# OrgChart Reviews
**Vendor:** OrgChart  
**Category:** [Org Chart Software](https://www.g2.com/categories/org-chart)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 281
## About OrgChart
OrgChart is a leading org chart automation and workforce planning solution, built for HR professionals and the people leaders they support. OrgChart seamlessly integrates employee data from multiple sources, including over 50 HR systems, allowing for an always-accurate, and visually sophisticated org chart. Once connected, easily keep charts up to date without any manual effort – at any time – by scheduling automated syncs or updating charts with one simple click. OrgChart simplifies the complexity of HR work, providing unparalleled visibility into an organization’s personnel, and surfacing valuable insights for strategic decisions about future organizational structures. OrgChart is trusted by thousands of organizations worldwide across multiple industries – from non-profits, government agencies, and educational institutions – to Fortune 500 companies.



## OrgChart Pros & Cons
**What users like:**

- Users find OrgChart to be **easy to use** , ensuring a smooth transition and quick chart generation. (42 reviews)
- Users value the **seamless integration** of OrgChart, which simplifies chart creation and data management significantly. (39 reviews)
- Users appreciate the **smooth transition and quick setup** of OrgChart, highlighting its readiness for immediate use. (34 reviews)
- Users find OrgChart to be **helpful** with its user-friendly interface and seamless updates during implementation. (33 reviews)
- Users value the **implementation ease** of OrgChart, appreciating a smooth transition supported by knowledgeable assistance. (25 reviews)
- Users appreciate the **quick and responsive customer support** of OrgChart, always receiving prompt and helpful assistance. (23 reviews)
- Customization (21 reviews)
- Easy Implementation (20 reviews)
- Easy Integration (19 reviews)
- Easy Setup (19 reviews)

**What users dislike:**

- Users struggle with a steep **learning curve** due to inconsistent training and complex software terminology, hindering long-term utilization. (20 reviews)
- Users find the **complexity of OrgChart** overwhelming, struggling with features and coding language despite its versatility. (11 reviews)
- Users find the interface **not intuitive** , suggesting enhancements for a better overall user experience. (11 reviews)
- Users experience a **steep learning curve** , struggling with complex features and inadequate training for effective tool usage. (10 reviews)
- Users find OrgChart **not user-friendly** , citing complex language and a cumbersome interface that hinders effective usage. (8 reviews)
- Users find the **limited customization** options in OrgChart somewhat restrictive, affecting the flexibility of their designs. (7 reviews)
- Difficult Setup (6 reviews)
- Intuitiveness (6 reviews)
- Users find OrgChart has a **learning difficulty** due to its complex coding requirements and terminology challenges. (6 reviews)
- Difficult Navigation (4 reviews)

## OrgChart Reviews
  ### 1. Seamless System and Great Implementation Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Teressa M. | People and Culture Experience Lead, Enterprise (> 1000 emp.)

**Reviewed Date:** April 03, 2026

**What do you like best about OrgChart?**

When setting up the system and doing mini demos with the team it was so simple to go through things. This is one of the few systems we have that is fully global and they make it seamless when connecting very different data points.

**What do you dislike about OrgChart?**

The security set ups were difficult to understand but with Bryce and the support team it made things easy to do. I would just prefer to be able to have something that I could figure out on my own. When implementing the documents I feel were a bit outdated but it is based on integrations not OrgChart specifically.

**What problems is OrgChart solving and how is that benefiting you?**

Having global visibility to our employees across several businesses is something we do not have in any accurate capacity. OrgChart has giving the visibility to employees to see where they sit but also to our leadership teams and planning for future views and building budgets accurately.

**Official Response from Leslie Tytka:**

> Hi Teressa! Thank you for sharing your experience. It’s wonderful to hear that OrgChart has been easy to navigate during setup and demos, and that it’s helping connect global data in a way that feels seamless for your team.

It’s especially great to hear that you now have clearer visibility across your workforce and that your leadership team can plan more effectively for future structures and budgets.

We also appreciate your honest feedback on security setup and documentation. We know how important it is to make these areas easier to navigate independently, and your input helps inform where we can continue enhancing the experience. We’re glad Bryce and the support team were able to step in and support you when needed.

We appreciate you taking the time to share your perspective and being part of the OrgChart community.
- The OrgChart Team

  ### 2. Custom Department Charts That Make Staffing Decisions Easier

**Rating:** 5.0/5.0 stars

**Reviewed by:** Heather K. | CHRO, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 09, 2026

**What do you like best about OrgChart?**

Being able to set up different charts that show the different departments/branches.  That will definitely help us to determine where we need to hire etc.  I am still figuring out how we will use the software more efficiently.

**What do you dislike about OrgChart?**

I haven't had the time to really figure out all of the effciencies that it will create once I begin using it to it's full potential.

**What problems is OrgChart solving and how is that benefiting you?**

We used to use an Excell spreadsheet to create our org chart.  This software will certainly help with organizing and maintaining our chart saving me a lot of time.
Francois made it easy to learn and he was extremely helpful and friendly during our set up and training times.  I appreciate his help!

**Official Response from Leslie Tytka:**

> Hi Heather! Thank you for sharing your experience. It’s wonderful to hear that building customized charts across departments and branches is already helping guide your hiring and staffing decisions.

Transitioning from Excel to a more dynamic solution can unlock a lot of time savings, and it’s great to know OrgChart is helping you stay organized while creating a clearer view of your workforce.

We also appreciate your perspective on continuing to explore the platform. As you get more familiar with OrgChart, there are often additional efficiencies that come into view, and we’re here to support you along the way.

And thank you for the shoutout to François. It’s great to hear he made the setup and training experience a positive one. Thanks again for your thoughtful feedback and for being part of the OrgChart community.

– The OrgChart Team

  ### 3. One-Click ADP Refresh Makes Real-Time Org Charts Effortless

**Rating:** 5.0/5.0 stars

**Reviewed by:** Edward D. | National HR Director/Regional HR Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 21, 2026

**What do you like best about OrgChart?**

Very simple functionality for the end user and a one click refresh of data from an automated link with ADP makes real time organizational chart creation a breeze.  The interactive functionality of the charts themself allows the viewer an opportunity to learn our structure very quickly and with little work from them.

**What do you dislike about OrgChart?**

Extremely happy with OrgChart, so no dislikes.

**What problems is OrgChart solving and how is that benefiting you?**

Our past process included 3 different individuals updating and reviewing an 85 slide PowerPoint presentation, so the savings both in time and money is priceless.

**Official Response from Leslie Tytka:**

> Hi Edward! Thank you for taking the time to share your experience. It’s great to hear that the ADP integration and one-click refresh functionality are making it easy to maintain accurate, real-time organizational charts for your team.

We’re especially glad the interactive charts are helping employees quickly understand your organizational structure while significantly reducing the manual effort previously required to manage an 85-slide PowerPoint process...wowza!  Helping teams save time while improving visibility and accessibility is exactly the kind of impact we aim to deliver.

We appreciate you sharing your feedback and being part of the OrgChart community.
- The OrgChart Team

  ### 4. Sleek Org Design with Minor Directory Improvement Needed

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ben G. | Director, K-12 Programs, Education Management, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 13, 2026

**What do you like best about OrgChart?**

I like how simple it was to set up OrgChart. Getting the images loaded into the software was great. The various options for different views are really helpful, with a lot of different views available. It's easy to share an image with our CEO or see the entire organization, with options for sharing different views. The different formats that you can easily change into are a bonus. Overall, these features are great. Francois from customer support made the setup experience even better.

**What do you dislike about OrgChart?**

I wish the directory was a little bit more intuitive. The directory feature isn't a little bit clunky in my opinion. When I share a link to the directory, it opens up in a format that is not how I want it to be viewed. There's no current way to set a default format for the directory, such as ordering by first name, last name, email, title, etc. I can view it in the format I want on my end, but the shared link doesn't show that. Having a default view that I create as the administrator and can be shared would be really helpful.

**What problems is OrgChart solving and how is that benefiting you?**

I use OrgChart to create clear transparency with a sleek company directory, eliminating questions about roles and reporting lines while enabling easy viewing.

**Official Response from Leslie Tytka:**

> Hi Ben! Thank you for taking the time to leave us a review. We are so glad to hear that setup was simple and that the different chart views and sharing options have been valuable for your team. It’s great to know OrgChart is helping bring clear visibility into your organization, and we’re especially glad François made your implementation experience a positive one.

We also appreciate your feedback on the directory experience. The ability to set default views for shared links is great insight, and we’ve shared this with our product team as we continue to improve the experience.

Thank you for your continued trust in OrgChart.

– The OrgChart Team

  ### 5. Streamlines Org Charts but Needs Better Integration

**Rating:** 3.0/5.0 stars

**Reviewed by:** Kira H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 04, 2026

**What do you like best about OrgChart?**

I like how OrgChart connects with our ADP, allowing us to see the org chart and share it with our parent company. It saves us from manually creating the org chart by hand in Adobe. Once I learned the process, I appreciated its appearance and found it somewhat user-friendly. I also created a custom report in ADP that I can easily upload into OrgChart, making updates seem straightforward.

**What do you dislike about OrgChart?**

I wish our new ADP Totalsource would sync with OrgChart so we didn't have to do the manual upload - it creates a lot of room for error. Without the automatic integration, you would need to train another person, have them create an identical custom report to upload, etc., so it's just potentially more resources wasted by having a manual upload. When we had ADP WFN, it was really an easy learning process. Now with the manual upload, it is a bit more cumbersome.

**What problems is OrgChart solving and how is that benefiting you?**

OrgChart connects with ADP, saving us from manually creating org charts. I just upload a custom report, which makes updates easy once set up.

**Official Response from Leslie Tytka:**

> Hi Kira! Thank you for taking the time to share your experience. We’re glad to hear OrgChart has helped simplify creating and sharing org charts, and that the ADP connection and custom reporting have made updates more manageable.

We also appreciate your feedback on the manual upload process with ADP TotalSource. We understand how important seamless integrations are in reducing effort and minimizing risk, and insights like this are valuable as we continue to evaluate and expand integration options.

Thanks again for your feedback and for being part of the OrgChart community.

- The OrgChart Team

  ### 6. Intuitive and Customizable with Excellent Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adam K. | Human Resources Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 04, 2026

**What do you like best about OrgChart?**

I find OrgChart simple and easy to use, making it intuitive. There's quite a bit of customization available, allowing me to format it just the way I like. OrgChart also allows you to work scenario and workforce planning. Additionally, when exporting documents, it retains its interactive functionality, which is a nice touch. The ability to search and use arrows to navigate the org charts enhances the user experience. OrgChart also seamlessly integrates with ADP, our HRIS, which is a big plus. The initial setup was incredibly easy and only took about five to ten minutes for the integration. The implementation and customization went quickly, and our implementation consultant, Bryce, was fantastic.

**What do you dislike about OrgChart?**

Nothing significant yet. There's some minor bugs/errors that we saw during implementation when trying to change box designs or go into chart settings. They're minor; however, the support team has been terrific on troubleshooting these and resolving them incredibly quickly.

**What problems is OrgChart solving and how is that benefiting you?**

I use OrgChart to publish organizational charts for the whole company, helping everyone understand our hierarchy. It seamlessly integrates with our HRIS and aids in workforce planning, addressing the dynamic nature of our workforce.

**Official Response from Leslie Tytka:**

> Hi Adam! Thanks so much for sharing your experience. It’s great to hear that OrgChart has been easy to use and flexible enough to support the level of customization you were looking for. We’re especially glad the ADP integration and quick setup made it easy to get up and running, and that features like workforce planning and interactive exports are adding value for your team.

We also appreciate you calling out Bryce and our support team. It’s great to hear they were able to jump in quickly and resolve those issues along the way.

Thanks again for your feedback and for being part of the OrgChart community.

– The OrgChart Team

  ### 7. Clear Visuals Make Company Structure Easy to Understand

**Rating:** 4.0/5.0 stars

**Reviewed by:** Marwah Amjad Q. | HRIS Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 20, 2025

**What do you like best about OrgChart?**

What I appreciate most about OrgChart is its ability to deliver a clear visual overview of a company’s structure. This makes it simple to grasp reporting lines, team arrangements, and how resources are allocated, all at a glance. It also enhances team collaboration by clearly indicating who is responsible for each area, which helps eliminate confusion and streamlines communication between departments.

**What do you dislike about OrgChart?**

While OrgChart offers robust visualization features, I find that creating and aligning the boxes can be quite time-consuming, especially when dealing with more complex hierarchies. On the other hand, I truly value its integration capabilities. The ability to connect OrgChart with HR or data systems ensures that information stays current and minimizes the need for manual updates.

**What problems is OrgChart solving and how is that benefiting you?**

OrgChart helps solve the problem of managing and visualizing complex organizational structures. Instead of relying on static spreadsheets or manually updated diagrams, it provides a dynamic and accurate view of reporting relationships and team hierarchies. This makes it easier to plan workforce changes, communicate structure clearly across departments, and ensure data consistency through integrations with HR systems

**Official Response from Danni Ball:**

> Thank you for sharing your experience! It's wonderful to hear that OrgChart has been able to deliver a clear visual overview to your organization. It's great to hear this has improved team collaboration while reducing confusion on responsibilities across teams. Thank you for your feedback regarding the creation and alignment of boxes in your charts. The team is always available if you have any questions about creating a chart.

Thank you for your trust in us.

The OrgChart Team

  ### 8. Seamless Dayforce Integration and Outstanding Support with Org Chart

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vanessa M. | HR Generalist, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 21, 2025

**What do you like best about OrgChart?**

First, I love how Org Chart integrates well with Dayforce (the HRIS). We have found it difficulty to create manual org charts and the ones supplied by DF aren't robust. We also found that not alot of softwares integrate well with DF. However, Org Chart integrates SO easy and well with DF. 

Second, Org Chart is so easy to use! The navigations are very clear and it's easy to navigate and build charts. 

Third, the implementation was seamless and very well done. Our Implementation Specialist (Jonathan Arana) was amazing. He was responsive, knowledgeable, patient, and understanding. He made it very easy to use and understand everything. He was patient and accommodating with our schedules too. We had a great experience with him.

**What do you dislike about OrgChart?**

There isn't alot that we disliked. We wish the basic came with the option to view as another user.

**What problems is OrgChart solving and how is that benefiting you?**

We didn't have clean or concise org charts before -- everything was done very manually on Visio and the org charts produced by our HRIS were not strong enough. So we love that Org Chart is creating very clean, very concise, and very usable org charts for our team. Everything is so efficient and seamless.

**Official Response from Danni Ball:**

> Hi Vanessa! Thank you for taking the time to leave us a review. We are so glad you have found the seamless integration with Dayforce useful and were able to alleviate the need for manual charting in Visio, which we know can be extremely time consuming and frustrating. We appreciate you sharing your implementation experience with Jonathan. We take a lot of pride in our implementation team and their ongoing dedication to client success. 

Thank you for your continued trust in OrgChart.


– The OrgChart Team

  ### 9. Seamless ADP Integration and Real-Time Org Chart Updates

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jason L. | Human Resources Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 12, 2026

**What do you like best about OrgChart?**

The integration of OrgChart with ADP Workforce Now and the ability to see our org chart live. We can make changes to the org chart and see the effect. It is more efficient for reporting purposes. Our implementation specialist is Francois Smit and he provided great training and helped me set up our main users. The OrgChart software is easy to use and share within the organization.

**What do you dislike about OrgChart?**

We have no issues with OrgChart. Once you set it up and implement it works great.

**What problems is OrgChart solving and how is that benefiting you?**

We did not have a streamlined way of reporting our organizational structure and looking at what happens when we add headcount to particular department.

**Official Response from Danni Ball:**

> Hi Jason! Thank you for sharing your experience with OrgChart. It's great to hear that OrgChart's seamless integration with ADP has been valuable to you. We appreciate you sharing your experience with Francois during implementation and love to hear that you had such a positive experience. We take great pride in our implementation team and their commitment to client success. 


Thank you for your trust in us.

The OrgChart Team

  ### 10. Flexible HRIS Integration and an Excellent OrgChart Implementation Experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lisa H. | HRIS Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** March 05, 2026

**What do you like best about OrgChart?**

Flexibility and interfacing with our HRIS system.  Jonathan, our Org Chart implementor.  He has explained everything so well and really put us in a great position to roll OrgChart out to our organization.  We recently used Org Chart with our ADP product and it was an easy transition to move over to our Workday platform.

**What do you dislike about OrgChart?**

Enjoy all the features OrgChart offers so no dislikes.

**What problems is OrgChart solving and how is that benefiting you?**

Solvedputting our organization together as a whole.  This feature is lacking from our current HRIS system.

**Official Response from Leslie Tytka:**

> Hi Lisa! We really appreciate you sharing your experience. It’s great to hear that OrgChart has worked seamlessly with your HRIS and supported a smooth transition from ADP to Workday. Helping teams bring their full organization into view, especially when that’s a gap in their HR system, is exactly where we aim to add value.

We’re also glad to hear Jonathan made such a positive impact. Our implementation team is a huge part of helping customers feel confident rolling OrgChart out across their organization.

Thanks again for your feedback and for being part of the OrgChart community.

– The OrgChart Team

  ### 11. Time-Saver for Complex Corporate Org Charts

**Rating:** 5.0/5.0 stars

**Reviewed by:** Michele J. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 19, 2026

**What do you like best about OrgChart?**

I like how OrgChart is able to accommodate our somewhat difficult charts. I also appreciate that I no longer have to manually make adjustments and updates, which was a tedious process when we used AutoCAD. It's great that OrgChart pulls our data from UKG, making things more seamless.

**What do you dislike about OrgChart?**

Due to the complexity and customizations needed, the initial setup was not as easy as I had hoped. (it took a little longer) However, I'm not very technical and our Implementation Specialist, Francois was very patient with me.

**What problems is OrgChart solving and how is that benefiting you?**

OrgChart saves me time on updates and eliminates the tedious manual adjustments I had with AutoCAD. It handles our complex charts with ease.  Charts are now current and available for viewing.

**Official Response from Leslie Tytka:**

> Hi Michele! Thank you for sharing your experience. We’re so glad to hear OrgChart is helping simplify complex charts and eliminate the need for manual updates, especially coming from a tool like AutoCAD. It’s great to know the UKG integration has made things more seamless and that your charts are now easier to keep current and accessible.

We also appreciate your note on the initial setup. With more complex structures, it can take a bit more time upfront, and we’re glad François was able to support you through it.

Thanks again for your feedback and for being part of the OrgChart community.

-The OrgChart Team

  ### 12. Email Automation That Delivers Real Value

**Rating:** 4.0/5.0 stars

**Reviewed by:** Caitlin L. | HR Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 03, 2026

**What do you like best about OrgChart?**

email automation feature is very useful for our org

**What do you dislike about OrgChart?**

the settings and configuration is clunky

**What problems is OrgChart solving and how is that benefiting you?**

frequently updating leaders on org chart team summary to email

  ### 13. Smooth implementation, solid follow up support

**Rating:** 3.5/5.0 stars

**Reviewed by:** Ted L. | HR Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 14, 2023

**What do you like best about OrgChart?**

Autosync with current HC, review previous point in time structures and Planning function

**What do you dislike about OrgChart?**

The fonts and graphics used could be updated

**What problems is OrgChart solving and how is that benefiting you?**

Staff continuously asked for updated org charts; previously done manually, errors were constant. Employee trust in information instrest.

**Official Response from Danni Ball:**

> Thank you for taking the time to update your review of OrgChart. As a valued customer for many years, we appreciate all feedback that you have to offer. While we do offer several customization options, including 10+ font choices, we are always looking for additional ways to improve the product for the end user. We have shared your input with our product team for consideration as we go into 2026.

Thank you for your continued trust in OrgChart.

– The OrgChart Team

  ### 14. Powerful Planning Features, But Takes Time to become Proficient

**Rating:** 3.5/5.0 stars

**Reviewed by:** Jaci K. | Director of People, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 29, 2025

**What do you like best about OrgChart?**

We signed up with OrgChart to help us more easily plan for future org chart changes and optimizations, so the "planning" feature is the most useful for us.

Jonathan was our implementation partner and he was great - friendly, helpful, answered all questions, etc.

**What do you dislike about OrgChart?**

Not the most intuitive system. The trainings are helpful but if you aren't frequently using the system then you have to refresh yourself when you log back in on how to do things.

**What problems is OrgChart solving and how is that benefiting you?**

We previously didn't have an easy way to create draft org charts and play around with org structure (our HRIS only has the ability to show the current org chart). As an org that's trying to think ahead into the coming 12-24-36 months, it's very helpful to have this feature.

**Official Response from Kimberlee Henry:**

> We’re so glad to hear that you’ve found our planning feature helpful for your organization’s future org chart changes and optimizations – and that you had such a positive implementation experience with Jonathan.

We also really appreciate your feedback about the system’s intuitiveness and the time it takes to become proficient. Your input is invaluable and will absolutely be taken into consideration as we continue to enhance both our product and overall customer experience.

Thank you for your continued trust in OrgChart.
– The OrgChart Team

  ### 15. Finally, an Org Chart Platform That Works!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nancy A. | Recruiter, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 04, 2025

**What do you like best about OrgChart?**

After trialing multiple org chart platforms that never quite met our needs, we were beginning to think a solution didn’t exist. That changed when we found Orgchart. The customization options, attention to detail, and overall flexibility were exactly what we needed. Though what truly set this experience apart was the implementation process.

Our Implementation Specialist, Mackenzie Braden, was incredible from start to finish. He patiently answered my (many!) questions and guided us through each step with clarity and professionalism. 

We’re extremely happy we went with Orgchart. The level of personal care and support we have received so far makes it clear we made the right choice.

**What do you dislike about OrgChart?**

At this time, we honestly don’t have any major dislikes about the platform. Everything has been running smoothly, and the features we've used so far have met or exceeded expectations. If anything comes up as we continue to use it more extensively, we’ll be sure to provide that feedback.

**What problems is OrgChart solving and how is that benefiting you?**

Before implementing the platform, it was difficult to keep our org charts up to date and aligned with real-time changes in our teams. We were having to do it manually and it was time consuming. OrgChart has streamlined that entire process by integrating with our existing systems and providing an accurate, customizable view of our organization.

**Official Response from Danni Ball:**

> Thank you for taking the time to give us your feedback on OrgChart. We are so glad that you found us and it lived up to your expectations after what sounds like an exhaustive search! We are so thrilled to hear that you had a wonderful implementation experience -- it is of the utmost priority to us here at OrgChart to deliver the best in class experience throughout our partnership with organizations such as yours. Makenzie is a wonderful member of the team and we are so glad that he was able to answer all of your questions -- and there is never too many, this is what we are here for. 

So happy we could reduce the burden of manually updating your org charts and give you that time back in your schedule whilst integrating into your existing HR systems to get the most out of your HR investment! 

Thank you for partnering with OrgChart.

– The OrgChart Team

  ### 16. Versatile Tool with Great HRIS Integration

**Rating:** 4.5/5.0 stars

**Reviewed by:** Bryce Y. | Director of Human Resources

**Reviewed Date:** February 06, 2026

**What do you like best about OrgChart?**

I like that OrgChart has a lot of versatility and integrates well with our HRIS. It's user-friendly for what we needed. I also want to give a shoutout to my Implementation Specialist, Jonathan Arana, who made life a lot easier and patiently walked us through how to use the platform.

**What do you dislike about OrgChart?**

There's a lot of buttons and it takes some technical ability to understand what each means/where they are. However, that does offer a lot of options to customize (and the OrgChart team helps with that a lot).

**What problems is OrgChart solving and how is that benefiting you?**

OrgChart organizes our company in one chart, integrating our contracted workers and W2 employees easily. It offers versatility, HRIS integration, and user-friendliness.

**Official Response from Leslie Tytka:**

> Hi Bryce! Thank you for taking the time to share your experience. We’re glad to hear OrgChart’s flexibility and HRIS integration have been valuable, especially in bringing together both contracted workers and W2 employees into one clear view.

We also appreciate you calling out Jonathan. We’re proud of our implementation team and the support they provide to help customers get the most out of the platform. Thank you as well for your feedback on the user experience. We understand that with added flexibility can come a learning curve, and it’s something we’re always working to refine while continuing to support customization.

Thanks again for your feedback and for being part of the OrgChart community.

- The OrgChart Team

  ### 17. Patient, Thorough Implementation Support That Gets It Truly Right

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 26, 2026

**What do you like best about OrgChart?**

The implementation was a bit complicated, but they helped us work through it. They were very patient and made sure everything was set up correctly. What impressed me most was that they didn’t push to simply check the boxes and move us on to the next step until it was truly right. That level of care is rare, and I really appreciated it.

**What do you dislike about OrgChart?**

There were a few bugs in the implementation, but they were worked through efficiently and professionally. Well done.

**What problems is OrgChart solving and how is that benefiting you?**

For us, this is moving from the 1990s to the 2020s. The functionality, along with the depth of data and communication it enables, is light-years ahead of where we started.

**Official Response from Leslie Tytka:**

> Hi there! Thank you for sharing your experience. We’re glad to hear our team took the time to ensure everything was set up correctly and supported you through the process. That level of care is something we truly value.

We also appreciate your note on working through the initial challenges. It’s great to hear the end result has been such a meaningful step forward in how you manage and communicate your organizational data.

Thanks again for your feedback and for being part of the OrgChart community.

- The OrgChart Team

  ### 18. Great product for your Org Chart needs

**Rating:** 4.5/5.0 stars

**Reviewed by:** Brian W. | Sr. HRIS Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 21, 2023

**What do you like best about OrgChart?**

The customer service is fantastic.  Anytime I am struggling with making changes I can always reach out to a representative who can either fix the problem for me or show me what to do with simple step by step directions with graphics.  The org charts have been a great addition to our company for various proposals and audits.

**What do you dislike about OrgChart?**

I would say the time-out is pretty fast. meaning if there is no activity for a certain amount of time it logs you out fairly quickly which can be annoying when trying to view multiple windows and needing to go back and forth can take time.

**What problems is OrgChart solving and how is that benefiting you?**

We have a unique org setup and OCN has been able to accomodate our setup w/o issue.

**Official Response from Danni Ball:**

> Thank you for taking the time to give us your feedback. We are so happy to hear that you are happy not only with the solution, but the team that stands behind it. We take a lot of pride in the service our team offers and we are truly honored to partner with organizations like yours to automate your org charts, reducing that administrative burden on the HR team. 

We appreciate your feedback regarding the time out and will pass that along to our product team. We do want to maintain that balance of ease of use and of course security, but your feedback is incredibly valuable and we thank you for bring this to our attention. 

Thank you for your continued trust in OrgChart.

– The OrgChart Team

  ### 19. Great onboarding and training.  Extremely useful for IT to see staff onboarding.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 02, 2025

**What do you like best about OrgChart?**

The process with Jonathan Arana was excellent.  We scheduled several different user and admin training sessions that were conducted by Jonathan Arana in a professional and structured way.  Very happy!  There are many features that work well for our agency.  I actually used our organizational chart to assist with another project that required quick detailed information related to staff project and approval workflows.  Without OrgChart, I would have had to pull information from our ERP system that would have taken so much longer.

**What do you dislike about OrgChart?**

I have not run into any issues that I dislike.

**What problems is OrgChart solving and how is that benefiting you?**

I recently used our organizational chart to assist with another project that required quick detailed information related to staff project and approval workflows.  Without OrgChart, I would have had to pull information from our ERP system that would have taken so much longer.

**Official Response from Danni Ball:**

> Thank you for sharing your experience! It's great to hear that OrgChart was able to alleviate the pain point of manually pulling your data from your ERP and helped to automate the process. We are thrilled to hear about your implementation experience with Jonathan and appreciate you sharing. We are proud of our implementation team and their ongoing dedication to client happiness and success.


Thank you for your trust in us.

The OrgChart Team

  ### 20. Clear Team Structure, Simple Setup, and Smooth Collaboration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alyssa W. | Human Resources Generalist, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 03, 2025

**What do you like best about OrgChart?**

It clearly illustrates our team’s structure, making it easy to see reporting lines and understand each person’s role and responsibilities. The visual layout also enhances communication and collaboration across the team. David guided us through the details and did an excellent job explaining how everything works.

**What do you dislike about OrgChart?**

Overall, the org chart works super well, but it could be a bit more intuitive when adding new team members.

**What problems is OrgChart solving and how is that benefiting you?**

OrgChart solves the challenge of managing and communicating complex organizational data by keeping organizational structures accurate, accessible, and up to date. Previously, updating org charts manually for hires, promotions, or departures took hours, but now, with direct integration to our HRIS, updates are automatic and seamless.

**Official Response from Kimberlee Henry:**

> Thank you for sharing your experience, Alyssa! It's great to hear that OrgChart has been helpful in simplifying your team's structure and communication. We also appreciate your feedback on the intuitive nature when adding new team members, and we'll use it to enhance the user experience. 

Thank you for your trust in us.
The OrgChart Team

  ### 21. Streamlined Workforce Planning with Automatic Updates

**Rating:** 4.5/5.0 stars

**Reviewed by:** Amie T.

**Reviewed Date:** February 10, 2026

**What do you like best about OrgChart?**

I really enjoy using OrgChart for the great visuals it provides and the auto-update feature with our HRIS. It saves us a huge amount of time since we no longer have to manually create charts, and we can easily get the information to managers. I also appreciate that OrgChart listens to feedback about the product and tries to make the changes we suggest happen.

**What do you dislike about OrgChart?**

No negatives yet

**What problems is OrgChart solving and how is that benefiting you?**

OrgChart eliminates manual chart creation with UKG HRIS integration, auto-updating charts and enabling workforce planning. It saves us huge time while providing great visuals that help quickly convey information to managers.

**Official Response from Leslie Tytka:**

> Hi Amie! Thank you for sharing your experience. We’re so glad to hear that OrgChart’s visuals and automatic updates are saving your team time and making it easier to share information with managers. Helping teams move away from manual chart creation and into more efficient, real-time visibility is exactly what we aim to deliver.

Thanks again for your feedback and for being part of the OrgChart community.

- The OrgChart Team

  ### 22. Ease of use and customizablee

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kenneth A. | Head of Human Capital, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 09, 2024

**What do you like best about OrgChart?**

The ease of use and it flexibility. The system is easy to configure. Configuration of various colour, box shapes, line connection and even the type of data that you would like to use. It is also very flexible to adopt for your needs. Once you set it the way you like, all you need to do is upload a fresh report and you will have your new chart ready for use, share or publish. The chart has also the possibility to add legends including computations that will change depending in which area you are within the org chart.

I also find very helpful the help section that is very detailed and and can also guide you to set more advanced features.

**What do you dislike about OrgChart?**

While the chart is easy to configure, to create new public users with limited access requires settings in a number of screens. However, this is done initially and as soon as you get the hang of it, it's not that difficult. On the other hand, if you get stuck support is very efficient.

**What problems is OrgChart solving and how is that benefiting you?**

Senior management, can view their entire structure and know exactly their vacant positions. The area chart is also used in presentations.

**Official Response from Danni Ball:**

> Thank you for your feedback that our support team is very efficient – we strive to offer excellent support in a timely manner. The team will continue to be available for any support questions you may have. Also linking the KB article on creating and managing users for reference.

Thank you for being a valued OrgChart customer! 

- The OrgChart Team

  ### 23. Highly Customizable and User-Friendly - Great Customer Service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Import and Export | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 15, 2025

**What do you like best about OrgChart?**

I like that OrgChart is very customizable and user-friendly. There are so many options/features to customize a chart to inspire creativity and create different fields that are best suited to your organization. The implementation process was also very smooth. We had a great integration specialist, named Jonathan Arana who was always readily available for questions. He also demonstrated and executed the trainings / implementation well and was very helpful throughout the entire process!

**What do you dislike about OrgChart?**

I do think OrgChart is very user-friendly, although I do believe some functions could be enhanced, such as an AI tool on the side helping guide where to go if need be.

**What problems is OrgChart solving and how is that benefiting you?**

We were looking to find a platform that can create ease of use when creating an organizational chart that will help us with data, reporting, etc. OrgChart was able to provide this to us, and it is easily customizable which is a top priority in our organization.

**Official Response from Danni Ball:**

> We are very happy to see that you find OrgChart to be user-friendly and customizable based on your organizational needs. And thank you for taking the time to give us your feedback, on both the product and your implementation experience. We push to offer nothing but excellent service and happy to see that was your experience with Jonathan. 

We appreciate your feedback on what can be improved - the team is always interested in learning what would be most valuable to our end user and we greatly appreciate your input. 

Thank you for your continued trust in OrgChart.

– The OrgChart Team

  ### 24. UKG Ready’s Daily File Feed Eliminates Manual Work

**Rating:** 4.5/5.0 stars

**Reviewed by:** Katelynn B. | Administrative Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 14, 2026

**What do you like best about OrgChart?**

The file feed from UKG ready daily. This cuts out a lot of manual labor on our part.

**What do you dislike about OrgChart?**

There is not really anything that I particularly dislike about this product.

**What problems is OrgChart solving and how is that benefiting you?**

Having a file feed from UKF Ready eliminates us having to do double the work.

**Official Response from Leslie Tytka:**

> Hi Katelynn! Thank you for sharing your experience. It’s great to hear that the daily UKG Ready file feed is helping eliminate manual work and create a more efficient process for your team.

Reducing duplicate effort and keeping organizational data current and accessible is exactly the kind of value we aim to deliver through our HRIS integrations.

We appreciate you taking the time to share your feedback and being part of the OrgChart community.
– The OrgChart Team

  ### 25. Not Intuitive or User-Friendly

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 03, 2026

**What do you like best about OrgChart?**

I like that it is automated and highly customizable. The org charts print in a nice format that is easy to read.

**What do you dislike about OrgChart?**

The system is not user friendly or intuitive whatsoever. It can be challenging to figure out where to go to make updates. Sometimes it can be hard to export the right data.

**What problems is OrgChart solving and how is that benefiting you?**

It helps us to provide an automated org chart as that removes manual work for our team.

  ### 26. A Game-Changer for Organizational Design and Clarity

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 14, 2025

**What do you like best about OrgChart?**

In my prior roles, I spent years building and rebuilding org charts across various platforms—from Visio to complex design programs—constantly editing, updating, and starting from scratch each time leadership structures evolved or a new purpose required a different view. The process was time-consuming, frustrating, and often yielded only basic outcomes despite countless hours invested.

Discovering OrgChart.com has been a complete shift in how I approach organizational design. It’s streamlined, intuitive, and dynamic—allowing for effortless updates and multiple tailored outputs without reinventing the wheel each time. What once felt like a dreaded task is now efficient, even enjoyable. Simply put, it’s a true productivity and sanity saver.

**What do you dislike about OrgChart?**

There’s really nothing to dislike about this program. You simply need to be patient and dedicate the necessary time to the implementation, setup, and learning process. In the end, it’s absolutely worth every bit of the time you invest!

**What problems is OrgChart solving and how is that benefiting you?**

Time spent

**Official Response from Danni Ball:**

> We are SO GLAD to hear the impact and improvement OrgChart has been able to make in your role and across your organization. You hit it spot on, org charts are manual, time-consuming, and downright frustrating without the proper tools. We know when someone goes into HR, they have a higher purpose in mind with how they expect to spend their precious time, and manually drawing boxes and lines is not what most (if not all) have in mind! 

We thank you so much for taking the time to leave us this review and are thrilled to hear how OrgChart is giving you this time back in your day, and saving your sanity! 

Thank you for your continued trust in OrgChart.

– The OrgChart Team

  ### 27. Strong Planning by Position and Budget, but a Steep Learning Curve

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 02, 2026

**What do you like best about OrgChart?**

I like being able to plan based on position, budget, and compensation.

**What do you dislike about OrgChart?**

From a UX perspective, it isn’t very easy to use unless you go through training and spend time asking a lot of questions—especially the right ones.

**What problems is OrgChart solving and how is that benefiting you?**

It helps ensure we understand where people are and when. In addition, the ability to plan for reorganizations or upcoming budgets is a great solution.

**Official Response from Leslie Tytka:**

> Hi there! Thank you for sharing your experience. We love hearing that OrgChart is helping your team plan more effectively across position, budget, and compensation, and that it’s supporting your reorganization and budgeting efforts.

We also appreciate your honest feedback on usability. With the depth of planning capabilities OrgChart offers, we know there can be a learning curve at the start. It’s something we’re actively working to improve, alongside providing the guidance and support teams need to feel confident using the platform.

We appreciate you taking the time to share your perspective and being part of the OrgChart community.
-The OrgChart Team

  ### 28. Product meets the business need, delivery left a lot to be desired

**Rating:** 4.5/5.0 stars

**Reviewed by:** Chelsea W. | Project Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 08, 2025

**What do you like best about OrgChart?**

The product fulfills our business requirements effectively. It is straightforward to set up, configure, and adjust as our needs evolve, which has made adoption relatively smooth.

**What do you dislike about OrgChart?**

While the tool itself works well, the delivery experience was less than ideal. Communication throughout the process was inconsistent, and our implementation specialist tried to handle all issues personally instead of bringing in the appropriate SMEs for more complex items, such as SSO setup. The SSO setup guides we received were also inconsistent with the actual experience, creating unnecessary confusion—these should be updated.

I found the approach leaned more toward a "fix it for you" model rather than empowering us to understand the why behind issues, which would have better prepared us to troubleshoot independently in the future. Training seemed focused primarily on the day-one build and immediate goals. While that met our starting needs, I can’t help but wonder if we missed out on learning the tool’s broader capabilities—and whether that might limit how fully we're able to take advantage of it over time.

**What problems is OrgChart solving and how is that benefiting you?**

OrgChart has been especially helpful in quickly building and visualizing proforma org charts to support our upcoming bank merger. Having the ability to model future-state structures has made it easier to evaluate scenarios, communicate potential changes with leadership, and ensure alignment before decisions are finalized. This has saved significant time compared to trying to build and maintain these charts manually.

**Official Response from Danni Ball:**

> Thank you for taking the time to provide us your feedback on OrgChart. We are happy to hear that OrgChart was immediately helpful in supporting your upcoming bank merger and effectively allow you to communicate potential changes with leadership. 

We also really appreciate your candid feedback regarding the implementation experience and fully understand the desire to understand the why behind issues. Our team is committed to offering excellent service throughout and we never want you to feel like you've missed out on anything. I am including a link below to our comprehensive support center where you will find resources across a variety of topics with detailed explanations. Additionally, if there is ever a specific topic or functionality you need assistance with or need to better understand how (and why) it works, please do not hesitate to reach out to support or simply contact your CSM directly and they will be able to assist you. 

Thank you for your continued trust in OrgChart.

– The OrgChart Team

  ### 29. Robust Automation and Effortless Navigation

**Rating:** 4.0/5.0 stars

**Reviewed by:** Melinda C. | Human Resource Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** December 23, 2025

**What do you like best about OrgChart?**

The automation, robust but yet easy to navigate around the program.

**What do you dislike about OrgChart?**

I don't know yet, just got done with implementation.

**What problems is OrgChart solving and how is that benefiting you?**

We call it promotion planning <Succession>, the org chart will help build a snap shot of what is going on in the organization.  We will color-code the chart to assist in quickly seeing department problems/training and or promotion planning.

**Official Response from Danni Ball:**

> Thank you for sharing your experience - and for your trust in us! We're glad to hear the value you see from automating your org chart and find the solution easy to navigate. We would love to hear how things progress as you continue to explore the product and use it for promotion planning. 

The OrgChart Team

  ### 30. Easy to Use Product with Great Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 28, 2024

**What do you like best about OrgChart?**

I really enjoy how quick and responsive OrgChart's support team is. I have never had trouble getting in contact with them or getting an answer to my questions quickly. Their software also has a lot of options for integrations, which I appreciate.

**What do you dislike about OrgChart?**

The formatting of each box can be a little restrictive as far as formatting goes. Probably one of my only complaints.

**What problems is OrgChart solving and how is that benefiting you?**

Our current HRIS doesn't have a really clean OrgChart that we can customize to fit our needs. OrgChart allows us to create all kinds of OrgCharts with different data points, and everything is loaded and refreshed with up-to-date data from our HRIS.

**Official Response from Kimberlee Henry:**

> We're so pleased to hear that you find our support team quick and responsive, and how valuable you find our integration options. We also understand the importance of formatting flexibility, and appreciate your feedback on that as well. We are constantly working to enhance capabilities based on user feedback, including with respect to formatting as well. Thank you for your trust and partnership with us.

  ### 31. Highly Customizable with Stellar Interface

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tiahna F. | People Operations Associate

**Reviewed Date:** December 18, 2025

**What do you like best about OrgChart?**

I love the interface and how easy it is to navigate in OrgChart, which makes creating organizational charts very straightforward. I also appreciate the support system quite a bit. The amount of customization available is something I really enjoy, as it helps create valuable visuals for our staff and potential donors. Additionally, the initial setup was very easy, which was a nice surprise.

**What do you dislike about OrgChart?**

I wish that there were more font options as we use specific fonts in our branding.

**What problems is OrgChart solving and how is that benefiting you?**

I use OrgChart to create org charts for reporting and metrics without manual updates, reducing errors.

**Official Response from Danni Ball:**

> Thank you for taking the time to review OrgChart. As a valued customer, we appreciate all feedback that you have to offer. While we do offer several customization options, including 10+ font choices, we are always looking for additional ways to improve the product for the end user. We have shared your input with our product team for consideration as we continue in 2026. We are thrilled to you are seeing benefit from our many other customizations and overall have had a positive, easy-to-use experience with the product. It is great to hear that is has been able to help with reporting and metrics without it being a tedious, manual process. 

– The OrgChart Team

  ### 32. 10/10

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 28, 2025

**What do you like best about OrgChart?**

We recently upgraded to the new Org Chart system, and Francois made the whole process such a great experience. From start to finish, he was a pleasure to work with. Even when we hit a couple of early hiccups (not on his end), Francois kept everything on track and made sure the implementation went smoothly.

He answered every question we had—plus the ones we didn’t even know to ask—and was incredibly flexible with our busy schedule. His training style is easy to follow, and he did a great job showing us new features we’re excited to start using.

Honestly, we can’t say enough good things about Francois. He made what could have been a stressful transition feel simple and even enjoyable. 10/10—highly recommend!

**What do you dislike about OrgChart?**

The old system was a bit clunky but now that we have upgraded it will make a world of difference in our day to day.

**What problems is OrgChart solving and how is that benefiting you?**

Multifunctional Org Chart for Core HR functionalities and planning

**Official Response from Danni Ball:**

> We are so glad to hear that you are happy with the updated version of OrgChart and that it is able to make noticeable improvements in your day-to-day!

We are thrilled that Francois was able to give you the best implementation experience -- while we are not surprised, we love to hear it! It is our goal to offer nothing but the best in both product and service. 

Thank you for your continued trust in OrgChart.

– The OrgChart Team

  ### 33. User friendly and customizable platform with helpful features!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.)

**Reviewed Date:** August 28, 2025

**What do you like best about OrgChart?**

One of the biggest upsides of using OrgChart is how easy it makes visualizing and managing organizational structures. Its user-friendly design allows teams to quickly build, update, and share charts, while powerful features like the planning module help with workforce planning and future growth scenarios. The export functions make sharing information seamless, and the high level of customization ensures the tool fits the unique needs of any organization.

**What do you dislike about OrgChart?**

While OrgChart is a user-friendly platform overall, there are several steps required to add new views, charts, and displays that take time for Admin users to learn and be comfortable with.

**What problems is OrgChart solving and how is that benefiting you?**

First off, we have never had an org chart, so this platform is a big win. This platform prevents multiple employees from spending valuable time and resources manually recreating the wheel and constantly updating this information. This platform integrates with our HRIS software and removes the manual lift needed for org chart creation. The platform then allows us to easily view, modify, and plan across our organization.

**Official Response from Danni Ball:**

> We appreciate your feedback and thank you for the time to leave us this review. We are so glad to hear that OrgChart has been able to enable your team to visualize and manage org structures in your organization. We love to hear that it is user-friendly and its advanced functionality such as workforce planning has helped with future growth scenarios. 

We also appreciate your candid feedback regarding the ease of adoption as your admins learn the platform and how to use OrgChart. I am including a link below to our comprehensive support center where your team can find detailed resources on the solution, but please do not hesitate to reach out if the team has any questions. We stand behind our product and the team is here to support your needs throughout our partnership. Support is available via the provided link below or don't hesitate to reach out directly to your CSM for any account questions. 

Thank you for your continued trust in OrgChart.

– The OrgChart Team

  ### 34. Seamless HRIS API Connection and Customizable Charts

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.)

**Reviewed Date:** May 20, 2026

**What do you like best about OrgChart?**

API connection with HRIS. Customized chart build.

**What do you dislike about OrgChart?**

Append table doesn't refresh automatically

**What problems is OrgChart solving and how is that benefiting you?**

Visibility of Org chart

**Official Response from Leslie Tytka:**

> Hi! Thank you for sharing your experience. It’s great to know that the API connection with your HRIS and the ability to build customized charts are helping provide better visibility into your organization.

We also appreciate your feedback regarding the append table refresh functionality. Input like this helps us better understand where we can continue improving the overall experience and workflows for our customers.

Thanks again for taking the time to share your perspective and for being part of the OrgChart community!
- The OrgChart Team

  ### 35. Great Design Tools, But Managing Open Positions Is Clunky

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Oil & Energy | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 27, 2025

**What do you like best about OrgChart?**

the work bench section of org chart that lets you design you own organization and department -Great way to do "what if" scenarios and pre acquisition discussions

**What do you dislike about OrgChart?**

open positions work around is clunky and time consuming. So, I added in thru the excel sheet the open position and now I can't remember how to delete it! too much work to simply add in open positions to the team viewer feature

**What problems is OrgChart solving and how is that benefiting you?**

As our organization grew needed a more structured org chart tool. Needed to grow out of using excel to design the org chart. Also really helps with quick changes as people are added or terminated. love that it updates team viewer automatically.

**Official Response from Danni Ball:**

> Thank you for taking the time to share your feedback on our solution. We'd love talk with you more about managing open positions. We recently introduced new Position Management features that we believe could help you better manage your open positions. We'd love to learn more about your use case so we can either assist you or work on product improvements. If you reach out to your CSM and mention this review, they can connect you directly with our product team.

Thanks again for your partnership!

  ### 36. Intuitive Time Saver

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ardley J. | HR Generalist, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 11, 2025

**What do you like best about OrgChart?**

I like how customizable the software is. You can isolate, color, highlight just about anything. I also like how it provides live updates based on our current headcount at any given time so that we're working with up-to-date information at all times.

**What do you dislike about OrgChart?**

I do believe the software could be a bit more user friendly. Yes they provide job-aids but they are not very intuitive. I believe with a few adjustments, this software can definitely give the end user a much better experience.

**What problems is OrgChart solving and how is that benefiting you?**

Mostly reporting right now and frequent governmental audits required for our business. We have major plans for it in the coming months in terms of succession planning.

**Official Response from Danni Ball:**

> Thank you for taking the time to review OrgChart. We are happy to hear that it is saving your team time and that you see the immediate value in both the customizations as well as the always up-to-date functionality by syncing in real-time with your existing HR systems. 

Additionally, we appreciate your candid feedback and would love to learn more about your end user experience. We offer thorough KB articles in our support center and the full support team is available to address any specific issues you may be experiencing. If you have more general feedback, we would love to learn more as we constantly strive to offer the best-in-class solution for HR professionals. Please do no hesitate to reach out to support or your CSM. 

Thank you for being a valued OrgChart customer.

– The OrgChart Team

  ### 37. Showed Up At The Right Time!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nina M. | Executive Administrative Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 31, 2025

**What do you like best about OrgChart?**

I really appreciate how the org chart program provides a clear and structured view of our organization. Its user-friendly interface makes updates seamless, ensuring leadership and employees always have access to the most current information. The tool enhances efficiency by streamlining communication and visibility across teams, especially during leadership changes. Plus, the customization options allow us to tailor the org chart to fit our specific needs. Overall, it’s a valuable resource that keeps everyone aligned and informed!

**What do you dislike about OrgChart?**

While the org chart program is a valuable tool, there are areas for improvement. The system feels clunky when trying to add custom items, especially when integrated with ADP or an employee management program. While I appreciate the support available, the time investment required for proper integration is significant—you really need a dedicated resource to manage it, or it simply won’t happen efficiently.

**What problems is OrgChart solving and how is that benefiting you?**

OrgChart helps me track and display real-time movement within the company, ensuring that organizational updates are always accurate and accessible. It also allows me to plan and visualize future chart changes when needed, making transitions smoother and more transparent for leadership and employees.

**Official Response from Kimberlee Henry:**

> Thank you for the review, Nina! We're glad to hear that you're finding so much value in OrgChart, including the user-friendly interface, the visibility it provides you, and our customization capabilities. We appreciate your feedback on the areas of improvement as well. We're continuously working to improve our system and take all customer feedback into account for future updates. Thank you for your continued trust and partnership.

  ### 38. Flexible HRIS/AD Integrations with Patient, Security-Focused Onboarding

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 20, 2026

**What do you like best about OrgChart?**

Integrations into HRIS and AD, and flexible data modeling possible.  Very friendly onboarding and very patient to ensure security and user experience will be good.

**What do you dislike about OrgChart?**

Possible exposure of HR info to employees or outside world via inadequate security setup.  This isn't an org chart limitation, but it is a risk in using such tools.

**What problems is OrgChart solving and how is that benefiting you?**

Sharing salary increases for staff with managers and senior executives.

**Official Response from Leslie Tytka:**

> Hi there! Thank you for your feedback. We’re glad to hear the HRIS and AD integrations, along with the flexibility in data modeling, have been valuable. It’s also great to know our team provided a patient and supportive onboarding experience.

We appreciate you calling out the importance of security. Ensuring sensitive data is properly managed and access is controlled is something we take seriously, and we’re always working to support customers with best practices in this area.

Thanks again for sharing your experience and for being part of the OrgChart community.

- The OrgChart Team

  ### 39. Great Implementation!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kristaan K. | Manager, Human Resources, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 06, 2025

**What do you like best about OrgChart?**

East of use, customization, data integration, ability to create profiles for different groups with different permissions.

**What do you dislike about OrgChart?**

So far so good.  One minor dislike isn't due to OrgChart necessarily, not all fields from ADP are able to be pulled over (i.e. emergency contacts).  While for the majority of users, they would not need this, our leadership team would.  Overall, however that does not take away from the impact this will have.

**What problems is OrgChart solving and how is that benefiting you?**

Huge time saver.  Currently creating/updating org charts through Visio.  Sometimes data is inaccurate, fonts different.  Due to our organization being heavily regulated, having an up to date and correct org chart is valuable.

**Official Response from Kimberlee Henry:**

> Thank you for sharing your positive experience with OrgChart! We're glad to hear that you find the ease of use, customization, and data integration valuable. 

Thank you for your trust in us. We look forward to our continued partnership.

- The OrgChart Team

  ### 40. Effortless Org Management with Auto-Updates

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adele A. | Executive Vice President Human Resources

**Reviewed Date:** January 24, 2026

**What do you like best about OrgChart?**

I like OrgChart because it is constantly updating, and there's very little we need to do to administer and manage it. It significantly reduces the labor hours and man hours required. The initial setup was extremely easy.

**What do you dislike about OrgChart?**

N/A

**What problems is OrgChart solving and how is that benefiting you?**

OrgChart automates the manual process and updates, saving labor and man-hours, and requires minimal administration and management.

**Official Response from Leslie Tytka:**

> Hi Adele! Thank you for your feedback. We’re so glad to hear OrgChart has been easy to set up and is saving your team time with minimal ongoing maintenance. Reducing manual effort is exactly what we aim to deliver.

We appreciate you being part of the OrgChart community.

-The OrgChart Team

  ### 41. Experience with OrgChat Now implementation team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Madison R. | HR Generalist, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 24, 2025

**What do you like best about OrgChart?**

Its very user friendly and I love that the information seamlessly transfers over from ADP.

**What do you dislike about OrgChart?**

I honestly dont have anything negative to say about the application

**What problems is OrgChart solving and how is that benefiting you?**

We are currently going through a company merger and things are constantly changing with headcount and reporting and its incredible helpful for this tool to be updated in real time everytime a change is made (which is frequently)

**Official Response from Kimberlee Henry:**

> Thank you for the review, Madison! We're thrilled to hear that you find OrgChart user-friendly and seamless when transferring information from ADP. Thank you for your trust in us.

  ### 42. Extremely Easy Integration into Our Tech Stack

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 19, 2026

**What do you like best about OrgChart?**

Their product was extremely easy to integrate into our technology stack.

**What do you dislike about OrgChart?**

Nothing at this time makes me dislike anything about OrgChart.

**What problems is OrgChart solving and how is that benefiting you?**

Providing a comprehensive organizational chart that is flexible and easily maintained.

**Official Response from Leslie Tytka:**

> Hi there! Thank you for sharing your experience. It’s fantastic to hear that OrgChart integrated so smoothly into your existing technology stack and is helping provide a flexible, easy-to-maintain view of your organization.

Creating organizational charts that stay current without adding administrative overhead is exactly what we strive to make possible for our customers. Thanks again for taking the time to share your feedback and for being part of the OrgChart community!

-The OrgChart Team

  ### 43. Seamless HRIS Integration—Wish It Were Free!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Terri B. | Senior Human Resources Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** November 03, 2025

**What do you like best about OrgChart?**

The real-time integration with our HRIS. We make a change in our HRIS and it shows up in OrgChart.

**What do you dislike about OrgChart?**

I have not found anything yet. Ok, I wish it were free!

**What problems is OrgChart solving and how is that benefiting you?**

Time; our company has grown significantly and keeping up with our org chart in Visio was impossible. OrgChart has made this beyond easy!

**Official Response from Kimberlee Henry:**

> Thank you for sharing your experience - and for your trust in us! We're glad to hear the value you see from our real-time integrations with HRIS systems, and the time-saving benefits. 

The OrgChart Team

  ### 44. Smooth and easy implementation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Heather W. | HRIS Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** July 29, 2025

**What do you like best about OrgChart?**

The option to use automatic file feed so that it is always up to date without manual intervention! Looks great and is easy to print or add to presentations, and is very customizable. Easy to implement and will save us toons of time with how frequently we need to reference our charts.

**What do you dislike about OrgChart?**

So far we have been able to do everything we wanted to do!

**What problems is OrgChart solving and how is that benefiting you?**

Before org chart we used a manual process to build charts it took roughly two days to get charts built, or fully updated whenever they were requested. This will be an amazing tool for us.

**Official Response from Kimberlee Henry:**

> It's great to hear that OrgChart is making a positive impact on your workflow by saving you time and providing easy customization options.Thank you for your partnership and sharing your experience with us!

- The OrgChart Team

  ### 45. Easy to Use with Great Export Capabilities

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 23, 2026

**What do you like best about OrgChart?**

Ease of use. Export capability. Weblink - Customizable.
Francois Smit was very patient and helpful during the implemenation.

**What do you dislike about OrgChart?**

No integration with our HRIS provider -  Paycor

**What problems is OrgChart solving and how is that benefiting you?**

Easy to read, clean looking org charts.

**Official Response from Leslie Tytka:**

> Hi there! Thanks for your feedback. We’re glad to hear OrgChart has been easy to use and that features like exports and customizable web links are helping you create clean, easy-to-read org charts.

We also appreciate you calling out François and sharing your note on Paycor. Feedback like this helps guide how we continue to expand integrations.

Thanks again for being part of the OrgChart community.

- The OrgChart Team

  ### 46. User-Friendly and Intuitive Setup with Excellent Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.)

**Reviewed Date:** December 15, 2025

**What do you like best about OrgChart?**

OrgChart is very user-friendly, and setup is very intuitive with helpful teams to guide you along the way. They are technical and able to convey in laymans terms.

**What do you dislike about OrgChart?**

I have not had much use yet and therefore don't have much to dislike.

**What problems is OrgChart solving and how is that benefiting you?**

OrgChart helps us from having to develop a new org chart with each iteration in our corporation as we are very dynamic

**Official Response from Danni Ball:**

> Thank you for taking the time share your feedback of OrgChart. We are happy to hear you find the product easy to use and had a great experience with our implementation team to guide you along the way.


Thank you for your continued trust in OrgChart.


– The OrgChart Team

  ### 47. One of the easiest implementations I've experienced.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mona N. | Senior Programmer Analyst, Gambling & Casinos, Enterprise (> 1000 emp.)

**Reviewed Date:** April 28, 2025

**What do you like best about OrgChart?**

OrgChart was easy to implement and integrate and works better than the generic Org Chart that is within UKG. Francois Smit was our implementation specialist,  He was great, always available and answered any questions promptly.

**What do you dislike about OrgChart?**

OrgChart was in the process of changing things over to a newer version so there were some tickets that needed to be open with support for us to get them working.

**What problems is OrgChart solving and how is that benefiting you?**

Org Chart is helping our company view departments at a high level when needed. It helps with planning, determining roles within the organization and where there is gaps and overlaps.

**Official Response from Kimberlee Henry:**

> Thanks so much for taking the time to review us here, Mona! We're glad to hear that OrgChart was easy to implement and integrate, and that it has been beneficial for your company in viewing departments at a high level. Thank you for your partnership!

- The OrgChart Team

  ### 48. All Team Data in One Place with Easy Navigation and Customization

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Facilities Services | Enterprise (> 1000 emp.)

**Reviewed Date:** December 14, 2025

**What do you like best about OrgChart?**

Individual information collated in one place.   
Easy visuals of team member data
Easy of navigation
Customizable
Easy to follow instruction for integration

**What do you dislike about OrgChart?**

Haven't identified anything yet. Still just using it

**What problems is OrgChart solving and how is that benefiting you?**

Our HRIS isn't able to house team member data in an all-in-one visual such as OrgChart 
Our current org charts are manual and managed by person, not role

**Official Response from Danni Ball:**

> Thank you for sharing your experience - and for your trust in us! We're glad to hear the value you see from the visual presentation to the ease of navigation and customization based on your organizational needs. 


The OrgChart Team

  ### 49. OrgChart Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain | Enterprise (> 1000 emp.)

**Reviewed Date:** January 27, 2026

**What do you like best about OrgChart?**

Is simple to use and navigate. Anyone can learn how to use it.

**What do you dislike about OrgChart?**

Nothing so far, is simple to use and understand.

**What problems is OrgChart solving and how is that benefiting you?**

Keeping up with the OrgChart is simple to use.

**Official Response from Leslie Tytka:**

> Hi there! Thanks for your feedback. We’re glad to hear OrgChart has been simple to use and easy for your team to navigate, that’s exactly what we aim for.

We appreciate you being part of the OrgChart community.

-The OrgChart Team

  ### 50. Efficient Team Organization Made Easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 10, 2026

**What do you like best about OrgChart?**

It helps organize teams in an efficient way

**What do you dislike about OrgChart?**

I wish we can filter things a bit more. However, I am happy with it.

**What problems is OrgChart solving and how is that benefiting you?**

It has helped organize our project teams.

**Official Response from Leslie Tytka:**

> Hey there! Thank you for sharing your experience. It’s great to know that OrgChart is helping bring more structure and clarity to your project teams.

We also appreciate your note on filtering. Feedback like this plays an important role in how we continue improving the experience and making it easier to find exactly what you need. We appreciate you taking the time to share your perspective and being part of the OrgChart community.

- The OrgChart Team


## OrgChart Discussions
  - [What is the best free program to create an organizational chart?](https://www.g2.com/discussions/what-is-the-best-free-program-to-create-an-organizational-chart)
  - [What is the best Microsoft program for organizational charts?](https://www.g2.com/discussions/what-is-the-best-microsoft-program-for-organizational-charts)
  - [What is organizational chart software?](https://www.g2.com/discussions/what-is-organizational-chart-software)
  - [What is the best software for org charts?](https://www.g2.com/discussions/what-is-the-best-software-for-org-charts)
  - [What have you found the most beneficial feature of Org Chart?](https://www.g2.com/discussions/what-have-you-found-the-most-beneficial-feature-of-org-chart) - 1 upvote

- [View OrgChart pricing details and edition comparison](https://www.g2.com/products/orgchart/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-03+18%3A42%3A02+-0500&secure%5Bsession_id%5D=1e7d72ac-f7da-44da-8417-0a7898d6eefb&secure%5Btoken%5D=8594a7752d43b6d771cfc8116ba0d6f60f0ec97fdbac3841015d99472cb895a5&format=llm_user)
## OrgChart Integrations
  - [ADP Vantage HCM](https://www.g2.com/products/adp-vantage-hcm/reviews)
  - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews)
  - [BambooHR](https://www.g2.com/products/bamboohr/reviews)
  - [Cornerstone HR](https://www.g2.com/products/cornerstone-hr/reviews)
  - [Dayforce](https://www.g2.com/products/dayforce/reviews)
  - [Deel Local Payroll, powered by PaySpace](https://www.g2.com/products/deel-local-payroll-powered-by-payspace/reviews)
  - [DM Valid](https://www.g2.com/products/dm-valid/reviews)
  - [Greenhouse](https://www.g2.com/products/et-grow-greenhouse/reviews)
  - [Greenhouse](https://www.g2.com/products/greenhouse/reviews)
  - [ICIMS](https://www.g2.com/products/icims/reviews)
  - [isolved](https://www.g2.com/products/isolved/reviews)
  - [Jemini](https://www.g2.com/products/jemini/reviews)
  - [Jobvite](https://www.g2.com/products/jobvite/reviews)
  - [Lever](https://www.g2.com/products/lever/reviews)
  - [Lucca](https://www.g2.com/products/lucca/reviews)
  - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews)
  - [Namely](https://www.g2.com/products/namely/reviews)
  - [OrangeHRM](https://www.g2.com/products/orangehrm/reviews)
  - [Paychex](https://www.g2.com/products/paychex/reviews)
  - [Paycom](https://www.g2.com/products/paycom/reviews)
  - [Paycor](https://www.g2.com/products/paycor/reviews)
  - [Paylocity](https://www.g2.com/products/paylocity/reviews)
  - [PDS Vista](https://www.g2.com/products/pds-vista/reviews)
  - [PeopleHR On-Premise](https://www.g2.com/products/peoplehr-on-premise/reviews)
  - [Sage People](https://www.g2.com/products/sage-people/reviews)
  - [Signify HR Software](https://www.g2.com/products/signify-hr-software/reviews)
  - [Thrive TRM](https://www.g2.com/products/thrive-trm/reviews)
  - [TriNet](https://www.g2.com/products/trinet/reviews)
  - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews)
  - [UKG Ready](https://www.g2.com/products/ukg-ready/reviews)
  - [Workday](https://www.g2.com/products/workday-workday/reviews)
  - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews)

## OrgChart Features
**Core HR**
- Organization Management
- Time, Attendance, and PTO
- Expense Management
- Salary Structures
- Compliance
- Benefits Administration

**Logistics**
- Integration
- Analytics
- Export
- Upload
- Employee Directory

**Basics**
- Reporting
- Interoperability
- Performance

**Reports**
- Score Cards
- Customizability
- Graphs and Charts
- Dashboards

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Editing & Design**
- Drag-and-Drop
- Update
- Customize
- Details
- Restructure

**Additional Functionality**
- Portal
- Mobility
- Dashboard

**Cleaning**
- Filtering
- Levels of Measurement
- Transformation

**Generative AI**
- AI Text Summarization

**Content**
- Automation
- File Sharing

**Generative AI**
- AI Text-to-Image
- AI Text Generation
- AI Image-to-Text

**Agentic AI - Org Chart**
- Cross-system Integration
- Proactive Assistance

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Performance
- Mobility
- Reporting
- Dashboards

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