# Viedoc Reviews
**Vendor:** Viedoc Technologies  
**Category:** [Electronic Data Capture (EDC) Software](https://www.g2.com/categories/electronic-data-capture-edc)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 273
## About Viedoc
Viedoc streamlines clinical trials with a powerful, web-based eClinical suite centered around EDC. Designed for efficiency, compliance, and seamless collaboration, our feature-rich platform accelerates research and simplifies data collection, management, and analysis. Trusted in 75+ countries, Viedoc powers 7,000+ studies with more than 1.6M+ participants, bringing life-changing treatments to market faster.



## Viedoc Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Viedoc, enjoying an intuitive interface and efficient automation of tasks. (38 reviews)
- Users appreciate the **intuitive and easy-to-navigate interface** of Viedoc, enhancing their overall user experience significantly. (31 reviews)
- Users value the **intuitive design** of Viedoc, enabling quick study setups and effortless navigation. (23 reviews)
- Users commend Viedoc for its **responsive and knowledgeable customer support** , enhancing their experience and efficiency in clinical trials. (22 reviews)
- Users praise Viedoc for its **user-friendly design** , enhancing efficiency and making data management effortless in clinical studies. (21 reviews)
- Users appreciate the **user-friendly features** of Viedoc, making study design intuitive and enjoyable without extensive coding. (21 reviews)
- Navigation Ease (17 reviews)
- Users value the **high level of customization** in Viedoc, enabling tailored solutions for diverse study needs. (12 reviews)
- Speed (12 reviews)
- Data Management (11 reviews)

**What users dislike:**

- Users often face **slow performance** with Viedoc, particularly when processing large data sets and navigating configurations. (13 reviews)
- Users find the **difficult configuration settings** and slow report models make using Viedoc challenging and time-consuming. (11 reviews)
- Users find the **role-based access control** restrictive, hampering collaboration and workflow efficiency in Viedoc. (8 reviews)
- Users find Viedoc&#39;s **form design issues** limit functionality, making complex workflows and editing cumbersome and error-prone. (8 reviews)
- Users find the **missing features** in Viedoc, such as repeating fields, complicate form creation and integration. (7 reviews)
- Users find the **complex design** of Viedoc challenging, particularly with the outdated UI and complicated roles system. (6 reviews)
- Users report **data management issues** with Viedoc, leading to confusion and inefficiencies in workflow during collaborative efforts. (6 reviews)
- Limitations (6 reviews)
- Inadequate Reporting (4 reviews)
- Limited Customization (4 reviews)

## Viedoc Reviews
  ### 1. Enhanced  Features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 29, 2025

**What do you like best about Viedoc?**

I like viedoc reports page that has enhanced features.

**What do you dislike about Viedoc?**

If mystudy has thousands of subjects, multiple forms, and complex queries, generating reports can take longer because the system needs to process and aggregate all that data.

**What problems is Viedoc solving and how is that benefiting you?**

Viedoc is very user friendly.

  ### 2. Modern, User-Friendly, and Highly Compatible

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** October 30, 2025

**What do you like best about Viedoc?**

Compatibility, ease of use and Modern Interface

**What do you dislike about Viedoc?**

Loading time for reports page is taking a bit longer

**What problems is Viedoc solving and how is that benefiting you?**

Viedoc releases new versions that allows rapid study builds and deployment, cutting setup time by half compared to other platforms.

  ### 3. Viedoc - best choice for clinical data collection

**Rating:** 4.0/5.0 stars

**Reviewed by:** Shrestha R. | Senior Data Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** October 02, 2023

**What do you like best about Viedoc?**

User-friendly, and user interactive, speed and efficient feature of making changes in revision version, ViedocMe feature is easily accessible to subjects and convenient top design. Also, e-learning is very helpful to explore different features of the EDC. The customer services is excellent quick responses. Diiferent modules like Randomization, logistics and translation can be easily integrated and implemented within the study. I strongly  recommend the EDC and use it frequently in the clinical studies.

Recently, Viedoc has updated automatic medical coding which helps to code MEDDRA terms directly. Also, viedoc share allows has made documents transfer easy

**What do you dislike about Viedoc?**

Multiple designers cannot work in the single study area

Sometimes we ahve encountered low performance incase of processinf large data

**What problems is Viedoc solving and how is that benefiting you?**

Recently, the viedoc updated feature to edit roles and SDV in the revision version which will help us to apply changed SDV settings and roles to already eisting subjects. Also, small updates related to role avatars helps in customisation as per requirement. Viedoc custom reports making compatible with R helped to easily work with customised reports

  ### 4. Very simple, User friendly, Variation available for customization, constantly updating and growing

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sandeep T. | Clinical Database programmer, Enterprise (> 1000 emp.)

**Reviewed Date:** September 28, 2023

**What do you like best about Viedoc?**

As a developer, the viedoc have lot of functionality that makes our job easy. It is user friendly as well as easily customizable based on the customers requriement.
Viedoc is easy for basic implementation and also capable to handle lot of customer requriement for the Clinical Trials.
At last, Viedoc team (support team)  helps a lot if there is any updates or bug is identified during critical times.

**What do you dislike about Viedoc?**

As a developer, there are few things that can be updated to make job more convieneint. We can discuss about the updates that can be done in the revision version of any version, since it is limited to some minor updates. 
Along with this, i will suggest to increase the logout time from 20 minutes to 30 minutes or more as per convenience.
Also, i personally want an update so that multiple person can work in same design together, to make more easy for implementation and will increase the duration and frequency of the usage.

**What problems is Viedoc solving and how is that benefiting you?**

Viedoc is helping us to create and modify as per the requriement from the customer. The easy and interactive interface help us to customize it with the requirement.

  ### 5. Great Design and Security, But Workflow Could Be Simpler

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** October 24, 2025

**What do you like best about Viedoc?**

design, flexibility, safety and GDPR compliance

**What do you dislike about Viedoc?**

complicated workflow in designer makes it hard to get new users to help

**What problems is Viedoc solving and how is that benefiting you?**

streamlining data collection across sites in a government approved way

  ### 6. Friendly and strong experience using Viedoc

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 08, 2025

**What do you like best about Viedoc?**

I like the friendly front-end of the EDC, the ability to copy and paste questions, and that the design phase is set on a clear way to get with a strong EDC. Additionally, I like that the design, integration, and implementation are easy and that it can be exported to agillitate design creation. Extra point: Support is very responsive, and they already seek to provide you with the best solution.

**What do you dislike about Viedoc?**

That sharing the same study in Trainign and Production is not recommended. I also dislike that the desault view is the Cards view instead of the List view

**What problems is Viedoc solving and how is that benefiting you?**

The capability to build a simple and complete EDC, with clear guidance on the process.

  ### 7. Efficient, Innovative and cost efficient

**Rating:** 5.0/5.0 stars

**Reviewed by:** Senthil R. | Head of DM, Enterprise (> 1000 emp.)

**Reviewed Date:** September 30, 2025

**What do you like best about Viedoc?**

Innovative features, customer friendly and cost efficient

**What do you dislike about Viedoc?**

Not applicable as these features are consistently evaluated and updated by Novotech

**What problems is Viedoc solving and how is that benefiting you?**

Local lab module, release notes

  ### 8. I'm a data manager using Viedoc since the past 2.5 years.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sanchita V. | Data manager, Enterprise (> 1000 emp.)

**Reviewed Date:** December 09, 2024

**What do you like best about Viedoc?**

Viedoc is very user friendly interface, easy to understand and navigate through. Becasue of this the time taken to train for the EDC is minimal to become proficient. It offers customizable study workflow and tailoring it according to trial specification is easy. Good query management feature which maintains data accuracy. Integration feature is seamless. Customer support is responsive.

**What do you dislike about Viedoc?**

The logged in time for viedoc is less, it should be updated to atleast 30min when left ideal. Complex conditional logic or implementation of dynamic form is not easy when compared to other advanced EDCs. It is not very cost effictive for smaller organization or small budget studies.

**What problems is Viedoc solving and how is that benefiting you?**

Streamlining data collection, data quality improvement, makin decision making faster, regulatory compliance, improved collaboration, enhanced tracking and monitoring.

  ### 9. Viedoc EDC software

**Rating:** 3.5/5.0 stars

**Reviewed by:** Dino E. | Soluton Design Analyst Team Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 29, 2025

**What do you like best about Viedoc?**

Easy to navigate
Preview feature to review the form that was built
Ability to built more complex workflow for Visit scheduling and task scheduling
Ability to include or exclude certain questions within the form 
Customer Support answered my questions within the same day

**What do you dislike about Viedoc?**

UI looks outdated
Errors sometime occurs when building forms that cannot always be reproduced

**What problems is Viedoc solving and how is that benefiting you?**

I don't have an answer for this question.

  ### 10. The appeal of Viedoc.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kenta S. | CRO／DM, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 24, 2025

**What do you like best about Viedoc?**

It has an intuitive design that allows for easy input.

**What do you dislike about Viedoc?**

I hope for the following features to be added:
・Activity repetition function
・Form item repetition function
・Function to import construction specification documents (Excel)
・Function to import facility standard values (Excel)

**What problems is Viedoc solving and how is that benefiting you?**

The design is more intuitive for input compared to other EDCs, which has resulted in fewer inquiries from facilities.

  ### 11. Viedoc is the best EDC option for Latim America studies

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andreia R. | Associate Director, Clinical Data Management, Enterprise (> 1000 emp.)

**Reviewed Date:** April 03, 2025

**What do you like best about Viedoc?**

Ease of implementation, customer support and ease of use

**What do you dislike about Viedoc?**

Integration with other platforms, missing of a cleaning dashboard before implement an edit check

**What problems is Viedoc solving and how is that benefiting you?**

The platform offers a competitive cost to Latam countries with an excelent solution.

  ### 12. Fast and easy to work and constantly updated based on user feedback

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rajat K. | Database programmer, Enterprise (> 1000 emp.)

**Reviewed Date:** December 09, 2024

**What do you like best about Viedoc?**

I have worked in development on several EDCs however, viedoc is the most user friendly and can handle much complicated functionalities without much hassle from the developer's POV.

**What do you dislike about Viedoc?**

Limitations with respect to the developing complex study design as compared to other EDCs and handling eSAE reports.

**What problems is Viedoc solving and how is that benefiting you?**

I find viedoc the most efficient and user friendly to work as a developer. It is easier to meet timelines without much hassle during development. Also , the system gets regular updates that fixes any known issues for further ease of users.

  ### 13. Experienced Data Manager with over 3300 Viedoc account logins

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 23, 2025

**What do you like best about Viedoc?**

User interface, reporting, ePRO and amazing product specialists!

**What do you dislike about Viedoc?**

Limited number of languages that can be translated and configured in ePRO questionnaires.

**What problems is Viedoc solving and how is that benefiting you?**

Their ePRO as in ViedocMe has helped us achieve incredible follow-up compliance!

  ### 14. 1. subject and site person friendly. 2. Covers all possible scopes. Easy to handle.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kinjol S. | Data Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** October 05, 2023

**What do you like best about Viedoc?**

Interface of Viedoc is very good and designer perspective is easy to handle and cover up diificult comments from the customer

**What do you dislike about Viedoc?**

Multiple people cannot work in the tool together.

**What problems is Viedoc solving and how is that benefiting you?**

It helps in study setup of complex clinical trials

  ### 15. Viedoc: Exceeded my expectations

**Rating:** 4.0/5.0 stars

**Reviewed by:** Dr. Vijay K. | Assistant General Manager- Pharmacovigilance, Medical Review, Drug Safety Surveillance Physician, Enterprise (> 1000 emp.)

**Reviewed Date:** August 07, 2024

**What do you like best about Viedoc?**

Viedoc is a user friendly EDC which provides seamless navigation. Report generation is easy. Oustanding customer support from the technical team. I really helps for Clinical data management activities and resolving queries. Audit trail generation in PDF format is a good feature.

**What do you dislike about Viedoc?**

Editing and saving the data is  more time consuming. Multiple users are not allowed to use the same  ODM  simultaneously.

**What problems is Viedoc solving and how is that benefiting you?**

EDC and Clinical Trial management activities

  ### 16. Self Exploratory Designer and User Friendly UI!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Harish K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 18, 2023

**What do you like best about Viedoc?**

As a Viedoc user for 3+ years now, I definitely recommend this EDC as one of the best in terms of designer perspective. This is really an user friendly, self exploratory and a constantly improving EDC which definitely are the best of its upsides.

**What do you dislike about Viedoc?**

I can see a lot of improvements in terms of performance recently, yet I still feel it can be made a lot better.

Handling post live changes for 2 years now, getting a design saved and validated for a complex study is actually time consuming. Requirement in handling studies with more than 70visits and adding allocations for more than 600activities increasing the load in designer which is difficult to handle.

It can also include a feature to identify the design impact of different design versions to the subject data. Since it is not always easy to replicate something in the training server on any issue/bug reported by the client.

The requirement for adding dummy visits in the older design versions to prevent the unwanted re-triggering of closed visit window queries can be addressed soon. Since, this approach of adding new visits only in latest design are followed for most studies now, it would be really tiresome to implement the workaround of adding numerous dummy visits for all of live revisions.

Having JavaScript - considerably simple programming language to enable edit checks and functions are good, yet the bugs and limitations in it are not easy to anticipate/test in the training scenario. e-Learning can include few of common bugs from JS.

It would be better to minimize and maximize all the visits at once, as adding a new visits at the bottom and dragging to place it somewhere on top is not easy for study with lot of visits.

For updating the Field label, it should be able to drag and expand (like Instructions for user, data checks are available now). It is difficult in terms of copying huge text like any criteria and update something in it.

For static texts, OIDs can be made editable to prevent it from being same with other form ID and having _Copy1 multiple number of times.

Also received a comment from a client that "Private notes" feature is not private at all in terms of site user perspective.

**What problems is Viedoc solving and how is that benefiting you?**

- Designer page being really simple and enabling the designer to setup a study with minimal requirement on any programming language.
- Having JavaScript expression editor helping the user to identify the variables and codelists, make the designing and review more efficient.
- Getting the "Roles" page to be updated in live revision is such a nice addition, as a person who handles post live changes, any update preventing us to enable a new design version is really good. 
- Having the Viedoc Support team to acknowledge and address any issue being raised at any point of time show the EDCs strive for constant improvement.

  ### 17. User friendly, compliant

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 23, 2024

**What do you like best about Viedoc?**

We have been using Viedoc to analyze the clinical trial data. What we like to most about Viedoc is it has quite a user friendly interface, and it is fully compliant with HIPAA and GDPR.

**What do you dislike about Viedoc?**

I wish we had the chance to connect Viedoc with HubSpot, our CRM system.

**What problems is Viedoc solving and how is that benefiting you?**

It allows us to facilitate the collection and analysis of clinical trial data, as well as provides several tools for real-time data monitoring and reporting

  ### 18. Uncomplicated, User-friendly and Incredible!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Khadija B. | Enterprise (> 1000 emp.)

**Reviewed Date:** October 19, 2023

**What do you like best about Viedoc?**

Data capturing has been made easy because of viedoc, it is incredibly robust and easy to navigate. As a data manager, I am using Viedoc everyday for work and it has made my life so easy when it comes to exporting and reviewing data. They have so many features and if there is every an issue, viedoc support is always on hand.

**What do you dislike about Viedoc?**

Perhaps having a better design layout of deviations and linking adverse events to show exactly which cycle is being referrred/ which assessments. Integrating this would be benefical for trail teams definetely. Implementation of multiple users to be able to edit different forms on a patient would be really useful as well so it prevents waiting around for site-staff to exit the patient forms.

**What problems is Viedoc solving and how is that benefiting you?**

Helping me with data exports and getting exact numbers of critical data items. It's easy to use in our clinical trial and it's never slow or crashed, which optimises our time.

  ### 19. Viedoc - Being User Friendly Without Limiting any Facilities for Clinical Trial Data Collection

**Rating:** 5.0/5.0 stars

**Reviewed by:** Manu R. | Data Manager, Research, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 07, 2022

**What do you like best about Viedoc?**

The best part of Viedoc is its user interface. It is easy to navigate all the features for a site user on the clinic page. All the functionalities are available on separate tabs, be it SDV, Sign, Clinical Review or Data Review, and can be easily noticed in the UI. Also, having the feature of proposing dates for scheduled events makes the sites plan the events more precisely. Having separate and recognizable parts for Scheduled, Unscheduled and Common Events makes the user interface more organized and constructed. The preview setup and Study workflow on the designer page are very convenient; the design errors are easily identified.

**What do you dislike about Viedoc?**

Even though Javascript is a simple coding language that enables the designer to code edit checks easily, due to some limitations in floating point arithmetics, sometimes undesired outcomes may arise. Also, there is a bug when an edit check is programmed in a checkbox field with dependent fields from other forms. This bug will make the dependent items consider their control type as a checkbox (When the form containing the dependent items is not initiated) irrespective of its control type.

**What problems is Viedoc solving and how is that benefiting you?**

Viedoc solves most of the data entry errors during a clinical trial. It enables various edit checks and data entry limiting features (Eg: restricting the number of decimals in a numeric field) that reduce errors. It also facilitates the clinical trial's data management and analysis parts. Viedoc is more suitable for Clinical trials because it reduces a lot of work in SDTM standardization for the submission process.

**Official Response from Johannes Molin:**

> Hi Manu,
Happy to see another user excited with our interface and user-friendliness!
Thank you for the feedback also on the specific bug, we will ensure that is dealt with as soon as possible! Great to see that Viedoc reduces a lot of work in SDTM standardization. More and more customers are now configuring SDTM conversions through custom reports in our reports tool to make sure they have access to updated SDTM datasets every day - another great sign on how powerful Viedoc Reports is!
Thank you for your feedback and have a great day!
Johannes

  ### 20. User friendly UI and Uncomplicated Coding

**Rating:** 4.0/5.0 stars

**Reviewed by:** Anusha K. | Enterprise (> 1000 emp.)

**Reviewed Date:** October 04, 2023

**What do you like best about Viedoc?**

Viedoc's UI always amazes me. Clean, simple, convenient and user friendly.
Controlling visibility of field in schedule, the best feature that helps avoid complex programming, makes implementing updates hassle free and saves a ton of time.Inbuilt module for sending alerts can help setting up notification in few minutes.
Accessing Global library is the simplest and makes designing easier across studies. Have used and benefitted out of global library the Maxxxx.
Support team acknowledging issues and says what is possible and what is error / bug clearly. Helps in taking decisions swiftly and designing changes during the conduct is stress free.

**What do you dislike about Viedoc?**

Multiple tab feature and multiple people accessing the odm to perform updates is something that would make designing efficient

For Change request a test environment with feature to copy subjects from production apply changes and test it before actually performing changes in production.Difference report to know difference between two versions would help a lot.

Make oid if static text updatable. This will help to duplicate field where the oid will not have multiple copy in it.Overwrite the same version and retest updates will be helpful

We could add a few critical standard reports that would make dm work easy. Form data export without audit history can help take data print out and submission.Adding queries to audit history would be helpful

Bulk review, sdv, signing feature addition would be helpful for multiple subjects at once

**What problems is Viedoc solving and how is that benefiting you?**

Programming is made easy with most features inbuilt. Easy to use which is the primary requirement in any data capture system is completely satisfied

  ### 21. User Friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** rajalakshmi v. | Enterprise (> 1000 emp.)

**Reviewed Date:** October 04, 2023

**What do you like best about Viedoc?**

1. The navigation
2. User Interface
3. Reports

**What do you dislike about Viedoc?**

1. Not supporting PDF mapping
2. Give Reason for all the data edits. There can be an option to select the same reasons for all the data edits.
3. Report of Hard checks that fired (allow form save no)
4. Forms and visits can be available in the side pane to choose while we are in any of the form instead of making us to close the form and navigate to another visit to choose another form.

**What problems is Viedoc solving and how is that benefiting you?**

1. Data Management Inbuilt reports are very useful. All the important information such as missing forms, fields, timelapse etc are easily generatable from Viedoc and used for analysis.
2. Various customizations are possible to be made which makes it easier to design, collect and process only the required data.
3. Data Import feature, ViedocMe, Connect all the features made easier to collect data from external sources on a timely manner.

  ### 22. User-friendly colorful EDC.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sreelakshmi R. | Enterprise (> 1000 emp.)

**Reviewed Date:** October 04, 2023

**What do you like best about Viedoc?**

I have been using Viedoc for 1 year. As a person who is using the Viedoc daily, I  would like to appreciate Viedoc for its colorful and user-friendly interface. It makes this EDC more accessible. Also, Viedoc is easy to handle and navigate. It makes our design implemetation more simpler. e-Learning feature is contributing  a better understanding of the EDC functionalities and usages. Apart form this a main point that I noticed is about Viedoc Support team. They are very inhesitant to solveour problems. Also they will figure out the problem in less time. It is much appreciatable.

**What do you dislike about Viedoc?**

Apart from the upsides, I would like to point out few downsides of the EDC. 
1. When utilizing the split group feature, it appears that the fields on the left side won't be included in the configuration report. 
2. Only one person can use the same ODM at same time. If  multiple persons can work at same time, it would be more better. Becuse sometimes the updates are not reflecting in the design if multiple tabs are open. 

Hope this will help you to work around it. Thankyou.

**What problems is Viedoc solving and how is that benefiting you?**

We have faced a difficulty with one form  becuase of STX charecters which is not figured out by us. We couldn't  take the  configuration report or use the work area itsef. We raised Vidoc support for the same. Within the same day they fixed the error. 

In one more instant we raised  for support. In 2 random instances where the some visits do not display the visit name in Viedoc. In reports, the visit name is correctly displayed. We had many discussions. It was very hard to figure out since only live site has this issue. We both study team and support team  recreated the same senario in our training site. It was working fine. Later having many discussion, they could figured out the bug and they fixed the same.

  ### 23. Viedoc - a user friendly EDC

**Rating:** 5.0/5.0 stars

**Reviewed by:** Srutigandha  K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 04, 2023

**What do you like best about Viedoc?**

Viedoc is very user friendly compared to other EDCs. I like the UI of Viedoc. It has a number of special features like randomization, data mapping, etc. It is easy to implement in studies. Viedoc is used almost everyday by me at work. It is quite easy to navigate through the features. The elearning in the EDC is quite self explanatory and is quite helpful to use it. The support it provides to the customers giving solutions. Viedoc has an excellent ease of integration with the data in clinical trials.

**What do you dislike about Viedoc?**

Till now I haven't found any disadvantages from it. I am a new user to Viedoc and I prefer it over the other EDCs.

**What problems is Viedoc solving and how is that benefiting you?**

Handling and dealing with large quantities of data is difficult and as clinical data analysts Viedoc helps a lot in data management with it's user friendly interface. It has been improving the handling of data across sites.

  ### 24. Actions speak louder than words

**Rating:** 4.5/5.0 stars

**Reviewed by:** Suvathi B. | Enterprise (> 1000 emp.)

**Reviewed Date:** October 03, 2023

**What do you like best about Viedoc?**

As a Data Manager, most of the study I work use Viedoc EDC because it is user-friendly and it is very easy for customers to handle it. It is also budget friendly for customers. It is also easy to navigate between pages. And for each activity, it has separate modules like Medical coding, lab reference range, Message, Metrics and to view overall data. Also, it has all the information in e-Learning section which is very useful for all the users to refer it whenever required. Coming to design part, it is very easy for designers to learn everything from e-Learning and design the study without any instructor. Regarding the Data Management part, it is very easy and confortable for Data Managers to mark Data review as a whole and to raise and resolve queries easily. It also allows to customize reports which helps in Data Management activties. And, regarding the customer support, the reply are very quick and it saves time.

**What do you dislike about Viedoc?**

Viedoc can bring in "Freeze" option for data to freeze instead of lock. It will be useful during Data review. Usually, Lock will be performed at the end of study. If 'Freeze' option is in Viedoc, it would be much useful for freezing the data in the mid of study or during any milestone.
Also, the reports can be in detail for 'Queries' in EDC. Also, while raising the queries in EDC, it can have options like site, Medical Monitor, CRA..etc to address the person for whom the query is raised.
Since we are able to export 'Audit trial' in PDF, it would be great if we can export it in Excel format. It can also have options to export data with/without audit trial.

**What problems is Viedoc solving and how is that benefiting you?**

It is helping in managing the Clinical Trial data.

  ### 25. Making Viedoc Designer user-friendly

**Rating:** 4.0/5.0 stars

**Reviewed by:** Arshath Jamal M. | Data Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 29, 2023

**What do you like best about Viedoc?**

Viedoc has features which other EDCs lack. The form designing aspect in Viedoc is the most interesting one. Not every EDC is as user-friendly as Viedoc.

**What do you dislike about Viedoc?**

The designer module has so much potential to be great but it lacks some basic features. In the designer page, I would like to have the datapoints pool and the header bar (Which contains "Save Changes"), to be frozen so that when designing a long form, when scrolling down, the datapoint pool will be accessible at any point of the form, and the form could be saved easily (rather than going to the top of the page.

Another update suggestion will be having an animation scale for fields which have visibility conditions. I understand this will take up more processing power, but adding a 0.5x animation and transition scale to the fields will make the form UI much better to interact with.

**What problems is Viedoc solving and how is that benefiting you?**

Viedoc helps in easy reports programming, which elemenates use of SAS programming.

  ### 26. I have and explored most of the modules in Viedoc as Data Manager and Designer.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Praghathiswari K. | Enterprise (> 1000 emp.)

**Reviewed Date:** September 29, 2023

**What do you like best about Viedoc?**

I have been working in 2-3 EDCs and I preffer recomending Viedoc as it is user friendly and I love the UI. Ifrequently use Viedoc in daily basis. Most of the design features are easy to learn and having seperate URL for training helps us to avoid confusion. Also it is easy for us to implement and try out with more work around. Reports module is working great as we have just expored with it now it was great to use and UI was really great. The Logistics up is easy to map with all the sites.

Customer support is really reachable like if I come with a question for sure they will have a answer for it. Else it will be fixed as a part of next release.

**What do you dislike about Viedoc?**

It will be great if you could work on server issues while publishing the design what we were facing recently. For a study with 6000 subject we couldn't take a user access and review report as a pdf as it was huge in load. As this will be important part for us in Audit as a user we require this feature even if the load is huge.
It will be nice if the issue in data integration is highlighted in log when there is an error, it is bit difficult for us to find out the error.

**What problems is Viedoc solving and how is that benefiting you?**

All the problem from user end and from admin end is being resolved in short span of release.

  ### 27. Viedoc is an incredible system to use for trials involving industry partners.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ramiz K. | Senior Clinical Trial Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 29, 2023

**What do you like best about Viedoc?**

Viedoc is an incredible system where the staff take into account the nuances of each CRF and ensure they are functional and efficient when it comes to data capturing. The system is incredibly robust and is very user friendly, both to sponsor level satff, as well as site staff who remotely enter data.
Viedoc customer support is always on hand to asssit with the number of features they have available and are more than happy to guide users through the system. They also have a very efficient system to allow for data downloading which drives the implementation of our monthly data chases to sites.

**What do you dislike about Viedoc?**

I believe Viedoc would benefit from a way to link AEs reported to particular treatment cycles or events. This would greatly asssit with reconciliation of AEs as well as help to monitor pharmacovigilance for the studies. This intergration would definitely benefit trial teams.

**What problems is Viedoc solving and how is that benefiting you?**

Viedoc was able to assist us by being able to facilitate the addition of a new arm to our multi-arm-multi-stage study. They were then the obvious choice for us to use for our data capturing for the study.

  ### 28. Great EDC with great customer service and good choice of functionalities, dynamically improving

**Rating:** 3.5/5.0 stars

**Reviewed by:** Cecilia M. | Data Manager | Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 27, 2023

**What do you like best about Viedoc?**

Its ease of use and the availability of the customer service and the Viedoc team to help users build their studies.
I really value the experience had with the Viedoc staff when learning how to use Viedoc and the time dedicated to me and the team to tackle issues.
The possibility of suggesting ideas and improvements and discussing them with the team.

**What do you dislike about Viedoc?**

Some functionalities are missing and might be useful like the possibility of applying in batch a review in the design.
It becomes quite tricky and time consuming to perform design updates after a while when already started with the clinical trial.
I would appreciate the possibility of customizing the view and the layout (colors, size of items and their organization).

**What problems is Viedoc solving and how is that benefiting you?**

It's easy to customize to the need of the clinical trial and can be used for many different studies and clients. I like that you can customize forms and their interactions with a bit of Javascript and  can ask for support when in doubt about the strategy to adopt

  ### 29. Awesome product

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 20, 2024

**What do you like best about Viedoc?**

I like UI the most. It's clean and intuitive UI facilitates the subject an easy navigation minimizing the errors. Support team provides a timely assistance in a professional way. It even has an awesome, easy to implement integration capabilities with reporting systems and CTMS.

**What do you dislike about Viedoc?**

Only thing I dislike about Viedoc is offline usability.

**What problems is Viedoc solving and how is that benefiting you?**

It's solving data management, synchronization and integration with CTMS

  ### 30. Nice

**Rating:** 5.0/5.0 stars

**Reviewed by:** Syed A. | Business Intelligence Lead, Enterprise (> 1000 emp.)

**Reviewed Date:** August 20, 2024

**What do you like best about Viedoc?**

Customer care are amazing, the product are good.

**What do you dislike about Viedoc?**

They should improve on the product for some.

**What problems is Viedoc solving and how is that benefiting you?**

Solving the data and create relationship

  ### 31. Been a Viedoc user for the past three years! Jotting down my perspective below.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gayathiri S. | Third party data acquisition member, Enterprise (> 1000 emp.)

**Reviewed Date:** October 03, 2023

**What do you like best about Viedoc?**

The best user interface. It is extremely easy to navigate through viedoc and understand the EDC.
1. comes with a lot of features that can be used holistically for different studies.
2. The ease of subject view, eCRF view and visit view is great for beginners

**What do you dislike about Viedoc?**

1. The "Save" button after editing a form can be at the page bottom for easier navigation.
2. The need to give reason when data change happens for each and every field in the same form becomes a little tiring. It can kept as a final question at the end of all data changes.
3. An option to "flag" fields will be helpful
4. it would be helpful if switching of field type from numeric to alphanumeric is made interchangable

**What problems is Viedoc solving and how is that benefiting you?**

Viedoc is easy and most of our clients prefer Viedoc for their studies.

  ### 32. Simple and Easy

**Rating:** 4.0/5.0 stars

**Reviewed by:** Pragathi G. | Enterprise (> 1000 emp.)

**Reviewed Date:** October 05, 2023

**What do you like best about Viedoc?**

Viedoc takes less time to train designer becuase of it's uncomplicated functions and structure. The fields position can be moved, and grouped, unlike Rave where it is default. This makes an good User Interface.

**What do you dislike about Viedoc?**

Features or modules for Change request or amendment implementation is not there. Designer needs to come up with impact of production data only by creating test subjects. Feature for copying the production subject into an earlier ODM version, so that exact issues can be replicated.

Having 2 different URL link, make it difficult for tracking. Can have single URL in which different environments can be created

There can be export option to take in direct SAS format, rather than with SAS codefiles

**What problems is Viedoc solving and how is that benefiting you?**

As a customer Manager, for me it's Cost efficiency and short time for licensing make it easy to suggest to new sponsors.

  ### 33. Viedoc - The go-to EDC

**Rating:** 4.0/5.0 stars

**Reviewed by:** Lavanya P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 03, 2023

**What do you like best about Viedoc?**

Viedoc EDC is by far the best EDC comparatively. The features and the ease of use makes it very efficient. As a Tester, one could easily figure out all the passed and failed test cases. One major feature I like is the e-Notification system and its seamlessness. Most EDCs are not able to compare with Viedoc in this aspect.

**What do you dislike about Viedoc?**

Eventhough Viedoc hosts many features, inclusion of some features will make it a better EDC. One such thing I would like to add would be adding of an animation scale, wherein the navigation between forms and within forms would be more appealing. Some other EDCs have a better report generation system and building custom reports. Upgrading this would also help in making Viedoc better.

**What problems is Viedoc solving and how is that benefiting you?**

Viedoc help in ease of testing and overall EDC use when compared to other EDC.

  ### 34. Viedoc - the EDC with the best UI

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kavya Barani A. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 09, 2023

**What do you like best about Viedoc?**

> From the perspective of an end user Viedoc has the best UI.
> It is easy to use and navigate.
> From the data manager perspective, the recently enabled reports is of great use.
> From the designer perspective, viedoc has many features to easily build checks and design forms, simple use of reference ranges and other features.

**What do you dislike about Viedoc?**

> The major downside of while designing forms is the repeated requirement of saving the form in order to keep the changes. The drag and drop option of the different fields becomes difficult as the length of the form increases.

**What problems is Viedoc solving and how is that benefiting you?**

viedoc support system helps to solve the issues very quickly through the multiple releases. The recent update that was most helpful were the form linking which is really helpful while performing review activities.

  ### 35. Overall opinion about the application of Viedoc .

**Rating:** 3.5/5.0 stars

**Reviewed by:** Brintha S. | Enterprise (> 1000 emp.)

**Reviewed Date:** October 05, 2023

**What do you like best about Viedoc?**

I was able to understand the workflow of Viedoc easily and was able to work on it just after having one session. 
The designing of it makes it easily understandable and accesible for a fresher to the work .
The possibility to customize based on requirements is an advantage of it.
The setting up time for a huge batch is also very less .
The feedbacks from customers are addressed and resolved in a timely manner.

**What do you dislike about Viedoc?**

I have had issues of subjects getting deleted by mistake in reports which is crucial in case of high importance project and there should be some restrictions made in the access granting part.

**What problems is Viedoc solving and how is that benefiting you?**

When working in a group, giving access, monitoring data, verifying updates is been made easier with Viedoc.

  ### 36. User Friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Irfana K. | Associate Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** October 07, 2022

**What do you like best about Viedoc?**

Every release of Viedoc brings in updates, which helps the designer a lot, which is appreciable. One of the current releases of roles can be edited in the revised version, which is great for the designers.
The different scopes provided and the ease with which they can be utilised or implemented are great.

**What do you dislike about Viedoc?**

Multiple designers are not able to work on the designer page, which results in the loss of design updates. The same can be introduced so that the process can be done quickly.
As logout time is kept for security purposes and cannot be extended more than 20 minutes, maybe auto-save after every 10 minutes can be introduced for designers.

**What problems is Viedoc solving and how is that benefiting you?**

Viedoc release notes, always trying to come up with something new or trying to fix the errors

**Official Response from Johannes Molin:**

> Hi Irfana,
Thanks for the great review! I'm happy you are considering Viedoc Designer friendly! We are too! The inactivity time out is a security measure that most customers would insist on keeping, but I will carry that opinion forward. Great suggestion on enhanced filtering/searching in the edit check view, I'll carry that forward as well. Most designers configure the edit checks directly in the form view and in that case this would not be an issue. Thanks for your feedback!

Kind regards
Johannes

  ### 37. Building experience

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 15, 2023

**What do you like best about Viedoc?**

The system is user friendly, project team is very helpful. the visual appearance of the system is nice which actually means a lot to me.

**What do you dislike about Viedoc?**

I think the review process is quite complicated and time consuming, especially  the review of edit checks. Maybe a meeting to initiate each review round would be good to clear out some issues at the begining and to be able to discuss.

**What problems is Viedoc solving and how is that benefiting you?**

Collection of study data in academic studies, viedoc is a good choice for this. I have limited experience from the system go live.

**Official Response from Johannes Molin:**

> Thanks for the review - I'm happy to see the UI being complimented since it can mean so much for simplifying navigation and making the platform more intuitive and easier to use.
For the review process when we are supporting with configuration service, the process can always be discussed and modified when needed. Since we have a lot of possibilities with adding complex edit checks, it can sometimes be hard to grasp in the first review. More calls can definitely be an idea!

Thanks again for the review!

Johannes

  ### 38. My experience with Viedoc

**Rating:** 4.0/5.0 stars

**Reviewed by:** Abinaya R. | Enterprise (> 1000 emp.)

**Reviewed Date:** October 05, 2023

**What do you like best about Viedoc?**

It is way more easier to develop CRFs in Viedoc compared to many EDCs
The features to customize the alignment of fields are easier to develop and edit.
Programmming edit check with JAVAscript makes us to cover complex logics for ensuring correctness in data entry.

**What do you dislike about Viedoc?**

The integration of EDC with other modules is hard and quite complex.
Logistics for complex requirements is more difficult to implement

**What problems is Viedoc solving and how is that benefiting you?**

Viedoc is helpful to be utilized by Life Sciences Organizations for performing research studies in a regulated environment. It is one of the best and reliable source for providing advancement in clinical trials by enabling the users and scientists with easy and convienient way for data collection, processing and storing patient and study data

  ### 39. I have 6+Years experience in Viedoc for various projects.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Subharanjani G. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 06, 2023

**What do you like best about Viedoc?**

The UI in Viedoc is so good and easy for new site users and freshers to understand the workflow. The designer is also so easy to develop CRF forms compared to any other EDC. Any helpdesk support or proposal for new project estimations are received so quickly for ease of estimating a project, which is very helpful.

**What do you dislike about Viedoc?**

When we try to save a form, reason to be given for all the changed fields individually is quite tedious while doing UATs or testing. Giving Edit and then editing a form is also difficult instead, form can be edited directly and saved if needed will be comparitively easier.

**What problems is Viedoc solving and how is that benefiting you?**

Developing forms in easier way with minimal language support is benificial.

  ### 40. Reports Module Enhancement Suggestion

**Rating:** 4.0/5.0 stars

**Reviewed by:** Prasaanth R. | Enterprise (> 1000 emp.)

**Reviewed Date:** October 06, 2023

**What do you like best about Viedoc?**

The UI of VIEDOC is both interative and attractive. Switching between roles (Like DataManager, Investigator, etc,.) is smooth and easier. Easy to track and implement any new changes. This makes to track adn compare the changes done from the previously implemented versions when we are having multiple versions. The e-Learings and help support from viedoc is actually very helpful to understand each one of its functions. The UI of the Reports module is the one thing i love the most about viewing the output. Cost-effective product. Easily accessable without external guidance.

**What do you dislike about Viedoc?**

If reports is not enabled for a study at first and then we enable the reports when the study is having a large number of subject data in it, navigating to the reports module is sometimes impossible as it takes longer time for loading and we need to stay in that page till loading gets 100% but the page will automatically logout if we stay without performing any actions in the same page. This was the one issue we faced in the reports module. This case happened for the internal project area which we use for testing. One more thing to add on is that for custom report creation we need to upload the R-program script in the reports configuration and then go back to the reports module to see the output, this seems to be time consuming when we are trying out to update and check the report code whether it is working fine or not. A suggestion is that in the reports configuration page if we have a preview page to view the output with a maximum of 5-10 it will better. Otherwise if we have the uploading script option directly under the reports module where we view the output will also be a good solution.

**What problems is Viedoc solving and how is that benefiting you?**

Using the integrated reports module, it is easier to create custom reports and FSDTM reports by using R-Scripts.
Cost-efficient with more features is a big benefit incase of using it for CRF's creations for clinical studies.
Less time consuming for programming edit checks and for developing also.

  ### 41. User friendly environment.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 05, 2022

**What do you like best about Viedoc?**

Viedoc has lot of features that makes the user end easy to handle. As a designer, we could easily make the designs using features provided by the viedoc. 

One another thing I noticed is that, whenever there are any issues or if we are stuck in between, we will raise it to the viedoc support team through which we will get a solution in a span of few hours or within a day. This way we will not be stuck.

Comparing to EDC, viedoc maked the implementation of study versy easy. Designer page is so user friendly in way for us to understand the product very well. I will be using viedoc in daily frequency, say it for designing, reviewing the already designed study, Edit check building part. I feel very happy to be part of this work biggest reason being viedoc.

I will be able to integrate my knowledge with the protocol and study design very easily and this was I will able to imaging the form/study deisgn prior to starting the design which will have a good amount of quality.

Thank you for this platform.

**What do you dislike about Viedoc?**

There is no such dislike I faced in viedoc.

**What problems is Viedoc solving and how is that benefiting you?**

OID will be retained in revisions if we delete the field. It would be difficult to track sometimes in Change request aspect. This would be helpfull if it is completely resolved.

**Official Response from Johannes Molin:**

> Happy to see such great feedback! Thanks!

  ### 42. Viedoc - The EDC to go for!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 05, 2023

**What do you like best about Viedoc?**

Viedoc is such a colorful EDC with a user-friendly interface. It has various useful features for both front-end users and back-end developers. Developing forms in EDC and collecting data is pretty much simple.
One of the notable feature is the e-learning which is available for all roles and users in EDC. Integration of java script and using it for building forms and edit checks is simple in this EDC because of such design. 
Also,as an added advantage is, implementation of R programming for customized reports. I have been using this EDC for more than 6 months and it still runs as smooth as ever. If there is any issues in EDC we can contact customer support anytime who will help us in all times.

**What do you dislike about Viedoc?**

The feature that can be incorporated is that multiple people can use the same ODM at the same time which will reduce the time significantly for developing forms.
In the current EDC, alerts can be send to the persons who have account in Viedoc EDC, if it can be customized such that based on email ID, alerts can be send, it will be very useful. Also, bulk SDV is one of the feature that can be included.

**What problems is Viedoc solving and how is that benefiting you?**

For medical coding, viedoc has its own coder module, by which coding can be done seamlessly. Because of this module, we need not to go for a stand alone coder module for coding.

  ### 43. Experienced as a CRA/ site monitor

**Rating:** 0.5/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 05, 2023

**What do you like best about Viedoc?**

Did not find any particular thing that is special and good versus another systems.

**What do you dislike about Viedoc?**

The fact that if someone gets ito patients "card" and blocks it for change for any other user is not in line with the reality. If the CRA wants to resolve the queries together with the CRC- there is no such option- the CRA needs to wait until the CRC gets out of the patient (and sometimes from the system), and only then needs to work additional several hours to approve the queries. This is unbearable and adds to the work burden on the sites and the CRA, who are already overloaded.
As well the fact that someone from DM form India or US can call my site CRC to ask them to get out of the EDC- who heard of such a thing?! This is totally unacceptable, and this is why I would never reommend this system to a coleague.
The fact that the SDV percentage dropped suddenly from 100% to 40% after some updates - these patients were under another protocol amendment and were 100% SDVed, and I wasted additional hours to re-SDV them. Again- unaaceptable.
And there is no customer support (maybe it was not paid by the sponsor, so I am not here to raise the lack of a helpdesk).

**What problems is Viedoc solving and how is that benefiting you?**

NA for me- apparently you have great salesforce, as the product itself and the quality  is below other similar systems on the market.

**Official Response from Johannes Molin:**

> Hi,

Thanks for the honest feedback. It seems like you are suffering from a bad experience working in a study where the platform is not used correctly.
Multiple users working in the same patient IS allowed since a release some time back. But this is a setting the study manager will need to enable. It seems to me you are suffering because this was not done, which is very unfortunate of course.
Regarding the drop in SDV - this will depend on how you do the CRF update. If you upgrade already filled forms in a way that may change data integrity, review flags will be lost - but the important thing here is that there are other ways to make CRF updates. Seems again that you suffered a bit based on how the system was used in your specific study rather than the system itself.
For support we are using a Designer support so that we from our end can support the certified designers and they can support their organizations when questions arise. Adequate support regarding system access and study related questions requires knowledge of the next user level in the support chain and the study protocol. This is also important from a privacy regulation and information security perspective. The Software is designed to eliminate the need for a centralized helpdesk that typically struggles with these important perspectives. End-user support is thus handled by the Customer and the study organization through self-service functionality and built-in user support functions. This approach is highly appreciated by our customers so I would be very keen to hear back from you if you felt a bigger need for an helpdesk?

I would be more than happy to explain more and discuss this with you if you reach out to me.

Regards
Johannes Molin

  ### 44. Viedoc a glance

**Rating:** 4.0/5.0 stars

**Reviewed by:** Karan M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 05, 2023

**What do you like best about Viedoc?**

Viedoc is one of the EDC i would recomment for all (for beginners and experts), due to its user friendly interface and its capability to design. It is easy to learn and at the same time has a wide range of options and features to work on.

**What do you dislike about Viedoc?**

It would be a ease of work when we can delete subject data and ODM in a Study in the training site. Because we work in alot of study with alot of different ODMs. The data from different ODM conflicts with each other creates a error in custom reports.

More complex r lang codes can given as reference for build more reports.

it would be great if mutiple user can work on a same designer on different forms or different module in the same version. 

It would be great be if a matrix concept can be introduced, for example i have five visits where I need to enter few common visibilityies which I'll be declaring individually. but if I have this matrix, i can enter the common visiblities and club all the forms or datafields into the matrix where all the forms or datafields  will get this update simultaneously.

Currently alerts emails are configured such a way where it would reach only Viedoc users only. but it would be great if the configuration is updated to a non-viedoc user also receives alerts mails.

Medical coding module can be improved. The current module is not up to the standards

**What problems is Viedoc solving and how is that benefiting you?**

Customer support are quite impressive.

  ### 45. Seamless and Fluid

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 05, 2023

**What do you like best about Viedoc?**

- Viedoc makes data entry an easy job, with its clean and colorful UI. It also has e-learnings for all roles, through which any clarification/questions raised can be sorted out by themselves.
- From data management side, it is easy to perform our corresponding operations like review, lock and query handling.
- For reports also, we can develop customized reports by integration R programming with Viedoc which is pretty much useful.
-Whenever there is an issue in EDC, the cusomer support for that was so smooth. The issues were addressed timely and the solutions were provided then and there.
- Since the EDC has so many built in features like using global template for storing and refering for creation of forms across studies from designer perspective and taking exports, I have been using viedoc for more than 2 years.

**What do you dislike about Viedoc?**

- It would be helpful if we can have reports including both terms and its corresponding coded fields. It was difficult to check for terms which are coded and uncoded.
- Medical coding module could be improved, to show exact matches. 
-  One feature that can be included is that, multiple people can access the same ODM at the same time.

**What problems is Viedoc solving and how is that benefiting you?**

As Videoc has in-built Medical Coding module, it is easier to perform Medical Coding there itself and not reply on external coder module.

  ### 46. I'm delighted to inform you that I enjoyed working in Viedoc EDC more than any other EDC.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Enterprise (> 1000 emp.)

**Reviewed Date:** October 04, 2023

**What do you like best about Viedoc?**

Viedoc has a lot of features that I really appreciate.
This is the finest EDC for beginners.
Every topic has an eLearning, which is really beneficial. This helped me alot in self learning of Viedoc.
I have been working as designer for clinical studies in Viedoc, I really enjoy developing the study specific forms. My favourite feature is having different control types to restrict unrealted data entry.
Preview of your form feature is really helpful to find out any discrepancies made during development.
I have also worked as Data Manager for clinical studies in Viedoc. Raising queries and closing them are really easy.
Creating reports with viedoc is really helpful for performing data review.

**What do you dislike about Viedoc?**

There is no such thing that I dislike about viedoc.
Onething that I faced recently is I was not able to publish the design if there were any errors. The scenario is I havent completed the study workflow but completed all my forms and need to review the forms before I move it for my reviewer. I was able to publish only after completing the study workflow as there were forms in all visits.

**What problems is Viedoc solving and how is that benefiting you?**

Viedoc is helping us to conduct a clinical trial without any issues with data privacy

  ### 47. A great database for our clinical trial

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 28, 2023

**What do you like best about Viedoc?**

Viedoc is a very easy to use database with a clean, sleek interface. Our patients are displayed as 'Cards' and it is easy to find the data you need quickly. I particularly like the data export section of Viedoc, where you can quickly pull reports and data downloads which are incredibly helpful whilst running a clinical trial. The Viedoc team respond to our queries promptly and help us build our database so that it works perfectly for our trial.

**What do you dislike about Viedoc?**

There are very few downsides to Viedoc. I would prefer if it didn't automatically log me out after 20 minutes of inactivity, although I appreciate that it is for security reasons.

**What problems is Viedoc solving and how is that benefiting you?**

Viedoc hosts our trial data and allows sites to register and randomise patients, as well as completing all of their case report forms. This allows us to focus on moving the trial forward without spending time manually randomising patients or processing their forms. Viedoc holds all of our data in one secure place and enables us to rapidly pull reports and analysis. It also benefits us as it is easy to use for our sites, meaning that we have a high rate of data return.

  ### 48. Experience of 2.5 years in viedoc.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Naveen taj k. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 05, 2023

**What do you like best about Viedoc?**

It is user-friendly. Different features available for development. Major requirements of projects can all be implemented and handled easily. Programming language used for development is simple and features are well-explained. e-Learning are self-explanatory, even beginners can understand it.

**What do you dislike about Viedoc?**

More flexibility in randomization feature would have been better. For a big project, design takes time to save or validate. Auto-save option while developing can be helpful to prevent loss of changes made.

**What problems is Viedoc solving and how is that benefiting you?**

Viedoc is helping me to create a platform to capture, store and analyse data of clinical research. It is benifitting me in creating EDC platforms easily with all the majorly required features for a project.

  ### 49. An easy way to conduct clinical trials even from the comfort at home

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dibakar B. | Enterprise (> 1000 emp.)

**Reviewed Date:** October 04, 2023

**What do you like best about Viedoc?**

It is very user-friendly and colorful and easy to navigate both as a clinic user and as a designer. The customer support is very prompt and helpful. The different scopes like randomization, data mapping, translation, reference ranges etc are easy to configure and implement.

**What do you dislike about Viedoc?**

Implementing updates in a form for any existing subject breaks Sign / CRA / SDV of all subjects, this updates can not be customized based on subjects. Also, once a revision is published and applied to a site, there is no option to un-apply the updates.

**What problems is Viedoc solving and how is that benefiting you?**

In the latest release notes, Viedoc recently made SDV related updates and it is really helpful.

  ### 50. One place tool for easy clinical trial conduct

**Rating:** 3.5/5.0 stars

**Reviewed by:** Pragya P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 04, 2023

**What do you like best about Viedoc?**

The UI of the software is very easy to understand and easy to implement. It has some explicit feautures like ePRO and other scopes provided by a very informative eLearning section making it easy to learn. It has a very active customer support to solve problems related to designing. It is easy to intergrate and can be frequently used to support clinical trials.

**What do you dislike about Viedoc?**

There are few underlying bugs in viedoc marking limitations and restrictions.

**What problems is Viedoc solving and how is that benefiting you?**

Viedoc is making life easier for a lot of investigators and site personnels by bringing in automation of capturing, analysing and presenting data. It is electronically user friendly and also environment friendly.


## Viedoc Discussions
  - [What is Viedoc used for?](https://www.g2.com/discussions/what-is-viedoc-used-for) - 1 comment

- [View Viedoc pricing details and edition comparison](https://www.g2.com/products/viedoc/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-06-15+13%3A39%3A28+-0500&secure%5Bsession_id%5D=e57c2fff-d357-42bb-98bd-f1e00ce40971&secure%5Btoken%5D=81076d4a822522fb8055ddd59b099d074372cfbb24c05a4f23ff12b9c4a75020&format=llm_user)
## Viedoc Integrations
  - [Azure Pipelines](https://www.g2.com/products/azure-pipelines/reviews)
  - [Base SAS](https://www.g2.com/products/base-sas/reviews)
  - [SAS Enterprise Guide](https://www.g2.com/products/sas-enterprise-guide/reviews)

## Viedoc Features
**Data Management**
- Cloud Security - Electronic Data Capture (EDC)
- Role-Based User Permissions - Electronic Data Capture (EDC)
- Query Management - Electronic Data Capture (EDC)
- Data Export - Electronic Data Capture (EDC)

**Operational Data**
- Data Centralization

**Content Management**
- Bulk Upload and Indexing
- Document Tracking
- Version Controlling
- Search Engine
- File Planning and Milestones
- Content Workflows

**Clinical Study Support**
- eCRFs - Electronic Data Capture (EDC)
- Audit Trail - Electronic Data Capture (EDC)
- Data Capture - Electronic Data Capture (EDC)
- Randomization - Electronic Data Capture (EDC)
- Compliance - Electronic Data Capture (EDC)

**Operational Performance**
- Documentation
- Reporting

**Regulatory Compliance**
- TMF Reference Models
- Inspection Readiness
- Role Permissions

## Top Viedoc Alternatives
  - [Egnyte](https://www.g2.com/products/egnyte/reviews) - 4.4/5.0 (1,136 reviews)
  - [MasterControl Quality Management System](https://www.g2.com/products/mastercontrol-quality-management-system/reviews) - 4.3/5.0 (521 reviews)
  - [Medrio EDC](https://www.g2.com/products/medrio-edc/reviews) - 4.3/5.0 (206 reviews)

