--- title: Abrigo Anti-money Laundering Reviews meta_title: 'Abrigo Anti-money Laundering Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 69 reviews by the users' company size, role or industry to find out how Abrigo Anti-money Laundering works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 69 scale: '5' date_modified: '2026-11-10' parent_category: name: Governance, Risk & Compliance url: https://www.g2.com/categories/governance-risk-compliance ---

Abrigo Anti-money Laundering Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Abrigo Anti-money Laundering to be easy to use and navigate, with excellent support and resources available. (15 mentions)
Users highlight the unmatched customer support from Abrigo, emphasizing quick responses and continuous assistance for optimal use. (11 mentions)
Users value the user-friendly interface of Abrigo Anti-money Laundering, enhancing navigation and overall program effectiveness. (6 mentions)
Users appreciate the user-friendly navigation of Abrigo AML, facilitating effective monitoring and reporting of suspicious activities. (5 mentions)
Users value the strong regulatory alignment of Abrigo Anti-money Laundering, ensuring they stay compliant with ease. (3 mentions)
Users find the learning difficulty with Abrigo's extensive features can be overwhelming without adequate training. (3 mentions)
Users find the limited customization options frustrating, often needing vendor help for tailored setups. (3 mentions)
Users find the complexity of setup and training for Abrigo Anti-money Laundering challenging and cumbersome. (2 mentions)
Users experience poor customer support with slow responses and insufficient detail, impacting their use of the product. (2 mentions)
Users experience slow performance due to frequent latency issues, impacting the efficiency of case handling. (2 mentions)

5 Pros or Advantages of Abrigo Anti-money Laundering

5 Cons or Disadvantages of Abrigo Anti-money Laundering

Abrigo Anti-money Laundering Reviews (69)

Reviews

Abrigo Anti-money Laundering Reviews (69)

4.6
69 reviews
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Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Keeps AML Alert Reviews Organized with All the Right Info in One Place"
5/5
What do you like best about Abrigo Anti-money Laundering?

What I like best about Abrigo’s anti-money laundering software is how it helps me stay organized when reviewing account activity and managing alerts. Having relevant information in one place makes it easier to identify unusual activity, document my findings, and follow up on items that need further review. Review collected by and hosted on G2.com.

What do you dislike about Abrigo Anti-money Laundering?

What I like least about Abrigo’s anti-money laundering software is the number of steps needed to complete certain tasks. I would appreciate more intuitive navigation and more flexible reporting options to make reviewing alerts and retrieving information easier. Review collected by and hosted on G2.com.

Response from Jane Stocum of Abrigo Anti-money Laundering

Thank you for sharing your experience with Abrigo's BAM+. We’re glad having alerts and supporting account information together helps you review activity, document findings, and manage follow-up more efficiently. We alos appreciate your feedback about the number of steps involved in some tasks, navigation, and reporting flexibility. Making routine reviews and information retrieval easier matters, and we’ll share these suggestions with our product team. Overall, it’s great to hear the platform helps you keep investigation records organized and supports your BSA/AML compliance work. Thank you for being our partner!

Laura B.
LB
Laura B.
2nd VP BSA Officer
Banking
Mid-Market (51-1000 emp.)
Originally submitted 8/19/2025
"Excellent AML software!"
5/5
What do you like best about Abrigo Anti-money Laundering?

I find that BAM+ is very user friendly and easy to navigate. Using all of the modules allows us to create a comprehensive customer profile, whether it's Alerts, DDM, CTR, SAR, or one of many data-rich reports. Review collected by and hosted on G2.com.

What do you dislike about Abrigo Anti-money Laundering?

I feel that BAM+ could make greater use of AI by integrating it more directly into the Scenario/Alerts framework. That said, I know there’s a lot in the pipeline that should address this, and I’m excited to see how it all comes together. Review collected by and hosted on G2.com.

Response from Jane Stocum of Abrigo Anti-money Laundering

Thanks so much for the review. We’re glad to hear BAM+ is helping you build comprehensive customer profiles and making it easier to risk rate and track activity all in one place. That is exactly what we aim for. We also appreciate the feedback around AI in Scenarios and Alerts. These type of insights help shape where we go next.

Kristen D.
KD
Kristen D.
Risk and Compliance Supervisor
Small-Business (50 or fewer emp.)
"Streamlined Workflows with Exceptional Support from Abrigo"
5/5
What do you like best about Abrigo Anti-money Laundering?

Abrigo has helped streamline our processes, making our overall workflow more efficient and easier to manage. Their exceptional support and dedicated education team have also been invaluable in helping us maximize the system’s capabilities. Review collected by and hosted on G2.com.

What do you dislike about Abrigo Anti-money Laundering?

I do not have any dislikes at this time. Review collected by and hosted on G2.com.

Response from Jane Stocum of Abrigo Anti-money Laundering

Thank you for sharing your experience! We’re glad BAM+ is helping streamline your workflows and tailor alert scenarios to your credit union’s needs. Additionally, it’s wonderful to hear that our support and education teams have helped you get the most from the system. And always love hearing that our products are helping you all to maximize your time and resources.

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Intuitive AML Solution with Stellar Customization"
4.5/5
What do you like best about Abrigo Anti-money Laundering?

I really like the ease of use in Abrigo Anti-money Laundering. The system is intuitive, making navigation straightforward - if something is blue, you click it to go there. I also love the dashboard that tracks work and alerts me to upcoming, imminent, or past due tasks, providing a quick overview to ensure everything is on track. The customization in the DDM questionnaires is another standout feature, allowing me to tailor the information based on account type or review needs. The implementation process was excellent, offering one-on-one customization without any rush, and the training was in-depth and efficient. Plus, having a dedicated analyst during setup made everything very easy and clear. Review collected by and hosted on G2.com.

What do you dislike about Abrigo Anti-money Laundering?

I do wish the SAR field showing violation amounts could be changed without manipulating the transactions. I don’t like that on the view details tab cash in and out are listed separately from debits and credits. But I'm looking forward to the customer hub for better visibility. Review collected by and hosted on G2.com.

Response from Jane Stocum of Abrigo Anti-money Laundering

Thank you for sharing such detailed feedback. We’re glad the intuitive navigation, task dashboard, customizable DDM questionnaires, and hands-on implementation and training have made compliance work easier to manage. We also appreciate your suggestions about editing SAR violation amounts and how transactions appear in View Details. It’s great to hear you’re looking forward to Customer Hub, and we value your input as we continue improving the experience.

CO
Casey O.
AML/CFT Officer
Mid-Market (51-1000 emp.)
Originally submitted 7/11/2023
"The best fit for your Anti-Money Laundering / Fraud needs"
5/5
What do you like best about Abrigo Anti-money Laundering?

Abrigo BAM+ makes monitoring our customer's transaction behavior much easier than manual monitoring. With Abrigo, typical monitoring task times are cut in half. From international or domestic wires to CTRs to debit card behavior, we could not do it all without Abrigo. Review collected by and hosted on G2.com.

What do you dislike about Abrigo Anti-money Laundering?

The only downside would be the size of the program. When starting first starting out with the program, all of its aspects are a little overwhelming at times. Still, thankfully, Abrigo offers many training opportunities to make the adjustment easier. Review collected by and hosted on G2.com.

Response from Jane Stocum of Abrigo Anti-money Laundering

Thanks for sharing your experience! We’re glad BAM+ is helping make transaction monitoring more efficient and reducing the time spent on manual reviews. It’s great to hear the platform is helping your team identify activity that could otherwise be overlooked. We also appreciate your feedback about the learning curve and are happy our training resources have helped make the transition easier.

Amy E.
AE
Amy E.
AML/CFT Officer
Small-Business (50 or fewer emp.)
"Easy Navigation and simple to understand"
5/5
What do you like best about Abrigo Anti-money Laundering?

Abrigo AML software is easy for a banker to navigate, and scenarios are easy to understand! If you need to make an adjustment or create a variation for a particular customer you can manage it yourself without needing to be a programmer. Review collected by and hosted on G2.com.

What do you dislike about Abrigo Anti-money Laundering?

It may seem like a little thing but when working with data you sometimes you have to scroll to the bottom of the page in order to view the slide bar in order to move to the right. But they are working to eliminate this. Review collected by and hosted on G2.com.

Response from Jane Stocum of Abrigo Anti-money Laundering

Thank you for sharing your feedback! We’re glad the system is easy to navigate and that your team can adjust scenarios without needing programming support. We appreciate you calling out the scrolling experience, and it’s great to hear the excitement around Customer Hub. We appreciate you!

JL
Julie L.
Security Officer/BSA Administrator
Mid-Market (51-1000 emp.)
Originally submitted 2/4/2022
"A Trusted, User‑Friendly Solution That Elevated Our BSA Program"
5/5
What do you like best about Abrigo Anti-money Laundering?

With 27 years in banking—most of them in BSA and Security—I can confidently say that adopting BAM+ was one of the best decisions our BSA department has made. The system is easy to use and has significantly improved the efficiency and quality of our program. Abrigo’s support team is consistently friendly, knowledgeable, and quick to respond, and the company is always working to enhance its products based on client input. We initially hosted BAM+ internally, but transitioning to Abrigo’s data center made updates, maintenance, and support much smoother for both our BSA and IT teams. We’ve also used Abrigo’s consulting services for program optimization, which helped us cut down on false positives while improving overall effectiveness. BAM+ is a high‑value, cost‑effective solution that I would recommend to any financial institution. Review collected by and hosted on G2.com.

What do you dislike about Abrigo Anti-money Laundering?

I have had no dislikes significant enough to mention. Review collected by and hosted on G2.com.

Response from Jackie Myers of Abrigo Anti-money Laundering

Thank you for your review, Julie. We are glad to hear that you find BAM+ so user friendly. We always enjoy getting feedback directly from those that use our product.

If you have any additional feedback to provide, you can email me directly at jackie.myers@abrigo.com or on our online Community platform under Product Ideas. Thanks again for your feedback

DC
Dennis C.
Manager, BSA & Vendor Compliance
Small-Business (50 or fewer emp.)
Originally submitted 7/10/2023
"Great Product and Client Service!"
5/5
What do you like best about Abrigo Anti-money Laundering?

Service to their clients. Great easy-to-use software products with pleasant user interface. Review collected by and hosted on G2.com.

What do you dislike about Abrigo Anti-money Laundering?

Some time saving efforts could be added on the back end linking information. Review collected by and hosted on G2.com.

Response from Jane Stocum of Abrigo Anti-money Laundering

Love to hear that our service is one of your highlights, Dennis! And we will definitely take your feedback regarding webinars into consideration - we are always looking for ways to better serve our customers!

Verified User in Banking
UB
Verified User in Banking
Mid-Market (51-1000 emp.)
"Abrigo AML’s Machine Learning Made Transaction Reviews Far More Efficient"
4/5
What do you like best about Abrigo Anti-money Laundering?

Coming from an institution that didn't have any AML software, I greatly appreciated the machine learning that created significant efficiencies in reviewing transactions for suspicious activity. Review collected by and hosted on G2.com.

What do you dislike about Abrigo Anti-money Laundering?

I cannot think of something specific that I disliked about Abrigo AML Review collected by and hosted on G2.com.

Response from Jane Stocum of Abrigo Anti-money Laundering

Thank you for sharing your experience! We’re delighted that Abrigo AML’s machine learning has helped your team review transactions more efficiently and streamline CTR and SAR workflows, while reducing manual account and relationship reviews. It’s especially rewarding to hear how much time this has saved your institution. We appreciate your feedback and are here to help your team continue getting the most from BAM+.

Kasey G.
KG
Kasey G.
Senior Fraud BSA Specialist, security officer
Mid-Market (51-1000 emp.)
"Easy-to-Use App That Helps Our Bank Combat Fraud"
5/5
What do you like best about Abrigo Anti-money Laundering?

It helps us as a financial institution combat fraud within our bank and prevent losses for our bank. Review collected by and hosted on G2.com.

What do you dislike about Abrigo Anti-money Laundering?

Nothing that I can think of. The application is very easy to use and helpful. Review collected by and hosted on G2.com.

Response from Jane Stocum of Abrigo Anti-money Laundering

Thank you for sharing your experience! We’re glad Abrigo Anti-Money Laundering is easy to use and helps your team identify suspicious activity, catch more money laundering scenarios, and protect your institution from potential losses. We appreciate your partnership.