--- title: TextUs Reviews meta_title: 'TextUs Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 630 reviews by the users' company size, role or industry to find out how TextUs works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 630 scale: '5' date_modified: '2026-09-02' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # TextUs Reviews **Vendor:** TextUs **Category:** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) **Average Rating:** 4.7/5.0 **Total Reviews:** 630 **AI Enabled:** This product embeds AI to enhance or extend its core functionality. ## About TextUs TextUs is a performance SMS engagement platform specifically designed to assist marketers, sales professionals, and recruiters in enhancing communication and driving conversions. This innovative solution enables users to connect more effectively with prospects, customers, and candidates, ultimately leading to improved conversion rates and pipeline generation. By streamlining the communication process, TextUs helps organizations maximize their outreach efforts and achieve their revenue objectives. The platform serves a diverse audience, including recruitment agencies, corporate HR departments, and sales and marketing teams across various sectors. Marketers can leverage TextUs to send targeted campaigns, conduct A/B testing on messaging, and incorporate additional outreach channels into their outbound strategies. Sales professionals benefit from the platform by maintaining consistent communication with prospects, ensuring they remain engaged throughout the sales cycle. Recruiters can utilize TextUs to interact with potential candidates in real-time, facilitating quicker responses and fostering stronger relationships. This versatility makes TextUs an essential tool for anyone aiming to enhance their engagement strategies. TextUs offers several key features that distinguish it from other communication tools. A standout capability is its ability to send and receive text messages at scale, allowing users to reach multiple prospects and candidates simultaneously. This feature not only saves time but also increases the likelihood of receiving timely responses. Additionally, TextUs integrates seamlessly with existing customer relationship management (CRM) software and applicant tracking systems (ATS), enabling users to manage their communications within a familiar environment, thus enhancing workflow efficiency. Another significant advantage of TextUs is its analytics and reporting functionality. Users can track engagement metrics, such as response rates and message open rates, providing valuable insights into the effectiveness of their communication strategies. This data-driven approach allows organizations to refine their outreach efforts, ensuring they are targeting the right audience with the right message. Furthermore, the platform's user-friendly interface makes it accessible for individuals with varying levels of technical expertise, ensuring that teams can adopt it quickly and efficiently without a steep learning curve. TextUs stands out in the SMS marketing and engagement platform category by offering a comprehensive solution tailored to the needs of marketing, sales, and recruiting professionals. Its focus on effective communication, integration capabilities, and robust analytics empowers users to enhance their engagement strategies, ultimately driving better outcomes for their organizations. ## TextUs Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users appreciate the **ease of use** of TextUs, finding it essential for effective daily communication and management. (145 reviews) - Users find **Messaging** on TextUs invaluable for updates and efficient communication, enhancing customer service significantly. (64 reviews) - Users value the **easy communication** offered by TextUs, enhancing client and candidate engagement through intuitive text messaging. (50 reviews) - Users appreciate the **efficient communication** with candidates and clients, enjoying the quick and responsive interactions. (35 reviews) - Users find TextUs **extremely helpful** for communicating with multiple candidates simultaneously, enhancing connectivity and efficiency. (35 reviews) - Features (27 reviews) - Easy Access (26 reviews) - User-Friendly (25 reviews) - Customer Support (24 reviews) - Efficiency (22 reviews) **What users dislike:** - Users report **messaging issues** with TextUs, including bugs, lack of photo sharing, and inadequate communication about maintenance. (71 reviews) - Users face **limited texting features** with TextUs, such as difficulties in mass messaging and delayed notifications. (47 reviews) - Users face **software glitches** with TextUs, experiencing issues like system downtimes and message delivery errors. (18 reviews) - Users find the **number issues** of TextUs restrictive, particularly with character limits and lack of media support. (17 reviews) - Users face **sending issues** with TextUs, experiencing lag in messages and limitations in sending photos and screenshots. (17 reviews) - Users experience **slow loading times** with TextUs, causing delays and inconsistency in message reception. (16 reviews) - Contact Management Issues (14 reviews) - Missing Features (14 reviews) - Message Management (13 reviews) - Slow Performance (13 reviews) ## TextUs Reviews ### 1. Swift Onboarding with a Speedy UI **Rating:** 4.0/5.0 stars **Reviewed by:** Sudheer S. | Senior IT Recruiter, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** January 08, 2026 **What do you like best about TextUs?** I use TextUs for texting candidates and I appreciate the message seen status feature. The user interface and speed are great, as it quickly jumps to the portal during login and sends texts very fast. The initial setup of TextUs was very quick, and I loved it. **What do you dislike about TextUs?** I think the calling option could be improved. **What problems is TextUs solving and how is that benefiting you?** I use TextUs for texting candidates, and the message seen status helps keep track of communications. ### 2. Easy to Use, But Miss Having a Dedicated Account Manager **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** October 21, 2025 **What do you like best about TextUs?** I appreciate how easy it is to use, and I've noticed that our engagement has increased by more than 50% since we started using it. **What do you dislike about TextUs?** That there is no longer a dedicated account manager like there was when we started using the platform. **What problems is TextUs solving and how is that benefiting you?** This platform has made it much easier for us to engage with students and foster two-way communication. Since our target audience is between 18 and 25 years old, this has truly been a game changer for us. ### 3. Textus enables me to efficiently do my job as a Recruiter **Rating:** 4.0/5.0 stars **Reviewed by:** Alexia F. | Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** January 30, 2024 **What do you like best about TextUs?** I love that I can schedule campaigns in advance and reach massive target groups. I don't need to be sitting in front of my computer sending out tedious messages one at a time. This allows me to be efficient and talk to candidates from my phone at any time. r. **What do you dislike about TextUs?** I dislike when the textus server is down, or there's a bug that prevents me from being able to reach candidates. It doesn't happen often, but when it does, it significantly impacts my ability to do my work. **What problems is TextUs solving and how is that benefiting you?** I don't need to give my personal cell number to thousands of random people. I can also reach a large amount of people with the click of a button, which aids in my work productivity and efficiency. ### 4. LOVE TextUs (although I have a few notes) **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** January 31, 2024 **What do you like best about TextUs?** I love how quick and easy we can communicate with our clients and caregivers. We use it quite frequently in our jobs as recruiters in our agency so it's nice to have something this easy to use to communicate with a lot of people in such a short amount of time. It's easy to text a mass group of people by adding contacts into groups so that comes in handy when it's time to reach out to caregivers for their monthly or annual requirements. It's helped my job as a recruiter immensely! **What do you dislike about TextUs?** The text character limits are the only qualm that I have with TextUs. Sometimes I really need more space to write a message but the limits force me to send multiple messages which isn't as convenient. Sometimes the texts are delivered quickly in those fragments and it takes a few minutes to type all the messages out so candidates get a little confused sometimes. Other than that small thing - TextUs is great! We just need a higher character limit! **What problems is TextUs solving and how is that benefiting you?** TextUs is solving the issue of reaching a large pool of candidates in our area! As a recruiter, we make cold calls and, most of the time, candidates will not answer a call from a number they do not know. However, when we text them a message advertising the jobs we are calling for and they see what the call was pertaining to, we typically get text or call responses. ### 5. I like how it syncs with our Applicant Tracking System **Rating:** 4.0/5.0 stars **Reviewed by:** Brin F. | Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** June 14, 2023 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about TextUs?** I use TextUs in conjunction with Bullhorn to track applicants. I like how TextUs automatically imports all text messages. That way, whenever a candidate calls into our office, all the correspondence between the individual and anyone in our organization with TextUs can see where the candidate is in the process. Update: Just discovered the Legacy Popout feature, which I like because you can see all the conversations between the candidate and recruiters. Using this feature, it's also easier to read text strings. **What do you dislike about TextUs?** Takes a long time to load. Seems like a latency issue between Bullhorn and TextUs. Update: Difficult to read text conversations sent through multiple messages because they parse oldest to newest in Bullhorn. Therefore, we need to read backwards in order to read the whole conversation! **What problems is TextUs solving and how is that benefiting you?** Texting is a faster way to get ahold of most candidates, so when quick answers are needed, or bits of info exchanged, it's the ideal communication method. TextUs provides a secure, trackable way to communicate with candidates! Update: I like the feature where you can delete pictures from the text string. This enables us to receive bank proof through Textus, upload the proof, then delete it from the text string for candidate privacy. Also, when we need to send a mass message, Textus is extremely helpful through the Campaign feature. The phone number search in webpage is so useful for this! ### 6. Easy to use communication platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 01, 2024 **What do you like best about TextUs?** TextUs is easy to utilize and navigate. There are many features that are beneficial for utilizing as a professional communication method. **What do you dislike about TextUs?** TextUs does not currently support group messaging, which could be helpful to ensure fluent communication. TextUs is not HIPPA compliant, which creates a barrier for professional use in some circumstances. **What problems is TextUs solving and how is that benefiting you?** Rarely experience problems when utilizing TextUs - support team is quick and responsive when issues do arrise. ### 7. Useful but with a few quirks **Rating:** 4.0/5.0 stars **Reviewed by:** Marisa T. | Recruiter II, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 23, 2022 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about TextUs?** I enjoy textus' ability to send out text campaigns when you schedule them. It saves me time from creating campaigns every single morning before I start my shifts. **What do you dislike about TextUs?** I've had 2 unread messages in my inbox that I cannot find! I am assuming they may be from blocked numbers, but I've tried to manually find the messages & mark all as read. These "ghost" messages won't ever seem to go away. **What problems is TextUs solving and how is that benefiting you?** We are using TextUs to reach out to health clinicians for travel assignnmets or travel contracts. It helps us reach out to more clinicians daily as opposed to cold calling everyone. **Official Response from Amy Fischer:** > Thank you for the review, Marisa! ### 8. HIPAA but easy to opt out of texts **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** October 15, 2021 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about TextUs?** Campaign feature, able to use on computer or mobile app. **What do you dislike about TextUs?** Easy for employees to opt out of receiving texts. **Recommendations to others considering TextUs:** Download the app, very fast and easy to use, can get notifications and answer quickly on any cellphone. **What problems is TextUs solving and how is that benefiting you?** Mass text communications, company monitored outreach that is HIPAA safe. Also hiring communications through texting using the office phone number so clients and workers can text and call the office. **Official Response from Amy Fischer:** > Thank you for the review, we really appreciate it! :) ### 9. TextUs Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 17, 2021 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about TextUs?** The ease of use, quick response time from support. **What do you dislike about TextUs?** I wish there was a way to create a chat for multiple users. Since moving to TextUs Next there are more issues with sending and recieving messages. There are routinely delays. **Recommendations to others considering TextUs:** Add the ability to have multiple people in a chat, similar to texting from your phone where you can create groups of people **What problems is TextUs solving and how is that benefiting you?** contacting applicants **Official Response from Amy Fischer:** > Thank you for the recommendations & review. We appreciate it! ### 10. Fantastic Business Texting Service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** January 30, 2024 **What do you like best about TextUs?** The ease of use for our branch employees allows us to keep in touch with hundreds of applicants at a time with the push of a button. We've tried others and were incredibly impressed with the features available and stability of your service. **What do you dislike about TextUs?** Administration is a little clunky and difficult to navigate. Overall not terrible, but not the easiest to manage **What problems is TextUs solving and how is that benefiting you?** reaching multiple applicants/associates ### 11. Easy to Use Tool for Texting Employees and Candidates **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** January 30, 2024 **What do you like best about TextUs?** Easy to use and upload contact lists for campaigns, making it simple for us to send out messages as HR to all of our employees **What do you dislike about TextUs?** Sometimes the character limit can be restricting when sending announcements **What problems is TextUs solving and how is that benefiting you?** We needed an easy way to communicate with all of our employees when it came to sending out information, and TextUs allows us to do this with ease. ### 12. Great tool to connect with students **Rating:** 4.0/5.0 stars **Reviewed by:** Whitney H. | Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** October 26, 2023 **What do you like best about TextUs?** We utilize TextUs as one of the many communication tools to connect with new students at our university. Texting has been a preferred method students like to connect so now we are able to meet them where they're at to share updates and insights. **What do you dislike about TextUs?** Only downside is managing the large group contacts to upload. **What problems is TextUs solving and how is that benefiting you?** An additional way for our office to stay connected to students and families at our school ### 13. Generally a good business application, but there are issues. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** January 30, 2024 **What do you like best about TextUs?** Ease of use and flow of functional features. **What do you dislike about TextUs?** Mobile application has missing features, limitation of images or lack of image compressing features built in to enable most photos to be sent out. **What problems is TextUs solving and how is that benefiting you?** Remote communication through SMS means over a desktop application across hundreds of field techs for a growing company. ### 14. Textus desktop is great, mobile app could be better **Rating:** 4.0/5.0 stars **Reviewed by:** stephanie w. | Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 13, 2023 **What do you like best about TextUs?** I like that i can have it on my desktop at work and not have to give out my personal cell number. It is also integrated with our CRM so the messages pull into the database which is also great. **What do you dislike about TextUs?** I have not been able to zoom in on photos texted when viewing through the app on my phone. I cannot save the photos when viewing on the app either. The notifications for Texts sent via textus are very delayed. I won't receive notifications in my email inbox for sometimes 5-10 minutes later. **What problems is TextUs solving and how is that benefiting you?** Great way to communicate without giving out your personal cell phone number, messages link/integrate into CRM. ### 15. Good but could be better **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** January 31, 2024 **What do you like best about TextUs?** I appreciate that TextUs is fairly easy to use and allows us to communicate with our team and supports recruiting efforts. **What do you dislike about TextUs?** We have a very limited character amount per text and unable to receive images or send images through TextUs. **What problems is TextUs solving and how is that benefiting you?** Allows quick communication with Candidates. ### 16. Great but can be better **Rating:** 3.5/5.0 stars **Reviewed by:** Kimberly G. | Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** February 21, 2024 **What do you like best about TextUs?** I like the campaign messages and non group messages that are available **What do you dislike about TextUs?** we can not send or recieve photos. the site itself is a bit outdated. **What problems is TextUs solving and how is that benefiting you?** quick and safe communication ### 17. It has been great for reaching staff. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** January 30, 2024 **What do you like best about TextUs?** I like that it's easy & efficient in reaching staff **What do you dislike about TextUs?** A way to import groups could be easier so that we can do campaigns quicker. **What problems is TextUs solving and how is that benefiting you?** Communication is key & it is helping us reach people in a timely yet convenient manner. ### 18. It is ok **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** January 30, 2024 **What do you like best about TextUs?** easy to use. simple appplication. like a regular text app **What do you dislike about TextUs?** no pictures. staff send timesheets and medicals that i cant see **What problems is TextUs solving and how is that benefiting you?** using work number to send text with providing personal number ### 19. Good product. Easy to use. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 04, 2024 **What do you like best about TextUs?** It is easy to use, and functional. You don't to be savvy to use it. **What do you dislike about TextUs?** The issues sincing with Salesfocre to record the activities done with TextUs. **What problems is TextUs solving and how is that benefiting you?** It is creatingf another way for us to communicate with candidates in a very busy and always evolving recruiting world. ### 20. Great communication portal. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** January 30, 2024 **What do you like best about TextUs?** The campaign system and the import excel option. **What do you dislike about TextUs?** Not able to upload attachements or a picture. **What problems is TextUs solving and how is that benefiting you?** Faster communication with external employees ### 21. It works as good as a text **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** January 30, 2024 **What do you like best about TextUs?** It works as good as a text . But nots as good as a call **What do you dislike about TextUs?** It's different number every time I text someone **What problems is TextUs solving and how is that benefiting you?** It's easier to text on a computer but I don't get after hours texts ### 22. Good Text App **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 07, 2023 **What do you like best about TextUs?** I like how you can easily add new contacts and the system for organizing opened and closed texts **What do you dislike about TextUs?** It has this weird quirk where whenever I add a new number that doesn't exist it recommends a bunch of random other contacts/numbers (this is relatively recent) **What problems is TextUs solving and how is that benefiting you?** It's so great to be able to text back and forth with customers easily, at least half of my customer communication is complete this way ### 23. TextUs is convenient. **Rating:** 4.0/5.0 stars **Reviewed by:** Lilly P. | Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 07, 2023 **What do you like best about TextUs?** I like how you can clear conversations but you can go back to them if needed! I also like that it has the same phone number as our company phone. **What do you dislike about TextUs?** I don't like how TextUs gives us suggested numbers when creating new contacts. **What problems is TextUs solving and how is that benefiting you?** TextUs makes is very easy to communicate with clients and I love how the number is able to be the same as our phone line. ### 24. A great app **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** January 30, 2024 **What do you like best about TextUs?** Simply way to describe needs. Appreciate the way to implement comunication **What do you dislike about TextUs?** Local languages needs. We are Italian and need to speak in our tongue **What problems is TextUs solving and how is that benefiting you?** Internal biz quick comunication ### 25. its very convenient to use . **Rating:** 4.0/5.0 stars **Reviewed by:** veronica T. | Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** October 27, 2023 **What do you like best about TextUs?** you can keep conversation records, so you always know where you left off. **What do you dislike about TextUs?** I would like less steps to upload telephone numbers **What problems is TextUs solving and how is that benefiting you?** it is faster to respond to associates because the whole team can answer. ### 26. Works well **Rating:** 3.5/5.0 stars **Reviewed by:** Brittany J. | Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** October 26, 2023 **What do you like best about TextUs?** Works well sometimes but other times takes forever to send a text campaign **What do you dislike about TextUs?** Freezes sometimes. Wish it was faster! Takes long **What problems is TextUs solving and how is that benefiting you?** It's helping reach a larger range of candidates ### 27. Textus has been a great addition to my work experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 06, 2023 **What do you like best about TextUs?** I like that you can easily text the people that you need to for better communication. **What do you dislike about TextUs?** I dislike that you cannot text photos/attachments. **What problems is TextUs solving and how is that benefiting you?** It allows us to easily and quickly contact the staff that can't pick up their phone as fast. ### 28. textus **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 20, 2023 **What do you like best about TextUs?** mass texting allows for me to quickly drum up new business **What do you dislike about TextUs?** no group texting feature makes it difficult when dealing with multiple clients on a single deal **What problems is TextUs solving and how is that benefiting you?** Allowing me to reach out to more candidates in a much shorter amount of time. Also I can automatically set up follow up communication with the delayed texting feature ### 29. Vexed without Text **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** October 21, 2021 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about TextUs?** Its a business tool that keeps track of our database of employees and history of communication. I can access it online if needed on my personal phone without using up my memory. **What do you dislike about TextUs?** Can be a bit difficult texting from my phone as opposed to a computer. **Recommendations to others considering TextUs:** Be knowledgeable of all its features to be sure it is the right program for your company **What problems is TextUs solving and how is that benefiting you?** The system is improved when attaching files and the amount of characters can be entered per text **Official Response from Amy Fischer:** > We appreciate the review, thank you so much! ### 30. Works well for our business **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 11, 2023 **What do you like best about TextUs?** It allows us to connect with associates who prefer texting as opposed to calling. Easy, fast way to get in touch with associates **What do you dislike about TextUs?** Decides to shut down on occasion, when trying to type long sequences of numbers, such as phone numbers. **What problems is TextUs solving and how is that benefiting you?** none ### 31. Textus is great **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 26, 2022 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about TextUs?** The app is very user-friendly and great. **What do you dislike about TextUs?** There is nothing to dislike about this app. **What problems is TextUs solving and how is that benefiting you?** The problems that TextUs is solving is by communicating with residents quicker than emailing them. ### 32. Text Us Review **Rating:** 4.0/5.0 stars **Reviewed by:** Janine R. | Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** March 02, 2023 **What do you like best about TextUs?** It helps us send texts for group of people at the same time. Its feature of sending schedules text is fantastic. **What do you dislike about TextUs?** Limited character of text and we cannot send a screenshot to the text. (need to save it and attach) **What problems is TextUs solving and how is that benefiting you?** Easy to reach out to our employees. ### 33. It has made connecting with associates a breeze! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 11, 2023 **What do you like best about TextUs?** I do not ave to use my personal phone number. **What do you dislike about TextUs?** I have no issues with textus. TextUs is a great tool. **What problems is TextUs solving and how is that benefiting you?** TextUs allows me to connect with candidates and associates. ### 34. Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 29, 2022 **What do you like best about TextUs?** To be able to communicate with other and the 'assigned to me' feature helps a lot! Love that can create campaigns as well, helps out when trying to recruite. **What do you dislike about TextUs?** That not able to call others or like notification that is not through email. There are times with delay or having to log out and then log back in. If not able to take calls maybe be able to take vms **What problems is TextUs solving and how is that benefiting you?** Helping solve communication bridge since most feel comfortable texting rather than answering calls. **Official Response from Amy Fischer:** > We love hearing our app is helping solve your communication issues. Thanks so much for the review! ### 35. Easy to use, has a few kinks. **Rating:** 3.5/5.0 stars **Reviewed by:** Mallory K. | Recruiter, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 27, 2022 **What do you like best about TextUs?** User friendly, easy to create templates, schedule messages, etc. **What do you dislike about TextUs?** Limited character count Pop out doesn't always work, have to restart from time to time Doesn't save draft of message when switching between texts/contacts **What problems is TextUs solving and how is that benefiting you?** Easy communication with clients **Official Response from Amy Fischer:** > Thank you for the review, Mallory. ### 36. Text Us is Awesome **Rating:** 4.0/5.0 stars **Reviewed by:** Vanshika G. | Talent Acquisition Specialist, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** September 28, 2022 **What do you like best about TextUs?** It helps to send multiple texts at once in the form of campaigns **What do you dislike about TextUs?** Text Us does not some time deliver all messages **What problems is TextUs solving and how is that benefiting you?** The colours they have introduced for messages is good **Official Response from Amy Fischer:** > Thank you for the great review, Vanshika! ### 37. Great for business communications, but some improvements needed **Rating:** 4.0/5.0 stars **Reviewed by:** Sandra S. | Sr. Healthcare Recruiter, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** October 15, 2021 **What do you like best about TextUs?** The mass text function and its options are a great tool, especially in the recruitment business. I like that you can link a phone number as well, so the prospect can call the text number and it forwards to your cell phone without giving out the cell phone number (now that we work from home, this is huge). **What do you dislike about TextUs?** When using the app on my cell phone, it does not update in real time. I have to close and reopen the app to receive new messages constantly. It works best for me on the computer, but I'd like better functionality of the phone app. **What problems is TextUs solving and how is that benefiting you?** TextUs has allowed mass communication in a modern way that people respond to best. Also, as mentioned above, I can use the TextUs number with all my prospects and it can be called by them to help with separating my business and personal numbers. If I could call from this number somehow, like with google voice, then it would be perfect. ### 38. Textus Use **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 21, 2022 **What do you like best about TextUs?** Easy to sign up, phone notifications, green and red coding of texts **What do you dislike about TextUs?** Unable to use gifs, 420 character maximum, unable to search for key word within messages. **Recommendations to others considering TextUs:** Easy to use and have successful communication with other professionals. No delay in sending messages **What problems is TextUs solving and how is that benefiting you?** Ease of communication with other professionals, able to document conversations, able to communicate with multiple professionals at once, helps with organization ### 39. Overall, it has been a pleasant experience. **Rating:** 4.0/5.0 stars **Reviewed by:** Rosa C. | Recruiter, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 08, 2021 **What do you like best about TextUs?** I like that I can text people through the app, and I receive notifications when people have texted me. I like making campaings because it is much easier to reach out to a big group of people. Also, I like the whenever people stop replying then it auromatically closes those conversations. **What do you dislike about TextUs?** There are times when the site is a little bit slow, and I have to keep refreshing the page. Also, there are times where I have tried to do a campaign and I had to re-trying do it like five times because the contacts where not uploading. **Recommendations to others considering TextUs:** I would recommend working on the speed of receiving messages. **What problems is TextUs solving and how is that benefiting you?** I haven't solved any problems. However, I think it would be a good idea to allow two days before closing conversations. There have been times where I am still texting back and forth with one of my candidates and I have to go back and look for people because the conversation is closed. However, I am recruiter so it would be more convinient for me because I constantly have to be talking to my candidates back and forth. However, if I haven't heard anything back from them after two days then I automatically would close the conversation. Like I said, I am a recruiter so this is something that would help me so I don't have to be going back and forth but I am not sure how other people would feel about that. I am not sure if its something that would be convient for anyone else. **Official Response from Amy Fischer:** > Rosa, we appreciate the review! We will take your recommendation into considering- thank you for bringing that up! Our team is always working on making our platform the best it can be. ### 40. TextUs is a unique texting tool for recruiting, but it could use some improvements. **Rating:** 3.5/5.0 stars **Reviewed by:** Jesse B. | Senior Recruiter, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 08, 2021 **What do you like best about TextUs?** The best aspect of TextUs is the ability to schedule messages and create texting templates. It is such a time saver to be able to just throw in a template without having to think about it or copy and paste it from somewhere else. I love that feature and it's super practical. I also really enjoy the scheduling feature of TextUs. Working across different time zones, being able to schedule a message to a client or candidate at a certain time is crucial and extremely helpful while recruiting. These are probably the best features of the site. Along with these features, using the campign feature is also a huge benefit, especially when recruiting. Campaigns allow our recruiters to send hundreds of text messages at once to a list of potential candidates. This saves time, energy, and most importantly, increases productivity by building a pipline. **What do you dislike about TextUs?** The downsides of using TextUs are the constant glitches and the lagging of sending messages. Most often, when hitting "send" to send a text, it loads and loads and then says "delivered" after about a minute or two. Sending over a hundred messages a day, I don't have time to wait for each text to take two minutes to send. There are daily issues with the site, and it often goes down entirely for 30 minutes to an hour. These issues are annoying and unproductive. I don't appreciate having to wait for these problems to be solved. Although TextUs has some amazing benefits, the program may just get overwhelmed at times. At its core, it is a texting serivce for business, but if it often cannot perform its basic functions, then those awesome benefits get too overshadowed by the frustration caused by the performance issues. **Recommendations to others considering TextUs:** Overall, I would recommend TextUs to larger companies. I would warn of its performance issues and explain the benefits it offers for staffing and recruiting companies. **What problems is TextUs solving and how is that benefiting you?** The ability to constantly communicate with candidates has been a significant benefit within recruiting. The majority of people we hire tend to respond more and quicker to a text message rather than a phone call, email, or voicemail. Texting is a massive benefit for our company and has produced increased results in hires and productivity. I love that TextUs is solving this problem for MarketSource. It's a fun and unique feature for us to utilize. **Official Response from Amy Fischer:** > Hey Jesse! Thank you so much for the detailed review. We love hearing what features people utilize the most & find most effective in solving communication issues. Also, thank you for voicing your dislikes as well- Our team is always working to improve our platform to make it the best it can be! ### 41. A great way to keep track of multiple contacts. **Rating:** 4.0/5.0 stars **Reviewed by:** James T. | Senior Retail Recruiter, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 08, 2021 **What do you like best about TextUs?** You can keep track of multiple contacts and you have the ability to create easy-to-use, personalized templates that make communicating with people quick and easy. I also love the fact that there is a mobile app that you can use to keep track and in communication with candidates away from the office. We used to have a separate texting number from a calling number and that caused a bit of problems in the past, but now that we can merge the two to make sure they are the same, it makes communicating with all of our candidates a lot easier. **What do you dislike about TextUs?** I love the mobile app, but I wish that there was a way that I could schedule a message to be sent at a later time. Also, there are times when the app doesn't refresh fast enough and I see new messages from candidates well after they have been sent to me. One of the things that I dislike as well is the character limit on the messages. Sometimes there is a lot of information that I need to send to my candidates and I would rather not send them multiple messages in a row. Personally I'd like a really long single message rather than a lot of smaller messages back to back. **Recommendations to others considering TextUs:** I would say that this is a very easy tool to use when it comes to keeping track of multiple candidates. Consider the demographics of the people you are trying to communicate with to see if this tool is best for you. **What problems is TextUs solving and how is that benefiting you?** Texting with people, especially with the demographics of those that we generally communicate with, tends to give us better and faster results. We deal with a younger clientele when it comes to recruiting for our positions and so they are more likely to respond to a text message that is sent to them from an anonymous number rather than answering a phone call from the same number. **Official Response from Amy Fischer:** > Thanks so much for the review, James! Using only one phone number (that is not your personal cell number) for texts & calls is one of our best features. We love hearing you're getting better & faster results by using our platform! ### 42. I love being able to text multiple people at once from my computer. **Rating:** 4.0/5.0 stars **Reviewed by:** Carly G. | Senior Recruiter, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 08, 2021 **What do you like best about TextUs?** I love being able to send out campaigns to many people at once. It makes it easy to recruit, because I can send one message to multiple people and find out who is interested in the position. I also like that I can send other things besides texts like pictures, emoticons, links, and other things that make it easier to communicate with people. Texting is much faster and simpler than using email, which is what I would do without Textus. These are some of my favorite features of TextUs. **What do you dislike about TextUs?** TextUs does glitch a lot, which can make it difficult to use at times. The issues I've encountered have been that my messages don't send and deliver right away, that I don't receive notifications for receiving messages right away, and that I don't receive messages quickly in general. Also, I've had some issues with the app. I don't always receive notifactions on my phone when someone texts me. These are just a few of the issues I've encountered so far with TextUs. **Recommendations to others considering TextUs:** I would overall recommend TextUs to others because the benefits far outweigh the cons. **What problems is TextUs solving and how is that benefiting you?** I have solved the issue of texting multiple people at the same time, which is a huge benefit. It's also great that, as a recruiter, I can talk to multiple candidates within a short time frame. I also love that I'm able to have my TextUs number as my regular office phone number. This makes it very easy for candidates to be able to contact me without any issues. These are some of the benefits I have realized with TextUs. **Official Response from Amy Fischer:** > Carly- thanks a ton for your review!!! We appreciate everything you are saying about our app. We love hearing you're utilizing the campaign feature & see the benefits of all of our features. ### 43. Making Connections Easy! Professional and Personable! **Rating:** 4.0/5.0 stars **Reviewed by:** Jasmine R. | New Hire Coordinator, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 08, 2021 **What do you like best about TextUs?** I really enjoy having my own number and ability to communicate with clients easily with this app. Also, having templates that are easily accessible to me is awesome and always saves me time! I also enjoy that it has push notifications that actually notify me that I do receive a text message. I realllly enjoy the ability to use the away messages! I think having this allows for my clients to know that I a not ignoring them and its definitely a feature that I have never had with any other texting app! **What do you dislike about TextUs?** I wish I could just press 'enter' to send my messages. But then again, I make some mistakes sometimes so it helps to always have to go back and look before having easy access to press send. Also, there is sometimes a lag when I have a new message which can sometimes be hard with going back and forth with candidates. There is often delay when I am notified about a new message, which can be frustrating but once I refresh the page I am fine. I can't personalize my settings on the app. **Recommendations to others considering TextUs:** If you would also be able to add "enter" as an option to just send the messages that could be very helpful. Also an easier way to actually add the contacts. **What problems is TextUs solving and how is that benefiting you?** Not being able to see my messages once they come through can be frustrating. I often have to refresh the page in order to get the messages. If this could be updated, that would be a, amazing! I have my own direct line with TextUs, and also, having a signature is really cool. It gives me my professional edge while staying up to date with communications. **Official Response from Amy Fischer:** > Hey Jasmine- thank you for the review! We love to hear that you're utilizing a lot of the features our app has to offer. Also, thank you for the recommendations... our team is always working to provide the best tools within our app! ### 44. text us review **Rating:** 4.0/5.0 stars **Reviewed by:** Jasmine L. | nurse recruiter, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** December 28, 2021 **What do you like best about TextUs?** I like the mass texts the best. I also appreciate how it makes signatures for you for the texts. **What do you dislike about TextUs?** I don't like how sometimes it can be slow. I wish the mass texts would send a little faster, **What problems is TextUs solving and how is that benefiting you?** It is nice because I am not using my personal number for work. But you can text and use emojis like a regular phone number. **Official Response from Amy Fischer:** > Thank you for the review, Jasmine! ### 45. TextUs Has Been an Extremely Useful Business Tool! **Rating:** 4.0/5.0 stars **Reviewed by:** Marissa M. | Recruitment Specialist, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** July 01, 2021 **What do you like best about TextUs?** I like having a phone number to give clients that is not my direct cell number. I like that TextUs has a user-friendly application to work from my phone if needed, but that the web browser and Chrome extension are just as useful. Sometimes web apps and phone apps have different features, but TextUs maintains its integrity and usefulness across all platforms. The layout of the site is easy to understand and has convenient features like Campaigns and scheduled messages. **What do you dislike about TextUs?** I do not like that there are occasional disruptions in service during peak work hours. The site freezes up more frequently than I would like, and I have to refresh often in order to see my new messages. **Recommendations to others considering TextUs:** It's a great tool when it does not have any bugs! I have enjoyed using it, and it is very user-friendly! I wish the refresh times would speed up and that the technical issues would not be so frequent, but overall I am satisfied with this product. I would recommend it to any organization that needs to effectively and efficiently communicate with large numbers of clients on a daily basis. **What problems is TextUs solving and how is that benefiting you?** Texting multiple people at once with Campaigns, I can communicate more efficiently to a larger group of people. It is also helpful to be able to access other people in my company's conversations with the clients so that I can stay informed as to what is happening. **Official Response from Amy Fischer:** > Marissa, thank you for the review! We enjoy hearing that you find our platform very user-friendly & you recognize the consistency between our phone app, web browser & CE. We are always working on fixing & improving our app, we appreciate your input! ### 46. Good but could be better **Rating:** 3.5/5.0 stars **Reviewed by:** Cassidy A. | Career Consultant, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 16, 2021 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about TextUs?** I love the slideout button that allows me to text from any screen on any page **What do you dislike about TextUs?** It doesn't update to real-time as best as I think it could-- I am still missing specific texts from my employees. **What problems is TextUs solving and how is that benefiting you?** Ease of access to communicating with my travel nurses! **Official Response from Amy Fischer:** > Thank you for the review, Cassidy! ### 47. TextUs Review - Apartment Leasing Use **Rating:** 4.0/5.0 stars **Reviewed by:** Cora C. | Leasing Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** October 27, 2021 **What do you like best about TextUs?** The most recent update has made communicating with multiple clients at the same time more manageable. **What do you dislike about TextUs?** It crashes often and is sometimes slow. When this happens, this leaves our office without communication. **What problems is TextUs solving and how is that benefiting you?** Our clientele is college-aged, so being able to communicate with our clientele in a convenient method quickly has been a benefit for our business. **Official Response from Amy Fischer:** > Cora- thank you for the review! We are always working on our app to make it the best it can be. ### 48. TextUs Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** June 23, 2021 **What do you like best about TextUs?** It provides a great way to reach out to new clients using Cell phone numbers connecting through a Work Internet interphase; They are constantly improving and starting to add more functionality to the program; able to scrub a page pretty easy and find numbers, and more importantly been able to report back if a number does not support texts **What do you dislike about TextUs?** It can be pretty slow at times with the sending/receiving texts; There seems to be some program issues/bugs that disrupt often and hasn't been as reliable as I would have liked the program to run; Adding numbers/names into the program has been challenging in the past and not the easiest, however it has gotten better but still could some work here to make more intuitive **Recommendations to others considering TextUs:** N/A **What problems is TextUs solving and how is that benefiting you?** Being able to connect on a different medium of communication is always a great asset to marketing, and in addition to that, being able to have a constant and easy way to communicate throughout the day has been very advantageous **Official Response from Amy Fischer:** > Thank you so much for your review! We love hearing that you're able to reach new clients much easier & quicker. Also- thank you for the suggestions as we are always working towards improving our app. :) ### 49. Textus is great for the most part, it gives me problems sometimes with delayed responses. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** August 24, 2021 **What do you like best about TextUs?** I like having the ability to text clients; it can be way more effective in getting a response **What do you dislike about TextUs?** I dislike the delayed timing in my texts some clients will text me and I do not get a notification for 10 mins **Recommendations to others considering TextUs:** TextUs is so helpful in getting a hold of people that do not normally check their emails and are too busy to return phone calls **What problems is TextUs solving and how is that benefiting you?** I am solving the problem of getting in touch with busy people that do not have time to sit on the phone, and it allows me to talk to multiple clients at once. **Official Response from Amy Fischer:** > Thank you for the recommendation as we are always working to make our platform the best it can be. We appreciate the wonderful review! ### 50. Has been very successful **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: Seller invite:** Invitation from a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** November 16, 2021 **What do you like best about TextUs?** Very helpful in my day-to-day work life. When I need to get in touch with my providers, this app has been more practical/useful than email. **What do you dislike about TextUs?** Getting rid of the toolbar. Now I have to manually go into app to check messages. Miss pop-out **What problems is TextUs solving and how is that benefiting you?** Getting in touch quickly with candidates. Faster response rate than call/email **Official Response from Amy Fischer:** > Thank you for the review- we love hearing you are seeing a faster response rate! ## TextUs Discussions - [How do I set text messages to multiple people for future dates?](https://www.g2.com/discussions/how-do-i-set-text-messages-to-multiple-people-for-future-dates) - 2 comments, 1 upvote - [How can I use this even more? I want to use this for a lot of things in our org](https://www.g2.com/discussions/how-can-i-use-this-even-more-i-want-to-use-this-for-a-lot-of-things-in-our-org) - 1 comment, 1 upvote - [How can we see all available emojis?](https://www.g2.com/discussions/how-can-we-see-all-available-emojis) - 1 comment, 1 upvote - [Is there anyway you can add 'Enter' as a way to send your text? Also, adding 'personalization?](https://www.g2.com/discussions/is-there-anyway-you-can-add-enter-as-a-way-to-send-your-text-also-adding-personalization) - 1 comment - [View TextUs pricing details and edition comparison](https://www.g2.com/products/textus/reviews?filters%5Bnps_score%5D%5B%5D=4&open_modal_url=%2Fde%2Fproducts%2Ftextus%2Fwishlists%3Fhost_path%3D%252Fproducts%252Ftextus%252Freviews%253Ffilters%25255Bnps_score%25255D%25255B%25255D%253D4%26source%3Dsticky_header_pin§ion=pricing&secure%5Bexpires_at%5D=2026-09-02+21%3A35%3A41+-0500&secure%5Bsession_id%5D=17ca8a36-8ddb-4e34-a85c-e223d9b39117&secure%5Btoken%5D=f839a99b3b67a55b639733358100779f4b74cd38e040a6c27d20dea2b88ac509&format=llm_user) ## TextUs Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Basics** - Reporting - Interoperability - Performance **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS - Link Shortening - SMS Messaging - Scheduled Messaging - Chat/Messaging - 2-Way Messaging **Messaging Channels** - SMS Messaging - Email - Voice Messaging - Two way messaging **Generative AI** - AI Text Generation - AI Text Summarization **Administrative Tasks - Frontline Worker Communication Platforms** - Training & Learning Modules - Health & Safety Policies - Onboarding & Offboarding - Surveys & Feedback - Employee Services - Knowledge Management **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Analysis** - Campaign Analysis - Multi-Channel Attribution - ROI Tracking - Engagement Tracking - Behavior Tracking - Activity Tracking - Conversion Tracking **Additional Functionality** - Dashboard - Cloud - Mobility **Administration** - Scheduling - Triggered Notifications - Segmentation - Integrations **Communication Features - Frontline Worker Communication Platforms** - Group Messaging - Private Messaging - Announcements - Emergency Notifications **Campaigns** - Alerts/Notifications - Bulk SMS - Two-Way Text Messaging - Campaign Segmentation - Drip Campaigns - Multi-Campaign - Email Marketing - Multi-Channel Marketing - Location-Based Marketing - SMS Marketing - Real-Time Notifications - Mobile Alerts **Content** - Automation - File Sharing **Operations - Frontline Worker Communication Platforms** - Shift Scheduling - Insights & Analytics - Task Management - SOPs & Documentation **Engagement** - Social Promotion **Recruiting and Onboarding** - Sourcing and Candidate Identification - Interview Scheduling - Applicant Tracking **SMS Platform** - Reporting - Marketing Automation - White Label - Text-to-Landline - Short Codes - API Integration - QR Codes **Agentic AI - Frontline Worker Communication Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Additional Functionality** - Search/Filter - Event Calendar - Employee Database - Activity Dashboard - Tagging - Customizable Templates - Discussions/Forums - Document Storage - Drag & Drop - API - Role-Based Permissions - Real-Time Updates - Data Import/Export - Reporting & Statistics - Access Controls/Permissions - Commenting/Notes - AI Copilot - Customizable Branding - Employee Photos - Activity Tracking - Transcripts/Chat History - Mobile Alerts - Single Sign On - Engagement Tracking - Blogs - @mentions **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Activity Dashboard - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management - User Management - Role-Based Permissions - Third-Party Integrations **Platform** - Social Media Integration - Third-Party Integrations **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Campaign Planning - Multi-Language **Agentic AI - Mobile Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Campaign Planning **AI Automation - SMS Marketing** - AI SMS **Additional Functionality** - Visual Analytics - Autoresponders - Landing Pages/Web Forms - Campaign Analytics - Reporting & Statistics - Campaign Scheduling - Contact Management - Text-to-Win - CRM - AI Copilot - Data Import/Export - Contextual Targeting - Real-Time Data - Mobile Access - API - Coupons - Customizable Templates - Drag & Drop - A/B Testing - Generative AI - Real-Time Analytics - Campaign Management - Event Triggered Actions - Real-Time Reporting - Contact Database - Customizable Branding - Reminders **AI Content Generation - SMS Marketing** - AI SMS **Additional Functionality** - Campaign Scheduling - Reputation Management - Polls/Voting - Compliance Management - Customer Segmentation - Landing Pages/Web Forms - AI Copilot - API - Text-to-Win - Mobile Coupons - Natural Language Processing - Customizable Templates - Drip Campaigns - Contact Management - Activity Tracking - Communication Management - Reporting/Analytics - Keyword Tracking - Multi-Campaign - Mass Texting - Interaction Tracking - Alerts/Notifications - Consent Management - Engagement Tracking - Open Rate Tracking - Generative AI - Automated Responses - Reporting & Statistics - Templates - Survey Builder - Contact Database - Real-Time Notifications - Customizable Fields - Reminders - Mobile Alerts - Automated Scheduling - Campaign Management - MMS - Event Triggered Actions - Mobile Keywords - Audience Targeting - Activity Dashboard - Template Management - Autoresponders - Survey/Poll Management ## Top TextUs Alternatives - [Textedly](https://www.g2.com/products/textedly/reviews) - 4.6/5.0 (1,405 reviews) - [SimpleTexting](https://www.g2.com/products/simpletexting/reviews) - 4.7/5.0 (629 reviews) - [EZ Texting](https://www.g2.com/products/ez-texting/reviews) - 4.5/5.0 (728 reviews)