Team Collaboration Software Features
Messaging – Team collaboration tools almost always feature an instant messaging system. These tools facilitate one-on-one, real-time communication and the creation of team-specific spaces for group collaboration.
File sharing – The ability to share files is usually built into the messaging component of a team collaboration tool. Most solutions will integrate with a business content management system to store files automatically.
Search – Team collaboration software can archive files, projects, or conversations so collaborators can return to them at a later date. They also have intuitive search features, so users can quickly track down the content they’re looking for.
Document collaboration – Document collaboration tools allow users to create and edit documents with others in real time. These documents can be stored within the app or housed externally using another integrated content management system.
Integrations – Team collaboration software typically offers significant integration capability, allowing users to connect with their content management system, CRM software, or even another collaboration tool.
VoIP and video conferencing – Some team collaboration software solutions will offer VoIP or video conferencing or will integrate with another provider, giving users the ability to change communication methods seamlessly without leaving the app.
Task management – Task management features enable users to create tasks and organize them by status, priority, and department. This can include Kanban boards, Gantt charts, and workflows.
Versioning – Versioning ensures collaborators are always working with the most recently updated edition of a file. It also allows users to go back and look at prior drafts without converting back to that version. Team collaboration software helps users track edits and changes and keep up with the overall evolution of a task.
Calendar – Many team collaboration solutions will offer individual and team calendars that autofill with tasks and projects made within the app. Calendars can also integrate with outside email solutions as well as project management and task management software.
Potential Issues with Team Collaboration Software
The team collaboration space is highly varied, which can make apples-to-apples comparisons difficult at face value. Many products and companies entered the space from a number of directions, leaving the space hazy and without a strict, concrete definition. While a number of tools label themselves as team collaboration solutions, the space may need to splinter into more well-defined categories for easier comparisons between products.
