Typebot Reviews & Product Details

I love using Typebot for lead generation and qualification because it turns the process into a conversation instead of a long, intimidating form, which often leads to a higher conversion rate. I find the dynamic routing feature valuable as it can smartly direct high-value leads to a booking link while sorting smaller inquiries to an email list. The ability to build a 'triage' system for customer support, helping users find answers without needing a human, is something I appreciate. Typebot’s visual flowchart logic is fantastic for building complex, personalized journeys. The real-time data collection ensures I capture leads even if they drop off before finishing a form. I also enjoy using the native AI integrations, where I can drop an OpenAI block into a flow to generate personalized responses, making the interaction within the chat interface seamless. The 'variables' feature is powerful for personalization, allowing me to make the bot feel human and engaged with users. Additionally, the native API and webhook blocks are great for efficiency, enabling real-time checks and tasks without leaving the app. Review collected by and hosted on G2.com.

The Learning Curve for Advanced Logic While simple bots are easy to build, things get complicated quickly when you move beyond basic questions. The Struggle: Setting up variables and conditional branching requires a bit of a "programmer's mindset." If you aren't comfortable with logical operators (if/then/else), you might find yourself stuck in the documentation more often than you'd like. Documentation: While the community is great, the official documentation can sometimes feel a bit sparse for absolute beginners who don't know what a "Webhook" or "JSON body" is. 2. Native Integrations vs. Workarounds Typebot has great native blocks for things like Google Sheets and OpenAI, but its list of direct "plug-and-play" integrations is shorter than some competitors. The Issue: If you want to connect to a specific niche CRM, you’ll often have to use Make.com or Zapier as a bridge. This adds an extra layer of cost and a potential point of failure in your workflow. Direct Channels: It shines on the web, but native support for social channels (like Instagram DM or Facebook Messenger) isn't as robust as dedicated "omnichannel" bot builders like Landbot or ManyChat. Review collected by and hosted on G2.com.

Typebot is notable for its easy drag-and-drop interface and customizable chatbot flows. It lets non-technical users create complex conversations without coding. At the same time, it provides flexibility for developers with API integrations and webhooks. The user interface is clean, and the workflow automation is smooth. Review collected by and hosted on G2.com.

While Typebot offers many features, new users who are not familiar with chatbot logic or workflow automation may find it somewhat difficult to learn. Some advanced features need additional documentation or tutorials. Moreover, users might experience occasional bugs or slow performance with complex flows. More built-in analytics would also be a helpful addition Review collected by and hosted on G2.com.

The most helpful thing about Typebot is the fact that we can use Typebot without any coding skills. You don’t need to be good with computers because the interface is clear and simple. I like the fact that we can instantly see the results. We can personalize many things, and that’s great. Review collected by and hosted on G2.com.

Unfortunately, sometimes we can see technical limits. When we want to go deeper into our chatbot, or when we want to use other tools, the editor may sometimes slow down. Review collected by and hosted on G2.com.

What I love most about Typebot is how incredibly easy it is to create complex chats thanks to its visual interface. No more tedious forms! The tool transforms everything into a smooth, personalized conversation. The result? My conversion rates are skyrocketing. A fantastic tool, and open source to boot, that makes lead generation incredibly effective. Review collected by and hosted on G2.com.

The only thing a little difficult is the learning curve at the beginning. Even though the interface is super intuitive, to really take advantage of the advanced features—like webhooks or sophisticated logic—you need to spend some time understanding how everything fits together.

And if you opt for the open-source version and self-hosting, be prepared to get your hands dirty! It requires solid technical skills for installation and maintenance. That's the trade-off for having total freedom. Review collected by and hosted on G2.com.

Typebot is one of the most user-friendly software that we use for creating customised chatbots in their opensource plaform. This tool helps us in learning and understanding users inputs much efficiently and produce much Cleaner and crispy outputs. Also we can track all the chats that happen through this plaform and analyse it for improving interactions Review collected by and hosted on G2.com.

The main challange that we face while working with typebot is the customisation part as for heavy custom and it's integration with other tools the team working with chatbots development part should have a good knowledge of programming language otherwise it will be very difficult to implement new codes. Review collected by and hosted on G2.com.

Typebot helps us in responding to all of our customers who try to reach us for availablity of slots and package details, the software mainly creates automated chatbots that can give instant replies to our clients when they try to reach us for availing or inquiring about any doorstep car care services and we also integrate it with scheduling systems so that the process becomes much seamless. Review collected by and hosted on G2.com.

Whenever we get a complex queries from our customers regarding any service, the chatbots that we create through typebot starts struggling, also it creates frustration among them because the detailed information is lacked in the replies and we need reply manually whenever the tool enagages with such type of questions. Review collected by and hosted on G2.com.

Typebot makes it simple to create interactive chatbots without any coding. The drag-and-drop interface is clear. The integrations with Google Sheets and APIs add versatility for many situations. Plus, the UI looks appealing for both implementation and regular use. Review collected by and hosted on G2.com.

Some customization needs more technical knowledge. A few features also lack clear documentation for beginners. Review collected by and hosted on G2.com.

Typebot is a cloud based softwares that helps us in launching conversational interface for better customer engagement with the company also it helps us in optimising operational efficiency of the business by streamlining the communication through the chatbots and by giving ans to questions related to services, slots allotment, pricing etc. Review collected by and hosted on G2.com.

The software generally helps is resolving the basic issues that can easily be managed by its chatsbots and FAQs but for complex queries that our customers need to ask form us, we need to involve a human nuance so that our audience don't get confused with solutions which they are being provided by typebot. Review collected by and hosted on G2.com.

With Typebot, I can create chatbots very easily and highly customized conversational forms, without having to code. Review collected by and hosted on G2.com.

Some more advanced features are still limited or require workarounds. Review collected by and hosted on G2.com.

Typebot provides range of customisation on chatbots that are created by it also it doesn't need any professional coding experience for creating chatbots for businesses. The plaform is easily compatible with pc and mobile devices and can easily be integrated with our official website and even with what's app for better customer support experience. Review collected by and hosted on G2.com.

While doing day to day customisation in the chatbots, it always takes a lot of time in updating all the changes done as their servers are always slow. So, installing new plugins in the software is always time taking and difficult. If someone is looking for complex chatbots with an strong artificial intelligence then typebot might not be the best option for them. Review collected by and hosted on G2.com.