# SocialClimb Reviews
**Vendor:** SocialClimb  
**Category:** [Patient Engagement Software](https://www.g2.com/categories/patient-engagement)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 3
## About SocialClimb
SocialClimb helps healthcare providers grow their business by improving their online reputations and dominating local search results to acquire new patients. In addition to helping providers collect reviews and improve their rankings, our industry-leading platform uses predictive analytics to automatically deliver targeted ads to profitable patients and measure the results of their marketing campaigns to know their patient acquisition cost and ROI.



## SocialClimb Pros & Cons
**What users like:**

- Users appreciate the **centralization of reputation management** in SocialClimb, facilitating easier and more efficient oversight. (1 reviews)
- Users value the **centralized reputation management** offered by SocialClimb, simplifying their review handling process. (1 reviews)

**What users dislike:**

- Users express concerns over **poor customer support** that has deteriorated and impacts overall platform performance. (1 reviews)
- Users report a **slow loading** experience on SocialClimb, with certain pages and reports struggling to load at all. (1 reviews)

## SocialClimb Reviews
  ### 1. Great for Reputation Management, but Slow Load Times and Declining Support

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 21, 2026

**What do you like best about SocialClimb?**

With SocialClimb, you’re able to manage your reputation management from one platform.

**What do you dislike about SocialClimb?**

The customer support has gone downhill over the last year to year and a half. The platform is also extremely slow to load with some pages or reports never loading.

**What problems is SocialClimb solving and how is that benefiting you?**

You’re able to manage multiple companies/locations in one platform which is nice. You’re able to solicit reviews and surveys, reply to them, and pull reports.

  ### 2. Can’t be beat!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ron S. | Chief Operating Officer, Hospital & Health Care, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 13, 2019

**What do you like best about SocialClimb?**

Ease of use, magnitude of the impact and fantastic implementation support!

**What do you dislike about SocialClimb?**

The only thing I can say at all that I dislike is the time my team is taking to get our customer lists interfaced to SocialClimb.  Once this is done, I can only imagine how rapidly our positive change will occur.

**Recommendations to others considering SocialClimb:**

Just do it!

**What problems is SocialClimb solving and how is that benefiting you?**

Improving our company’s social media ratings in the eyes of our consumers, prospective and real. 

  ### 3. Fantastic Option to push more reviews for your business. 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 20, 2019

**What do you like best about SocialClimb?**

Really professional text message to your customers asking for reviews. You select what platforms you want the customer to leave a review at. 

**What do you dislike about SocialClimb?**

They do not integrate with Service Titan and other large CRMs.

**What problems is SocialClimb solving and how is that benefiting you?**

Online reviews. 


## SocialClimb Discussions
  - [What is SocialClimb used for?](https://www.g2.com/discussions/what-is-socialclimb-used-for)

- [View SocialClimb pricing details and edition comparison](https://www.g2.com/products/socialclimb/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-02+23%3A21%3A13+-0500&secure%5Bsession_id%5D=9f7c4d52-c4b5-4789-82d9-d730bea324bf&secure%5Btoken%5D=8bc11372ef9302db3d4501d97f564f93a9e5161f1b8d2a4597fbb231bd3770d0&format=llm_user)

## SocialClimb Features
**Patient-Centered Functions**
- Online Presence Management
- Patient Feedback Management
- Patient Communications

**Operations**
- Workflow Management
- Interoperability
- Patient Satisfaction Management
- EHR Integration

**Generative AI**
- AI Text Summarization

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