Abrigo Anti-money Laundering Reviews & Product Details

With 27 years in banking—most of them in BSA and Security—I can confidently say that adopting BAM+ was one of the best decisions our BSA department has made. The system is easy to use and has significantly improved the efficiency and quality of our program. Abrigo’s support team is consistently friendly, knowledgeable, and quick to respond, and the company is always working to enhance its products based on client input. We initially hosted BAM+ internally, but transitioning to Abrigo’s data center made updates, maintenance, and support much smoother for both our BSA and IT teams. We’ve also used Abrigo’s consulting services for program optimization, which helped us cut down on false positives while improving overall effectiveness. BAM+ is a high‑value, cost‑effective solution that I would recommend to any financial institution. Review collected by and hosted on G2.com.

I have had no dislikes significant enough to mention. Review collected by and hosted on G2.com.

The program is simple to use. When I first was introduced to Abrigo through my role I felt a little worried at how I would be able to pick up on a new software I was unfamiliar with. There are product guides and an online community that you can find most answers for the questions you may have. If you are unable to find what you are looking for through those channels, the customer support is unmatched. Review collected by and hosted on G2.com.

I have not found anything that I dislike about the product thus far. Review collected by and hosted on G2.com.

I find that BAM+ is very user friendly and easy to navigate. Using all of the modules allows us to create a comprehensive customer profile, whether it's Alerts, DDM, CTR, SAR, or one of many data-rich reports. Review collected by and hosted on G2.com.

I feel that BAM+ could utilize AI more, integrating it into the Scenario/Alerts framework. Review collected by and hosted on G2.com.

I like how easy Abrigo BAM+ is to use. If there are issues, support is quick to help and resolve them. I also appreciate how simple and convenient it is to file CTRs. It puts all the information together for you to review in one location and lets you send them with a convenient click of a mouse instead of navigating the FinCEN website. Hannakah is truly amazing and a great teacher to guide you through the ins and outs of the program. Review collected by and hosted on G2.com.

It's just a learning process, there's so much this program can do and you have to just learn a little bit at a time. Review collected by and hosted on G2.com.

Having all customer due diligence (CDD), transaction monitoring, and regulatory filing tools in one place significantly reduces the time spent on manual research and paperwork. It has a user-friendly interface, reduces false positives, and has excellent customer service. Review collected by and hosted on G2.com.

The platforms extensive features can be initially overwhelming, and the tools can be difficult to comprehend without substantial training. Review collected by and hosted on G2.com.

Being able to use one system to monitor customer activity in order to detect, investigate, and report suspicious activity is both effective and efficient. The various modules are user friendly and aesthetically pleasing to use. We spend 90% of our day in BAM+. Review collected by and hosted on G2.com.

I would like it if the system would only scan customer data for a 12-month period when we perform our 314(a) screening. This would significantly reduce our false positives. Review collected by and hosted on G2.com.

The automation is highly reliable and intuitively designed, making it easy to navigate. I value the system's ability to seamlessly track suspicious activity from the initial front-line report through to regulatory filing. Furthermore, the ease and flexibility of risk-rating accounts allows for strategic risk management. Review collected by and hosted on G2.com.

I have noticed that my main frustrations stem from the limitations of our core processor, which prevent us from sending certain information necessary for faster data analysis. While I find the statistical management report to be a valuable tool, I initially struggled to understand it, particularly when attempting to use it to justify scenario updates. Review collected by and hosted on G2.com.

The amount of support provided is the best part of Abrigo Anti-money laundering. There is constant communication and product support is always available. Review collected by and hosted on G2.com.

The implementation of software is time consuming. Review collected by and hosted on G2.com.

I have appreciated all of the support provided by the Abrigo team before and during implementation. They are all receptive and have made our transition to the solution a breeze. Review collected by and hosted on G2.com.

At this time I have no complaints about the Abrigo process Review collected by and hosted on G2.com.

I appreciate the competitive pricing of Abrigo BAM+, which influenced my decision to switch from another vendor. The setup process was straightforward and easy to follow, enhancing the initial adoption experience for me. Abrigo BAM+ has been significantly beneficial in managing alerts and filing Suspicious Activity Reports (SARs) and Currency Transaction Reports (CTRs), making these processes much easier compared to prior software I have used. The ease of use is a standout feature, contributing greatly to an efficient workflow and making me inclined to purchase the software again. Review collected by and hosted on G2.com.

I feel that the pricing of Abrigo BAM+ is a drawback, as I would prefer it to be cheaper. Review collected by and hosted on G2.com.