrigo Anti-money Laundering solving and how is that benefiting you?** The amount of data available when processing validations. At this time it only allows 100 transactions and will not validate all pages at one time. This can be time consuming. When they put this into productions it will have muliple time related issues. ### 41. Abrigo BAM+ makes meeting your BSA AML requirements efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer W. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2023 **What do you like best about Abrigo Anti-money Laundering?** The most helpful feature of BAM+ is that each customers due diligence information is in one place. This makes it easire to risk rate and review the customers whole relationship with your institution. **What do you dislike about Abrigo Anti-money Laundering?** Some reports would be better if provided in pdf format. Abrigo has been working on report modifications and has reported that this will be a future feature. **What problems is Abrigo Anti-money Laundering solving and how is that benefiting you?** BAM+ helps us to monitor and review customer activities for fraud and assists with risk rating customers and accounts. BAM+ helps to improve efficiencies throughout the BSA department. ### 42. Easy to navigate potential suspicious activity **Rating:** 4.5/5.0 stars **Reviewed by:** Shannon H. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2023 **What do you like best about Abrigo Anti-money Laundering?** The quick tips and navigation that pop up on the site. **What do you dislike about Abrigo Anti-money Laundering?** The site can be a bit slow at times. Abrigo notices its customers during these times though! **What problems is Abrigo Anti-money Laundering solving and how is that benefiting you?** It is always continuing to update and grow which is beneficial for myself as a user. ### 43. Great Product and Client Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2023 **What do you like best about Abrigo Anti-money Laundering?** Service to their clients. Great easy-to-use software products with pleasant user interface. **What do you dislike about Abrigo Anti-money Laundering?** I don't get to their conferences enough. Could offer more webinars related to financial crime topics. **What problems is Abrigo Anti-money Laundering solving and how is that benefiting you?** EDD requirements, CTR filing, SAR filing, Case Management, Suspicious Activity Monitoring ### 44. CTR SUPERVISOR **Rating:** 2.0/5.0 stars **Reviewed by:** sammi n. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2023 **What do you like best about Abrigo Anti-money Laundering?** The best about brigo BAM + is cash transaction report. **What do you dislike about Abrigo Anti-money Laundering?** the dislike about abrigo BAM plus is the CTR plus **What problems is Abrigo Anti-money Laundering solving and how is that benefiting you?** CTR plus is very slow and hard to use the system. ### 45. Overall Good experience **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about Abrigo Anti-money Laundering?** User Friendly Easy to understand and find things you need **What do you dislike about Abrigo Anti-money Laundering?** Creating the cases when something goes wrong and not having a immediate response **What problems is Abrigo Anti-money Laundering solving and how is that benefiting you?** Data issues / tran code issues ### 46. Comprehensive solution for BSA/AML and Fraud management. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 19, 2022 **What do you like best about Abrigo Anti-money Laundering?** The system is user friendly and the support has been good so far. We have a great client success manager who always has gotten the appropriate resources we needed as we encounter issues. Their advisory services have also been excellent with getting our parameters set up in the best way for our specific institution. **What do you dislike about Abrigo Anti-money Laundering?** Some of the functionality we had with our prior vendor is not yet where it needs to be, however Abrigo has been working diligently to improve their system to meet our needs. **What problems is Abrigo Anti-money Laundering solving and how is that benefiting you?** We are trying to make sure we have a comprehensive solution in place to manage our BSA and Fraud compliance. We use BAM+ for our OFAC name searches as well as our check fraud, debit card fraud, wire fraud, and daily scans. It's also allowing us to input our Customer Due Diligence questionnaires and analyze the expected activity vs. actual activity which is great. There are a couple items we are working with Abrigo on enhancing to make better and the staff have been very attentive and helpful in setting the system up with us. ### 47. I couldn't do my job without it. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2022 **What do you like best about Abrigo Anti-money Laundering?** I truly could not do my job without this software. If I have to choose then I'd say the reports and the alerts are the most helpful to me. They help, so much, in monitoring suspicious activity and in making the decision to file a report. **What do you dislike about Abrigo Anti-money Laundering?** I miss the customer service we had when it was still Banker's Toolbox. The customer service is fine but it is nothing compared to what it was when it was still a small company. **What problems is Abrigo Anti-money Laundering solving and how is that benefiting you?** It helps in monitoring BSA/AML activity. It helps us monitor not just cash activity but our Monetary Instruments, wire activity, and ACH credits and debits for any suspicious activity. **Official Response from Libby Sharman:** > Thank you for for your thoughtful review! We recognize how critical your job is in protecting your FI, so we are glad to play a role in helping you do that. I'll pass along your input regarding reports, too, to our product team. For support, I'm sorry your experience has changed; we are continuing to invest in that team so that we can earn your high marks again soon. If you have any more specific input you'd like to share, feel free to reach out directly at libby.sharman [@]abrigo.com. Thank you again! ### 48. Loan Admin **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren P. | Loan Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2022 **What do you like best about Abrigo Anti-money Laundering?** The portal for clients! It has been incredibly useful and customer friendly. **What do you dislike about Abrigo Anti-money Laundering?** How you are unable to auto-generate emails from abrigo when there is a draw that is completed. Something that could be standardized. **Recommendations to others considering Abrigo Anti-money Laundering:** Nothing more to add currently. **What problems is Abrigo Anti-money Laundering solving and how is that benefiting you?** They have been able to get back to us in a timely and efficient matter for any setup we have had issues with! ### 49. A User Friendly Experience w/ Excellent Customer Support **Rating:** 4.0/5.0 stars **Reviewed by:** Rebecca B. | BSA/AML Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** February 04, 2022 **What do you like best about Abrigo Anti-money Laundering?** The triage process of alert to case to SAR filing is extremely straight-forward and easy to naviagate. Our institution catches more suspicious activity and files more SARs than we did when monitoring customer activity manually. The customer support and every interaction we've had with Abrigo employees has been fantastic. Also love all of the resources and discussion boards on their website. **What do you dislike about Abrigo Anti-money Laundering?** Very occasionally we've had some issues in turn around time for support tickets or other questions but every time we've been met with a sincere apology and a solution moving forward **Recommendations to others considering Abrigo Anti-money Laundering:** I would suggest having someone from Abrigo reach out to you with more information. Their product demonstrations are excellent and very informative. **What problems is Abrigo Anti-money Laundering solving and how is that benefiting you?** More efficient and thorough monitoring, especially regarding ACH transactions, wire activity, and structuring. We have easily filed more SARs than ever before. **Official Response from Jackie Myers:** > Thank you for your review, Rebecca. We appreciate you taking the time to provide us with honest feedback on BAM+. We are glad to hear that the interactions that you have with our team have been positive and that you have been active with our Community resources. We always enjoy getting feedback directly from those that use our product. If you have any additional feedback to provide, you can email me directly at jackie.myers@abrigo.com or on our online Community platform under Product Ideas. Thanks again for your feedback. ### 50. Abrigo BAM+ has been great product that has helped our BSA program **Rating:** 4.5/5.0 stars **Reviewed by:** Matthew K. | Assistant BSA Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2022 **What do you like best about Abrigo Anti-money Laundering?** The various alerts help us find suspicious activity faster and efficiently **What do you dislike about Abrigo Anti-money Laundering?** There are some alerts that redundant that do not add much like ACH spikes. **Recommendations to others considering Abrigo Anti-money Laundering:** it is an easy system to use. They provide quality knowledge and will help you configure the software to your company needs **What problems is Abrigo Anti-money Laundering solving and how is that benefiting you?** They have been more effiicient in customer service getting us answers needed. They have continued to upgrade and make the product easier to understand and program to organization needs **Official Response from Libby Sharman:** > Matthew - thank you for taking the time to leave us a review and for your product feedback! I'll make sure your notes re: ACH spikes get passed a long to our product and advisory teams; we certainly want to keep making the alerts even more efficient for you to review. Thank you again, and if there is anything we can help with, feel free to reach out directly to me at libby.sharman[@]abrigo.com. ## Abrigo Anti-money Laundering Discussions - [What is Abrigo BAM+ used for?](https://www.g2.com/discussions/what-is-abrigo-bam-used-for) - [View Abrigo Anti-money Laundering pricing details and edition comparison](https://www.g2.com/products/abrigo-anti-money-laundering/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-26+13%3A20%3A53+-0500&secure%5Bsession_id%5D=10a41581-9d92-4ce5-80a8-2309e38ba383&secure%5Btoken%5D=e043fdc8b456fd00a34ee3c46bdcd30c68c01606dfc925eb57a51c3e7fa9f6d9&format=llm_user) ## Abrigo Anti-money Laundering Integrations - [FIS](https://www.g2.com/products/fis/reviews) ## Abrigo Anti-money Laundering Features **Fraud Detection** - Name Matching - Watch List - Scoring - E-filing - Workflows and Alerts **Compliance** - Due Dilligence - Regulations and Jurisdictions - Internal Policies **Monitoring** - Models - Simuation - Transaction Monitoring - Segmentation - QA **Reporting** - Compliance Reports - Suspicious Activity - Real-Time Dashboards **Generative AI - Anti Money Laundering** - Risk Scoring ## Top Abrigo Anti-money Laundering Alternatives - [SEON](https://www.g2.com/products/seon/reviews) - 4.6/5.0 (374 reviews) - [Pirani](https://www.g2.com/products/pirani/reviews) - 4.6/5.0 (330 reviews) - [FullCircl](https://www.g2.com/products/fullcircl/reviews) - 4.5/5.0 (239 reviews)